What Jobs are available for Hospitality in Worcestershire?
Showing 84 Hospitality jobs in Worcestershire
Hospitality Operations Manager
Posted today
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                    Senior Hospitality Manager
Posted 5 days ago
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Job Description
Responsibilities:
- Oversee and manage all daily hospitality operations.
- Lead, motivate, and manage the performance of the hospitality team.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage budgets, control costs, and ensure financial targets are met.
- Maintain strict adherence to health, safety, and hygiene regulations.
- Ensure seamless coordination between different departments.
- Handle guest inquiries, feedback, and complaints promptly and efficiently.
- Conduct regular staff training and development programs.
- Manage supplier relationships and procurement processes.
- Contribute to strategic planning and business development.
- Proven track record in a senior hospitality management role (minimum 5 years).
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and budget management experience.
- In-depth knowledge of hospitality operations, standards, and best practices.
- Ability to work under pressure and make sound decisions.
- Relevant degree or qualification in Hospitality Management or a related field is preferred.
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                    Senior Hospitality Manager
Posted 7 days ago
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Job Description
Responsibilities:
- Oversee all daily operations of the hospitality establishment.
- Manage and mentor department heads and staff, ensuring high performance and adherence to standards.
- Develop and implement operational plans and budgets to achieve financial targets.
- Ensure compliance with all health, safety, and hygiene regulations.
- Drive initiatives to enhance customer satisfaction and loyalty.
- Manage inventory, procurement, and supplier relationships.
- Plan and execute successful events and functions.
- Monitor industry trends and implement best practices.
- Conduct performance reviews and facilitate staff training and development.
- Minimum of 5 years of experience in a senior management role within the hospitality industry.
- Demonstrable success in managing P&L, budgeting, and cost control.
- Strong understanding of food and beverage operations, event planning, and customer service excellence.
- Excellent leadership, communication, and problem-solving skills.
- Relevant degree or professional qualification in Hospitality Management or a related field is preferred.
- Ability to work under pressure and adapt to changing demands.
- Proficiency in relevant hospitality management software.
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                    Hospitality Operations Supervisor
Posted 13 days ago
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Job Description
Key Responsibilities:
- Supervise daily hospitality operations to ensure seamless service delivery.
- Manage and motivate a team of hospitality staff.
- Train new employees on service standards and operational procedures.
- Address customer feedback and resolve complaints efficiently.
- Ensure compliance with health, safety, and hygiene regulations.
- Monitor inventory and order supplies as needed.
- Assist with the planning and execution of events.
- Maintain positive relationships with guests and staff.
- Utilize remote communication and management tools effectively.
- Contribute to service improvement initiatives.
Qualifications:
- Proven experience in a supervisory or management role within the hospitality industry.
- Strong understanding of hotel, restaurant, or event operations.
- Excellent leadership, communication, and interpersonal skills.
- Customer-service oriented with a problem-solving attitude.
- Ability to manage staff and delegate tasks effectively.
- Proficiency in using technology for remote management.
- Knowledge of health and safety regulations in the hospitality sector.
- Flexible and adaptable approach to work.
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                    Senior Hospitality Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement strategic operational plans to enhance service quality, guest satisfaction, and profitability.
- Oversee daily operations, ensuring adherence to company standards, policies, and procedures across all relevant hospitality functions (e.g., F&B, accommodation, events).
- Lead, mentor, and develop operational teams, fostering a culture of excellence and continuous improvement.
- Manage budgets, control costs, and identify opportunities for revenue generation and operational efficiencies.
- Ensure compliance with health, safety, and hygiene regulations, maintaining impeccable standards across all venues.
- Collaborate with marketing and sales teams to develop and execute strategies that drive bookings and enhance brand reputation.
- Monitor key performance indicators (KPIs), analyze operational data, and implement data-driven improvements.
- Manage relationships with suppliers and third-party vendors to ensure quality and cost-effectiveness.
- Drive innovation in service delivery and guest engagement strategies.
- Resolve escalated guest issues promptly and effectively, ensuring a high level of service recovery.
Qualifications:
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field; extensive relevant experience may substitute for a degree.
- A minimum of 8 years of progressive experience in hospitality operations management, with a proven track record of leadership in diverse hospitality settings.
- Demonstrated success in managing large operational teams and budgets.
- In-depth knowledge of hospitality best practices, industry trends, and regulatory requirements.
- Strong understanding of P&L management, cost control, and revenue optimization strategies.
- Exceptional leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities with a keen eye for detail.
- Proficiency in relevant hospitality management software and systems.
- Ability to thrive in a remote work environment, demonstrating self-discipline and effective time management.
This unique remote role offers the opportunity to significantly influence the operational success of a leading hospitality group, providing flexibility and impact from anywhere.
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                    Senior Hospitality Operations Manager
Posted 4 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and execute strategic operational plans to achieve company goals.
- Oversee daily operations across multiple hospitality venues.
- Ensure high standards of customer service and guest satisfaction.
- Manage operational budgets and control costs effectively.
- Lead and mentor remote and on-site operational teams.
- Identify areas for operational improvement and implement solutions.
- Manage relationships with suppliers and service providers.
- Ensure compliance with health, safety, and legal regulations.
- Analyze performance metrics and provide regular reports.
- Drive innovation and adopt new technologies to enhance operations.
- Proven experience in a senior management role within the hospitality industry.
- Exceptional leadership, communication, and interpersonal skills.
- Strong understanding of hospitality operations, finance, and marketing.
- Demonstrated ability to manage remote teams effectively.
- Proficiency in using hospitality management software.
- Excellent analytical and problem-solving abilities.
- Bachelor's degree in Hospitality Management or a related field (or equivalent experience).
- Ability to travel as needed.
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                    Senior Hospitality Operations Manager
Posted 4 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee the operational management of multiple hospitality establishments, ensuring consistent service delivery and brand standards.
- Develop and implement strategic operational plans to achieve business objectives, enhance profitability, and drive guest satisfaction.
- Manage budgets, control costs, and identify opportunities for revenue growth and efficiency improvements.
- Lead, mentor, and develop a diverse team of hospitality professionals, fostering a positive and high-performing work culture remotely.
- Establish and maintain high standards for guest service, food and beverage quality, and overall guest experience.
- Ensure compliance with all health, safety, and hygiene regulations, including food safety standards.
- Implement and oversee effective staffing strategies, including recruitment, training, scheduling, and performance management.
- Collaborate with marketing and sales teams to develop and execute promotional activities and events.
- Monitor industry trends and competitor activities, making recommendations for service and operational enhancements.
- Utilise operational reports and data analytics to track performance, identify challenges, and implement data-driven solutions.
- Manage relationships with key suppliers and vendors to ensure quality and cost-effectiveness.
- Respond to and resolve escalated guest concerns and operational issues promptly and professionally.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hospitality operations management, with a proven track record of success.
- Demonstrated experience managing multiple hospitality venues or large-scale operations.
- Strong understanding of P&L management, budgeting, and financial controls within the hospitality sector.
- Excellent leadership, team-building, and people management skills, with the ability to inspire and motivate remote teams.
- Exceptional customer service and interpersonal skills.
- Proficiency in hospitality management software and operational reporting tools.
- Strong problem-solving abilities and a proactive approach to operational challenges.
- Ability to work independently and make sound decisions in a remote setting.
- Knowledge of current hospitality trends and best practices.
- Relevant certifications (e.g., ServSafe) are a plus.
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Remote Events Coordinator (Hospitality)
Posted 4 days ago
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                    Senior Hospitality Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage all aspects of daily hospitality operations, including F&B, accommodation, and events.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Manage departmental budgets, ensuring financial targets are met and costs are controlled effectively.
- Recruit, train, motivate, and manage a high-performing team of hospitality professionals.
- Ensure compliance with health, safety, hygiene, and licensing regulations.
- Monitor inventory levels, manage suppliers, and negotiate favourable terms.
- Resolve guest complaints and operational issues promptly and effectively.
- Implement and maintain high standards of service, presentation, and operational efficiency.
- Collaborate with marketing and sales teams to drive revenue and promote services.
- Conduct regular performance reviews and provide ongoing feedback and development to staff.
Qualifications and Skills:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Proven track record of successfully managing hotel, restaurant, or event operations.
- Strong understanding of F&B management, front desk operations, and housekeeping standards.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software and MS Office Suite.
- Sound financial acumen and budgeting experience.
- Ability to work effectively under pressure and manage multiple priorities.
- Customer-focused approach with a passion for delivering exceptional service.
- Knowledge of local market trends and competitor activities.
This is an outstanding opportunity to lead operations within a prestigious hospitality environment and make a significant contribution to its continued success. Be part of a vibrant city's thriving hospitality scene.
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                    Remote Hospitality Operations Lead
Posted 11 days ago
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Job Description
Responsibilities:
- Develop and implement scalable operational strategies for hospitality venues.
- Oversee day-to-day operations, ensuring high standards of service and efficiency.
- Manage operational budgets, cost control, and resource allocation effectively.
- Analyse performance metrics and identify areas for improvement.
- Implement best practices in guest service, staff management, and operational procedures.
- Lead and mentor remote operational teams, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and regulatory requirements.
- Collaborate with management and cross-functional teams to drive business objectives.
- Introduce and manage technology solutions to enhance operational effectiveness.
- Develop and deliver training programs for operational staff.
Requirements:
- Extensive experience in hospitality operations management, with a proven ability to lead remote teams.
- Demonstrated success in driving operational efficiency and improving guest satisfaction.
- Strong understanding of financial management and budget control within the hospitality industry.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using operational management software and digital collaboration tools.
- Ability to analyse complex data and translate insights into actionable strategies.
- A proactive and problem-solving mindset.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is highly desirable.
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