What Jobs are available for Hospitality in Worcestershire?
Showing 84 Hospitality jobs in Worcestershire
Hospitality Operations Manager
WV1 3NE Wolverhampton, West Midlands
£38000 Annually
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Posted today
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Job Description
Our client, a well-established hospitality group with multiple venues in the Wolverhampton, West Midlands, UK area, is looking for a dynamic and experienced Hospitality Operations Manager. This role is crucial for ensuring the smooth and efficient day-to-day running of their establishments, maintaining high standards of service, and driving profitability. The Operations Manager will oversee all aspects of front-of-house and back-of-house operations, including managing staff, controlling inventory, optimizing operational workflows, and ensuring compliance with health and safety regulations. You will be responsible for recruiting, training, and motivating a diverse team of hospitality professionals, fostering a positive and productive work environment. Key duties include developing and implementing operational strategies, managing budgets and financial performance, and ensuring consistent delivery of exceptional customer experiences. The ideal candidate will possess a strong background in hospitality management, with a proven track record of success in a similar role. Excellent leadership, communication, problem-solving, and financial acumen are essential. A deep understanding of the hospitality industry, including current trends and best practices, is required. You should be adept at managing multiple priorities, working under pressure, and making sound decisions. This position offers a fantastic opportunity for a dedicated professional to make a significant impact on the success of our client's venues. We are committed to providing a supportive work environment and opportunities for professional development. If you are passionate about hospitality, possess strong operational skills, and are eager to lead and inspire a team, we encourage you to apply for this exciting role.
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0
Senior Hospitality Manager
WV1 1AA Wolverhampton, West Midlands
£45000 Annually
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Posted 5 days ago
Job Viewed
Job Description
We are seeking a highly motivated and experienced Senior Hospitality Manager to oversee operations at a prestigious establishment in Wolverhampton, West Midlands, UK . This role demands exceptional leadership qualities, a deep understanding of front-of-house and back-of-house management, and a passion for delivering outstanding guest experiences. The successful candidate will be responsible for managing daily operations, including staffing, inventory, customer service, and budget adherence. You will lead a diverse team, fostering a positive and productive work environment. Key responsibilities include developing and implementing operational strategies to enhance efficiency and profitability, maintaining the highest standards of service quality and hygiene, and resolving customer complaints effectively and professionally. You will also be involved in staff recruitment, training, and performance management, ensuring all team members are equipped with the necessary skills and knowledge. A crucial aspect of this role involves financial management, including P&L responsibility, cost control, and forecasting. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to engage confidently with staff, suppliers, and guests. A proactive approach to problem-solving and a keen eye for detail are essential. Proven experience in a similar managerial role within the hospitality sector is a prerequisite. Strong organizational skills and the ability to multitask in a fast-paced environment are paramount. This is an excellent opportunity to join a dynamic team and make a significant impact on the success of our client's hospitality ventures.
Responsibilities:
Responsibilities:
- Oversee and manage all daily hospitality operations.
- Lead, motivate, and manage the performance of the hospitality team.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage budgets, control costs, and ensure financial targets are met.
- Maintain strict adherence to health, safety, and hygiene regulations.
- Ensure seamless coordination between different departments.
- Handle guest inquiries, feedback, and complaints promptly and efficiently.
- Conduct regular staff training and development programs.
- Manage supplier relationships and procurement processes.
- Contribute to strategic planning and business development.
- Proven track record in a senior hospitality management role (minimum 5 years).
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and budget management experience.
- In-depth knowledge of hospitality operations, standards, and best practices.
- Ability to work under pressure and make sound decisions.
- Relevant degree or qualification in Hospitality Management or a related field is preferred.
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1
Senior Hospitality Manager
B1 1BB Birmingham, West Midlands
£45000 Annually
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Posted 7 days ago
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Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Manager to oversee operations at a prestigious establishment in Birmingham, West Midlands, UK . This pivotal role requires a strategic leader with a proven track record in managing diverse teams, optimizing service delivery, and ensuring exceptional guest experiences. You will be responsible for leading and developing all front-of-house and back-of-house departments, including food and beverage, accommodation, events, and customer service. Your key duties will involve developing and implementing operational strategies to enhance efficiency and profitability, managing budgets, forecasting financial performance, and identifying cost-saving opportunities. Furthermore, you will be instrumental in setting high standards for service quality, maintaining rigorous health and safety protocols, and fostering a positive and productive work environment. The ideal candidate will possess strong leadership and interpersonal skills, with the ability to motivate and inspire a large team. Excellent problem-solving abilities and a keen eye for detail are essential. You will also be involved in marketing initiatives and building strong relationships with suppliers and stakeholders. Experience in event management and fine dining is highly desirable. This is a fantastic opportunity to make a significant impact within a reputable organization. We are looking for someone passionate about delivering outstanding hospitality and driving business success.
Responsibilities:
Responsibilities:
- Oversee all daily operations of the hospitality establishment.
- Manage and mentor department heads and staff, ensuring high performance and adherence to standards.
- Develop and implement operational plans and budgets to achieve financial targets.
- Ensure compliance with all health, safety, and hygiene regulations.
- Drive initiatives to enhance customer satisfaction and loyalty.
- Manage inventory, procurement, and supplier relationships.
- Plan and execute successful events and functions.
- Monitor industry trends and implement best practices.
- Conduct performance reviews and facilitate staff training and development.
- Minimum of 5 years of experience in a senior management role within the hospitality industry.
- Demonstrable success in managing P&L, budgeting, and cost control.
- Strong understanding of food and beverage operations, event planning, and customer service excellence.
- Excellent leadership, communication, and problem-solving skills.
- Relevant degree or professional qualification in Hospitality Management or a related field is preferred.
- Ability to work under pressure and adapt to changing demands.
- Proficiency in relevant hospitality management software.
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2
Hospitality Operations Supervisor
WV1 1BS Wolverhampton, West Midlands
£28000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client is seeking a motivated and customer-focused Hospitality Operations Supervisor to join their remote team, serving clients in the **Wolverhampton, West Midlands, UK** area. This role is crucial for ensuring exceptional guest experiences and maintaining high operational standards within the hospitality sector, all managed remotely. You will be responsible for overseeing daily operations, managing staff schedules, training new team members, and ensuring adherence to service quality and safety protocols. The ideal candidate will possess a strong understanding of hospitality management principles, excellent leadership skills, and a passion for delivering outstanding service. Key responsibilities include addressing customer inquiries and resolving issues promptly, monitoring inventory levels, and assisting with event coordination. You will work closely with front-of-house and back-of-house teams to ensure smooth operations and a positive working environment. Our client champions a remote-first approach, meaning you will leverage technology and communication tools to effectively manage and support your team and operations. This position requires strong organizational skills, the ability to multitask, and a proactive approach to problem-solving. You will play a key role in upholding the reputation and success of our client's hospitality services. This is a rewarding opportunity for a dedicated professional looking to excel in the dynamic world of hospitality management from a remote setting.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Supervise daily hospitality operations to ensure seamless service delivery.
- Manage and motivate a team of hospitality staff.
- Train new employees on service standards and operational procedures.
- Address customer feedback and resolve complaints efficiently.
- Ensure compliance with health, safety, and hygiene regulations.
- Monitor inventory and order supplies as needed.
- Assist with the planning and execution of events.
- Maintain positive relationships with guests and staff.
- Utilize remote communication and management tools effectively.
- Contribute to service improvement initiatives.
Qualifications:
- Proven experience in a supervisory or management role within the hospitality industry.
- Strong understanding of hotel, restaurant, or event operations.
- Excellent leadership, communication, and interpersonal skills.
- Customer-service oriented with a problem-solving attitude.
- Ability to manage staff and delegate tasks effectively.
- Proficiency in using technology for remote management.
- Knowledge of health and safety regulations in the hospitality sector.
- Flexible and adaptable approach to work.
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3
Senior Hospitality Operations Manager
B1 1LU Birmingham, West Midlands
£50000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a prestigious player in the hospitality and tourism sector, is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to lead their operations. This is a fully remote position, empowering you to manage and optimize operational strategies across multiple venues or departments from a remote location. You will be responsible for ensuring exceptional guest experiences, driving operational efficiency, and contributing to the overall success and growth of the business.
Key Responsibilities:
Qualifications:
This unique remote role offers the opportunity to significantly influence the operational success of a leading hospitality group, providing flexibility and impact from anywhere.
Key Responsibilities:
- Develop and implement strategic operational plans to enhance service quality, guest satisfaction, and profitability.
- Oversee daily operations, ensuring adherence to company standards, policies, and procedures across all relevant hospitality functions (e.g., F&B, accommodation, events).
- Lead, mentor, and develop operational teams, fostering a culture of excellence and continuous improvement.
- Manage budgets, control costs, and identify opportunities for revenue generation and operational efficiencies.
- Ensure compliance with health, safety, and hygiene regulations, maintaining impeccable standards across all venues.
- Collaborate with marketing and sales teams to develop and execute strategies that drive bookings and enhance brand reputation.
- Monitor key performance indicators (KPIs), analyze operational data, and implement data-driven improvements.
- Manage relationships with suppliers and third-party vendors to ensure quality and cost-effectiveness.
- Drive innovation in service delivery and guest engagement strategies.
- Resolve escalated guest issues promptly and effectively, ensuring a high level of service recovery.
Qualifications:
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field; extensive relevant experience may substitute for a degree.
- A minimum of 8 years of progressive experience in hospitality operations management, with a proven track record of leadership in diverse hospitality settings.
- Demonstrated success in managing large operational teams and budgets.
- In-depth knowledge of hospitality best practices, industry trends, and regulatory requirements.
- Strong understanding of P&L management, cost control, and revenue optimization strategies.
- Exceptional leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities with a keen eye for detail.
- Proficiency in relevant hospitality management software and systems.
- Ability to thrive in a remote work environment, demonstrating self-discipline and effective time management.
This unique remote role offers the opportunity to significantly influence the operational success of a leading hospitality group, providing flexibility and impact from anywhere.
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4
Senior Hospitality Operations Manager
B1 1BB Birmingham, West Midlands
£65000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to oversee and optimize operations within their diverse portfolio. This is a fully remote role, requiring a proactive and self-motivated individual capable of managing teams and driving strategic initiatives from a distance. You will be instrumental in developing and implementing operational strategies that enhance guest satisfaction, operational efficiency, and profitability across all managed properties. Your responsibilities will include setting service standards, developing operational budgets, managing vendor relationships, and ensuring compliance with all relevant regulations. You will work closely with on-site teams to provide guidance, training, and support, fostering a culture of excellence and continuous improvement. A key part of this role involves leveraging technology to streamline processes, improve communication, and maintain high service levels. You should have a proven track record in a similar senior role within the hospitality sector, demonstrating exceptional leadership and problem-solving skills. The ability to analyze performance data, identify trends, and translate insights into actionable plans is crucial. You will also be involved in crisis management and developing contingency plans to ensure business continuity. This position demands excellent interpersonal and communication skills, as you will be liaising with stakeholders at all levels. The ideal candidate will possess a deep understanding of the hospitality industry, including current trends and best practices. Experience with hotel management systems, revenue management, and marketing strategies is highly desirable. While the role is remote, you may be required to travel occasionally for crucial meetings or site visits. If you are a results-oriented leader with a passion for delivering exceptional guest experiences and driving business growth, we encourage you to apply.
Responsibilities:
Responsibilities:
- Develop and execute strategic operational plans to achieve company goals.
- Oversee daily operations across multiple hospitality venues.
- Ensure high standards of customer service and guest satisfaction.
- Manage operational budgets and control costs effectively.
- Lead and mentor remote and on-site operational teams.
- Identify areas for operational improvement and implement solutions.
- Manage relationships with suppliers and service providers.
- Ensure compliance with health, safety, and legal regulations.
- Analyze performance metrics and provide regular reports.
- Drive innovation and adopt new technologies to enhance operations.
- Proven experience in a senior management role within the hospitality industry.
- Exceptional leadership, communication, and interpersonal skills.
- Strong understanding of hospitality operations, finance, and marketing.
- Demonstrated ability to manage remote teams effectively.
- Proficiency in using hospitality management software.
- Excellent analytical and problem-solving abilities.
- Bachelor's degree in Hospitality Management or a related field (or equivalent experience).
- Ability to travel as needed.
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5
Senior Hospitality Operations Manager
B1 2HE Birmingham, West Midlands
£55000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and seasoned Senior Hospitality Operations Manager to lead and enhance their operational excellence. This is a fully remote position, ideal for an experienced leader who can manage multiple hospitality venues and teams virtually, driving high standards in service, quality, and financial performance. You will be responsible for strategic planning, staff development, and ensuring exceptional guest experiences across all managed properties. Your ability to inspire teams and implement efficient operational frameworks from a distance will be key.
Key Responsibilities:
Key Responsibilities:
- Oversee the operational management of multiple hospitality establishments, ensuring consistent service delivery and brand standards.
- Develop and implement strategic operational plans to achieve business objectives, enhance profitability, and drive guest satisfaction.
- Manage budgets, control costs, and identify opportunities for revenue growth and efficiency improvements.
- Lead, mentor, and develop a diverse team of hospitality professionals, fostering a positive and high-performing work culture remotely.
- Establish and maintain high standards for guest service, food and beverage quality, and overall guest experience.
- Ensure compliance with all health, safety, and hygiene regulations, including food safety standards.
- Implement and oversee effective staffing strategies, including recruitment, training, scheduling, and performance management.
- Collaborate with marketing and sales teams to develop and execute promotional activities and events.
- Monitor industry trends and competitor activities, making recommendations for service and operational enhancements.
- Utilise operational reports and data analytics to track performance, identify challenges, and implement data-driven solutions.
- Manage relationships with key suppliers and vendors to ensure quality and cost-effectiveness.
- Respond to and resolve escalated guest concerns and operational issues promptly and professionally.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hospitality operations management, with a proven track record of success.
- Demonstrated experience managing multiple hospitality venues or large-scale operations.
- Strong understanding of P&L management, budgeting, and financial controls within the hospitality sector.
- Excellent leadership, team-building, and people management skills, with the ability to inspire and motivate remote teams.
- Exceptional customer service and interpersonal skills.
- Proficiency in hospitality management software and operational reporting tools.
- Strong problem-solving abilities and a proactive approach to operational challenges.
- Ability to work independently and make sound decisions in a remote setting.
- Knowledge of current hospitality trends and best practices.
- Relevant certifications (e.g., ServSafe) are a plus.
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6
Remote Events Coordinator (Hospitality)
B1 1AA Birmingham, West Midlands
£30000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a vibrant player in the hospitality and tourism sector, is looking for a creative and highly organized Remote Events Coordinator to manage and execute a variety of virtual and hybrid events. This role is entirely remote, offering flexibility while maintaining a high level of impact on client experiences. You will be responsible for the end-to-end planning and execution of virtual events, from initial concept development and theme creation to logistical coordination and post-event analysis. This includes managing event platforms, coordinating with virtual vendors, developing engaging content, and ensuring a seamless user experience for attendees. For hybrid events, you will collaborate closely with on-site teams to ensure a cohesive and integrated event experience across both physical and digital realms. The Remote Events Coordinator will manage event budgets, track expenses, and negotiate with suppliers to ensure cost-effectiveness. Strong communication and stakeholder management skills are essential, as you will liaise with clients, internal teams, speakers, and entertainers to ensure all event objectives are met. Developing innovative event concepts, creating compelling marketing materials, and managing event registration and communication processes are also key responsibilities. The ideal candidate will have a proven track record in event planning, preferably within the hospitality or a related industry, with a strong understanding of virtual event technologies and best practices. Excellent organizational skills, meticulous attention to detail, and the ability to multitask and prioritize effectively in a remote setting are crucial. A degree in Hospitality Management, Marketing, Communications, or a related field is a plus. If you are a passionate and detail-oriented event professional looking for a rewarding remote opportunity to shape unique hospitality experiences, we encourage you to apply.
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7
Senior Hospitality Operations Manager
B2 4HP Birmingham, West Midlands
£40000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is a renowned establishment seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee daily operations in **Birmingham, West Midlands, UK**. This role is crucial for ensuring exceptional guest experiences, optimising service delivery, and managing departmental teams to uphold the highest standards of quality and efficiency. You will be instrumental in driving operational excellence and contributing to the overall success of the business.
Key Responsibilities:
Qualifications and Skills:
This is an outstanding opportunity to lead operations within a prestigious hospitality environment and make a significant contribution to its continued success. Be part of a vibrant city's thriving hospitality scene.
Key Responsibilities:
- Oversee and manage all aspects of daily hospitality operations, including F&B, accommodation, and events.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Manage departmental budgets, ensuring financial targets are met and costs are controlled effectively.
- Recruit, train, motivate, and manage a high-performing team of hospitality professionals.
- Ensure compliance with health, safety, hygiene, and licensing regulations.
- Monitor inventory levels, manage suppliers, and negotiate favourable terms.
- Resolve guest complaints and operational issues promptly and effectively.
- Implement and maintain high standards of service, presentation, and operational efficiency.
- Collaborate with marketing and sales teams to drive revenue and promote services.
- Conduct regular performance reviews and provide ongoing feedback and development to staff.
Qualifications and Skills:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Proven track record of successfully managing hotel, restaurant, or event operations.
- Strong understanding of F&B management, front desk operations, and housekeeping standards.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software and MS Office Suite.
- Sound financial acumen and budgeting experience.
- Ability to work effectively under pressure and manage multiple priorities.
- Customer-focused approach with a passion for delivering exceptional service.
- Knowledge of local market trends and competitor activities.
This is an outstanding opportunity to lead operations within a prestigious hospitality environment and make a significant contribution to its continued success. Be part of a vibrant city's thriving hospitality scene.
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8
Remote Hospitality Operations Lead
WV1 1UA Wolverhampton, West Midlands
£50000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and results-oriented Remote Hospitality Operations Lead to join their innovative team. This is a fully remote position, offering the flexibility to work from anywhere within the UK, and it is specifically tailored for an individual passionate about optimising operations within the hospitality and tourism sector. You will play a critical role in developing, implementing, and refining operational strategies that enhance guest experiences, improve efficiency, and drive profitability across our client's diverse portfolio of establishments. The ideal candidate will have a proven track record of success in managing complex operational challenges, leading distributed teams, and leveraging technology to achieve business objectives. This role requires a proactive approach to problem-solving, exceptional leadership capabilities, and a deep understanding of industry best practices. You will be responsible for setting operational standards, ensuring compliance with health, safety, and service quality regulations, and fostering a culture of continuous improvement. Key duties include analysing operational data, identifying areas for enhancement, implementing new processes and systems, and managing budgets to ensure cost-effectiveness. You will also be instrumental in training and developing operational staff, providing guidance and support to ensure consistent service delivery. Collaboration with various stakeholders, including management, suppliers, and external partners, will be essential to achieve strategic goals. This is a unique opportunity to shape the operational future of a growing hospitality group from a remote setting, making a significant impact on service excellence and business performance. Your ability to communicate effectively across virtual platforms, motivate teams remotely, and maintain a keen eye for detail will be paramount to your success.
Responsibilities:
Requirements:
Responsibilities:
- Develop and implement scalable operational strategies for hospitality venues.
- Oversee day-to-day operations, ensuring high standards of service and efficiency.
- Manage operational budgets, cost control, and resource allocation effectively.
- Analyse performance metrics and identify areas for improvement.
- Implement best practices in guest service, staff management, and operational procedures.
- Lead and mentor remote operational teams, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and regulatory requirements.
- Collaborate with management and cross-functional teams to drive business objectives.
- Introduce and manage technology solutions to enhance operational effectiveness.
- Develop and deliver training programs for operational staff.
Requirements:
- Extensive experience in hospitality operations management, with a proven ability to lead remote teams.
- Demonstrated success in driving operational efficiency and improving guest satisfaction.
- Strong understanding of financial management and budget control within the hospitality industry.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using operational management software and digital collaboration tools.
- Ability to analyse complex data and translate insights into actionable strategies.
- A proactive and problem-solving mindset.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is highly desirable.
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