1722 Hospitality jobs in Worcestershire

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals
• Free on-site gym
• Onsite free car parking
• Local free company provided transport

Here's an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
li>Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/1009/ / /BU #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

ABOUT THE HOME

After our 2022 refurbishment, Tewkesbury Fields Care Home has undergone a remarkable transformation, creating a refined, tranquil, and welcoming atmosphere for both residents and staff. With the addition of our new community, we are expanding significantly and seeking passionate individuals to join us in making our home a benchmark of excellence. We warmly invite local people who are dedicated to delivering exceptional care to the elderly and our residents. Whether you're an experienced professional or just beginning your career in care, Barchester is committed to recruiting compassionate individuals with the right attitude and values. If you're looking for a fulfilling career in care, Barchester offers a supportive and dynamic environment where you can build a strong foundation for your future.

ABOUT THE ROLE

Shift Pattern: 8am-2pm
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

#2003

Our client, one of the oldest theological colleges in England outside Oxford and Cambridge, is recruiting for a well experienced credible Hospitality Manager to join their team in Birmingham. The successful candidate will responsible for providing a welcoming environment for students, staff and guests to reflect the Foundation’s ethos of hospitality, care, and community.

They will manage the delivery of excellent hospitality services across the campus, including accommodation for residents and guests, catering and refreshments, and events and conferences.

They will lead a team of reception and housekeeping staff to ensure the smooth delivery of events and conferences alongside the needs of academic delivery on campus.

This is a full-time role, with some evening and weekend work during residentials and other events.

The postholder will also participate in an out-of-hours on-call rota.

Role Responsbiities

Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.

Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.

Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings

Maintain high standards of cleanliness, presentation, and service across all facilities

Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation

Draw up duty rotas for reception and housekeeping staff based on varying operational need.

Provide ongoing support, training, and development for team members.

Carry out line management responsibilities in line with the Foundation’s HR policies and procedures

Generate quotes for events and conferences in consultation with internal and external organisers

Liaise with academic and administrative staff to ensure smooth delivery of hospitality for teaching, residentials, events and conferences.

Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.

Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.

Monitor costs and implement efficiencies while maintaining quality.

Person Specification

Essential skills and experience

- Experience in hospitality management in a residential setting, ideally in a similar education or faith-based environment

- Strong interpersonal and communication skills

- Ability to lead and motivate a team

- A positive and collaborative approach to problem-solving

- Organised, proactive, and able to manage multiple priorities

- Commitment to Foundations core values within a broad ecumenical Christian context

Desirable skills and experience

- Understanding of a theological education / training for ministry environment

- Familiarity with safeguarding principles (NB. safeguarding training according to Queen’s policies and practices will be provided)

- Experience of working in a faith-based educational setting

Contact details

If you would like to talk to someone about this post before you apply, please contact Kathryn Wileman at Clover HR, our chosen recruitment partner on (phone number removed)

Applying for this post

Candidates are required to submit a CV with a covering letter must submit a brief covering letter, preferably detailing the below;

· What interests you about the role?

· Relevant skills and experience

· Your understanding of the organisation and the role

· Any relevant qualifications held

The closing date for applications is the 8th September and interviews will be scheduled for the week commencing 15th September.

Should you be shortlisted for the role and invited to interview you will be required to complete our internal application form, details of this and how to access will be provided by Clover HR at this stage.

ABOUT THE HOME

After our 2022 refurbishment, Tewkesbury Fields Care Home has undergone a remarkable transformation, creating a refined, tranquil, and welcoming atmosphere for both residents and staff. With the addition of our new community, we are expanding significantly and seeking passionate individuals to join us in making our home a benchmark of excellence. We warmly invite local people who are dedicated to delivering exceptional care to the elderly and our residents. Whether you're an experienced professional or just beginning your career in care, Barchester is committed to recruiting compassionate individuals with the right attitude and values. If you're looking for a fulfilling career in care, Barchester offers a supportive and dynamic environment where you can build a strong foundation for your future.

ABOUT THE ROLE

Shift Pattern: 8am-2pm
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

#2003

Our client, one of the oldest theological colleges in England outside Oxford and Cambridge, is recruiting for a well experienced credible Hospitality Manager to join their team in Birmingham. The successful candidate will responsible for providing a welcoming environment for students, staff and guests to reflect the Foundation’s ethos of hospitality, care, and community.

They will manage the delivery of excellent hospitality services across the campus, including accommodation for residents and guests, catering and refreshments, and events and conferences.

They will lead a team of reception and housekeeping staff to ensure the smooth delivery of events and conferences alongside the needs of academic delivery on campus.

This is a full-time role, with some evening and weekend work during residentials and other events.

The postholder will also participate in an out-of-hours on-call rota.

Role Responsbiities

Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.

Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.

Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings

Maintain high standards of cleanliness, presentation, and service across all facilities

Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation

Draw up duty rotas for reception and housekeeping staff based on varying operational need.

Provide ongoing support, training, and development for team members.

Carry out line management responsibilities in line with the Foundation’s HR policies and procedures

Generate quotes for events and conferences in consultation with internal and external organisers

Liaise with academic and administrative staff to ensure smooth delivery of hospitality for teaching, residentials, events and conferences.

Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.

Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.

Monitor costs and implement efficiencies while maintaining quality.

Person Specification

Essential skills and experience

- Experience in hospitality management in a residential setting, ideally in a similar education or faith-based environment

- Strong interpersonal and communication skills

- Ability to lead and motivate a team

- A positive and collaborative approach to problem-solving

- Organised, proactive, and able to manage multiple priorities

- Commitment to Foundations core values within a broad ecumenical Christian context

Desirable skills and experience

- Understanding of a theological education / training for ministry environment

- Familiarity with safeguarding principles (NB. safeguarding training according to Queen’s policies and practices will be provided)

- Experience of working in a faith-based educational setting

Contact details

If you would like to talk to someone about this post before you apply, please contact Kathryn Wileman at Clover HR, our chosen recruitment partner on (phone number removed)

Applying for this post

Candidates are required to submit a CV with a covering letter must submit a brief covering letter, preferably detailing the below;

· What interests you about the role?

· Relevant skills and experience

· Your understanding of the organisation and the role

· Any relevant qualifications held

The closing date for applications is the 8th September and interviews will be scheduled for the week commencing 15th September.

Should you be shortlisted for the role and invited to interview you will be required to complete our internal application form, details of this and how to access will be provided by Clover HR at this stage.

• Oversee all day-to-day operations of the hospitality venue.
• Develop and implement strategies to enhance guest experience and satisfaction.
• Manage and motivate a diverse team of hospitality professionals.
• Monitor financial performance, including budgeting, forecasting, and cost control.
• Ensure compliance with all health, safety, and food hygiene standards.
• Drive sales and marketing initiatives to increase revenue.
• Build and maintain strong relationships with suppliers and stakeholders.
• Conduct regular performance reviews and provide constructive feedback to staff.
• Identify areas for operational improvement and implement best practices.
• Represent the venue at local business and community events.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in hospitality management.
• Demonstrated leadership and team-building skills.
• Strong financial acumen and P&L management experience.
• Excellent communication, interpersonal, and problem-solving abilities.
• Proficiency in relevant hospitality management software.
• Must be available for a hybrid work arrangement.

• Oversee all daily operations of the hospitality establishment.
• Manage and lead front-of-house and back-of-house teams.
• Ensure the delivery of exceptional guest service and satisfaction.
• Develop and implement operational policies and procedures.
• Manage staff scheduling, training, and performance evaluations.
• Control inventory and manage supplier relationships.
• Develop and manage departmental budgets and financial reports.
• Ensure compliance with health, safety, and licensing regulations.
• Handle guest complaints and resolve issues effectively.
• Drive initiatives to improve operational efficiency and profitability.

• Proven experience in a senior operational management role within the hospitality industry.
• Strong understanding of F&B, accommodation, and event operations.
• Excellent leadership, team management, and motivational skills.
• Proficiency in hospitality management software and POS systems.
• Strong financial acumen and budgeting skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Ability to work under pressure and manage multiple priorities.
• Knowledge of health and safety regulations in the UK hospitality sector.
• Relevant degree or diploma in Hospitality Management or Business.
• A passion for delivering outstanding customer experiences.

• Develop and implement integrated marketing strategies to increase brand visibility and drive revenue.
• Manage and grow social media presence across various platforms.
• Create engaging and compelling content for websites, blogs, and marketing materials.
• Plan and execute digital marketing campaigns, including SEO, SEM, and email marketing.
• Analyze marketing campaign performance and provide regular reports with actionable insights.
• Collaborate with property management and sales teams to support promotional efforts.
• Conduct market research and identify new opportunities for growth.
• Manage relationships with external agencies and vendors.
• Stay up-to-date with the latest marketing trends and technologies in the hospitality industry.
• Ensure brand consistency across all marketing channels.

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience in marketing, specifically within the hospitality or tourism industry.
• Demonstrable success in developing and executing digital marketing strategies.
• Proficiency in social media management tools, content management systems, and marketing analytics platforms.
• Excellent written and verbal communication skills.
• Strong creative and strategic thinking abilities.
• Ability to work independently, manage multiple projects, and meet deadlines in a remote setting.
• A passion for the hospitality industry and creating exceptional customer experiences.

• Oversee the daily operations of multiple hospitality units remotely, ensuring adherence to brand standards and service excellence.
• Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
• Manage budgets, control costs, and drive revenue growth for assigned units.
• Lead, motivate, and support on-site managers and teams through effective remote communication and performance management.
• Ensure compliance with health, safety, and hygiene regulations across all locations.
• Monitor key performance indicators (KPIs) and analyze operational data to identify areas for improvement.
• Collaborate with marketing, sales, and HR departments to support business objectives.
• Resolve customer issues and complaints promptly and professionally.
• Identify and implement innovative solutions to enhance the guest experience and operational performance.
• Conduct virtual performance reviews and provide constructive feedback to teams.

• Minimum of 5 years of experience in hospitality management, with a strong emphasis on operations.
• Demonstrated success in managing multiple locations or complex hospitality operations.
• Excellent understanding of P&L statements, budgeting, and financial management.
• Exceptional leadership, communication, and interpersonal skills, adapted for a remote setting.
• Proficiency in using digital collaboration tools, project management software, and relevant hospitality management systems.
• Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
• Strong problem-solving and decision-making capabilities.
• A proactive approach to identifying and addressing operational challenges.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Must be based in the UK and legally eligible to work.