878 Hospitality jobs in Wroxham

An excellent new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK's leading health care providers

This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community

**To be considered for this position you must have experience of Hospitality Management**

As the Hospitality Manager your key responsibilities include:

• Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
• Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
• Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
• Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
• Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
• Maintain and manage best first impression experience
• Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility

The following skills and experience would be preferred and beneficial for the role:

• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
• Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
• Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
• Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
• Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
• Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service

The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:

• Refer-a-friend*
• Reward Gateway - discounts, wellbeing, employee assistance & much more
• Comprehensive induction and paid training programme with career prospects
• Excellent working environment
• Cost of DBS*
• We are a Living Wage Employer

Reference ID: 7094

To apply for this fantastic job role, please call on or send your CV

An exciting new job opportunity has arisen for a committed Hospitality Manager to work in amazing care home based in the Brooke, Norwich area. You will be working for one of UK's leading health care providers

This care home really gets to know the residents and the staff pride themselves on offering the highest quality care tailored to their needs

**To be considered for this position you must have experience of Hospitality Management**

As the Hospitality Manager your key responsibilities include:

• Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
• Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
• Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
• Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
• Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
• Maintain and manage best first impression experience
• Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility

The following skills and experience would be preferred and beneficial for the role:

• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
• Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
• Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
• Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
• Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
• Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service

The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:

• Refer-a-friend*
• Reward Gateway - discounts, wellbeing, employee assistance & much more
• Comprehensive induction and paid training programme with career prospects
• Excellent working environment
• Cost of DBS*
• We are a Living Wage Employer

Reference ID: 7092

To apply for this fantastic job role, please call on or send your CV

• Coordinate all logistical aspects of events, including venue selection, catering, and entertainment.
• Liaise with clients to understand their event requirements and objectives.
• Develop detailed event plans, timelines, and budgets.
• Source and manage relationships with vendors, suppliers, and contractors.
• Create engaging event concepts and themes.
• Oversee event setup, execution, and breakdown.
• Manage on-site or virtual event staff and volunteers.
• Ensure adherence to health, safety, and licensing regulations.
• Handle client inquiries and provide exceptional customer service throughout the event process.
• Conduct post-event evaluations and report on key performance indicators.
• Maintain and update event databases and client records.
• Collaborate with marketing teams to promote events.

• Supervise and coordinate daily operations for multiple hospitality venues, ensuring high standards of service and efficiency.
• Manage and train on-site teams, providing guidance, support, and performance feedback.
• Ensure compliance with all company policies, procedures, and relevant health and safety regulations.
• Monitor guest feedback and implement strategies to enhance customer satisfaction and loyalty.
• Oversee inventory management, including stock control of food, beverages, and supplies.
• Manage operational budgets, control costs, and identify opportunities for revenue enhancement.
• Conduct regular site visits and inspections to assess operational performance and identify areas for improvement.
• Implement and maintain service standards to ensure a consistent and high-quality guest experience across all locations.
• Collaborate with management to develop and execute business plans and strategies.
• Handle escalated guest complaints and resolve operational issues effectively.
• Train new staff members on operational procedures and service expectations.

• Proven experience in hospitality management or a supervisory role within the sector.
• Strong understanding of hotel, restaurant, or event operations.
• Excellent leadership, team management, and motivational skills.
• Exceptional customer service and communication abilities.
• Experience with P&L management and operational budgeting.
• Proficiency in POS systems and hotel management software.
• Ability to travel regularly to different sites within the region.
• Strong problem-solving and decision-making skills.
• A proactive attitude and commitment to continuous improvement.
• Relevant qualifications in Hospitality Management or a related field are desirable.

• Oversee daily hospitality operations and service delivery.
• Develop and implement operational strategies to enhance guest satisfaction and profitability.
• Manage budgets, control costs, and optimize resource allocation.
• Lead, train, and motivate hospitality teams.
• Ensure adherence to quality standards and service protocols.
• Manage inventory, procurement, and supplier relationships.
• Develop and implement marketing and revenue management strategies.
• Ensure compliance with health, safety, and licensing regulations.
• Handle guest feedback and resolve service issues effectively.

• Bachelor's degree in Hospitality Management, Tourism, Business, or related field.
• Minimum of 5 years of experience in hospitality management.
• Proven experience in overseeing operations for hotels, restaurants, or tourism businesses.
• Strong understanding of F&B, accommodation, and event management.
• Excellent leadership, communication, and customer service skills.
• Experience with budgeting and financial management.
• Knowledge of industry trends and best practices.
• Ability to work independently and manage operations remotely.

• Planning and coordinating all aspects of assigned events, including virtual and in-person experiences.
• Developing event budgets and managing expenses to ensure profitability.
• Sourcing and liaising with vendors, venues, and suppliers to negotiate contracts and ensure quality service.
• Creating event schedules, timelines, and detailed logistical plans.
• Developing event marketing and promotional materials.
• Managing registration processes and attendee communication.
• Overseeing the execution of events, ensuring all elements are delivered to the highest standard.
• Troubleshooting and resolving any issues that may arise during events.
• Conducting post-event analysis, gathering feedback, and preparing reports.
• Staying abreast of industry trends and best practices in event management.
• Collaborating with marketing, sales, and other departments to achieve event objectives.
• Managing multiple events simultaneously, ensuring all deadlines are met.

About the role

As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a healthy living food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at th.