538 Hotel Internship jobs in the United Kingdom

My client, a hotel based in the Evesham/Broadway area of Worcestershire is looking to recruit a housekeeper on a permanent basis on a 25 hour a week contract

This role is to provide Housekeeping support as part of a team to the main property

The key duties and responsibilities include

- Service rooms as directed by the Housekeeping Manager this is to include hovering, making beds, dusting, washing bedrooms, general tidying and polishing and emptying bins.
- advise Facilities Manager of any repair or Health & Safety issues that may arise
- Monitor stocks of housekeeping materials and advise FM of items that need replacing
- any other duties as required

You must be able to demonstrate the following:

- work well as part of a team
- Be self-motivated
- demonstrate the ability to use your own initiative
- have excellent hygiene practice

The pay-rate is 12.45 per hour and the contract is for 25 hours per week guaranteed with occasion to cover some extra hours during holidays and busy weeks

Keywords
Housekeeper, Hotel, Cleaning

**Additional Information**

**Job Number**


**Job Category** Rooms & Guest Services Operations


**Location** Old Town Chambers Autograph Collection, 329 High Street, Edinburgh, United Kingdom, United Kingdom, EH1 1PNVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Management




**Additional Information:** This hotel is owned and operated by an independent franchisee, RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotelu2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.



The Hotel



Old Town Chambers, part of Marriottu2019s Autograph Collection, is not just a place to stay u2013 itu2019s a place to experience. Nestled in the heart of Edinburghu2019s historic Old Town, our property blends centuries of heritage with contemporary luxury. With distinctive design, thoughtful service, and a strong sense of place, every stay is designed to be exactly like nothing else.



Hotel Manager



As Hotel Manager at Old Town Chambers, Edinburgh u2013 Autograph Collection, you will lead daily operations across all key departments, ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence, you will drive performance through strategic leadership, with a strong focus on F&B innovation and personalised service. As part of the Executive Committee, youu2019ll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburghu2019s leading destinations.



Why this role matters?



As Hotel Manager, you play a key role in shaping the guest experience, leading teams, and driving operational excellence. Your leadership directly impacts guest satisfaction, team engagement, and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.



What youu2019ll be doing?



Reporting to the General Manager, you will be leading daily hotel operations, teams, and guest experience.



Core Responsibilities



Operational & Financial Leadership



Lead hotel operations with a focus on guest satisfaction, service excellence, and profitability



Monitor financial performance, identify opportunities, and implement strategies to drive results



Foster a dynamic, guest-focused environment across all departments



Food & Beverage & Guest Experience



Champion F&B innovation and consistency, aligning with the hotelu2019s identity and local culture



Partner with culinary and F&B teams to create standout dining concepts and events



Drive a culture of personalised service, anticipating and exceeding guest expectations



Team Leadership & Talent Development



Inspire and mentor department heads to deliver high performance and accountability



Promote a positive and equitable workplace, supporting growth through feedback and recognition



Recruit and develop leaders with creativity, agility, and operational expertise



Brand Alignment & Service Culture



Communicate clear operational goals and uphold the Autograph Collection brand vision



Embed the brandu2019s unique service philosophy in every aspect of the guest journey



Actively engage with guests and teams to enhance service delivery and cultural alignment



Why Youu2019ll Love This Role



It's an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. Youu2019ll have the opportunity to shape a standout guest experience, lead a passionate team, and bring creative ideas to life in one of Edinburghu2019s most distinctive luxury properties.



Plus, youu2019ll be backed by RBHu2019s supportive culture u2013 a company that puts its people first and offers incredible career growth opportunities.



The Recruitment Process:



At RBH, we see recruitment as a two-way journey u2013 an opportunity to connect with talented individuals and explore whether weu2019re the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If weu2019re a match, youu2019ll move on to a formal first-stage interview with our hiring managers in the coming weeks.



Proven experience in leading daily hotel operations at a senior management level



Strong financial acumen, with the ability to monitor performance, identify opportunities, and implement strategies to drive profitability



Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence



Experience in Food & Beverage leadership, including innovation, concept development, and aligning offers with brand identity and local culture



Track record of creating memorable guest experiences, with a focus on personalisation and anticipating needs



Strong leadership and mentoring skills, with the ability to inspire and hold department heads accountable



Experience in talent development, recruitment, and fostering a positive, equitable workplace



Creative and agile approach to operational problem-solving and strategy execution



Ability to communicate operational goals clearly and ensure brand alignment



Understanding of luxury hospitality standards and service culture, ideally with exposure to international brands



Strong interpersonal skills, with confidence to engage with both guests and team members directly



High level of professionalism, adaptability, and resilience in a dynamic environment



Perks Youu2019ll Love:



Discounted hotel stays for you and your loved onesu2014yes, even at our iconic Edinburgh properties.



An extra day off to celebrate your birthday in style.



30% off food and drink at RBH hotels.



Refer a Friend schemeu2014earn up to u00a3250 per referral.



Wagestreamu2014flexible access to your pay, when you need it.



Life Insurance, Employee Assistance Programme, and year-round social and wellness events.



Free meals on duty, saving you over u00a31000 per year.



_This company is an equal opportunity employer._



frnch1



The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.

**Additional Information**

**Job Number**


**Job Category** Rooms & Guest Services Operations


**Location** Old Town Chambers Autograph Collection, 329 High Street, Edinburgh, United Kingdom, United Kingdom, EH1 1PNVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Management




**Additional Information:** This hotel is owned and operated by an independent franchisee, RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotelu2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.



The Hotel



Old Town Chambers, part of Marriottu2019s Autograph Collection, is not just a place to stay u2013 itu2019s a place to experience. Nestled in the heart of Edinburghu2019s historic Old Town, our property blends centuries of heritage with contemporary luxury. With distinctive design, thoughtful service, and a strong sense of place, every stay is designed to be exactly like nothing else.



Hotel Manager



As Hotel Manager at Old Town Chambers, Edinburgh u2013 Autograph Collection, you will lead daily operations across all key departments, ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence, you will drive performance through strategic leadership, with a strong focus on F&B innovation and personalised service. As part of the Executive Committee, youu2019ll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburghu2019s leading destinations.



Why this role matters?



As Hotel Manager, you play a key role in shaping the guest experience, leading teams, and driving operational excellence. Your leadership directly impacts guest satisfaction, team engagement, and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.



What youu2019ll be doing?



Reporting to the General Manager, you will be leading daily hotel operations, teams, and guest experience.



Core Responsibilities



Operational & Financial Leadership



Lead hotel operations with a focus on guest satisfaction, service excellence, and profitability



Monitor financial performance, identify opportunities, and implement strategies to drive results



Foster a dynamic, guest-focused environment across all departments



Food & Beverage & Guest Experience



Champion F&B innovation and consistency, aligning with the hotelu2019s identity and local culture



Partner with culinary and F&B teams to create standout dining concepts and events



Drive a culture of personalised service, anticipating and exceeding guest expectations



Team Leadership & Talent Development



Inspire and mentor department heads to deliver high performance and accountability



Promote a positive and equitable workplace, supporting growth through feedback and recognition



Recruit and develop leaders with creativity, agility, and operational expertise



Brand Alignment & Service Culture



Communicate clear operational goals and uphold the Autograph Collection brand vision



Embed the brandu2019s unique service philosophy in every aspect of the guest journey



Actively engage with guests and teams to enhance service delivery and cultural alignment



Why Youu2019ll Love This Role



It's an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. Youu2019ll have the opportunity to shape a standout guest experience, lead a passionate team, and bring creative ideas to life in one of Edinburghu2019s most distinctive luxury properties.



Plus, youu2019ll be backed by RBHu2019s supportive culture u2013 a company that puts its people first and offers incredible career growth opportunities.



The Recruitment Process:



At RBH, we see recruitment as a two-way journey u2013 an opportunity to connect with talented individuals and explore whether weu2019re the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If weu2019re a match, youu2019ll move on to a formal first-stage interview with our hiring managers in the coming weeks.



Proven experience in leading daily hotel operations at a senior management level



Strong financial acumen, with the ability to monitor performance, identify opportunities, and implement strategies to drive profitability



Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence



Experience in Food & Beverage leadership, including innovation, concept development, and aligning offers with brand identity and local culture



Track record of creating memorable guest experiences, with a focus on personalisation and anticipating needs



Strong leadership and mentoring skills, with the ability to inspire and hold department heads accountable



Experience in talent development, recruitment, and fostering a positive, equitable workplace



Creative and agile approach to operational problem-solving and strategy execution



Ability to communicate operational goals clearly and ensure brand alignment



Understanding of luxury hospitality standards and service culture, ideally with exposure to international brands



Strong interpersonal skills, with confidence to engage with both guests and team members directly



High level of professionalism, adaptability, and resilience in a dynamic environment



Perks Youu2019ll Love:



Discounted hotel stays for you and your loved onesu2014yes, even at our iconic Edinburgh properties.



An extra day off to celebrate your birthday in style.



30% off food and drink at RBH hotels.



Refer a Friend schemeu2014earn up to u00a3250 per referral.



Wagestreamu2014flexible access to your pay, when you need it.



Life Insurance, Employee Assistance Programme, and year-round social and wellness events.



Free meals on duty, saving you over u00a31000 per year.



_This company is an equal opportunity employer._



frnch1



The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.

We are seeking an experienced and mature full-time Hotel Front of House Professional with 1-2 years experience.

HOTEL FRONT OF HOUSE RECEPTIONIST

A stylish Boutique Hotel in the trendy Kemp Town area of Brighton offers the opportunity to join its Dynamic Team.

As a Front-of-House Professional, you will be the first point of contact between The Square Townhouse and our Guests. Excellent guest relations skills, combined with strong IT abilities, are vital to this role, along with the flexibility to multitask in the various areas required.

You should exhibit a passion for customer service, be naturally friendly, proactive, and efficient, and aim to exceed guest expectations at every opportunity.

Essential requirements:

• You should have experience in Hotel Reception & Breakfast Service.
li>Reservation Systems (comprehensive training will be provided)
• Strong command of the English language, both written and spoken, along with a good telephone manner.
• Dynamic, dependable, and enthusiastic about hospitality
• Ability to excel in teamwork and independently

Main responsibilities:

• Ensuring standards in all guests’ private and public areas.
< i>Handle all inquiries professionally and courteously, whether in person, by phone, or via email.
• Ensure the hotel booking system is maintained to maximise promotions, pricing, and bedroom sales.
• To manage The Lounge Bar & Breakfast Service

The deadline for this role: IMMEDIATE

All Candidates must be eligible to live & work full-time in the UK.

Job Types: Full-time, Permanent

Salary: £25,000.00 - £27,000pa + Shared Tips

Benefits:

< i>Employee discount
• Pension Scheme

Schedule:

• 10-hour shift
• Weekend availability

My client, a hotel based in the Evesham/Broadway area of Worcestershire is looking to recruit a housekeeper on a permanent basis on a 25 hour a week contract

This role is to provide Housekeeping support as part of a team to the main property

The key duties and responsibilities include

- Service rooms as directed by the Housekeeping Manager this is to include hovering, making beds, dusting, washing bedrooms, general tidying and polishing and emptying bins.
- advise Facilities Manager of any repair or Health & Safety issues that may arise
- Monitor stocks of housekeeping materials and advise FM of items that need replacing
- any other duties as required

You must be able to demonstrate the following:

- work well as part of a team
- Be self-motivated
- demonstrate the ability to use your own initiative
- have excellent hygiene practice

The pay-rate is 12.45 per hour and the contract is for 25 hours per week guaranteed with occasion to cover some extra hours during holidays and busy weeks

Keywords
Housekeeper, Hotel, Cleaning

We are delighted to be assisting our superb client (on a sole agency basis) as they seek to recruit a Receptionist / Front of House team member to join their friendly and experienced team.

Previous experience within the hospitality sector would be highly desirable. Any experience within the travel / leisure industry or face to face customer services / support, including retail will also be considered favourably.

Receptionist / Front of House

Permanent role

Shift-work patterns - earliest start 0700, latest finish 2300. 8 hour shifts 5 days over 7. Uniform provided

25400 per year (12.21 per hour) basic salary plus share of gratuities - can vary 250/275 per month - additional per year (not guaranteed). Plus excellent company benefits and employee discounts

Haywards Heath area - due to workplace location it is essential to have your own transport. Free parking provided on site.

My client is seeking an enthusiastic person to join their motivated team ensuring friendly and hospitable service is delivered effectively and efficiently, with the highest levels of customer service within reception.

Although ideally you will have experience within the hospitality / leisure industry, we understand that this may be your first job within this sector and if you can demonstrate the skill sets below and a commitment to attendance and willingness to learn, my client will commit to your training and development to get you up to speed to be a competent member of their team.

Key skills and experience required:

A commitment to customer service and an ability to anticipate the clients needs in order to increase business and exceed expectations.

Strong organisational and procedural skills are required to ensure information is processed correctly

An aptitude for motivating others around you with a positive 'can do' attitude

An ability to demonstrate high levels of attention to detail and accuracy

Good command of English, written and spoken

Shift patterns for the role: - 8 hours per day

07:00 - 15:00

07:30 - 15:30

09:00 - 17:00

10:00 - 18:00

15:00 - 23:00

40 hours per week - 5 days over 7 Monday - Sunday.

This is a superb opportunity to join a highly established guest and leisure venue with an excellent reputation.

Due to workplace location you will need to a driver and have your own transport

This is an excellent opportunity to join a very successful and reputable business on a full time permanent basis

Please apply for immediate consideration and for more information. Short-listing will take place soon!

Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

At **voco Grand Central Hotel** we are looking for a **Full Time Hotel Receptionist** to join our reception and help us create a warm voco welcome for our guests!
For over a century, voco Grand Central Glasgow has been at the heart of the city's most iconic moments. From hosting famous faces to witnessing the city's evolution, our hotel has seen it all. We want every guest that stays with us to become part of our story, where timeless charm meets modern comfort, right in the heart of Glasgow. We aim to provide 21st-century luxury and comfort, while retaining the essence of the hotels' historic glamour and grandeur.Come on in!
**Join Our Front Office Team at voco - Where Every Stay Feels Special!**
We're looking for a Receptionist who's passionate about people, great service, and making every guest feel right at home from the moment they arrive. At voco, we do things a little differently - we're relaxed but professional, friendly but focused, and always ready to welcome with a smile.
As the first face of our hotel, you'll be creating memorable experiences for every guest who walks through our doors.
**What you'll be doing:**
+ Welcoming guests with warmth, charm, and a genuine smile
+ Smoothly checking guests in and out, making the process seamless and stress-free
+ Answering queries, resolving complaints, and making sure guests leave happier than when they arrived.
+ Showcasing Glasgow and helping guests feel at home in the city.
+ Encouraging sign-ups to our IHG One Rewards loyalty program.
+ Recognising and rewarding our most loyal guests with exceptional service
+ Supporting our mission to deliver relaxed luxury with a sustainable mindset
**We're looking for someone who:**
+ Is available full-time (40 hours/week) including evenings and weekends.
+ Has previous experience as a Receptionist, Concierge, or Guest Services Agent (especially in a 4/5* hotel!)
+ Is confident using hotel systems - Opera experience is a huge plus!
+ Has a natural, un-stuffy approach to service - we want personality, not a script.
+ Cares about the environment and sustainability - we're proud to lead with innovation.
+ Wants to be part of a fun, supportive, and guest-focused voco Glasgow team.
**Why you'll love working with us:**
At voco, we believe in genuine hospitality - that means being yourself, connecting with guests, and helping them create unforgettable memories. We're not about stuffy service; we're about warmth, comfort, and little touches that make a big difference.
We are committed to offer and provide our Front Office Team Members with a competitive salary and a large range of benefits:
+ Salary £12.60 per hour (£26,208 per annum) plus, paid overtime and great IHG perks!
+ 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 
+ Access to Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
+ Free meals on Duty
+ Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
+ Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perk's portal.
+ Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
+ Hotel specific benefits - generous discounts in our Champagne Bar plus a variety of different gifts on milestone occasions to celebrate with you!
If you're someone who loves creating special moments, thrives in a fast-paced environment, and brings positivity to every shift - **we'd love to hear from you.**
**Apply now and help us give every guest that true Glasgow welcome - the voco way.**
You must meet the legal requirements to work in the UK.
_At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law._
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Old Town Chambers Autograph Collection, 329 High Street, Edinburgh, United Kingdom, United Kingdom, EH1 1PNVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The Hotel
Old Town Chambers, part of Marriott's Autograph Collection, is not just a place to stay - it's a place to experience. Nestled in the heart of Edinburgh's historic Old Town, our property blends centuries of heritage with contemporary luxury. With distinctive design, thoughtful service, and a strong sense of place, every stay is designed to be exactly like nothing else.
Hotel Manager
As Hotel Manager at Old Town Chambers, Edinburgh - Autograph Collection, you will lead daily operations across all key departments, ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence, you will drive performance through strategic leadership, with a strong focus on F&B innovation and personalised service. As part of the Executive Committee, you'll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburgh's leading destinations.
Why this role matters?
As Hotel Manager, you play a key role in shaping the guest experience, leading teams, and driving operational excellence. Your leadership directly impacts guest satisfaction, team engagement, and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.
What you'll be doing?
Reporting to the General Manager, you will be leading daily hotel operations, teams, and guest experience.
Core Responsibilities
Operational & Financial Leadership
Lead hotel operations with a focus on guest satisfaction, service excellence, and profitability
Monitor financial performance, identify opportunities, and implement strategies to drive results
Foster a dynamic, guest-focused environment across all departments
Food & Beverage & Guest Experience
Champion F&B innovation and consistency, aligning with the hotel's identity and local culture
Partner with culinary and F&B teams to create standout dining concepts and events
Drive a culture of personalised service, anticipating and exceeding guest expectations
Team Leadership & Talent Development
Inspire and mentor department heads to deliver high performance and accountability
Promote a positive and equitable workplace, supporting growth through feedback and recognition
Recruit and develop leaders with creativity, agility, and operational expertise
Brand Alignment & Service Culture
Communicate clear operational goals and uphold the Autograph Collection brand vision
Embed the brand's unique service philosophy in every aspect of the guest journey
Actively engage with guests and teams to enhance service delivery and cultural alignment
Why You'll Love This Role
It's an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. You'll have the opportunity to shape a standout guest experience, lead a passionate team, and bring creative ideas to life in one of Edinburgh's most distinctive luxury properties.
Plus, you'll be backed by RBH's supportive culture - a company that puts its people first and offers incredible career growth opportunities.
The Recruitment Process:
At RBH, we see recruitment as a two-way journey - an opportunity to connect with talented individuals and explore whether we're the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If we're a match, you'll move on to a formal first-stage interview with our hiring managers in the coming weeks.
Proven experience in leading daily hotel operations at a senior management level
Strong financial acumen, with the ability to monitor performance, identify opportunities, and implement strategies to drive profitability
Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence
Experience in Food & Beverage leadership, including innovation, concept development, and aligning offers with brand identity and local culture
Track record of creating memorable guest experiences, with a focus on personalisation and anticipating needs
Strong leadership and mentoring skills, with the ability to inspire and hold department heads accountable
Experience in talent development, recruitment, and fostering a positive, equitable workplace
Creative and agile approach to operational problem-solving and strategy execution
Ability to communicate operational goals clearly and ensure brand alignment
Understanding of luxury hospitality standards and service culture, ideally with exposure to international brands
Strong interpersonal skills, with confidence to engage with both guests and team members directly
High level of professionalism, adaptability, and resilience in a dynamic environment
Perks You'll Love:
Discounted hotel stays for you and your loved ones-yes, even at our iconic Edinburgh properties.
An extra day off to celebrate your birthday in style.
30% off food and drink at RBH hotels.
Refer a Friend scheme-earn up to £250 per referral.
Wagestream-flexible access to your pay, when you need it.
Life Insurance, Employee Assistance Programme, and year-round social and wellness events.
Free meals on duty, saving you over £1000 per year.
_This company is an equal opportunity employer._
frnch1
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

A fantastic opportunity for a **Receptionist** to join us at **Kimpton Clocktower on a Full-Time contract!**
You will earn **£12.85** per hour, equal to **£26,708.00** salary **.**
At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it's why you'll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!
Check out our Instagram page @kimptonclocktower! ( Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues - we call it Stay Human. What more could you ask? It's not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans!_
Working at Kimpton is not just about working and it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.
**Our passion is YOU.come as you are!**
**Here, you will have space to:**
+ **Be yourself** - bringing the real you to work, with your unique personality we want you to be who you are!
+ **Lead yourself** - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
+ **Make it count** - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
As a receptionist you will play a vital part in delivering a superior guest experience, from Checking Guests in to assisting with guest luggage- every day is different!
**To succeed as a Receptionist, you will need:**
+ To be passionate about delivering great service and be guest focused
+ **Minimum of 1 years' experience in Receptionist, Guest Relations, Concierge**
+ Experience with handling guests queries and complaints
+ Experience using Opera PMS is a huge advantage
+ To be willing to learn new things and work as part of a wide hotel team
**Our Receptionists enjoy a range of benefits including:**
+ Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - **which means global opportunities** !
+ Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
+ Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
+ Taxi subsidy for shifts starting/ending between 23:00-06:00.
+ Meals whilst on duty
+ 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
+ We provide every colleague company sick pay and life insurance
+ Amazing discounts for our hotels and restaurants around the world
+ Discounts from over 15,000 stores - all the way from retail to cinema
+ Don't forget, bring your friends and take part in our generous 'Refer a Friend' programme!
**If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality** , apply today to join us as a **Receptionist** !
**You must meet the legal requirements to work in the UK.**
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.