559 Hotel Positions jobs in the United Kingdom

Our client, a distinguished luxury hotel celebrated for its impeccable service and sophisticated ambiance, is actively recruiting a Front Desk Supervisor to join their esteemed hospitality team. Based in the vibrant city of Milton Keynes, Buckinghamshire, UK , this role is crucial in ensuring every guest experiences a seamless and memorable arrival and departure. You will be the first point of contact for guests, embodying the hotel's commitment to exceptional customer care and operational excellence. The ideal candidate will possess a warm and professional demeanour, outstanding interpersonal skills, and a natural ability to anticipate and meet guest needs. A proven background in hotel reception or front office operations, with supervisory experience, is essential. Responsibilities include managing the front desk operations during shifts, overseeing guest check-ins and check-outs, handling guest inquiries and requests promptly and courteously, and resolving any guest issues or complaints with professionalism and efficiency. You will also be responsible for training and motivating the front desk team, ensuring adherence to hotel standards and procedures, and collaborating with other hotel departments to ensure smooth guest experiences. Proficiency in hotel management software systems is required, along with strong organisational and multitasking abilities. The ability to maintain composure and provide exceptional service under pressure is paramount. This is a fantastic opportunity for an ambitious hospitality professional to contribute to the success of a leading luxury establishment and develop their career within the thriving tourism sector.

Our client, a prestigious luxury hotel, is seeking an experienced and charismatic Front Desk Supervisor to join their esteemed team in Sunderland, Tyne and Wear, UK . This role is integral to delivering an exceptional guest experience, overseeing the front desk operations and leading a team of receptionists. You will be responsible for ensuring seamless check-in and check-out processes, managing guest inquiries and requests, and maintaining the highest standards of service excellence. The ideal candidate will have a proven background in hospitality, specifically in front office management, with a passion for customer service and a keen eye for detail. This role involves a hybrid working model, requiring presence at the hotel to directly manage operations and guest interactions, with flexibility for some remote administrative tasks.

Key Responsibilities:

• Supervise and coordinate the daily activities of the front desk team, ensuring efficient and courteous service.
• Manage guest reservations, check-ins, check-outs, and billing inquiries, ensuring accuracy and promptness.
• Handle guest complaints and resolve issues promptly and professionally, escalating when necessary.
• Train and mentor front desk staff, setting performance standards and providing ongoing feedback.
• Ensure all front desk procedures are followed consistently and in line with hotel policies.
• Monitor guest feedback and implement service improvements to enhance the guest experience.
• Maintain a high level of product knowledge regarding hotel services, facilities, and local attractions.
• Oversee the management of the hotel's reservation system and front desk software.
• Collaborate with other hotel departments, such as housekeeping and F&B, to ensure a cohesive guest experience.
• Contribute to achieving departmental goals related to guest satisfaction, occupancy rates, and revenue.

This is an excellent opportunity for a hospitality professional to advance their career in a dynamic and customer-focused environment in Sunderland . You will be empowered to make decisions that enhance guest satisfaction and contribute to the hotel's reputation for excellence. The hybrid nature of the role allows for a balance between on-site leadership and off-site administrative management. If you possess exceptional leadership skills and a dedication to providing outstanding hospitality, we encourage you to apply.

Qualifications:

• Proven experience in a supervisory role within hotel front office operations.
• Strong understanding of hotel management systems (PMS) and reservation software.
• Excellent customer service, communication, and interpersonal skills.
• Ability to lead, motivate, and develop a team.
• Proficiency in handling guest issues and service recovery.
• Knowledge of hotel operational standards and procedures.
• Ability to multitask and manage priorities effectively.
• Professional appearance and demeanor.
• Flexibility to work various shifts, including weekends and holidays, as required.

We are seeking an experienced and mature full-time Hotel Front of House Professional with 1-2 years experience.

HOTEL FRONT OF HOUSE RECEPTIONIST

A stylish Boutique Hotel in the trendy Kemp Town area of Brighton offers the opportunity to join its Dynamic Team.

As a Front-of-House Professional, you will be the first point of contact between The Square Townhouse and our Guests. Excellent guest relations skills, combined with strong IT abilities, are vital to this role, along with the flexibility to multitask in the various areas required.

You should exhibit a passion for customer service, be naturally friendly, proactive, and efficient, and aim to exceed guest expectations at every opportunity.

Essential requirements:

• You should have experience in Hotel Reception & Breakfast Service.
li>Reservation Systems (comprehensive training will be provided)
• Strong command of the English language, both written and spoken, along with a good telephone manner.
• Dynamic, dependable, and enthusiastic about hospitality
• Ability to excel in teamwork and independently

Main responsibilities:

• Ensuring standards in all guests’ private and public areas.
< i>Handle all inquiries professionally and courteously, whether in person, by phone, or via email.
• Ensure the hotel booking system is maintained to maximise promotions, pricing, and bedroom sales.
• To manage The Lounge Bar & Breakfast Service

The deadline for this role: IMMEDIATE

All Candidates must be eligible to live & work full-time in the UK.

Job Types: Full-time, Permanent

Salary: £25,000.00 - £27,000pa + Shared Tips

Benefits:

< i>Employee discount
• Pension Scheme

Schedule:

• 10-hour shift
• Weekend availability

My client, a hotel based in the Evesham/Broadway area of Worcestershire is looking to recruit a housekeeper on a permanent basis on a 25 hour a week contract

This role is to provide Housekeeping support as part of a team to the main property

The key duties and responsibilities include

- Service rooms as directed by the Housekeeping Manager this is to include hovering, making beds, dusting, washing bedrooms, general tidying and polishing and emptying bins.
- advise Facilities Manager of any repair or Health & Safety issues that may arise
- Monitor stocks of housekeeping materials and advise FM of items that need replacing
- any other duties as required

You must be able to demonstrate the following:

- work well as part of a team
- Be self-motivated
- demonstrate the ability to use your own initiative
- have excellent hygiene practice

The pay-rate is 12.45 per hour and the contract is for 25 hours per week guaranteed with occasion to cover some extra hours during holidays and busy weeks

Keywords
Housekeeper, Hotel, Cleaning

**Additional Information**

**Job Number**


**Job Category** Rooms & Guest Services Operations


**Location** Old Town Chambers Autograph Collection, 329 High Street, Edinburgh, United Kingdom, United Kingdom, EH1 1PNVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Management




**Additional Information:** This hotel is owned and operated by an independent franchisee, RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotelu2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.



The Hotel



Old Town Chambers, part of Marriottu2019s Autograph Collection, is not just a place to stay u2013 itu2019s a place to experience. Nestled in the heart of Edinburghu2019s historic Old Town, our property blends centuries of heritage with contemporary luxury. With distinctive design, thoughtful service, and a strong sense of place, every stay is designed to be exactly like nothing else.



Hotel Manager



As Hotel Manager at Old Town Chambers, Edinburgh u2013 Autograph Collection, you will lead daily operations across all key departments, ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence, you will drive performance through strategic leadership, with a strong focus on F&B innovation and personalised service. As part of the Executive Committee, youu2019ll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburghu2019s leading destinations.



Why this role matters?



As Hotel Manager, you play a key role in shaping the guest experience, leading teams, and driving operational excellence. Your leadership directly impacts guest satisfaction, team engagement, and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.



What youu2019ll be doing?



Reporting to the General Manager, you will be leading daily hotel operations, teams, and guest experience.



Core Responsibilities



Operational & Financial Leadership



Lead hotel operations with a focus on guest satisfaction, service excellence, and profitability



Monitor financial performance, identify opportunities, and implement strategies to drive results



Foster a dynamic, guest-focused environment across all departments



Food & Beverage & Guest Experience



Champion F&B innovation and consistency, aligning with the hotelu2019s identity and local culture



Partner with culinary and F&B teams to create standout dining concepts and events



Drive a culture of personalised service, anticipating and exceeding guest expectations



Team Leadership & Talent Development



Inspire and mentor department heads to deliver high performance and accountability



Promote a positive and equitable workplace, supporting growth through feedback and recognition



Recruit and develop leaders with creativity, agility, and operational expertise



Brand Alignment & Service Culture



Communicate clear operational goals and uphold the Autograph Collection brand vision



Embed the brandu2019s unique service philosophy in every aspect of the guest journey



Actively engage with guests and teams to enhance service delivery and cultural alignment



Why Youu2019ll Love This Role



It's an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. Youu2019ll have the opportunity to shape a standout guest experience, lead a passionate team, and bring creative ideas to life in one of Edinburghu2019s most distinctive luxury properties.



Plus, youu2019ll be backed by RBHu2019s supportive culture u2013 a company that puts its people first and offers incredible career growth opportunities.



The Recruitment Process:



At RBH, we see recruitment as a two-way journey u2013 an opportunity to connect with talented individuals and explore whether weu2019re the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If weu2019re a match, youu2019ll move on to a formal first-stage interview with our hiring managers in the coming weeks.



Proven experience in leading daily hotel operations at a senior management level



Strong financial acumen, with the ability to monitor performance, identify opportunities, and implement strategies to drive profitability



Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence



Experience in Food & Beverage leadership, including innovation, concept development, and aligning offers with brand identity and local culture



Track record of creating memorable guest experiences, with a focus on personalisation and anticipating needs



Strong leadership and mentoring skills, with the ability to inspire and hold department heads accountable



Experience in talent development, recruitment, and fostering a positive, equitable workplace



Creative and agile approach to operational problem-solving and strategy execution



Ability to communicate operational goals clearly and ensure brand alignment



Understanding of luxury hospitality standards and service culture, ideally with exposure to international brands



Strong interpersonal skills, with confidence to engage with both guests and team members directly



High level of professionalism, adaptability, and resilience in a dynamic environment



Perks Youu2019ll Love:



Discounted hotel stays for you and your loved onesu2014yes, even at our iconic Edinburgh properties.



An extra day off to celebrate your birthday in style.



30% off food and drink at RBH hotels.



Refer a Friend schemeu2014earn up to u00a3250 per referral.



Wagestreamu2014flexible access to your pay, when you need it.



Life Insurance, Employee Assistance Programme, and year-round social and wellness events.



Free meals on duty, saving you over u00a31000 per year.



_This company is an equal opportunity employer._



frnch1



The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.

**Additional Information**

**Job Number**


**Job Category** Rooms & Guest Services Operations


**Location** Old Town Chambers Autograph Collection, 329 High Street, Edinburgh, United Kingdom, United Kingdom, EH1 1PNVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Management




**Additional Information:** This hotel is owned and operated by an independent franchisee, RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotelu2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.



The Hotel



Old Town Chambers, part of Marriottu2019s Autograph Collection, is not just a place to stay u2013 itu2019s a place to experience. Nestled in the heart of Edinburghu2019s historic Old Town, our property blends centuries of heritage with contemporary luxury. With distinctive design, thoughtful service, and a strong sense of place, every stay is designed to be exactly like nothing else.



Hotel Manager



As Hotel Manager at Old Town Chambers, Edinburgh u2013 Autograph Collection, you will lead daily operations across all key departments, ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence, you will drive performance through strategic leadership, with a strong focus on F&B innovation and personalised service. As part of the Executive Committee, youu2019ll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburghu2019s leading destinations.



Why this role matters?



As Hotel Manager, you play a key role in shaping the guest experience, leading teams, and driving operational excellence. Your leadership directly impacts guest satisfaction, team engagement, and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.



What youu2019ll be doing?



Reporting to the General Manager, you will be leading daily hotel operations, teams, and guest experience.



Core Responsibilities



Operational & Financial Leadership



Lead hotel operations with a focus on guest satisfaction, service excellence, and profitability



Monitor financial performance, identify opportunities, and implement strategies to drive results



Foster a dynamic, guest-focused environment across all departments



Food & Beverage & Guest Experience



Champion F&B innovation and consistency, aligning with the hotelu2019s identity and local culture



Partner with culinary and F&B teams to create standout dining concepts and events



Drive a culture of personalised service, anticipating and exceeding guest expectations



Team Leadership & Talent Development



Inspire and mentor department heads to deliver high performance and accountability



Promote a positive and equitable workplace, supporting growth through feedback and recognition



Recruit and develop leaders with creativity, agility, and operational expertise



Brand Alignment & Service Culture



Communicate clear operational goals and uphold the Autograph Collection brand vision



Embed the brandu2019s unique service philosophy in every aspect of the guest journey



Actively engage with guests and teams to enhance service delivery and cultural alignment



Why Youu2019ll Love This Role



It's an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. Youu2019ll have the opportunity to shape a standout guest experience, lead a passionate team, and bring creative ideas to life in one of Edinburghu2019s most distinctive luxury properties.



Plus, youu2019ll be backed by RBHu2019s supportive culture u2013 a company that puts its people first and offers incredible career growth opportunities.



The Recruitment Process:



At RBH, we see recruitment as a two-way journey u2013 an opportunity to connect with talented individuals and explore whether weu2019re the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If weu2019re a match, youu2019ll move on to a formal first-stage interview with our hiring managers in the coming weeks.



Proven experience in leading daily hotel operations at a senior management level



Strong financial acumen, with the ability to monitor performance, identify opportunities, and implement strategies to drive profitability



Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence



Experience in Food & Beverage leadership, including innovation, concept development, and aligning offers with brand identity and local culture



Track record of creating memorable guest experiences, with a focus on personalisation and anticipating needs



Strong leadership and mentoring skills, with the ability to inspire and hold department heads accountable



Experience in talent development, recruitment, and fostering a positive, equitable workplace



Creative and agile approach to operational problem-solving and strategy execution



Ability to communicate operational goals clearly and ensure brand alignment



Understanding of luxury hospitality standards and service culture, ideally with exposure to international brands



Strong interpersonal skills, with confidence to engage with both guests and team members directly



High level of professionalism, adaptability, and resilience in a dynamic environment



Perks Youu2019ll Love:



Discounted hotel stays for you and your loved onesu2014yes, even at our iconic Edinburgh properties.



An extra day off to celebrate your birthday in style.



30% off food and drink at RBH hotels.



Refer a Friend schemeu2014earn up to u00a3250 per referral.



Wagestreamu2014flexible access to your pay, when you need it.



Life Insurance, Employee Assistance Programme, and year-round social and wellness events.



Free meals on duty, saving you over u00a31000 per year.



_This company is an equal opportunity employer._



frnch1



The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.

We are seeking an experienced and mature full-time Hotel Front of House Professional with 1-2 years experience.

HOTEL FRONT OF HOUSE RECEPTIONIST

A stylish Boutique Hotel in the trendy Kemp Town area of Brighton offers the opportunity to join its Dynamic Team.

As a Front-of-House Professional, you will be the first point of contact between The Square Townhouse and our Guests. Excellent guest relations skills, combined with strong IT abilities, are vital to this role, along with the flexibility to multitask in the various areas required.

You should exhibit a passion for customer service, be naturally friendly, proactive, and efficient, and aim to exceed guest expectations at every opportunity.

Essential requirements:

• You should have experience in Hotel Reception & Breakfast Service.
li>Reservation Systems (comprehensive training will be provided)
• Strong command of the English language, both written and spoken, along with a good telephone manner.
• Dynamic, dependable, and enthusiastic about hospitality
• Ability to excel in teamwork and independently

Main responsibilities:

• Ensuring standards in all guests’ private and public areas.
< i>Handle all inquiries professionally and courteously, whether in person, by phone, or via email.
• Ensure the hotel booking system is maintained to maximise promotions, pricing, and bedroom sales.
• To manage The Lounge Bar & Breakfast Service

The deadline for this role: IMMEDIATE

All Candidates must be eligible to live & work full-time in the UK.

Job Types: Full-time, Permanent

Salary: £25,000.00 - £27,000pa + Shared Tips

Benefits:

< i>Employee discount
• Pension Scheme

Schedule:

• 10-hour shift
• Weekend availability

My client, a hotel based in the Evesham/Broadway area of Worcestershire is looking to recruit a housekeeper on a permanent basis on a 25 hour a week contract

This role is to provide Housekeeping support as part of a team to the main property

The key duties and responsibilities include

- Service rooms as directed by the Housekeeping Manager this is to include hovering, making beds, dusting, washing bedrooms, general tidying and polishing and emptying bins.
- advise Facilities Manager of any repair or Health & Safety issues that may arise
- Monitor stocks of housekeeping materials and advise FM of items that need replacing
- any other duties as required

You must be able to demonstrate the following:

- work well as part of a team
- Be self-motivated
- demonstrate the ability to use your own initiative
- have excellent hygiene practice

The pay-rate is 12.45 per hour and the contract is for 25 hours per week guaranteed with occasion to cover some extra hours during holidays and busy weeks

Keywords
Housekeeper, Hotel, Cleaning

We are delighted to be assisting our superb client (on a sole agency basis) as they seek to recruit a Receptionist / Front of House team member to join their friendly and experienced team.

Previous experience within the hospitality sector would be highly desirable. Any experience within the travel / leisure industry or face to face customer services / support, including retail will also be considered favourably.

Receptionist / Front of House

Permanent role

Shift-work patterns - earliest start 0700, latest finish 2300. 8 hour shifts 5 days over 7. Uniform provided

25400 per year (12.21 per hour) basic salary plus share of gratuities - can vary 250/275 per month - additional per year (not guaranteed). Plus excellent company benefits and employee discounts

Haywards Heath area - due to workplace location it is essential to have your own transport. Free parking provided on site.

My client is seeking an enthusiastic person to join their motivated team ensuring friendly and hospitable service is delivered effectively and efficiently, with the highest levels of customer service within reception.

Although ideally you will have experience within the hospitality / leisure industry, we understand that this may be your first job within this sector and if you can demonstrate the skill sets below and a commitment to attendance and willingness to learn, my client will commit to your training and development to get you up to speed to be a competent member of their team.

Key skills and experience required:

A commitment to customer service and an ability to anticipate the clients needs in order to increase business and exceed expectations.

Strong organisational and procedural skills are required to ensure information is processed correctly

An aptitude for motivating others around you with a positive 'can do' attitude

An ability to demonstrate high levels of attention to detail and accuracy

Good command of English, written and spoken

Shift patterns for the role: - 8 hours per day

07:00 - 15:00

07:30 - 15:30

09:00 - 17:00

10:00 - 18:00

15:00 - 23:00

40 hours per week - 5 days over 7 Monday - Sunday.

This is a superb opportunity to join a highly established guest and leisure venue with an excellent reputation.

Due to workplace location you will need to a driver and have your own transport

This is an excellent opportunity to join a very successful and reputable business on a full time permanent basis

Please apply for immediate consideration and for more information. Short-listing will take place soon!

Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job