1,608 Hotel Staff jobs in the United Kingdom

Our client is seeking a proactive and experienced Hotel Operations Manager to oversee the day-to-day running of a charming boutique hotel in Leicester, Leicestershire, UK . This role is crucial for ensuring the highest standards of guest service, operational efficiency, and financial performance across all hotel departments, including front desk, housekeeping, food & beverage, and maintenance. You will be responsible for staff management and training, budget control, implementing operational policies and procedures, and driving guest satisfaction to maintain and enhance the hotel's reputation. The ideal candidate will possess a strong background in hotel management, exceptional leadership qualities, and a keen eye for detail.

Key Responsibilities:

• Manage and coordinate the operations of all hotel departments to ensure smooth and efficient service delivery.
• Develop and implement strategies to enhance guest satisfaction and loyalty, addressing any issues or complaints promptly.
• Oversee staffing levels, recruitment, training, and performance management for all operational staff.
• Manage departmental budgets, control expenses, and implement cost-saving measures without compromising service quality.
• Ensure compliance with all health, safety, and hygiene regulations within the hotel premises.
• Work closely with the General Manager and other department heads to set operational goals and achieve business objectives.
• Monitor and analyse operational performance metrics, identifying areas for improvement and implementing corrective actions.
• Develop and maintain relationships with suppliers and vendors to ensure the best possible service and pricing.
• Drive initiatives to improve operational efficiency and guest experience.
• Stay updated on industry trends and best practices in hospitality management.

Qualifications:

• Minimum of 5 years of experience in a senior management role within the hotel industry, preferably in a boutique or upscale environment.
• Proven track record of successfully managing multiple hotel departments.
• Strong understanding of hotel operations, including front office, housekeeping, F&B, and maintenance.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability in staff training, motivation, and performance management.
• Proficiency in hotel management software and systems.
• Solid financial acumen, including experience with budgeting, P&L analysis, and cost control.
• Ability to work effectively under pressure and make sound decisions in a fast-paced environment.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• A passion for delivering exceptional customer service.

This hybrid role offers a blend of on-site presence to manage operations directly and remote flexibility for strategic planning and administrative tasks, providing a balanced approach to leadership. If you are a dedicated hospitality professional ready to lead and inspire, we invite you to apply.

The Company
Able Bridge Recruitment are exclusively working with a hospitality business in the Dunkeld & Birnam region in the recruitment of a hotel accountant.

Benefits include
Gym Membership
Employee discount
Pension
Seasonal employee events
Free parking
Subsidised restaurant/staff meal allowance

This vacancy has been the result of an internal review of the group structure with the finance function being manged offshore by the holding company. We are now however to have an accounting presence onsite.

Your day to day reporting line will be to the general manager however you will also have a high degree of contact and guidance from the finance director.

The position is stand alone in the sense that you will be the only accounting professional in UK, however there is a high degree of support with some systems already in place.

The Responsibilities
The purpose of this role is to act as the finance subject mater expert within the hotel(s). You will work with the leadership team to ensure that the accounting function is running efficiently and effectively. You will be maintaining the accounts for 3 trading entities and will be responsible for the delivery of all aspects of accounts from purchase/sales ledger process to cash flow analysis and various forecasting reports.

On a day-to-day basis you can expect to be responsible for the following;
Record and maintain all day to day financial transactions of the business on their ERP system.
Manage day to day banking needs of the organization and update debtors ledger
Manage accounts payable to include recording, reconciliation & management of the creditors ledger
Prepare and Analyse monthly management accounts.
Pro-active contribution to the overall management of accounts and cost management.
Preparation of forecasts and annual budgets

The Requirements
We are ideally looking for a qualified accountant however our client has indicated that they would be open to considering qualified by experience accountants. We are seeking an individual who has experience in either working as an accountant within a hotel or an accounting firm where some of your clients would have been in the hospitality sector. We are also looking for an individual who can manage their own work load and who has the ability to seek solutions to problems. Communication skills and the ability to prioritise are essential success factors for our client. Our client`s accounting software is currently not cloud based so applicants will be required to be onsite 5 days per week. They are however looking to move onto a cloud based software in the future.

Our client does not hold a license to offer study support so will only consider applicants who are able to work unrestricted within the UK and who are based in the immediate vicinity.

If you are interested in hearing more detail about this role or would like to have a confidential chat about a potential career move, please do not hesitate in contacting me.

Job title: Hotel Housekeeper

Salary: 12.21 GBP per hour

Location: Dawes, North Yorkshire

Accommodation provided: No

Type of contract: Permanent

Workplace description: This charming, stone-built accommodation in Dawes, offers comfortable rooms and a warm atmosphere. It's nestled in a scenic area, potentially offering stunning views and easy access to local attractions.

Main duties and responsibilities: Maintaining and cleaning all public areas in the hotel, bar and restaurants. Cleaning all rooms to a high standard ensuring any issues are forwarded to the relevant department. Helping to achieve the highest levels of guest satisfaction in all areas with the rest of the team. You may also need to work in other areas of the business at busy times i.e breakfast service. You will be required to 5 days out of 7 including weekends, hours may vary at busy times. Applicants should be flexible with working hours and must be available at weekends.

Essential criteria: The ideal candidate will be a people person, who is keen on providing a high quality and friendly customer experience and a stickler for high levels of cleanliness. Prior housekeeping & cleaning experience in a hotel is most advantageous.

Important Notes:

1. Applications should be made by email.

2. Applications should be in Word format only and in ENGLISH!

3. DDH Recruitment Ltd does not charge work seekers for its services.

4. All workers will be subject to UK taxation.

Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.

Job title: Receptionist

Salary: 23,809 GBP

Location: Sidmouth, Devon

Accommodation provided: No

Type of contract: Permanent

Workplace description: This hotel is one of the leading luxury hotels in Devon and the West Country. Standing in five acres of beautifully landscaped grounds it overlooks Sidmouth bay, and it's just a short stroll from the centre of this elegant resort town. The hotel offers you first-class cuisine. Each day our chefs select the freshest ingredients sourced wherever possible from trusted Devon suppliers to create delicious table d'hôte and a la carte menus that will surprise and delight you.

The luxurious en-suite bedrooms are beautifully furnished, and most have private balconies facing south with exceptional sea views of the beautiful Sidmouth seafront.

Main duties and responsibilities: You must be an outgoing and friendly person and possess good communication skills. Previous experience of Front of House Systems would be an advantage but full training will be given to the right candidate.

You will be required to assist in the day-to-day running of the reception area, answering calls, handling guest enquiries, checking guests in and out, taking reservations.

You will work closely with other hotel departments, especially housekeeping, to ensure rooms are ready for guests to check in.

This is a busy front desk so you must be organized and able to work as a team or on your own initiative, providing a high level of customer service at all times.

Essential criteria: You will ideally have previous reception experience within a good quality hotel

Important Notes:

1. Applications should be made by email or phone.

2. Applications should be in Word format only and in ENGLISH!

3. DDH Recruitment Ltd does not charge work seekers for its services.

4. All workers will be subject to UK taxation.

Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients please contact us as soon as possible.

**Additional Information**

**Job Number**


**Job Category** Rooms & Guest Services Operations


**Location** Old Town Chambers Autograph Collection, 329 High Street, Edinburgh, United Kingdom, United Kingdom, EH1 1PNVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Management




**Additional Information:** This hotel is owned and operated by an independent franchisee, RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotelu2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.



The Hotel



Old Town Chambers, part of Marriottu2019s Autograph Collection, is not just a place to stay u2013 itu2019s a place to experience. Nestled in the heart of Edinburghu2019s historic Old Town, our property blends centuries of heritage with contemporary luxury. With distinctive design, thoughtful service, and a strong sense of place, every stay is designed to be exactly like nothing else.



Hotel Manager



As Hotel Manager at Old Town Chambers, Edinburgh u2013 Autograph Collection, you will lead daily operations across all key departments, ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence, you will drive performance through strategic leadership, with a strong focus on F&B innovation and personalised service. As part of the Executive Committee, youu2019ll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburghu2019s leading destinations.



Why this role matters?



As Hotel Manager, you play a key role in shaping the guest experience, leading teams, and driving operational excellence. Your leadership directly impacts guest satisfaction, team engagement, and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.



What youu2019ll be doing?



Reporting to the General Manager, you will be leading daily hotel operations, teams, and guest experience.



Core Responsibilities



Operational & Financial Leadership



Lead hotel operations with a focus on guest satisfaction, service excellence, and profitability



Monitor financial performance, identify opportunities, and implement strategies to drive results



Foster a dynamic, guest-focused environment across all departments



Food & Beverage & Guest Experience



Champion F&B innovation and consistency, aligning with the hotelu2019s identity and local culture



Partner with culinary and F&B teams to create standout dining concepts and events



Drive a culture of personalised service, anticipating and exceeding guest expectations



Team Leadership & Talent Development



Inspire and mentor department heads to deliver high performance and accountability



Promote a positive and equitable workplace, supporting growth through feedback and recognition



Recruit and develop leaders with creativity, agility, and operational expertise



Brand Alignment & Service Culture



Communicate clear operational goals and uphold the Autograph Collection brand vision



Embed the brandu2019s unique service philosophy in every aspect of the guest journey



Actively engage with guests and teams to enhance service delivery and cultural alignment



Why Youu2019ll Love This Role



It's an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. Youu2019ll have the opportunity to shape a standout guest experience, lead a passionate team, and bring creative ideas to life in one of Edinburghu2019s most distinctive luxury properties.



Plus, youu2019ll be backed by RBHu2019s supportive culture u2013 a company that puts its people first and offers incredible career growth opportunities.



The Recruitment Process:



At RBH, we see recruitment as a two-way journey u2013 an opportunity to connect with talented individuals and explore whether weu2019re the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If weu2019re a match, youu2019ll move on to a formal first-stage interview with our hiring managers in the coming weeks.



Proven experience in leading daily hotel operations at a senior management level



Strong financial acumen, with the ability to monitor performance, identify opportunities, and implement strategies to drive profitability



Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence



Experience in Food & Beverage leadership, including innovation, concept development, and aligning offers with brand identity and local culture



Track record of creating memorable guest experiences, with a focus on personalisation and anticipating needs



Strong leadership and mentoring skills, with the ability to inspire and hold department heads accountable



Experience in talent development, recruitment, and fostering a positive, equitable workplace



Creative and agile approach to operational problem-solving and strategy execution



Ability to communicate operational goals clearly and ensure brand alignment



Understanding of luxury hospitality standards and service culture, ideally with exposure to international brands



Strong interpersonal skills, with confidence to engage with both guests and team members directly



High level of professionalism, adaptability, and resilience in a dynamic environment



Perks Youu2019ll Love:



Discounted hotel stays for you and your loved onesu2014yes, even at our iconic Edinburgh properties.



An extra day off to celebrate your birthday in style.



30% off food and drink at RBH hotels.



Refer a Friend schemeu2014earn up to u00a3250 per referral.



Wagestreamu2014flexible access to your pay, when you need it.



Life Insurance, Employee Assistance Programme, and year-round social and wellness events.



Free meals on duty, saving you over u00a31000 per year.



_This company is an equal opportunity employer._



frnch1



The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.

**Additional Information**

**Job Number**


**Job Category** Rooms & Guest Services Operations


**Location** Old Town Chambers Autograph Collection, 329 High Street, Edinburgh, United Kingdom, United Kingdom, EH1 1PNVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Management




**Additional Information:** This hotel is owned and operated by an independent franchisee, RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotelu2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.



The Hotel



Old Town Chambers, part of Marriottu2019s Autograph Collection, is not just a place to stay u2013 itu2019s a place to experience. Nestled in the heart of Edinburghu2019s historic Old Town, our property blends centuries of heritage with contemporary luxury. With distinctive design, thoughtful service, and a strong sense of place, every stay is designed to be exactly like nothing else.



Hotel Manager



As Hotel Manager at Old Town Chambers, Edinburgh u2013 Autograph Collection, you will lead daily operations across all key departments, ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence, you will drive performance through strategic leadership, with a strong focus on F&B innovation and personalised service. As part of the Executive Committee, youu2019ll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburghu2019s leading destinations.



Why this role matters?



As Hotel Manager, you play a key role in shaping the guest experience, leading teams, and driving operational excellence. Your leadership directly impacts guest satisfaction, team engagement, and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.



What youu2019ll be doing?



Reporting to the General Manager, you will be leading daily hotel operations, teams, and guest experience.



Core Responsibilities



Operational & Financial Leadership



Lead hotel operations with a focus on guest satisfaction, service excellence, and profitability



Monitor financial performance, identify opportunities, and implement strategies to drive results



Foster a dynamic, guest-focused environment across all departments



Food & Beverage & Guest Experience



Champion F&B innovation and consistency, aligning with the hotelu2019s identity and local culture



Partner with culinary and F&B teams to create standout dining concepts and events



Drive a culture of personalised service, anticipating and exceeding guest expectations



Team Leadership & Talent Development



Inspire and mentor department heads to deliver high performance and accountability



Promote a positive and equitable workplace, supporting growth through feedback and recognition



Recruit and develop leaders with creativity, agility, and operational expertise



Brand Alignment & Service Culture



Communicate clear operational goals and uphold the Autograph Collection brand vision



Embed the brandu2019s unique service philosophy in every aspect of the guest journey



Actively engage with guests and teams to enhance service delivery and cultural alignment



Why Youu2019ll Love This Role



It's an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. Youu2019ll have the opportunity to shape a standout guest experience, lead a passionate team, and bring creative ideas to life in one of Edinburghu2019s most distinctive luxury properties.



Plus, youu2019ll be backed by RBHu2019s supportive culture u2013 a company that puts its people first and offers incredible career growth opportunities.



The Recruitment Process:



At RBH, we see recruitment as a two-way journey u2013 an opportunity to connect with talented individuals and explore whether weu2019re the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If weu2019re a match, youu2019ll move on to a formal first-stage interview with our hiring managers in the coming weeks.



Proven experience in leading daily hotel operations at a senior management level



Strong financial acumen, with the ability to monitor performance, identify opportunities, and implement strategies to drive profitability



Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence



Experience in Food & Beverage leadership, including innovation, concept development, and aligning offers with brand identity and local culture



Track record of creating memorable guest experiences, with a focus on personalisation and anticipating needs



Strong leadership and mentoring skills, with the ability to inspire and hold department heads accountable



Experience in talent development, recruitment, and fostering a positive, equitable workplace



Creative and agile approach to operational problem-solving and strategy execution



Ability to communicate operational goals clearly and ensure brand alignment



Understanding of luxury hospitality standards and service culture, ideally with exposure to international brands



Strong interpersonal skills, with confidence to engage with both guests and team members directly



High level of professionalism, adaptability, and resilience in a dynamic environment



Perks Youu2019ll Love:



Discounted hotel stays for you and your loved onesu2014yes, even at our iconic Edinburgh properties.



An extra day off to celebrate your birthday in style.



30% off food and drink at RBH hotels.



Refer a Friend schemeu2014earn up to u00a3250 per referral.



Wagestreamu2014flexible access to your pay, when you need it.



Life Insurance, Employee Assistance Programme, and year-round social and wellness events.



Free meals on duty, saving you over u00a31000 per year.



_This company is an equal opportunity employer._



frnch1



The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.

The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations.

Qualifications:

· Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment.

· Exceptional communication, problem solving decision making and interpersonal skills.

· Ability to lead with a “global” perspective in a culturally diverse and dynamic environment.

· Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods.

· Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques

· Knowledge of policies and practices involved in the human resources function.

· Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.

· Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent.

· Intermediate computer software skills required.

The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations. Qualifications: · Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment. · Exceptional communication, problem solving decision making and interpersonal skills. · Ability to lead with a “global” perspective in a culturally diverse and dynamic environment. · Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods. · Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques · Knowledge of policies and practices involved in the human resources function. · Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes. · Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent. · Intermediate computer software skills required.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Old Town Chambers Autograph Collection, 329 High Street, Edinburgh, United Kingdom, United Kingdom, EH1 1PNVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The Hotel
Old Town Chambers, part of Marriott's Autograph Collection, is not just a place to stay - it's a place to experience. Nestled in the heart of Edinburgh's historic Old Town, our property blends centuries of heritage with contemporary luxury. With distinctive design, thoughtful service, and a strong sense of place, every stay is designed to be exactly like nothing else.
Hotel Manager
As Hotel Manager at Old Town Chambers, Edinburgh - Autograph Collection, you will lead daily operations across all key departments, ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence, you will drive performance through strategic leadership, with a strong focus on F&B innovation and personalised service. As part of the Executive Committee, you'll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburgh's leading destinations.
Why this role matters?
As Hotel Manager, you play a key role in shaping the guest experience, leading teams, and driving operational excellence. Your leadership directly impacts guest satisfaction, team engagement, and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.
What you'll be doing?
Reporting to the General Manager, you will be leading daily hotel operations, teams, and guest experience.
Core Responsibilities
Operational & Financial Leadership
Lead hotel operations with a focus on guest satisfaction, service excellence, and profitability
Monitor financial performance, identify opportunities, and implement strategies to drive results
Foster a dynamic, guest-focused environment across all departments
Food & Beverage & Guest Experience
Champion F&B innovation and consistency, aligning with the hotel's identity and local culture
Partner with culinary and F&B teams to create standout dining concepts and events
Drive a culture of personalised service, anticipating and exceeding guest expectations
Team Leadership & Talent Development
Inspire and mentor department heads to deliver high performance and accountability
Promote a positive and equitable workplace, supporting growth through feedback and recognition
Recruit and develop leaders with creativity, agility, and operational expertise
Brand Alignment & Service Culture
Communicate clear operational goals and uphold the Autograph Collection brand vision
Embed the brand's unique service philosophy in every aspect of the guest journey
Actively engage with guests and teams to enhance service delivery and cultural alignment
Why You'll Love This Role
It's an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. You'll have the opportunity to shape a standout guest experience, lead a passionate team, and bring creative ideas to life in one of Edinburgh's most distinctive luxury properties.
Plus, you'll be backed by RBH's supportive culture - a company that puts its people first and offers incredible career growth opportunities.
The Recruitment Process:
At RBH, we see recruitment as a two-way journey - an opportunity to connect with talented individuals and explore whether we're the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If we're a match, you'll move on to a formal first-stage interview with our hiring managers in the coming weeks.
Proven experience in leading daily hotel operations at a senior management level
Strong financial acumen, with the ability to monitor performance, identify opportunities, and implement strategies to drive profitability
Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence
Experience in Food & Beverage leadership, including innovation, concept development, and aligning offers with brand identity and local culture
Track record of creating memorable guest experiences, with a focus on personalisation and anticipating needs
Strong leadership and mentoring skills, with the ability to inspire and hold department heads accountable
Experience in talent development, recruitment, and fostering a positive, equitable workplace
Creative and agile approach to operational problem-solving and strategy execution
Ability to communicate operational goals clearly and ensure brand alignment
Understanding of luxury hospitality standards and service culture, ideally with exposure to international brands
Strong interpersonal skills, with confidence to engage with both guests and team members directly
High level of professionalism, adaptability, and resilience in a dynamic environment
Perks You'll Love:
Discounted hotel stays for you and your loved ones-yes, even at our iconic Edinburgh properties.
An extra day off to celebrate your birthday in style.
30% off food and drink at RBH hotels.
Refer a Friend scheme-earn up to £250 per referral.
Wagestream-flexible access to your pay, when you need it.
Life Insurance, Employee Assistance Programme, and year-round social and wellness events.
Free meals on duty, saving you over £1000 per year.
_This company is an equal opportunity employer._
frnch1
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.