What Jobs are available for Hotel Staff in Aberdeenshire?
Showing 45 Hotel Staff jobs in Aberdeenshire
Hotel Operations Manager
AB10 1QP Aberdeen, Scotland
£40000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a highly-regarded hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the smooth and profitable running of their property in Aberdeen, Scotland, UK . This senior role is responsible for managing all day-to-day operations, ensuring the highest standards of guest service, operational efficiency, and staff performance. You will lead various departments, including front office, food and beverage, housekeeping, and maintenance, to deliver an exceptional guest experience.
Key responsibilities include developing and implementing operational strategies to enhance profitability and guest satisfaction. You will manage departmental budgets, control costs, and optimise revenue streams. Leading, motivating, and developing a diverse team of hospitality professionals is crucial, ensuring effective staff training, scheduling, and performance management. You will ensure compliance with all health, safety, and licensing regulations, maintaining impeccable standards of cleanliness and security.
The ideal candidate will have a proven track record in hotel management or operations within the hospitality industry. Strong leadership, communication, and problem-solving skills are essential. You should possess a deep understanding of hotel operations, including revenue management, customer service excellence, and staff management. A keen eye for detail and a commitment to upholding the brand's reputation for quality are paramount. You will be responsible for guest feedback management and implementing service improvements based on reviews and operational performance.
Qualifications:
Key responsibilities include developing and implementing operational strategies to enhance profitability and guest satisfaction. You will manage departmental budgets, control costs, and optimise revenue streams. Leading, motivating, and developing a diverse team of hospitality professionals is crucial, ensuring effective staff training, scheduling, and performance management. You will ensure compliance with all health, safety, and licensing regulations, maintaining impeccable standards of cleanliness and security.
The ideal candidate will have a proven track record in hotel management or operations within the hospitality industry. Strong leadership, communication, and problem-solving skills are essential. You should possess a deep understanding of hotel operations, including revenue management, customer service excellence, and staff management. A keen eye for detail and a commitment to upholding the brand's reputation for quality are paramount. You will be responsible for guest feedback management and implementing service improvements based on reviews and operational performance.
Qualifications:
- A degree or diploma in Hospitality Management or a related field.
- Minimum of 5 years of experience in hotel operations management.
- Proven ability to manage multiple departments and lead diverse teams.
- Strong financial acumen with experience in budgeting and cost control.
- Excellent understanding of guest service principles and operational best practices.
- Proficiency in hotel management software and systems.
- Exceptional communication and interpersonal skills.
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0
Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£40000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client, a distinguished boutique hotel known for its exceptional service and unique guest experiences, is seeking a highly motivated and experienced Hotel Operations Manager to join their team. This hybrid role will involve overseeing the day-to-day operations of the hotel, ensuring the highest standards of service delivery, guest satisfaction, and operational efficiency. You will lead and inspire various departments, including front desk, housekeeping, and food & beverage, fostering a collaborative and guest-focused environment. The ideal candidate will possess a strong background in hotel management, a keen eye for detail, and proven leadership capabilities. Responsibilities include managing staff schedules, inventory control, budget adherence, and implementing operational improvements to enhance profitability and guest experience. You will be instrumental in maintaining the hotel's reputation for excellence, handling guest inquiries and complaints with professionalism, and ensuring compliance with all health and safety regulations. The ability to work effectively both independently and as part of a team, coupled with excellent communication and problem-solving skills, is crucial. Some remote work is possible for strategic planning and administrative tasks, but a significant portion of the role requires on-site presence to manage operations and staff directly. This is a demanding yet rewarding position for a passionate hospitality professional looking to make a significant impact. You will work closely with senior management to drive the hotel's success and uphold its prestigious brand image. Your understanding of current hospitality trends and guest expectations will be vital in maintaining a competitive edge. The successful candidate will be committed to exceeding guest expectations at every opportunity.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee and manage all hotel operational departments, including Front Office, Housekeeping, and Food & Beverage.
- Ensure the delivery of exceptional guest service standards and foster a culture of hospitality excellence.
- Manage departmental budgets, controlling costs and maximizing revenue opportunities.
- Develop and implement efficient operational procedures and best practices.
- Lead, train, and motivate a diverse team of hotel staff to achieve performance targets.
- Conduct regular inspections of hotel facilities to ensure cleanliness, maintenance, and safety standards are met.
- Manage inventory, procurement, and supplier relationships for operational supplies.
- Address and resolve guest complaints and issues promptly and professionally.
- Collaborate with the General Manager and other department heads on strategic planning and business development.
- Ensure compliance with all health, safety, and licensing regulations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or operations, with demonstrable leadership experience.
- Strong understanding of hotel operations, including front desk, housekeeping, and F&B management.
- Proven ability to manage budgets, control costs, and drive revenue.
- Excellent interpersonal, communication, and problem-solving skills.
- Demonstrated experience in leading and developing teams.
- Ability to work flexible hours, including evenings and weekends, as required by hotel operations.
- Proficiency in property management systems (PMS) and relevant software.
- A passion for hospitality and a commitment to delivering outstanding guest experiences.
- Experience in a hybrid working model, balancing remote strategic tasks with on-site operational management.
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1
Hotel Operations Manager
AB11 6 Aberdeen, Scotland
£38000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day running of their esteemed establishment in Aberdeen, Scotland, UK . This critical role ensures the seamless delivery of exceptional guest services and efficient management of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. You will be responsible for maintaining high standards of service, managing staff performance, optimizing operational efficiency, and controlling costs to achieve revenue targets. The ideal candidate will possess a strong background in hospitality management, with proven leadership skills and a comprehensive understanding of hotel operations. Excellent interpersonal and communication skills are essential for motivating your team and interacting effectively with guests and suppliers. You should be adept at problem-solving, able to handle challenging situations with professionalism and composure. Responsibilities include developing and implementing operational policies and procedures, managing budgets, ensuring compliance with health and safety regulations, and contributing to the strategic planning of the hotel. A passion for guest satisfaction and a commitment to creating memorable experiences are paramount. This is an excellent opportunity for a dedicated professional to take on a leadership role within a reputable organization in the vibrant hospitality and tourism sector. You will play a key part in driving the success and reputation of the hotel. We are looking for a hands-on leader who is committed to excellence and continuous improvement.
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2
Boutique Hotel Manager
AB10 1AA Aberdeen, Scotland
£45000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a charming independent boutique hotel, is seeking an experienced and passionate Hotel Manager to lead their operations in the heart of Aberdeen, Scotland, UK . This is a hybrid role, requiring a blend of on-site presence and remote administrative work. You will be responsible for overseeing all aspects of hotel management, from guest services and staff supervision to financial performance and marketing initiatives. The ideal candidate will have a proven track record in hospitality management, with a keen eye for detail and a commitment to delivering exceptional guest experiences. You will manage day-to-day operations, ensuring smooth and efficient service delivery across all departments, including front desk, housekeeping, food and beverage, and maintenance. This includes setting service standards, implementing operational procedures, and ensuring compliance with health and safety regulations. You will lead, motivate, and develop a dedicated team, fostering a positive and productive work environment. Recruitment, training, and performance management of staff will be key responsibilities. Financial oversight is crucial, involving budget management, cost control, revenue maximization, and accurate financial reporting. You will also be involved in developing and implementing marketing strategies to attract new guests and build customer loyalty. Building strong relationships with suppliers and local businesses will be essential. The role requires excellent problem-solving skills, the ability to handle guest complaints with tact and professionalism, and a proactive approach to identifying and resolving operational challenges. You will work closely with the owners to align operations with the hotel's vision and strategic goals. This is an exciting opportunity for a motivated individual to make a significant impact on a well-regarded establishment.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel operations, ensuring high standards of service and guest satisfaction.
- Manage and lead the hotel staff, including recruitment, training, and performance evaluation.
- Develop and manage departmental budgets, control costs, and maximize revenue.
- Implement and maintain operational policies and procedures, ensuring compliance with regulations.
- Handle guest inquiries and resolve any issues or complaints promptly and professionally.
- Develop and execute marketing and sales strategies to drive occupancy and revenue.
- Maintain relationships with suppliers, vendors, and local community partners.
- Conduct regular inspections of hotel facilities to ensure cleanliness, safety, and functionality.
- Prepare regular financial reports and performance analyses for senior management.
- Proven experience in hotel management or a senior hospitality leadership role.
- Strong understanding of hotel operations, including front office, housekeeping, F&B, and sales.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in hotel management software (PMS) and standard office applications.
- Strong financial acumen, including budgeting, P&L management, and revenue forecasting.
- Exceptional customer service and problem-solving abilities.
- Valid UK driving license and willingness to travel as needed for hybrid duties.
- A passion for the hospitality industry and a commitment to excellence.
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3
Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£40000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their prestigious hotel located in Aberdeen, Scotland, UK . This is a critical role responsible for ensuring exceptional guest experiences, efficient service delivery, and profitable operations across all hotel departments. The ideal candidate will possess strong leadership skills, a deep understanding of hotel management best practices, and a passion for delivering outstanding customer service.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel operations, including front office, housekeeping, food and beverage, banqueting, and maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and maximize revenue.
- Manage and mentor department heads and hotel staff, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and hygiene standards and regulations.
- Manage budgets, control costs, and optimize operational expenses.
- Develop and maintain relationships with guests, suppliers, and local businesses.
- Monitor key performance indicators (KPIs) and implement action plans to achieve targets.
- Handle guest complaints and resolve issues promptly and effectively.
- Participate in the recruitment, training, and development of hotel staff.
- Conduct regular inspections of hotel facilities to ensure quality standards are maintained.
- Collaborate with the General Manager on strategic planning and business development initiatives.
- Stay informed about industry trends and best practices in hotel management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in a supervisory or managerial role.
- Proven track record of successfully managing hotel departments and driving operational excellence.
- Strong understanding of hotel management systems (PMS) and point-of-sale (POS) systems.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrable ability to manage budgets and control costs effectively.
- A passion for delivering exceptional guest service.
- Problem-solving skills and the ability to make sound decisions under pressure.
- Proficiency in Microsoft Office Suite.
- Knowledge of relevant health and safety legislation.
- Experience with event and banqueting management is advantageous.
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4
Hotel Operations Manager
AB10 1AJ Aberdeen, Scotland
£35000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client operates a highly-regarded boutique hotel in the vibrant city of **Aberdeen**, known for its exceptional guest experience and commitment to quality. We are seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of our hotel. This is a crucial on-site role, requiring a hands-on approach to ensure seamless operations across all departments.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel operations, including front desk, housekeeping, food & beverage, and maintenance, to ensure the highest standards of service.
- Manage and motivate the hotel staff, fostering a positive and productive work environment.
- Ensure guest satisfaction by proactively addressing concerns and exceeding expectations.
- Develop and implement operational policies and procedures to enhance efficiency and guest experience.
- Manage departmental budgets, controlling costs and maximizing revenue.
- Oversee inventory management and procurement for all operational supplies.
- Ensure compliance with health, safety, and hygiene regulations.
- Liaise with suppliers and service providers to maintain service quality.
- Conduct regular staff training and development sessions.
- Monitor key performance indicators (KPIs) and implement strategies for improvement.
- Handle guest complaints and resolve issues promptly and professionally.
- Coordinate with the General Manager on strategic planning and business development initiatives.
- Ensure the smooth operation of all hotel events and functions.
- Maintain the aesthetic appeal and functionality of the hotel premises.
- Proven experience as an Operations Manager, Assistant Hotel Manager, or in a similar senior hospitality role.
- Strong understanding of all hotel operational departments.
- Excellent leadership, management, and interpersonal skills.
- Proficiency in hotel management software and systems.
- Demonstrated ability to manage budgets and control costs effectively.
- Excellent problem-solving and decision-making abilities.
- Strong communication and customer service skills.
- Ability to work under pressure and in a fast-paced environment.
- Knowledge of health and safety regulations in the hospitality industry.
- Flexibility to work varied shifts, including weekends and holidays, as required.
- Passion for delivering outstanding guest experiences.
- A degree or diploma in Hospitality Management is advantageous.
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5
Boutique Hotel Manager
AB10 1AE Aberdeen, Scotland
£40000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
We are looking for an experienced and passionate Boutique Hotel Manager to lead our esteemed establishment in the heart of Aberdeen, Scotland, UK . This hybrid role offers a unique opportunity to blend strategic leadership with hands-on operational management, ensuring exceptional guest experiences and driving business growth. The successful candidate will oversee all aspects of hotel operations, from front desk and housekeeping to F&B and staff management, fostering a culture of excellence and exceeding guest expectations.
Responsibilities:
Qualifications:
This role requires a dynamic individual who can contribute to both strategic planning and day-to-day operational excellence. While the role is based on-site, flexibility for remote strategic planning and reporting will be incorporated.
Responsibilities:
- Oversee daily hotel operations, ensuring efficiency and high standards of service.
- Manage and motivate a diverse team, providing training and performance feedback.
- Develop and implement strategies to maximise revenue and control costs.
- Ensure compliance with health, safety, and licensing regulations.
- Manage guest relations, handling complaints and resolving issues promptly.
- Oversee inventory management and procurement for all departments.
- Develop and execute marketing and sales initiatives to attract and retain guests.
- Prepare and present financial reports to senior management.
- Maintain the hotel's brand reputation and enhance guest satisfaction scores.
- Collaborate with external vendors and suppliers to ensure seamless service delivery.
Qualifications:
- Proven experience in hotel management, preferably in a boutique setting.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of hotel operations, including P&L management.
- Proficiency in hotel management software (PMS).
- Ability to work effectively under pressure and make sound decisions.
- A passion for hospitality and delivering exceptional customer service.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Knowledge of the local Aberdeen market is advantageous.
This role requires a dynamic individual who can contribute to both strategic planning and day-to-day operational excellence. While the role is based on-site, flexibility for remote strategic planning and reporting will be incorporated.
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6
Hotel Operations Director
AB10 1AA Aberdeen, Scotland
£60000 Annually
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client, a renowned luxury hotel group, is seeking an accomplished and visionary Hotel Operations Director to lead operations at their prestigious property in Aberdeen, Scotland, UK . This is a critical leadership role responsible for overseeing all aspects of hotel operations, ensuring the highest standards of guest service, operational efficiency, and financial performance. You will be responsible for managing departments including Front Office, Food & Beverage, Housekeeping, and Banquets, fostering a culture of excellence and guest satisfaction. The ideal candidate will possess a deep understanding of the hospitality industry, with a proven track record in hotel management. Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and maximising revenue streams. You will also be involved in staff recruitment, training, and development, ensuring a motivated and high-performing team. Strong leadership, communication, and problem-solving skills are essential. Experience with hotel management software and systems is required. A degree in Hospitality Management or a related field is preferred. If you are a passionate hospitality leader dedicated to delivering exceptional guest experiences and driving operational success, this is an outstanding opportunity to advance your career with a globally recognised brand. Your strategic vision and operational acumen will be instrumental in maintaining and enhancing the hotel's reputation for excellence.
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7
Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£45000 Annually
WhatJobs
Posted 16 days ago
Job Viewed
Job Description
Our client, a prestigious hotel group, is seeking a dynamic and results-driven Hotel Operations Manager to lead the day-to-day operations of their flagship property in **Aberdeen, Scotland, UK**. This role is essential for ensuring exceptional guest experiences, operational efficiency, and financial performance. You will oversee various departments, including Front Office, Housekeeping, Food & Beverage, and Events, managing a large team and upholding the highest standards of service excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of hotel operations, ensuring seamless service delivery and guest satisfaction.
- Manage and direct the activities of department heads, providing leadership, guidance, and support.
- Develop and implement operational strategies to achieve financial targets, including revenue maximization and cost control.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor and evaluate guest feedback, implementing improvements to enhance the guest experience.
- Develop and manage departmental budgets, forecasting expenses and revenues accurately.
- Recruit, train, and develop high-performing hotel staff.
- Conduct regular performance reviews and provide ongoing coaching to staff.
- Oversee inventory management and procurement for operational supplies.
- Coordinate with sales and marketing teams to drive occupancy and revenue.
- Ensure all operational procedures are documented and consistently followed.
- Handle escalated guest complaints and resolve issues efficiently and professionally.
- Foster a positive and collaborative work environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 3 years in a senior operational role.
- Proven track record of successfully managing hotel operations and achieving financial goals.
- Strong understanding of all hotel departments and their interdependencies.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and relevant operational tools.
- Strong financial acumen and budgeting skills.
- Ability to remain calm under pressure and make effective decisions.
- Passionate about delivering exceptional customer service.
- Knowledge of the Aberdeen hospitality market is an advantage.
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8
Boutique Hotel Manager
AB10 1AB Aberdeen, Scotland
£35000 Annually
WhatJobs
Posted 20 days ago
Job Viewed
Job Description
Our client , a prestigious boutique hotel in the heart of Aberdeen, Scotland , is seeking an experienced and passionate Boutique Hotel Manager to oversee all aspects of daily operations. This is an exciting opportunity to lead a dedicated team and ensure an exceptional guest experience that aligns with our brand's commitment to luxury and personalized service. You will be responsible for managing front-of-house, housekeeping, food and beverage, and event operations, driving revenue growth, and maintaining high standards of quality and cleanliness. The ideal candidate will have a proven track record in hotel management, demonstrating strong leadership, financial acumen, and exceptional interpersonal skills. You will play a key role in staff recruitment, training, and motivation, fostering a positive and productive work environment. A key part of this role involves strategic planning, budget management, and implementing marketing initiatives to enhance the hotel's reputation and occupancy rates. This role will involve both on-site presence and remote administrative work, offering a flexible hybrid arrangement. You should be adept at problem-solving, capable of handling guest feedback effectively, and committed to continuous improvement. If you are a visionary leader with a deep understanding of the hospitality industry and a drive for excellence, we invite you to apply.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all hotel departments, including front desk, housekeeping, F&B, and maintenance.
- Develop and implement strategic plans to achieve financial goals and operational excellence.
- Manage budgets, control expenses, and maximize profitability.
- Ensure consistent delivery of high-quality guest services and satisfaction.
- Recruit, train, motivate, and manage hotel staff.
- Develop and execute marketing and sales strategies to drive bookings.
- Maintain high standards of property appearance, safety, and security.
- Handle guest complaints and resolve issues promptly and professionally.
- Build and maintain strong relationships with suppliers and local community stakeholders.
- Stay abreast of industry trends and best practices.
- Minimum of 3 years of experience in hotel management, preferably in a boutique setting.
- Strong understanding of hotel operations, budgeting, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to motivate and manage a diverse team.
- Proficiency in property management systems (PMS) and relevant software.
- A passion for guest service and a commitment to exceeding expectations.
- Degree in Hospitality Management or a related field is a plus.
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9