15 Hotel Staff jobs in Kessingland
Hotel Receptionist
IP15 Aldeburgh, Eastern
DDH Recruitment Ltd
Posted 1 day ago
Job Viewed
Job Description
Job title: Hotel Receptionist
Salary: 25,400 GBP
Location: Aldeburgh, Suffolk
Accommodation provided: No
Type of contract: Permanent
Workplace description: Situated on the sunny Suffolk Heritage Coast, this hotel offers modern rooms with picturesque views. Traditional and modern dishes are available, and guests can dine on the terrace or in the gardens during summer. A range of award-winning beers and wines are available. The surrounding area is famous for its music, poetry and literary festivals.
Main duties and responsibilities: You will be required to assist in the day-to-day running of the reception area, answering calls, handling guest enquiries, checking guests in and out, taking reservations.
You will work closely with other hotel departments, especially housekeeping, to ensure rooms are ready for guests to check in.
This is a busy front desk so you must be organized and able to work as a team or on your own initiative, providing a high level of customer service at all times.
Essential criteria: You will have at least previous reception experience within a good quality hotel
Ability to work a variety of shifts on a rota
Have a mature and pleasant manner
Be a team player
Important Notes:
1. Applications should be made by email.
2. Applications should be in Word format only and in ENGLISH!
3. DDH Recruitment Ltd does not charge work seekers for its services.
4. All workers will be subject to UK taxation.
Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.
This advertiser has chosen not to accept applicants from your region.
0
Boutique Hotel Manager
NR1 1AE Norwich, Eastern
£35000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
We are seeking a charismatic and experienced Boutique Hotel Manager to oversee the daily operations of a charming hotel located in the historic city of Norwich, Norfolk, UK . This hands-on role requires a leader passionate about delivering exceptional guest experiences and driving operational excellence. You will be responsible for managing all aspects of the hotel, including front desk operations, housekeeping, food and beverage services, staff management, and financial performance. The ideal candidate will have a proven track record in hospitality management, with a strong understanding of luxury service standards and the ability to motivate and inspire a team. You will be instrumental in maintaining the unique character and reputation of our establishment while ensuring profitability and guest satisfaction.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all hotel operations, ensuring high standards of service and presentation.
- Manage and lead a diverse team, including recruitment, training, scheduling, and performance management.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage the hotel's budget, controlling costs and maximizing revenue.
- Ensure compliance with all health, safety, and licensing regulations.
- Handle guest complaints and feedback with professionalism and efficiency.
- Develop and maintain relationships with suppliers and local businesses.
- Oversee marketing and sales efforts to attract and retain guests.
- Conduct regular inspections of the property to ensure cleanliness and maintenance standards are met.
- Analyze financial reports and implement corrective actions as needed.
Qualifications:
- Previous experience as a Hotel Manager, Assistant Hotel Manager, or Senior Duty Manager in a boutique or high-end establishment.
- Demonstrable experience in managing staff and leading a team.
- Strong understanding of hotel operations, including F&B, front office, and housekeeping.
- Excellent financial acumen and experience with budgeting and P&L management.
- Exceptional customer service and interpersonal skills.
- Proficiency in hotel management software (PMS).
- A passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
- Strong leadership, problem-solving, and decision-making abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A relevant qualification in Hospitality Management or Business Administration is advantageous.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Manager
NR3 1DX Norwich, Eastern
£40000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
A prominent hotel in the scenic city of Norwich, Norfolk, UK , is looking for an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of the establishment. This pivotal role is responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all departments, including front desk, housekeeping, food and beverage, and maintenance. You will be a key figure in maintaining the hotel's reputation and profitability.
Your responsibilities will encompass managing departmental budgets, controlling costs, and optimizing revenue streams. You will lead, train, and motivate a diverse team of hotel staff, fostering a culture of excellence and continuous improvement. Ensuring compliance with health, safety, and hygiene regulations is paramount. Developing and implementing service standards, handling guest feedback and resolving complaints effectively, and overseeing inventory management and procurement are also key duties. You will work closely with the General Manager to implement strategic initiatives and enhance the overall guest experience.
The ideal candidate will possess a proven track record in hotel management, preferably in a supervisory or management role. A strong understanding of hotel operations, including front office, F&B, and revenue management, is essential. Excellent leadership, communication, and interpersonal skills are required to effectively manage staff and interact with guests. Candidates should demonstrate strong organizational abilities, problem-solving skills, and the capacity to work effectively under pressure. A diploma or degree in Hospitality Management or a related field is highly desirable. This role offers a fantastic opportunity to lead a dedicated team and contribute to the success of a well-regarded hospitality venue, with a flexible hybrid working arrangement.
Your responsibilities will encompass managing departmental budgets, controlling costs, and optimizing revenue streams. You will lead, train, and motivate a diverse team of hotel staff, fostering a culture of excellence and continuous improvement. Ensuring compliance with health, safety, and hygiene regulations is paramount. Developing and implementing service standards, handling guest feedback and resolving complaints effectively, and overseeing inventory management and procurement are also key duties. You will work closely with the General Manager to implement strategic initiatives and enhance the overall guest experience.
The ideal candidate will possess a proven track record in hotel management, preferably in a supervisory or management role. A strong understanding of hotel operations, including front office, F&B, and revenue management, is essential. Excellent leadership, communication, and interpersonal skills are required to effectively manage staff and interact with guests. Candidates should demonstrate strong organizational abilities, problem-solving skills, and the capacity to work effectively under pressure. A diploma or degree in Hospitality Management or a related field is highly desirable. This role offers a fantastic opportunity to lead a dedicated team and contribute to the success of a well-regarded hospitality venue, with a flexible hybrid working arrangement.
This advertiser has chosen not to accept applicants from your region.
2
Hotel Operations Manager
NR1 1AB Norwich, Eastern
£35000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a motivated and experienced Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Norwich, Norfolk, UK . This pivotal role ensures the highest standards of guest service, operational efficiency, and financial performance across all hotel departments. You will lead and inspire a diverse team to deliver exceptional guest experiences and contribute to the overall success of the hotel. Key responsibilities include:
- Managing and coordinating the operations of various hotel departments, including Front Office, Housekeeping, Food & Beverage, and Banqueting.
- Ensuring that all guests receive prompt, professional, and friendly service at all times.
- Developing and implementing standard operating procedures (SOPs) to enhance service quality and operational efficiency.
- Recruiting, training, supervising, and motivating hotel staff to achieve high performance standards.
- Managing departmental budgets, controlling costs, and optimizing revenue opportunities.
- Conducting regular inspections of hotel facilities and services to ensure they meet established quality standards.
- Handling guest complaints and concerns promptly and effectively, turning potentially negative situations into positive experiences.
- Collaborating with the Sales and Marketing teams to support promotions and drive business.
- Ensuring compliance with all health, safety, and hygiene regulations.
- Preparing operational reports and forecasts for senior management.
This advertiser has chosen not to accept applicants from your region.
3
Boutique Hotel Manager
NR3 1DT Norwich, Eastern
£35000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
WhatJobs is looking for an experienced and dynamic Boutique Hotel Manager to oversee operations for a charming and highly-rated establishment in Norwich, Norfolk, UK . This role is perfect for a seasoned hospitality professional with a passion for delivering exceptional guest experiences and driving business success. You will be responsible for all aspects of hotel management, ensuring smooth day-to-day operations and upholding the hotel's unique character.
Key Responsibilities:
Key Responsibilities:
- Manage all hotel departments including front office, housekeeping, food and beverage, and maintenance.
- Develop and implement strategies to enhance guest satisfaction, service quality, and operational efficiency.
- Recruit, train, motivate, and manage hotel staff to ensure high standards of performance.
- Oversee budgeting, financial planning, and cost control measures to achieve revenue targets and profitability.
- Maintain and enhance the hotel's brand reputation and unique selling points.
- Ensure compliance with health, safety, and licensing regulations.
- Manage supplier relationships and inventory for all hotel operations.
- Develop and execute marketing and sales initiatives to attract and retain guests.
- Handle guest feedback, complaints, and concerns promptly and professionally.
- Conduct regular inspections of the hotel's premises to ensure cleanliness, maintenance, and overall appeal.
- Prepare monthly performance reports for senior management.
- Foster a positive and collaborative working environment for all employees.
- Proven experience as a Hotel Manager, Assistant Hotel Manager, or similar senior role in the hospitality industry.
- Strong understanding of hotel operations, including front desk, F&B, and housekeeping management.
- Excellent leadership, communication, and customer service skills.
- Demonstrated ability to manage budgets, control costs, and drive revenue growth.
- Proficiency in hotel management software and POS systems.
- Knowledge of local tourism trends and market dynamics.
- High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred.
- Problem-solving skills and the ability to work under pressure.
- A passion for creating memorable guest experiences.
- Flexibility to work evenings, weekends, and public holidays as required.
This advertiser has chosen not to accept applicants from your region.
4
Boutique Hotel General Manager
NR1 1LT Norwich, Eastern
£50000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, an exquisite boutique hotel nestled in the picturesque region near Norwich, Norfolk, UK , is seeking a charismatic and experienced General Manager to lead its operations and deliver an exceptional guest experience. This hands-on role demands a leader with a passion for hospitality, a strong commercial acumen, and a commitment to maintaining the highest standards of service. You will be responsible for the overall management of the hotel, including front office, housekeeping, food & beverage, and maintenance departments. Key duties involve managing budgets, controlling costs, driving revenue through effective sales and marketing strategies, and ensuring compliance with all health and safety regulations. You will also focus on staff training and development, fostering a positive and motivated work environment, and building strong relationships with guests and the local community. The ideal candidate will have a minimum of five years of experience in a senior management role within the hotel industry, preferably in boutique or luxury properties. Excellent leadership, interpersonal, and problem-solving skills are essential, along with a comprehensive understanding of hotel operations, revenue management, and hospitality software. A proven ability to enhance guest satisfaction and drive profitability is crucial for success in this role. This is a unique opportunity to manage a beautiful property and leave your mark on its continued success.
This advertiser has chosen not to accept applicants from your region.
5
Boutique Hotel General Manager
NR1 1AA Norwich, Eastern
£45000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
An exquisite independent boutique hotel situated in the heart of **Norwich, Norfolk, UK**, is looking for a visionary General Manager to oversee all aspects of its operation. This is a hands-on leadership role, responsible for ensuring exceptional guest experiences, driving revenue growth, and maintaining the hotel's unique charm and high standards. You will lead a dedicated team, manage budgets, and implement strategies to enhance the hotel's reputation and profitability.
Key Responsibilities:
The ideal candidate will have a minimum of 5 years of experience in hotel management, preferably within the boutique or luxury sector. A strong understanding of hotel operations, financial management, and marketing principles is crucial. Exceptional leadership, communication, and interpersonal skills are essential, along with a passion for delivering outstanding customer service. You should be results-driven, innovative, and possess a keen eye for detail. This is a fantastic opportunity to manage a distinctive property in a beautiful historic city.
Key Responsibilities:
- Oversee all daily operations, including front office, housekeeping, food and beverage, and maintenance, ensuring seamless service delivery.
- Develop and implement strategic business plans to maximize occupancy, revenue, and guest satisfaction.
- Manage the hotel's financial performance, including budgeting, forecasting, P&L management, and cost control.
- Lead, motivate, and develop a high-performing hotel team, fostering a positive work environment and culture of excellence.
- Ensure adherence to all health, safety, and hygiene standards, as well as licensing regulations.
- Build and maintain strong relationships with guests, addressing any concerns promptly and professionally.
- Develop and execute effective marketing and sales strategies to attract new guests and retain existing ones.
- Manage supplier relationships and negotiate contracts to ensure cost-effectiveness and quality.
- Oversee renovations and capital improvement projects, ensuring they align with the hotel's brand and standards.
- Represent the hotel within the local community and the wider hospitality industry.
The ideal candidate will have a minimum of 5 years of experience in hotel management, preferably within the boutique or luxury sector. A strong understanding of hotel operations, financial management, and marketing principles is crucial. Exceptional leadership, communication, and interpersonal skills are essential, along with a passion for delivering outstanding customer service. You should be results-driven, innovative, and possess a keen eye for detail. This is a fantastic opportunity to manage a distinctive property in a beautiful historic city.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Hotel staff Jobs in Kessingland !
6
Boutique Hotel Operations Manager
NR3 1JS Norwich, Eastern
£35000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
An exciting opportunity awaits at a charming boutique hotel in the heart of Norwich, Norfolk, UK for an experienced and passionate Operations Manager. Our client is seeking an individual with a keen eye for detail and a commitment to delivering exceptional guest experiences. You will oversee the day-to-day operations of the hotel, ensuring seamless service delivery across all departments, including front desk, housekeeping, food and beverage, and maintenance. Your responsibilities will include managing staff, developing training programs, and setting high standards for customer service. You will be involved in budgeting, financial management, and implementing strategies to maximize revenue and profitability. Ensuring compliance with health and safety regulations and maintaining the highest standards of quality and presentation throughout the property are critical. You will also be responsible for inventory management, procurement, and vendor relations. Building and nurturing a positive work environment that fosters teamwork and motivates staff to achieve their best is paramount. The ideal candidate will have a strong background in hotel management, with proven experience in a similar role, ideally within the boutique or luxury hotel sector. Excellent leadership, communication, and problem-solving skills are essential. A degree in Hospitality Management or a related field is preferred. This role requires a hands-on approach and the ability to thrive in a dynamic and demanding environment.
This advertiser has chosen not to accept applicants from your region.
7
Head Chef - Boutique Hotel
NR2 2AE Norwich, Eastern
£40000 annum + bon
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a charming boutique hotel located in the historic city of Norwich, Norfolk, UK , is looking for an innovative and passionate Head Chef to lead their culinary operations. This is a fantastic opportunity to make a significant impact on the hotel's dining experience and reputation, driving creativity and excellence in the kitchen.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all aspects of kitchen operations, ensuring the highest standards of food quality, presentation, and hygiene.
- Develop creative, seasonal menus for the hotel restaurant, room service, and special events, catering to diverse dietary needs and preferences.
- Manage and mentor a kitchen brigade, fostering a positive, productive, and collaborative work environment.
- Control food costs, manage inventory, and maintain stock levels, optimizing profitability without compromising on quality.
- Implement and enforce strict health, safety, and sanitation standards in the kitchen.
- Source high-quality ingredients from local and reputable suppliers, building strong relationships.
- Collaborate with the hotel management and front-of-house team to ensure seamless service and guest satisfaction.
- Manage the kitchen budget effectively, including staffing, food purchasing, and equipment maintenance.
- Conduct regular performance reviews for kitchen staff and provide ongoing training and development.
- Stay updated on industry trends, culinary techniques, and emerging food concepts.
- Ensure compliance with all relevant food safety regulations and legislation.
- Contribute to the overall success and ambiance of the hotel's dining outlets.
- Lead by example with a hands-on approach to cooking and kitchen management.
Qualifications:
- Proven experience as a Head Chef or Senior Sous Chef in a high-quality establishment.
- A culinary degree or equivalent professional qualification.
- Exceptional leadership, communication, and organizational skills.
- Strong knowledge of menu planning, costing, and food purchasing.
- Proficiency in various culinary techniques and cuisines.
- A passion for creating innovative and delicious dishes using fresh, seasonal ingredients.
- Demonstrated ability to manage and motivate a team effectively.
- Excellent understanding of food safety, HACCP, and hygiene standards.
- Creativity and a keen eye for detail in food presentation.
- Experience working within budget constraints and managing food costs.
- A genuine commitment to providing outstanding guest experiences.
- Must be legally authorized to work in the UK and based in or willing to relocate to Norwich .
This advertiser has chosen not to accept applicants from your region.
8
Head Chef - Boutique Hotel
NR1 1AA Norwich, Eastern
£45000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is searching for an accomplished and creative Head Chef to oversee the culinary operations of a highly-regarded boutique hotel in Norwich, Norfolk, UK . This is a demanding, hands-on role requiring exceptional leadership, culinary expertise, and a passion for delivering outstanding guest experiences. You will be responsible for the entire food and beverage offering, from menu conception and development to kitchen management, staff training, and maintaining the highest standards of hygiene and quality.
As Head Chef, you will lead a dedicated kitchen brigade, fostering a positive and productive working environment. You will have creative freedom to design innovative menus that reflect seasonal produce and cater to a discerning clientele, whilst also managing food costs, inventory, and supplier relationships effectively. The ability to work under pressure, maintain consistency, and uphold the hotel's reputation for fine dining is paramount. You will also play a key role in training and mentoring junior chefs, developing their skills and career progression.
Key responsibilities include:
Qualifications:
This is a fantastic opportunity for a talented chef to showcase their skills and drive culinary excellence at a premier hotel in Norwich, Norfolk, UK .
As Head Chef, you will lead a dedicated kitchen brigade, fostering a positive and productive working environment. You will have creative freedom to design innovative menus that reflect seasonal produce and cater to a discerning clientele, whilst also managing food costs, inventory, and supplier relationships effectively. The ability to work under pressure, maintain consistency, and uphold the hotel's reputation for fine dining is paramount. You will also play a key role in training and mentoring junior chefs, developing their skills and career progression.
Key responsibilities include:
- Designing, costing, and implementing seasonal menus for all hotel outlets (restaurant, bar, events).
- Managing all aspects of kitchen operations, including staffing, scheduling, and performance.
- Ensuring impeccable food quality, presentation, and consistency across all dishes.
- Controlling food costs, managing inventory, and negotiating with suppliers.
- Maintaining strict adherence to food safety, hygiene, and health & safety regulations.
- Training, motivating, and developing the kitchen team.
- Collaborating with the Front of House team to ensure seamless service delivery.
- Contributing to the overall strategic direction of the hotel's F&B offerings.
Qualifications:
- Proven experience as a Head Chef or Senior Sous Chef in a high-quality establishment.
- Formal culinary qualifications are essential.
- Exceptional culinary skills with a creative flair and passion for food.
- Strong leadership and team management abilities.
- Excellent understanding of food costing, inventory control, and supplier management.
- Knowledge of food safety legislation and HACCP principles.
- Ability to work effectively under pressure in a fast-paced environment.
- Strong communication and interpersonal skills.
This is a fantastic opportunity for a talented chef to showcase their skills and drive culinary excellence at a premier hotel in Norwich, Norfolk, UK .
This advertiser has chosen not to accept applicants from your region.
9