What Jobs are available for Hotel Staff in Liphook?
Showing 45 Hotel Staff jobs in Liphook
Hotel Operations Manager
PO4 8JE Portsmouth, South East
£35000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a well-regarded establishment within the hospitality sector, is seeking a dynamic and experienced Hotel Operations Manager to lead and enhance the guest experience at their property in Portsmouth, Hampshire, UK . This key role involves overseeing the day-to-day operations of the hotel, ensuring seamless service delivery across all departments including front desk, housekeeping, food and beverage, and maintenance. You will be responsible for managing staff, optimizing operational efficiency, maintaining high standards of quality and cleanliness, and driving revenue growth through effective sales and marketing initiatives. Key duties include developing and implementing operational policies and procedures, managing budgets and controlling costs, recruiting, training, and motivating a high-performing team, and ensuring compliance with all health, safety, and licensing regulations. The ideal candidate will have a strong background in hotel management, exceptional leadership skills, and a passion for delivering outstanding customer service. Proven experience in revenue management, cost control, and staff development is essential. You should possess excellent communication and interpersonal skills, with the ability to foster a positive work environment and build strong relationships with guests and team members. This is a Hybrid role, allowing for flexibility between on-site management and strategic planning activities. You will be expected to be present at the hotel to oversee operations, support your team, and interact with guests, while also having dedicated time for strategic development and administrative tasks. The successful candidate will play a crucial role in ensuring the hotel's continued success and reputation for excellence.
Responsibilities:
Responsibilities:
- Oversee all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Ensure the highest standards of guest service and satisfaction are consistently met.
- Manage departmental budgets, control costs, and optimize revenue generation.
- Recruit, train, motivate, and manage the performance of hotel staff.
- Develop and implement operational policies, procedures, and service standards.
- Conduct regular inspections to ensure quality, cleanliness, and safety compliance.
- Address and resolve guest complaints and operational issues promptly and effectively.
- Collaborate with sales and marketing teams to drive occupancy and revenue.
- Manage inventory, procurement, and vendor relationships.
- Ensure compliance with all health, safety, and licensing regulations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4 years of experience in hotel management or a senior operations role.
- Proven track record in managing multiple hotel departments and driving operational excellence.
- Strong understanding of hotel operations, revenue management, and budgeting.
- Excellent leadership, communication, and problem-solving skills.
- Experience with Property Management Systems (PMS) and other hotel software.
- Ability to work flexible hours, including evenings and weekends, and adapt to a Hybrid work model.
- Passion for delivering exceptional guest experiences.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Executive Hotel Manager
PO1 3HQ Portsmouth, South East
£55000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Executive Hotel Manager to oversee operations at their flagship establishment in the heart of Portsmouth, Hampshire, UK . This is a pivotal role responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance. You will lead a diverse team, manage budgets, and drive strategic initiatives to enhance profitability and guest satisfaction.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all daily hotel operations, including front desk, housekeeping, food & beverage, and maintenance.
- Develop and implement strategic plans to achieve revenue and profitability goals.
- Manage departmental budgets, controlling costs and maximizing revenue streams.
- Ensure exceptional guest experiences by maintaining high standards of service and addressing guest feedback effectively.
- Lead, train, and motivate a team of department heads and staff, fostering a positive and productive work environment.
- Implement and monitor operational policies and procedures to ensure compliance and efficiency.
- Conduct regular inspections of the property to ensure it is well-maintained and adheres to safety and sanitation standards.
- Forge strong relationships with local businesses, suppliers, and the community to enhance the hotel's reputation and generate business.
- Develop and execute marketing and sales strategies in collaboration with the sales and marketing team.
- Stay abreast of industry trends and best practices to drive innovation and continuous improvement.
Qualifications:
- Proven track record of at least 5-7 years in hotel management, with significant experience in a similar senior role.
- Demonstrated success in financial management, P&L responsibility, and budget control.
- Strong leadership and people management skills, with the ability to inspire and develop teams.
- Excellent understanding of hotel operations across all departments.
- Exceptional communication, interpersonal, and problem-solving skills.
- Proficiency in hotel management software and systems.
- A degree in Hospitality Management, Business Administration, or a related field is preferred.
- Passion for delivering outstanding customer service and creating memorable guest experiences.
- Flexibility to work varied hours, including evenings, weekends, and holidays, as required by the business.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Hotel Revenue Manager
PO1 1AB Portsmouth, South East
£40000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a leading luxury hotel located in the vibrant coastal city of Portsmouth, Hampshire, UK , is seeking a strategic and data-driven Hotel Revenue Manager. This pivotal role will be responsible for maximizing revenue and profit through insightful yield management and pricing strategies across all hotel departments. You will analyse market trends, competitor activities, and historical data to forecast demand and optimise room rates, inventory, and channel distribution. Collaboration with the Sales, Marketing, and Operations teams is key to developing and implementing effective revenue-generating initiatives. The ideal candidate will possess a strong understanding of the hospitality industry, advanced analytical skills, and proficiency with revenue management systems. You will be tasked with creating and presenting detailed reports and business plans to senior management, outlining strategies for achieving financial targets. This hybrid role offers a blend of on-site engagement and remote flexibility, allowing for a dynamic approach to your work. We are looking for a proactive individual with excellent communication and interpersonal skills, who can drive performance and contribute to the hotel's continued success. A passion for the hospitality sector and a keen eye for detail are essential for this challenging yet rewarding position.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement dynamic pricing and revenue management strategies.
- Analyse market demand, competitor pricing, and historical data to forecast occupancy and revenue.
- Optimise room inventory and distribution channels to maximise revenue.
- Collaborate with Sales, Marketing, and Operations teams to align strategies.
- Prepare regular reports on revenue performance, market insights, and forecasts.
- Identify opportunities for revenue growth and implement strategies accordingly.
- Manage relationships with online travel agencies (OTAs) and other distribution partners.
- Conduct regular audits of pricing and inventory systems.
- Stay updated on industry trends and best practices in revenue management.
- Present revenue forecasts and strategic recommendations to senior management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business, or a related field.
- Minimum 4 years of experience in hotel revenue management.
- Proven track record of increasing revenue and profitability in a hotel setting.
- Proficiency with hotel revenue management systems (e.g., Opera, IDeaS, SynXis).
- Strong analytical, quantitative, and problem-solving skills.
- Excellent understanding of hotel operations and the competitive landscape.
- Strong communication and presentation skills.
- Ability to work effectively both independently and as part of a team.
- Strategic thinker with a proactive approach.
- Knowledge of sales and marketing principles within the hospitality sector.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Hotel Operations Manager
PO1 2AX Portsmouth, South East
£45000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a highly regarded establishment within the hospitality and tourism industry, is looking for an experienced and dynamic Hotel Operations Manager to oversee the daily running of their premier property. This is a full-time, on-site role based in the vibrant city of Portsmouth, Hampshire, UK . You will be responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance. The ideal candidate will have a proven track record in hotel management, demonstrating strong leadership, excellent communication, and exceptional problem-solving skills. Your responsibilities will include managing all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and optimal guest satisfaction. You will lead and motivate your team, fostering a culture of excellence and continuous improvement. This includes recruitment, training, performance management, and ensuring staff adhere to all company policies and procedures. You will oversee budgeting, financial reporting, and cost control measures to maximise profitability while maintaining quality. Ensuring compliance with health and safety regulations, as well as licensing and industry standards, is paramount. You will also be responsible for developing and implementing strategies to enhance guest experiences, increase occupancy rates, and build customer loyalty. Proactive guest relationship management and effective resolution of any guest complaints are key. This role requires a hands-on approach, with the ability to be present on the floor, interact with guests, and support your team during peak periods. You will work closely with senior management to contribute to the strategic direction of the hotel and implement new initiatives. A passion for the hospitality industry, a keen business acumen, and a dedication to providing outstanding service are essential for success in this role at our Portsmouth, Hampshire, UK location.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Hotel Operations Manager
PO1 1AB Portsmouth, South East
£40000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client, a renowned hotel group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their prestigious property in **Portsmouth, Hampshire, UK**. This key leadership role demands a strategic thinker with a passion for delivering exceptional guest experiences and driving operational efficiency. You will be responsible for managing all hotel departments, including Front Office, Food & Beverage, Housekeeping, and Maintenance, ensuring high standards of service and profitability. The ideal candidate will have a proven track record in hotel management, strong leadership capabilities, and excellent financial acumen. You will lead and motivate a diverse team, foster a positive work environment, and ensure compliance with all health, safety, and licensing regulations. Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and maximizing revenue. This is a hands-on role that requires a strong presence on the hotel floor and a commitment to exceeding guest expectations. Your expertise will be crucial in maintaining the hotel's reputation for excellence and driving its continued success in the competitive **Portsmouth, Hampshire, UK** market.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all hotel operational departments, including Front Office, Food & Beverage, Housekeeping, Banqueting, and Maintenance.
- Ensure the delivery of consistently high standards of guest service across all hotel areas.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage departmental budgets, control costs, and monitor financial performance, aiming to maximize profitability.
- Lead, motivate, and develop a diverse team of department heads and staff.
- Recruit, train, and conduct performance appraisals for operational staff.
- Ensure compliance with all health, safety, hygiene, and licensing regulations.
- Develop and implement strategies to maximize revenue and occupancy rates.
- Build and maintain strong relationships with guests, suppliers, and local stakeholders.
- Address guest feedback and resolve complaints promptly and effectively.
- Conduct regular inspections of hotel facilities and operations to ensure standards are met.
- Proven experience in a senior management role within the hospitality industry, preferably as an Operations Manager or similar.
- Strong understanding of hotel operations, including Front Office, F&B, and Housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated financial acumen and experience managing budgets and P&Ls.
- Ability to motivate and manage a diverse team effectively.
- Knowledge of health and safety regulations within the hospitality sector.
- Customer-focused approach with a commitment to delivering exceptional service.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- A relevant qualification in Hospitality Management or Business Administration is preferred.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as required by hotel operations.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Manager
PO1 1DA Portsmouth, South East
£35000 Annually
WhatJobs
Posted 16 days ago
Job Viewed
Job Description
Our client, a prestigious group within the Hospitality & Tourism sector, is seeking an experienced and dynamic Hotel Operations Manager. This is a fully remote role, overseeing operational strategies and standards for multiple properties, providing a unique opportunity to influence hospitality excellence from a distance. You will be responsible for developing and implementing operational policies and procedures that enhance guest satisfaction, operational efficiency, and profitability. This includes managing departmental performance, setting service standards, and ensuring compliance with health and safety regulations. The role involves close collaboration with General Managers and on-site teams through virtual channels, analysing operational data, and identifying areas for improvement. You will lead virtual training initiatives and provide guidance on best practices in guest services, F&B operations, and housekeeping. A proven track record in hotel management, with extensive experience in operations, is essential. Strong leadership, communication, and problem-solving skills are paramount, as is the ability to motivate and guide teams remotely. A Bachelor's degree in Hospitality Management or a related field is preferred. You must be highly organised, results-oriented, and possess excellent analytical skills. The ability to work autonomously and manage multiple responsibilities effectively in a remote setting is critical. This position offers a challenging and rewarding career path within a leading organisation, with the flexibility to work from anywhere. Our client is committed to fostering a positive and productive remote work culture. This is an excellent opportunity to drive operational success across a portfolio of establishments and shape the future of guest experiences.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Manager
PO1 2LA Portsmouth, South East
£45000 Annually
WhatJobs
Posted 17 days ago
Job Viewed
Job Description
Our client, a vibrant hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the smooth running of their establishment in Portsmouth, Hampshire, UK . This is a critical role responsible for ensuring exceptional guest experiences and driving operational efficiency across all hotel departments. The ideal candidate will have a proven track record in hotel management, with a comprehensive understanding of front-of-house, back-of-house, food and beverage, and event operations. You will lead and motivate a diverse team, foster a culture of service excellence, and manage budgets to achieve financial targets. Key responsibilities include: Overseeing daily hotel operations, including check-in/check-out, housekeeping, F&B service, and maintenance; Implementing and enforcing hotel policies and procedures; Managing staff recruitment, training, and performance; Ensuring compliance with health, safety, and licensing regulations; Handling guest complaints and resolving issues promptly and professionally; Developing and executing strategies to enhance guest satisfaction and revenue; Managing departmental budgets, controlling costs, and optimising profitability. You will work closely with department heads to ensure seamless coordination and communication. Strong leadership, decision-making, and problem-solving skills are essential. A passion for hospitality, excellent communication abilities, and a proactive approach to operational challenges are paramount. This role requires flexibility, with the ability to work varying shifts, including evenings and weekends, as operational needs dictate. Our client offers a competitive salary, attractive benefits package, and opportunities for career advancement within a growing hospitality brand. If you are a results-oriented leader with a deep understanding of hotel operations and a commitment to delivering outstanding service, we invite you to apply for this key position in Portsmouth, Hampshire, UK .
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Hotel staff Jobs in Liphook !
6
Hotel Operations Manager
PO1 1BG Portsmouth, South East
£45000 Annually
WhatJobs
Posted 18 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and experienced Hotel Operations Manager to oversee the day-to-day operations of a premier hospitality establishment in Portsmouth, Hampshire, UK . This role is pivotal in ensuring exceptional guest experiences, optimizing operational efficiency, and leading a diverse team across various departments including front desk, housekeeping, F&B, and maintenance. The successful candidate will be responsible for managing staff performance, controlling budgets, implementing service standards, and ensuring compliance with health and safety regulations. You will foster a culture of service excellence, drive revenue growth, and maintain the reputation of the hotel. The ideal candidate will possess strong leadership skills, a deep understanding of hotel operations, and a passion for delivering outstanding guest satisfaction. This is a hands-on role requiring a proactive approach and a commitment to exceeding expectations.
Responsibilities:
Responsibilities:
- Oversee all hotel operations, ensuring seamless service delivery across all departments.
- Manage and motivate departmental teams, fostering a positive and productive work environment.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Monitor and control departmental budgets, ensuring cost-effectiveness and profitability.
- Ensure compliance with all health, safety, and hygiene regulations.
- Develop and maintain high service standards, leading by example and ensuring staff training.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Collaborate with the General Manager and other department heads to achieve hotel objectives.
- Implement revenue management strategies to maximize occupancy and average daily rate.
- Conduct regular inspections of hotel facilities to ensure quality and upkeep.
- Proven experience in a senior management role within the hospitality industry, preferably as an Operations Manager or Assistant General Manager.
- Demonstrable understanding of hotel operations, including F&B, housekeeping, and front office.
- Strong leadership, team management, and interpersonal skills.
- Excellent financial acumen and budget management experience.
- In-depth knowledge of health and safety regulations within the hospitality sector.
- Exceptional customer service skills and a passion for delivering memorable guest experiences.
- Proficiency in property management systems (PMS) and relevant software.
- Strong problem-solving and decision-making abilities.
- Ability to work under pressure and manage multiple priorities effectively.
- Relevant degree or diploma in Hospitality Management or a related field is preferred.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
Executive Hotel Manager
PO1 1AA Portsmouth, South East
£55000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking an experienced and dynamic Executive Hotel Manager to oversee operations at a flagship property in Portsmouth, Hampshire, UK . This is a critical leadership role responsible for driving exceptional guest experiences, managing departmental performance, and ensuring the financial success of the hotel.
The ideal candidate will possess a strong track record in hotel management, demonstrating expertise in operational efficiency, staff development, and strategic planning. You will be responsible for leading and motivating a diverse team, fostering a culture of service excellence, and maintaining the highest standards of quality across all aspects of the hotel.
Key responsibilities include:
Qualifications and Experience:
The ideal candidate will possess a strong track record in hotel management, demonstrating expertise in operational efficiency, staff development, and strategic planning. You will be responsible for leading and motivating a diverse team, fostering a culture of service excellence, and maintaining the highest standards of quality across all aspects of the hotel.
Key responsibilities include:
- Developing and implementing strategic business plans to achieve and exceed revenue and profitability goals.
- Overseeing daily operations, including front office, food & beverage, housekeeping, and maintenance.
- Ensuring exceptional guest satisfaction through proactive problem-solving and service recovery.
- Recruiting, training, and developing a high-performing team, fostering a positive and engaging work environment.
- Managing budgets, controlling costs, and maximizing profitability.
- Maintaining compliance with all health, safety, and hygiene regulations.
- Building strong relationships with key stakeholders, including owners, guests, and local community partners.
- Driving innovation and continuous improvement in all hotel operations.
- Representing the hotel professionally in all interactions.
Qualifications and Experience:
- Minimum of 5 years of progressive experience in senior hotel management roles.
- Proven leadership abilities with a strong understanding of hospitality operations.
- Excellent financial acumen and budget management skills.
- Exceptional communication, interpersonal, and customer service skills.
- Proficiency in hotel management software and systems.
- A degree in Hospitality Management, Business Administration, or a related field is preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Hotel Operations Manager
PO1 3AX Portsmouth, South East
£40000 Annually
WhatJobs
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for a dynamic and experienced Hotel Operations Manager to oversee the smooth running of their acclaimed establishment in Portsmouth, Hampshire, UK . This hybrid role requires a hands-on approach, balancing strategic planning with day-to-day operational oversight. You will be responsible for managing all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, ensuring the highest standards of service and guest satisfaction. This involves developing and implementing operational policies and procedures that enhance efficiency and guest experience.
Key responsibilities include managing budgets, controlling costs, and optimising revenue streams across all departments. You will lead, motivate, and develop a diverse team of staff, fostering a positive work environment and promoting a culture of excellence. Staff recruitment, training, and performance management will be integral to your role. You will also ensure compliance with health, safety, and licensing regulations, maintaining impeccable standards across the property. Guest feedback analysis and implementation of service improvements will be a continuous focus.
The ideal candidate will possess significant experience in hotel management, ideally with a background in a similar-sized or branded hotel. Strong leadership, communication, and interpersonal skills are essential. A comprehensive understanding of hotel operations, financial management, and human resources is required. You should be adept at problem-solving and able to make sound decisions under pressure. This position may require some remote administrative work, but the majority of the role involves being present on-site to manage operations and engage with both staff and guests. A flexible approach to working hours, including evenings and weekends, will be necessary. Join our team and contribute to creating memorable experiences for our guests, driving operational success and maintaining the hotel's reputation for quality and service.
Key responsibilities include managing budgets, controlling costs, and optimising revenue streams across all departments. You will lead, motivate, and develop a diverse team of staff, fostering a positive work environment and promoting a culture of excellence. Staff recruitment, training, and performance management will be integral to your role. You will also ensure compliance with health, safety, and licensing regulations, maintaining impeccable standards across the property. Guest feedback analysis and implementation of service improvements will be a continuous focus.
The ideal candidate will possess significant experience in hotel management, ideally with a background in a similar-sized or branded hotel. Strong leadership, communication, and interpersonal skills are essential. A comprehensive understanding of hotel operations, financial management, and human resources is required. You should be adept at problem-solving and able to make sound decisions under pressure. This position may require some remote administrative work, but the majority of the role involves being present on-site to manage operations and engage with both staff and guests. A flexible approach to working hours, including evenings and weekends, will be necessary. Join our team and contribute to creating memorable experiences for our guests, driving operational success and maintaining the hotel's reputation for quality and service.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
9