16 Hotel Staff jobs in London Beach

Operations Manager,  required for a hotel in South East Kent.

As Operations Manager,  you will be responsible for the smooth day to day running of this hotel along with your team.

For the opportunity of Operations Manager , our client is looking for a good all-rounder, however the focus is to include a strong background from within food and beverage service departments along with bedroom sales and administration. Financial awareness, budgeting and development of sales are essential along with excellent communication and organisational skills.

This role will suit a candidate who seeks career progression or perhaps you are currently holding a role as a hotel Operations Manager / Deputy Hotel Manager seeking a new opportunity, from within a hotel / boutique hotel.

As Operations Manager , you will need to be hands on, on the floor during the busy service times, driving standards forward and ensuring systems and procedures are in place and followed to ensure customer satisfaction and company objectives fulfilled, adhering to and ensuring statutory regulations are met.

You will be involved with the day to day supervision of your team to also include, recruitment, development, discipline, training and coaching, focussing on strong leadership skills, to ensure standards and service levels are maintained and further developed. Duty management will also form part of your duties leading from the front which, will include working on the traditional busy shifts at this hotel, which are a Friday, Saturday and Sunday and the remainder of the time you will have time to focus on your admin / office whilst on duty.

Salary for Operations Manager , is given as Competitive, working 5 days over 7. Please advise your salary expectations. Live out only. Transport will be required due to the nature of the shifts.

Please send an up-to-date copy of your Curriculum Vitae.

N.E. Recruitment is acting as an Employment Agency in relation to this vacancy.

We look forward to receiving all applications, however due to the high number of applications, we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However, for more information or opportunities please contact us or forward your cv for consideration.

Candidates must be eligible to live and work in the UK.

• Oversee the daily operations of hotel departments including Front Office, Housekeeping, and Food & Beverage.
• Manage and motivate hotel staff, providing training, guidance, and performance feedback.
• Ensure the highest standards of guest service and satisfaction are maintained.
• Develop and implement operational policies and procedures.
• Manage departmental budgets, control costs, and optimize profitability.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle guest complaints and resolve issues promptly and effectively.
• Collaborate with the sales and marketing teams to drive business.
• Maintain strong relationships with suppliers and vendors.
• Monitor operational performance and implement corrective actions as needed.

• Proven experience in hotel management or a senior operational role within the hospitality industry.
• Strong understanding of hotel operations, including front desk, housekeeping, and F&B.
• Excellent leadership, team management, and interpersonal skills.
• Demonstrated ability to manage budgets and control costs effectively.
• Proficiency in property management systems (PMS) and other hotel software.
• Exceptional customer service and problem-solving skills.
• Ability to work under pressure and make sound decisions.
• Knowledge of health and safety regulations in the hospitality sector.
• A degree in Hospitality Management or a related field is advantageous.
• Flexibility to work varying shifts, including weekends and holidays.

• Direct and manage all hotel departments, including front office, housekeeping, food and beverage, and maintenance, to ensure guest satisfaction.
• Develop and implement strategic plans to achieve revenue and profitability goals.
• Oversee budgeting, financial forecasting, and cost control measures.
• Ensure compliance with all health, safety, and legal regulations.
• Recruit, train, and manage hotel staff, fostering a positive and productive work environment.
• Monitor industry trends and competitor activities to identify opportunities for growth and improvement.
• Maintain and enhance the hotel's reputation and brand image.
• Manage guest relations and resolve any escalated complaints promptly and professionally.
• Develop and implement effective marketing and sales strategies.
• Conduct regular performance reviews and provide constructive feedback to staff.
• Uphold the highest standards of service quality and guest satisfaction.
• Oversee renovation and refurbishment projects as required.
• Ensure efficient inventory management and procurement processes.
• Develop and maintain strong relationships with suppliers and local businesses.
• Champion sustainability initiatives within hotel operations.

• Proven experience as a Hotel Manager, General Manager, or in a similar senior leadership role within the hospitality industry.
• A degree in Hospitality Management, Business Administration, or a related field is preferred.
• Strong understanding of hotel operations, including P&L management, budgeting, and forecasting.
• Exceptional leadership, communication, and interpersonal skills.
• Demonstrated ability to motivate and lead a diverse team.
• Proficiency in property management systems (PMS) and other relevant software.
• A customer-centric approach with a passion for delivering outstanding service.
• Knowledge of marketing and sales principles within the hospitality sector.
• Excellent organizational and time-management abilities.
• Flexibility to work evenings, weekends, and holidays as operational needs dictate.
• A deep understanding of the Brighton hospitality market is advantageous.
• Proven ability to handle challenging situations with poise and professionalism.

• Oversee daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Manage and motivate a diverse team of hotel staff, providing training and performance management.
• Control budgets, manage inventory, and optimize revenue through effective pricing and marketing strategies.
• Ensure compliance with all health, safety, and licensing regulations.
• Build and maintain strong relationships with guests, addressing inquiries and resolving issues promptly and professionally.
• Collaborate with marketing and sales teams to drive bookings and increase hotel visibility.
• Conduct regular property inspections to ensure immaculate presentation and operational efficiency.
• Manage relationships with suppliers and vendors to ensure quality and cost-effectiveness.
• Analyse performance data and reports to identify areas for improvement and implement necessary changes.

• Overseeing all hotel operations to ensure seamless guest experiences.
• Managing departmental budgets and controlling operational costs effectively.
• Leading, training, and mentoring hotel staff to achieve high performance standards.
• Ensuring compliance with all health, safety, and legal regulations.
• Implementing and monitoring quality control measures across all guest touchpoints.
• Developing and executing strategies to improve guest satisfaction and loyalty.
• Handling guest complaints and resolving issues in a timely and efficient manner.
• Collaborating with marketing and sales teams to drive occupancy and revenue.

• Previous experience in a senior management role within the hospitality industry.
• Demonstrated success in managing hotel operations and achieving financial targets.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in hotel management software and systems.
• A passion for delivering outstanding customer service.
• Strong organizational and problem-solving abilities.
• Flexibility to work varied hours, including evenings and weekends.