74 Hotel Staff jobs in Worcestershire
Executive Hotel Chef
B1 1AA Birmingham, West Midlands
£55000 Annually
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Posted today
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Job Description
Our client is seeking an exceptionally talented and creative Executive Hotel Chef to lead their culinary operations. This exciting role is fully remote, offering a unique opportunity for a visionary chef to conceptualise, develop, and oversee all aspects of food and beverage offerings without direct on-site presence in the traditional sense. While the role is remote, it requires extensive virtual collaboration, strategic planning, and remote management of kitchen teams and operations. You will be responsible for setting the culinary vision, maintaining the highest standards of food quality and presentation, and driving innovation within the hotel's dining outlets and events.
Key responsibilities include menu development, cost control, inventory management, and ensuring adherence to all health, safety, and hygiene regulations through robust remote oversight and training protocols. You will lead and mentor the hotel's kitchen brigade, fostering a culture of excellence, creativity, and teamwork. This involves remote interviewing, training coordination, and performance management. The Executive Chef will also manage supplier relationships, negotiate pricing, and work closely with the hotel management team to align culinary strategies with overall business objectives. As a remote role, strong leadership presence through virtual communication, impeccable organisational skills, and the ability to inspire and motivate a team from a distance are paramount. You will leverage technology to manage operations, monitor quality, and ensure guest satisfaction across all culinary experiences.
The ideal candidate will possess a culinary degree or equivalent professional qualification, with a minimum of 10 years of progressive experience in high-volume hotel or fine dining environments, including at least 5 years in an Executive Chef or Head Chef capacity. A proven track record of successful menu engineering, strong financial acumen, and exceptional leadership skills are essential. You must demonstrate creativity, a passion for food, and an in-depth understanding of current culinary trends. Excellent communication, interpersonal, and problem-solving skills are vital for managing a remote team and liaising with various stakeholders. This is a groundbreaking opportunity for a culinary leader to shape exceptional dining experiences in a pioneering remote-work model.The role is based in Birmingham, West Midlands, UK, however, it is fully remote.
Key responsibilities include menu development, cost control, inventory management, and ensuring adherence to all health, safety, and hygiene regulations through robust remote oversight and training protocols. You will lead and mentor the hotel's kitchen brigade, fostering a culture of excellence, creativity, and teamwork. This involves remote interviewing, training coordination, and performance management. The Executive Chef will also manage supplier relationships, negotiate pricing, and work closely with the hotel management team to align culinary strategies with overall business objectives. As a remote role, strong leadership presence through virtual communication, impeccable organisational skills, and the ability to inspire and motivate a team from a distance are paramount. You will leverage technology to manage operations, monitor quality, and ensure guest satisfaction across all culinary experiences.
The ideal candidate will possess a culinary degree or equivalent professional qualification, with a minimum of 10 years of progressive experience in high-volume hotel or fine dining environments, including at least 5 years in an Executive Chef or Head Chef capacity. A proven track record of successful menu engineering, strong financial acumen, and exceptional leadership skills are essential. You must demonstrate creativity, a passion for food, and an in-depth understanding of current culinary trends. Excellent communication, interpersonal, and problem-solving skills are vital for managing a remote team and liaising with various stakeholders. This is a groundbreaking opportunity for a culinary leader to shape exceptional dining experiences in a pioneering remote-work model.The role is based in Birmingham, West Midlands, UK, however, it is fully remote.
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Hotel General Manager
B1 1RL Birmingham, West Midlands
£50000 Annually
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Posted 2 days ago
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Job Description
Our client, a prominent and stylish hotel, is seeking an experienced and dynamic General Manager to lead its operations in the heart of Birmingham, West Midlands, UK . This is an exciting opportunity to take ownership of a vibrant establishment, driving exceptional guest experiences, maximizing profitability, and fostering a positive team culture. You will be responsible for overseeing all departments, ensuring seamless service delivery, and maintaining the highest standards of quality and hospitality.
Key Responsibilities:
Key Responsibilities:
- Assume full responsibility for the day-to-day operations of the hotel, including front office, housekeeping, food and beverage, and maintenance.
- Develop and implement strategic business plans to achieve revenue and profitability targets.
- Lead, motivate, and manage a diverse team, ensuring high levels of performance and guest satisfaction.
- Oversee the recruitment, training, and development of hotel staff.
- Manage budgets, control expenses, and ensure optimal resource allocation.
- Maintain and enhance the hotel's reputation for excellent service and quality.
- Ensure compliance with all health, safety, and licensing regulations.
- Build strong relationships with guests, suppliers, and the local community.
- Implement and monitor quality assurance programs.
- Identify opportunities for service innovation and operational improvements.
- Represent the hotel at industry events and local business functions.
- Proven experience as a Hotel General Manager or senior management role within the hospitality industry.
- A deep understanding of hotel operations, including F&B, rooms division, and sales & marketing.
- Strong financial acumen and experience in budget management and P&L responsibility.
- Excellent leadership, communication, and interpersonal skills.
- A passion for delivering outstanding customer service.
- Ability to inspire and motivate a team.
- Knowledge of hospitality technology and systems.
- A degree in Hospitality Management or a related field is preferred.
- A strategic thinker with a proactive approach to problem-solving.
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1
Hotel Operations Manager
WV1 1LY Wolverhampton, West Midlands
£45000 Annually
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Posted 3 days ago
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Job Description
Our client is seeking a passionate and experienced Hotel Operations Manager to lead and optimize the day-to-day operations of their esteemed establishment. This role is offered on a fully remote basis, allowing you to manage and strategize for the hotel's operational success from any location within the UK. You will be responsible for ensuring the highest standards of guest service, operational efficiency, and profitability across all hotel departments. Key responsibilities include overseeing front desk, housekeeping, food and beverage, and maintenance operations; developing and implementing operational policies and procedures to enhance guest satisfaction and service quality; managing departmental budgets, controlling costs, and maximizing revenue opportunities; recruiting, training, and motivating hotel staff to deliver exceptional service; ensuring compliance with health, safety, and hygiene regulations; developing and implementing effective marketing and sales strategies to drive occupancy and revenue; monitoring guest feedback and implementing improvements to address any issues; collaborating with vendors and suppliers to ensure quality and value; maintaining positive relationships with staff, guests, and the local community. The ideal candidate will have a strong background in hotel management, with a proven track record of success in a similar role. Exceptional leadership, communication, and problem-solving skills are essential. A deep understanding of hotel operations, including front office, F&B, and revenue management, is required. Experience with hotel management software and a commitment to delivering outstanding guest experiences are crucial. This is a unique opportunity to take charge of hotel operations in a remote leadership capacity, driving excellence and guest satisfaction for our properties.
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2
Hotel Operations Manager
WV1 1AA Wolverhampton, West Midlands
£38000 Annually
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Posted 6 days ago
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Job Description
Our client, a highly-regarded hotel in the heart of Wolverhampton, West Midlands, UK , is seeking an experienced and dedicated Hotel Operations Manager to oversee and enhance all aspects of their daily operations. This is a hands-on, on-site role requiring strong leadership and a commitment to delivering exceptional guest experiences. You will be responsible for managing front office, housekeeping, food and beverage, and other operational departments to ensure smooth and efficient service delivery. Key duties include developing and implementing operational strategies, managing departmental budgets, optimizing staffing levels, and ensuring compliance with health, safety, and hygiene standards. You will lead and motivate a diverse team of hospitality professionals, fostering a positive work environment and promoting a culture of continuous improvement. Candidate requirements include proven experience in hotel management, with a strong understanding of hotel operations. Excellent communication, interpersonal, and problem-solving skills are essential. The ability to handle challenging situations with professionalism and grace is paramount. A passion for hospitality and a dedication to exceeding guest expectations are vital. Experience with hotel management software and a solid understanding of revenue management principles would be advantageous. This is a fantastic opportunity to take on a leadership role within a dynamic hospitality environment, driving excellence and contributing to the success of our client's establishment.
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3
Hotel General Manager
WV1 1DG Wolverhampton, West Midlands
£45000 Annually
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Posted 7 days ago
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Job Description
Our client, a highly-regarded hotel in Wolverhampton, West Midlands, UK , is seeking an experienced and charismatic Hotel General Manager to lead its operations. This senior role demands exceptional leadership, a keen business acumen, and a passion for delivering outstanding guest experiences. You will be responsible for the overall management of the hotel, including overseeing all departments – from front desk and housekeeping to food & beverage and sales & marketing. Your primary objective will be to maximize profitability while maintaining the highest standards of service, quality, and guest satisfaction. The ideal candidate will have a proven track record in hotel management, with demonstrated success in driving revenue, controlling costs, and developing a motivated and high-performing team. You will be responsible for developing and implementing strategic business plans, managing budgets, conducting market analysis, and ensuring compliance with all health, safety, and licensing regulations. Building strong relationships with guests, staff, suppliers, and the local community is essential. You will also play a key role in marketing and sales efforts to attract new clientele and foster repeat business. Strong problem-solving skills and the ability to handle challenging situations with professionalism and efficiency are crucial. This is a hands-on role requiring a visible presence on the floor, engaging with guests and staff daily. The opportunity to lead a dedicated team and significantly influence the success of a well-established hospitality venue makes this a highly desirable position.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all hotel operations, ensuring efficient and effective service delivery.
- Develop and implement strategic business plans to drive revenue and profitability.
- Manage departmental budgets, control expenses, and maximize financial performance.
- Lead, motivate, and manage a diverse team of hotel staff.
- Ensure exceptional guest service standards are met and exceeded.
- Develop and execute sales and marketing strategies.
- Maintain high standards of quality, cleanliness, and safety throughout the hotel.
- Manage inventory and procurement for all hotel supplies.
- Build and maintain strong relationships with guests, staff, and stakeholders.
- Ensure compliance with all legal and regulatory requirements.
Qualifications:
- Minimum of 5 years of experience in a senior hotel management role (e.g., General Manager, Operations Manager).
- Proven track record of successful hotel operations and financial management.
- Strong understanding of the hospitality industry, market trends, and best practices.
- Excellent leadership, team-building, and communication skills.
- Demonstrated experience in sales, marketing, and revenue management.
- Proficiency in hotel management software and systems.
- Strong problem-solving and decision-making abilities.
- Bachelor's degree in Hospitality Management or a related field, or equivalent experience.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Manager
B1 1TT Birmingham, West Midlands
£45000 Annually
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Posted 9 days ago
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Job Description
Our client, a prestigious hotel group, is seeking a dynamic and experienced Hotel Operations Manager to oversee operations at their flagship property in **Birmingham, West Midlands**. This is a crucial on-site role focused on ensuring exceptional guest experiences and efficient day-to-day running of all hotel departments. You will be responsible for managing front office, housekeeping, food and beverage, and other operational areas, ensuring high standards of service, quality, and profitability. The role requires strong leadership, exceptional organisational skills, and a passion for hospitality.
Key Responsibilities:
The ideal candidate will have a minimum of 5 years of experience in hotel management, with a strong track record in operations. A degree in Hospitality Management or a related field is preferred. Excellent leadership, communication, and interpersonal skills are essential. Proven ability to manage teams, control costs, and drive revenue is required. Familiarity with hotel management software and systems is advantageous. You should possess a strong work ethic, a proactive attitude, and a commitment to delivering outstanding service in a fast-paced environment. This is an excellent opportunity to make a significant impact within a respected organisation in the hospitality industry.
Key Responsibilities:
- Oversee the daily operations of all hotel departments to ensure smooth functioning and guest satisfaction.
- Manage and train departmental teams, fostering a positive and productive work environment.
- Implement and maintain high standards of service quality across all guest touchpoints.
- Monitor operational budgets, controlling costs and maximising revenue.
- Develop and execute strategies to enhance guest experience and loyalty.
- Ensure compliance with health, safety, and hygiene regulations.
- Manage inventory, procurement, and vendor relationships for operational supplies.
- Handle guest feedback and resolve service issues promptly and effectively.
- Collaborate with the General Manager on strategic planning and business development.
- Analyse operational performance data and implement improvements.
The ideal candidate will have a minimum of 5 years of experience in hotel management, with a strong track record in operations. A degree in Hospitality Management or a related field is preferred. Excellent leadership, communication, and interpersonal skills are essential. Proven ability to manage teams, control costs, and drive revenue is required. Familiarity with hotel management software and systems is advantageous. You should possess a strong work ethic, a proactive attitude, and a commitment to delivering outstanding service in a fast-paced environment. This is an excellent opportunity to make a significant impact within a respected organisation in the hospitality industry.
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5
Boutique Hotel Manager
WV1 1AA Wolverhampton, West Midlands
£38000 annum (plus
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Posted 9 days ago
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Job Description
Our client is seeking an experienced and passionate Boutique Hotel Manager to oversee the operations of a charming hotel in Wolverhampton, West Midlands, UK . This is an exciting opportunity to lead a dedicated team and ensure the delivery of exceptional guest experiences. The ideal candidate will have a strong background in hospitality management, with a flair for customer service and a keen eye for detail. You will be responsible for all aspects of hotel operations, from front desk and housekeeping to F&B and event management, ensuring profitability and maintaining high standards. We are looking for a motivated individual with excellent leadership skills and a commitment to creating a memorable stay for every guest.
Key Responsibilities:
Required Skills and Experience:
Key Responsibilities:
- Oversee daily hotel operations, including front desk, housekeeping, maintenance, and food & beverage services.
- Manage and motivate the hotel team, fostering a positive and productive work environment.
- Ensure the highest standards of customer service are consistently met, addressing guest concerns promptly and professionally.
- Develop and implement strategies to maximise revenue and control costs, ensuring the hotel's profitability.
- Manage relationships with suppliers and third-party vendors.
- Oversee marketing and sales efforts to attract and retain guests.
- Ensure compliance with all health, safety, and licensing regulations.
- Conduct regular inspections of the property to maintain quality standards.
- Manage the hotel budget and financial performance.
- Contribute to the overall strategic direction of the hotel.
Required Skills and Experience:
- Proven experience in hotel management, preferably in a boutique or independent hotel setting.
- Strong understanding of hotel operations, including front office, housekeeping, and F&B.
- Excellent leadership, communication, and interpersonal skills.
- A passion for delivering outstanding customer service.
- Experience with hotel management software systems.
- Budget management and financial acumen.
- Ability to handle challenging situations and resolve guest complaints effectively.
- Knowledge of marketing and sales principles within the hospitality industry.
- Flexibility to work varied hours, including evenings and weekends, as required.
- A creative and proactive approach to enhancing the guest experience.
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6
Hotel Operations Manager
B4 6ND Birmingham, West Midlands
£40000 Annually
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Posted 10 days ago
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Job Description
A prestigious hotel group is seeking a dynamic and results-oriented Hotel Operations Manager to oversee the day-to-day operations of one of their flagship properties. This role is critical in ensuring the highest standards of guest service, operational efficiency, and staff performance across all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Banqueting. You will be responsible for managing budgets, optimizing revenue, controlling costs, and implementing strategic initiatives to enhance guest satisfaction and profitability. Key duties include recruiting, training, and managing a motivated team, ensuring compliance with health and safety regulations, maintaining brand standards, and resolving guest issues effectively. The ideal candidate will have a minimum of 5 years of progressive experience in hotel management, with a proven track record in operations. A strong understanding of the hospitality industry, excellent leadership and communication skills, and a passion for delivering exceptional guest experiences are essential. Proficiency in hotel management software and financial reporting is required. This is an outstanding opportunity to lead operations within a leading hospitality brand and contribute to its continued success. The role requires flexibility and a hands-on approach, with a blend of on-site management and strategic planning. While the role is primarily based at our hotel in **Birmingham, West Midlands, UK**, occasional travel may be required for group meetings or training. We are looking for an energetic individual with strong problem-solving skills and the ability to inspire and motivate a diverse team. You will play a key role in shaping the guest experience and driving operational excellence.
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7
Executive Hotel Manager
WV1 1AA Wolverhampton, West Midlands
£45000 Annually
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Posted 11 days ago
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Job Description
Our client is seeking an experienced and dynamic Executive Hotel Manager to oversee all aspects of a prestigious hotel located in the heart of **Wolverhampton, West Midlands, UK**. This is a pivotal role responsible for ensuring exceptional guest experiences, driving revenue growth, and maintaining the highest operational standards. The successful candidate will lead a diverse team, manage budgets, implement strategic initiatives, and uphold the hotel's reputation for excellence.
Key Responsibilities:
Qualifications:
This is a demanding yet rewarding role for a dedicated professional looking to make a significant impact in the hospitality sector.
Key Responsibilities:
- Oversee daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments.
- Develop and implement strategies to maximize profitability and occupancy rates.
- Ensure consistent delivery of high-quality service to all guests, addressing any issues promptly and effectively.
- Manage staff recruitment, training, and performance, fostering a positive and productive work environment.
- Control budgets, manage expenses, and ensure financial targets are met or exceeded.
- Maintain compliance with all health, safety, and licensing regulations.
- Build strong relationships with guests, suppliers, and local community stakeholders.
- Develop and execute marketing and sales plans to attract new business.
- Conduct regular property inspections to ensure standards of cleanliness, maintenance, and presentation are maintained.
- Prepare and present regular reports on hotel performance to senior management.
Qualifications:
- Proven experience in a senior management role within the hospitality industry, preferably as a Hotel Manager or Assistant Hotel Manager.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of hotel operations, budgeting, and financial management.
- Demonstrated ability to drive revenue and manage costs effectively.
- A passion for delivering outstanding customer service.
- Proficiency in hotel management software and standard office applications.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Ability to work under pressure and adapt to changing circumstances.
This is a demanding yet rewarding role for a dedicated professional looking to make a significant impact in the hospitality sector.
This advertiser has chosen not to accept applicants from your region.
8
Executive Hotel Manager
WV1 1AA Wolverhampton, West Midlands
£55000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Executive Hotel Manager to oversee operations at a high-profile establishment in Wolverhampton, West Midlands, UK . This pivotal role requires a seasoned leader with a proven track record in managing all facets of hotel operations, including front desk, housekeeping, food and beverage, events, and guest services. You will be responsible for driving revenue, optimizing operational efficiency, and ensuring the highest standards of guest satisfaction.
Key responsibilities include developing and implementing strategic business plans, managing departmental budgets, forecasting financial performance, and identifying opportunities for growth and cost savings. You will lead and motivate a diverse team of hospitality professionals, fostering a culture of excellence, continuous improvement, and exceptional customer service. This involves recruiting, training, and developing staff to ensure they possess the skills and knowledge necessary to excel.
The ideal candidate will have extensive experience in hotel management, ideally within a luxury or high-volume environment. Strong financial acumen, excellent communication and interpersonal skills, and a deep understanding of hotel operations are essential. You should be adept at problem-solving, decision-making, and managing multiple priorities in a fast-paced setting. Experience with hotel management software and industry trends is also crucial. The ability to inspire and guide teams towards achieving ambitious targets will be key to success in this role. You will be instrumental in maintaining and enhancing the reputation of the hotel as a premier destination for guests, ensuring memorable experiences and fostering loyalty. This is a fantastic opportunity for a dedicated professional to make a significant impact within the vibrant hospitality sector of the West Midlands.
Qualifications:
Key responsibilities include developing and implementing strategic business plans, managing departmental budgets, forecasting financial performance, and identifying opportunities for growth and cost savings. You will lead and motivate a diverse team of hospitality professionals, fostering a culture of excellence, continuous improvement, and exceptional customer service. This involves recruiting, training, and developing staff to ensure they possess the skills and knowledge necessary to excel.
The ideal candidate will have extensive experience in hotel management, ideally within a luxury or high-volume environment. Strong financial acumen, excellent communication and interpersonal skills, and a deep understanding of hotel operations are essential. You should be adept at problem-solving, decision-making, and managing multiple priorities in a fast-paced setting. Experience with hotel management software and industry trends is also crucial. The ability to inspire and guide teams towards achieving ambitious targets will be key to success in this role. You will be instrumental in maintaining and enhancing the reputation of the hotel as a premier destination for guests, ensuring memorable experiences and fostering loyalty. This is a fantastic opportunity for a dedicated professional to make a significant impact within the vibrant hospitality sector of the West Midlands.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 2 years in an Executive level role.
- Proven experience in P&L management, budgeting, and financial forecasting.
- Exceptional leadership, team-building, and motivational skills.
- Strong understanding of hotel operations, sales, marketing, and revenue management.
- Excellent communication, negotiation, and customer service skills.
- Proficiency in property management systems (PMS) and other relevant software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
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