What Housing Support Jobs are in the United Kingdom?

• Staff Guidance: Lead, support, and inspire a team of Housing Support Officers across the region.
• Performance Coaching: Provide regular supervision, coaching, appraisals, and ongoing development support to your team.
• Culture & Standards: Promote a high-performance, learner-focused team culture that values continuous improvement.
• Best Practice: Deliver workshops and internal guidance to improve standards of practice, utilizing observations and structured feedback.

• Complex Caseloads: Manage a small, specialized caseload of complex or high-risk participants, delivering expert housing advice and support.
• Target Achievement: Monitor, manage, and drive team performance to ensure all contractual targets and key performance indicators (KPIs) are met.
• Stakeholder Liaison: Build and maintain strong working relationships with landlords, housing associations, local authorities, prison staff, and probation services.
• Legislative Compliance: Ensure all advice and support delivered by the team complies with current housing legislation and homelessness duties.

• Audit & Compliance: Conduct quality audits on case notes, support plans, and risk assessments to ensure regulatory and operational compliance.
• System Accuracy: Ensure all electronic data and computer-based information systems are maintained accurately and in a timely manner.
• Risk & Safeguarding: Oversee effective risk management and co-ordination across the team, ensuring a strong focus on safeguarding vulnerable adults.
• Continuous Improvement: Proactively identify service gaps and contribute to the development of localized housing and resettlement strategies.

• Leadership Background: Proven experience leading, supervising, or mentoring staff within a supportive or target-driven environment.
• Housing Expertise: Strong, demonstrable knowledge of housing legislation, homelessness advice, and local authority housing pathways.
• Sector Experience: Significant experience working within criminal justice, housing support, or social care settings.
• Case Management: Confident managing complex, high-needs, or high-risk cases with a structured approach.
• Communication: Excellent communication, negotiation, and stakeholder engagement skills.
• Logistics: Full UK driving licence with access to a vehicle, and flexibility to travel across custodial and community sites in Lancashire.

• Cross-Service Work: Experience working seamlessly across both custodial (prison) and community-based environments.
• Workshop Delivery: Prior experience planning and delivering housing-related training, workshops, or group interventions.
• Qualifications: A relevant professional qualification in housing, social care, management, or criminal justice.

• Leadership Style: Confident, inspiring, and collaborative leader who takes accountability for team outcomes.
• Resilience: Exceptionally resilient, adaptable, and capable of managing competing priorities calmly.
• Mindset: Proactive, solution-focused, and deeply committed to supporting positive change and reducing reoffending rates.

• Annual Leave: 25 days annual leave plus Bank Holidays, an additional paid day off for your Birthday, and the operational option to purchase additional leave days.
• Volunteer Support: 2 paid volunteering days per year.
• Pension Scheme: Workplace pension scheme with a 10% total matching framework (5% Employee / 5% Employer).
• Healthcare & Protection: Comprehensive Healthcare Cash Plan alongside 3x salary life assurance cover.
• Financial Well-being: Annual salary reviews and a refer-a-friend incentive scheme.
• Perks & Discounts: Access to extensive retail discounts, shopping cashbacks, and employee well-being benefits.

• Contact: Tiff Bennett
• Phone: (phone number removed)
• Email: (url removed)

• Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met
• Provide practical and emotional support to individuals and families
• Identify needs and put in place support packages to promote independence
• Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours
• Carry out risk assessments and maintain accurate records for audits and compliance
• Communicate effectively with colleagues, service users, local authorities, and partner organisations
• Maintain professional boundaries while being approachable, empathetic, and supportive
• Work independently, showing resilience and initiative
• Flexible and willing to travel between sites
• Hold a full UK driving licence

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company Vehicle and Fuel Card
• Access to EAP Counselling sessions

Housing Support Worker

Perm

37.5 Hours per week

27,500 per annum

Hamilton Woods Associates are currently recruiting for a Housing Support Worker to support vulnerable people on a permanent basis.

You will be required to visit properties in and around the Stratford area, supporting tenants who are at risk of homelessness/ substance abuse/ mental health issues.

Duties and Responsibilities of the Housing Support Worker:

• Provide person-centred 1:1 support, creating and reviewing individual support plans to help residents achieve personal goals and promote positive behaviours.
• Offer guidance and advocacy across housing, health, welfare and related areas, supporting residents to make informed choices.
• Work in partnership with internal teams and external agencies, including mental health and housing services, to meet residents needs effectively.
• Maintain accurate records, contribute to meetings, and comply with organisational policies, legal requirements, and best practice standards.

Essential Requirements of the Housing Support Worker:

• Full UK Driving Licence (Essential)
• Enhanced DBS

To be considered for this exciting role, please contact Alice Wright- Senior Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

Job Title: Housing & Support Officer (Level 1 / Level 2)
Location: Swindon
Hours: (Apply online only) or (Apply online only)
Salary: £12.71 per hour + £200 oer month when on call ( if experienced hourly pay rate may be higher )

Job Overview

We are currently recruiting for a compassionate and motivated Housing & Support Officer to support vulnerable individuals facing multiple and complex needs. This rewarding role involves helping clients sustain accommodation, improve independence, and overcome barriers such as homelessness, mental health challenges, substance misuse, offending behaviour, and unemployment.

You will work closely with internal teams and external agencies to deliver person-centred support, housing management, and resettlement services that empower individuals to make positive long-term changes.

This position requires flexibility, excellent communication skills, and a genuine commitment to improving lives. Participation in an on-call rota may be required.

The role is temp to perm, with first 3 months probation for the agency and then another 3 months probation for the company. 

Key Responsibilities

• Provide housing management, tenancy sustainment, and resettlement support to clients.
• Process referrals and complete assessments to determine suitability for services.
• Manage an allocated caseload effectively, ensuring timely support and accurate records.
• Develop personalised support plans focused on housing goals, independence, and wellbeing.
• Carry out regular reviews and monitor progress against agreed outcomes.
• Support clients with accessing benefits, budgeting, charitable grants, and income maximisation.
• Liaise with landlords, housing providers, support agencies, and statutory services.
• Advocate on behalf of clients to access appropriate services and opportunities.
• Manage breaches of tenancy/licence agreements in line with procedures.
• Maintain accurate case notes, records, and database systems.
• Assist in reducing void periods and ensuring properties are occupied promptly.
• Conduct health & safety checks on properties and report repairs or maintenance issues.
• Support rent recovery processes and work with relevant teams regarding arrears.
• Attend client meetings, case reviews, and multi-agency meetings as required.
• Provide reports, statistical information, and case studies when needed.
• Contribute to team meetings, training, and continuous service improvement.
• Provide cover for colleagues during absence when required.
• Work occasional evenings or weekends where service delivery requires it.

Requirements

Essential Skills & Experience

• Experience working in housing, homelessness, support work, social care, or a related field.
• Strong understanding of the challenges faced by vulnerable adults.
• Excellent communication skills, both written and verbal.
• Ability to build professional relationships and motivate clients positively.
• Good organisational skills with the ability to manage a busy caseload.
• Strong IT skills including Microsoft Office and case management systems.
• High levels of confidentiality, professionalism, and attention to detail.
• Ability to work independently and as part of a team.
• Flexible and adaptable approach to work.
• Full UK driving licence and access to a vehicle is essential.

Benefits

• Mileage paid at 45p per mile for business travel.
• Ongoing training and development opportunities.
• Supportive team environment.
• Career progression opportunities.
• Competitive salary and benefits package.

Compliance Requirements

• Enhanced DBS check required.
• Right to work in the UK.
• Willingness to work within safeguarding, confidentiality, equality, diversity, and health & safety policies.

Apply Now

If you are a serious applicant who meets the above criteria and is looking to join a successful and growing team, we want to hear from you. This role offers an excellent opportunity for career progression and the chance to become a valued permanent member of staff.

Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Alternatively call Aga (phone number removed) or the office on (phone number removed) and the team will help you with your registration. CV must be submitted regardless.

Gap Personnel is acting as an employment business.

• Manage a caseload of adult participants,providing ongoing support and guidance.
• Conduct initial assessments to understand individual circumstances, risks, needs, and barriers
• Develop and deliver personalised accommodation plans tailored to each individual.
• Work collaboratively with probation officers and other keypartners to coordinate support
• Maintain regular contact with your participants, to monitor progress and provide encouragement
• Identify and respond to emerging risks, concerns, or changes in circumstances
• Keep accurate and timely case records using designated case management systems
• Support your caseload in navigating housing challenges and accessing appropriate services
• Ensure individuals understand their rights, responsibilities, and available support options
• Encourage engagement and positive progress towards stable accommodation and independence

• Must have experience of working within a relevant sector, e.g. Social Services; Mental Health; Education; Criminal Justice or similar.
• Ideally have experience of working within a similar Housing/Accommodation Support role.
• Excellent communication and interpersonal skills.
• Ability to motivate and support individuals from diverse backgrounds.
• Must be IT literate.

Housing & Support Manager
Birmingham, West Midlands
Up to 32,000 per annum
Permanent role & Immediate start

About the Role

We are seeking an experienced and passionate Housing & Support Manager to lead a specialist housing service supporting adults within temporary accommodation settings.

This is an exciting opportunity to manage a supported accommodation scheme, working closely with local homelessness services and outreach teams to help individuals sustain their tenancies, improve their wellbeing, and move towards greater independence.

You will be responsible for the day-to-day management of the service ensuring that the service delivers excellent outcomes for residents.

Key Responsibilities

• Manage the daily operations of supported accommodation services for adults across Birmingham
• Lead, motivate and develop a team of support workers and concierge staff.
• Ensure high-quality housing management, including rent collection, void management and tenancy sustainment.
• Maintain compliance with safeguarding, health and safety, and organisational policies and procedures.
• Develop strong partnerships with local authorities, statutory agencies and community organisations.
• Monitor service performance, quality standards and contractual requirements.
• Manage service budgets and resource allocation effectively.

We are looking for a confident and proactive manager who has:

• Experience managing housing or homelessness services.
• Proven experience leading, supervising and developing staff teams.
• Strong knowledge of safeguarding practices and risk management.
• Experience of housing management, including tenancy sustainment and arrears management.

In return, you will receive:

30 days annual leave including bank holidays.
Additional paid birthday leave.
Health and wellbeing support package.
Employee Assistance Programme.
Cycle to Work Scheme.

If you are passionate about supporting people with complex needs and have the leadership skills to drive high-quality services, we would love to hear from you.

Please submit your CV for review

RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Position: Housing Support Business Lead - Exec
Location: SL1 2EJ, Remote
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: 7.5 hours per week
Pay Rate: PAYE: £481.52 per day
Job Reference: OR(phone number removed)

Job Responsibilities

• Support and maintain the Council's Housing Applications, including the NEC Integrated Housing Management System.

• Manage incidents, problems, changes, and releases to ensure system availability and performance.

• Monitor application performance and resolve technical issues within agreed service levels.

• Coordinate system testing, upgrades, deployments, and enhancements.

• Maintain data integrity, governance, and compliance with data protection requirements.

• Produce and maintain system documentation, procedures, and support materials.

• Support business change initiatives and identify opportunities for service improvement.

• Deliver user support, training, and knowledge transfer where required.

• Maintain business continuity, backup, and disaster recovery arrangements.

• Liaise with Housing Services, Digital teams, suppliers, and third-party vendors.

• Provide technical advice, reports, and recommendations to stakeholders.

• Ensure effective operational support and continuous improvement of Housing systems.

Person Specification
Essential Criteria

• Experience supporting NEC Housing applications or similar housing management systems.

• Strong background in ICT, Digital Services, or Technology Operations.

• Knowledge of IT Service Management (ITSM), including Incident, Problem, Change, and Release Management.

• Experience managing suppliers, vendors, and third-party support providers.

• Strong analytical and technical troubleshooting skills.

• Experience supporting system upgrades, business change, and service improvement.

• Knowledge of data governance, information management, and data protection.

• Excellent communication and stakeholder management skills.

• Ability to work independently and manage multiple priorities.

• Degree, NVQ Level 6, or equivalent relevant experience.

Desirable Criteria

• Experience with the NEC Integrated Housing Management System.

• Local Government, Housing, or Public Sector experience.

• Knowledge of Housing Management processes and legislation.

• ITIL Foundation or higher certification.

• PRINCE2, Agile, MSP, or other project management qualification.

• Experience with cloud-based or SaaS applications.

• Membership of a relevant professional body (e.g. BCS).

 
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• Lead, coach, and support a team of Housing Support Officer, through supervision, mentoring, and performance development activities.
• Support the delivery of a high-quality accommodation support service, contributing to continuous improvement and service development.
• Provide specialist housing advice and guidance to participants and colleagues, ensuring accurate and effective support is delivered.
• Manage a small caseload of complex cases, providing tailored support to help individuals secure and maintain suitable accommodation.
• Deliver workshops and practice development sessions to improve team capability and service standards.
• Conduct case reviews, audits, and quality checks to ensure compliance with contractual requirements and KPIs.
• Build and maintain strong working relationships with key stakeholders, including referral partners and external housing providers.
• Support the Accommodation Team Manager in driving consistency, quality, and best practice across the service.
• Monitor and promote high standards of practice through observation, coaching, and feedback.
• Ensure effective organisation of workload and deadlines while maintaining accurate records and case documentation.

• Must have experience of working within a similar Housing/Accommodation role, with a sound knowledge of legislation and options.
• Must have experience, or knowledge, of the Criminal Justice System.
• Excellent communication and interpersonal skills.
• Must be IT literate.
• Must be flexible with travel.

Senior Housing with Support Manager

Location: Nottingham

Salary Banding: £34,454 - £36,267

Contract Type: Permanent based on a 37.5hr working week to include weekend working on a rotating shift basis

Full UK Driving Licence & access to transport is a requirement for this role.

Are you an experienced people manager with a passion for delivering excellent services for older people?

We are looking for a Senior Housing with Support Manager to lead a team of Housing with Support Managers covering 6 schemes & dispersed properties across Rushcliffe Borough Council, Ensuring a high-quality Sheltered Housing Service is provided for the over 55's. You will be responsible for service performance, customer outcomes, compliance, safeguarding, and budget management, while driving continuous improvement and service excellence.

Key Responsibilities

• Lead, recruit, develop and support a team of Housing with Support Managers.
• Ensure resources are effectively deployed to meet customer and business needs.
• Manage service performance, delivering against internal and external KPIs.
• Maintain high standards of customer service, safeguarding, health and safety, and regulatory compliance.
• Manage relationships with customers, leaseholders, managing agents, commissioners and partner organisations.
• Lead on complaints, incidents and safeguarding concerns within your locality.
• Contribute to effective budget management and financial performance.
• Support the implementation of new initiatives and service improvements.

What We're Looking For

• Experience managing housing, supported housing, sheltered housing or similar services.
• Proven ability to lead and develop high-performing teams.
• Strong knowledge of safeguarding, compliance and service quality standards.
• Experience managing budgets and performance targets.
• Excellent communication, stakeholder management and problem-solving skills.
• A customer-focused approach and commitment to delivering positive outcomes for older people.

This is a fantastic opportunity to make a real difference to the lives of older people while leading services that promote independence, wellbeing and community.

To meet our commitment to providing safe, high-quality services to our customers we will complete an Enhanced with Adult Barring level background check with the Disclosure and Barring service, once an offer of employment is made. A new check will be carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation and as part of our onboarding process.

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.

In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.

Phone: (phone number removed)
Email: (url removed)