1,249 Hr Operations Managers jobs in the United Kingdom

Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to play a pivotal role in overseeing our daily operations, managing customer relationships, coordinating HR functions, ensuring health & safety compliance, and driving business development. If you thrive in.

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Business Operations Manager Sheffield

Our client is a forward-thinking, highly regarded law firm with a strong reputation for delivering outstanding legal services. They are now seeking a talented and driven Business Operations Manager to join their team on a permanent basis.

This is a pivotal role at the heart of the firms operations, where you will lead the business support unit, oversee a team o.

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Lightning Reach is on a mission to be the leading global platform that seamlessly connects people to personalised financial and wellbeing support, empowering them to improve their financial health and thrive. We are looking for our first BizOps hire, to work directly with our COO and help to shape how the business operates as we scale.

This role is perfect for someone who thrives in fast-moving environments, enjoys solving challenges, and wants to make a real difference in a mission-driven tech-for-good organisation.

This is a broad, hands-on role with lots of variety. You must be scrappy, resourceful and willing to do unglamorous work - but you’ll have the opportunity to take ownership of key operational areas, shape your own role and work across the business at multiple levels, with a front-row seat to how we run and scale a mission-driven business. Experience across operations, delivery, and project leadership is a plus - but passion and the ability to learn fast matter most.

Responsibilities:

• Hands-on operations: Own varied tasks to ensure smooth operation of the business.
• Data driven actions: Identify, quantify, and act on opportunities, measuring and iterating quickly.
• Unblock: Spot potential bottlenecks or obstacles and proactively fix them.
• Operational excellence: Drive efficiency improvements, remove friction and ensure alignment.
• Project management: Solve problems, track outcomes and deliver real impact.
• Culture leader: Enable an outcome driven working environment and scale our team.

Requirements

Required

• Thrive in a varied role - just as happy ordering birthday gifts for the team, reviewing a contract or implementing launch plans for new customers.

• Quick learner - able to pick up new tasks independently without documented processes, taking initiative and proactively asking for support when needed.
• A doer - extremely organised, detail-oriented and comfortable juggling multiple priorities.
• Adaptable - comfortable within startups, collaborating across teams and working within fast-paced growth-driven environments.
• Innovative - driven to proactively test solutions, experimenting with new ideas, and continuously learning from outcomes.
• Data-driven - consistently using insights to guide decisions, iterate and measure success.
• Mission focused - excited about building something that helps people in need.

Nice to have

• Operations: Experience with contract/supplier management, process improvement, operational planning, and implementation linked to wider company strategy.
• Execution & delivery: Background in project management and/or business analysis.
• People & team development: Experience developing, hiring, and scaling teams.
• Lived experience: Applicants with personal experience of financial hardship, or have received support from charitable organisations are strongly encouraged to apply
• Diversity: We believe that diversity brings strength and fosters innovation, and are seeking candidates from a range of backgrounds, including gender identity, race, ethnicity, nationality, religion, sexuality, disability.

Benefits

• Leave Package
• Work From Home
• Training & Development
• Stock Option Plan

At Bionic, we're making life radically easier for small business owners. We’re building a one-stop shop for business essentials that’s powered by smart technology and world class human service giving them an experience so good that they trust Bionic to sort all their business needs for them. 

The role 

As the Senior Business Operations Manager within our Business Excellence team, you’ll be responsible for the oversight of the workforce planning, intelligent operations, and training and knowledge management functions within Bionic. You’ll also be responsible for key areas within Bionics transformation, across the adoption of technology in workforce and digital management and ensuring our people continue to have industry leading training & knowledge content.  

What you’ll be doing 

Reporting to the Head of Business Excellence, you’ll be: 

• Accountable for the workforce planning strategy via the Workforce Management Lead inclusive but not limited to forecast development, budget, demand management, intraday and resourcing  

• The business owner of Bionics' Contact Centre vision enabling Bionic to maximise benefit realisation from our current and future tech/digital investments 

• Managing and creating benefit cases across the functions  

• Leading the implementation of the Bionic Knowledge Management System, including configuration, content deployment, user administration and roadmap via the Knowledge Management Lead 

• Accountable for the delivery of high-quality knowledge articles (agent & customer facing) that prioritise accuracy, clarity and accessibility as well as alignment with brand standards 

• Responsible for the Bionic Sales/Service training team, to ensure onboarding and continuous training and development of our agent teams, along with supporting the developing and adoption of our Learning Management System. 

Essential skills & experience required

• Good level of experience in a knowledge management/content and training role within a contact centre/sales environment  

• Good understanding of workforce planning  

• Good understanding of contact centre technologies including AI 

• Proven management experience leading a multi-functional support team 

• Proven stakeholder management 

• Proven project management skills 

• Familiarity with learning management tools 

• Expert skills in power point and course creation  

• Analytical skills 

Desirable skills & experience 

• Salesforce/AWS Connect  

• Product Management knowledge 

• Digital Channel shift – moving customers from voice to digital sales/service channels 

The interview process 

• Initial conversation with the Talent Acquisition Lead 

• First stage, Teams interview with the Hiring Manager 

• Second stage, in-person task based interview with the Hiring Manager and a wider team member 

• Final stage interview with Exec member 

About Bionic Group 

Bionic has over 630 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. 

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves. 

Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward. 

Benefits 

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. 

Enhance your health & wellbeing

Who we are:

ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation.

Due to ongoing expansion, Alten Ltd is looking for an Business Operations Specialist to join our growing team here in London. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity, and Service and well a clear developmental path for the successful candidate.

What will you do?

• Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights.
• Perform operational analyses and create presentations, with active participation in commercial meetings.
• Oversee performance indicators by tracking business efficiency through various KPIs / Acting as a business partner.
• Collaborate in the design, implementation, and enhancement of decision-support tools for top management, as well as improve existing processes and tools.
• Prepare for career committee reviews each semester, analysing Business Manager performance history and supporting optimizations within the commercial organization.
• Calculate manager objectives to generate accurate bonus letters.
• Assess and calculate semester results, followed by review sessions with directors.

What we are looking for?

• Bachelor’s & or Masters Degree in Controlling, Finance, data Analysis or similar field.
• 1-2 years of relevance experience (Internship experience included).
• High degree of competency within MS Office, especially within Excel (Data Visualisation).
• Dynamic, rigorous, and proactive with good interpersonal and communication skills.
• Excellent analytical and synthesis skills.

What we offer:

• Competitive basic salary accompanied by an attractive bonus based on your performance.
• Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance.
• Pension scheme with company contributions up to 6%.
• A challenging position in a fast-growing company with a quick career development for its best talents.

Any doubts?

Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Who we are:

ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation.

Due to ongoing expansion, Alten Ltd is looking for an Business Operations Specialist to join our growing team here in London. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity, and Service and well a clear developmental path for the successful candidate.

What will you do?

• Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights.
• Perform operational analyses and create presentations, with active participation in commercial meetings.
• Oversee performance indicators by tracking business efficiency through various KPIs / Acting as a business partner.
• Collaborate in the design, implementation, and enhancement of decision-support tools for top management, as well as improve existing processes and tools.
• Prepare for career committee reviews each semester, analysing Business Manager performance history and supporting optimizations within the commercial organization.
• Calculate manager objectives to generate accurate bonus letters.
• Assess and calculate semester results, followed by review sessions with directors.

What we are looking for?

• Bachelor’s & or Masters Degree in Controlling, Finance, data Analysis or similar field.
• 1-2 years of relevance experience (Internship experience included).
• High degree of competency within MS Office, especially within Excel (Data Visualisation).
• Dynamic, rigorous, and proactive with good interpersonal and communication skills.
• Excellent analytical and synthesis skills.

What we offer:

• Competitive basic salary accompanied by an attractive bonus based on your performance.
• Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance.
• Pension scheme with company contributions up to 6%.
• A challenging position in a fast-growing company with a quick career development for its best talents.

Any doubts?

Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Company Description

Assured Systems is a leading technology company providing innovative computer solutions to various market sectors including energy, transportation, defense, automation, and medical. With a global presence, the company has offices in the UK and USA and was founded by industry experts with extensive experience. Assured Systems emphasizes quality, reliability, and long-term support while offering cutting-edge technology to ensure everyone in the supply chain remains competitive. Our expert sales team operates as consultants, providing tailored solutions to meet the specific needs of our customers.

Role Description

This is a full-time on-site role for a Business Operations Specialist located in Stone UK. The applicant MUST LIVE WITHIN 25 MILES OF STONE, UK. The Business Operations Specialist will be responsible for managing and improving business processes, conducting thorough business analysis, and ensuring efficient operations. Daily tasks include collaborating with teams, analyzing data to inform decision-making, providing exceptional customer service, and communicating effectively with stakeholders to support business objectives.

Qualifications

• Strong skills in Business Operations and Business Analysis
• Proficient in Analytical Skills to interpret and utilize data effectively
• Excellent Communication skills, both written and verbal
• Exceptional Customer Service skills to ensure client satisfaction
• Ability to work independently and collaboratively in an on-site setting
• Experience in the technology or related industry is a plus
• Experience with digital transformation advantageous
• Experience with SAP Business One advantageous
• Bachelor's degree in Business, Operations Management, or related field desirable

Competitive salary for the right candidate. Please contact us directly for more information.

Healthera | Series A Health-Tech | UK

At Healthera, we’re transforming how healthcare is delivered across the UK. Our digital platform connects patients, pharmacies, and healthcare providers to make access to care faster, easier, and more effective. We’re now looking for a Business Operations Lead to help us scale our operations as we expand nationwide.

This is a high-impact role at the heart of our growth: you’ll build scalable systems, streamline processes, and unlock insights that directly improve patient outcomes.

What you'll do

• Scale operational infrastructure – optimise HubSpot, design cross-system integrations, and replace manual workflows with automation.

• Transform our data capabilities – migrate from spreadsheets to modern reporting systems, establish reliable pipelines, and surface actionable insights for marketing, product, and finance teams.

• Lead cross-functional initiatives – manage projects that enhance both patient experiences and business performance.

• Own and improve core business processes – drive operational excellence while mentoring colleagues across departments.

What we're looking for

• Proven track record of solving operational challenges in fast-scaling businesses .

• Strong technical skills – confident with raw datasets (Excel / Google Sheets / Python), CRM administration (HubSpot preferred), and system integrations (Zapier, APIs).

• Data-driven mindset – experienced in building reporting systems, maintaining data hygiene, and enabling decision-making with robust analytics.

• Experience in early-stage startups (especially health-tech or SaaS).

• Technical skills in SQL, Python, or BI tools (Looker, Metabase, Tableau).

• Knowledge of data governance across interconnected systems.

• Bachelors Degree in a quantitative field (or equivalent).

Why Join Healthera?

• Be part of a mission-driven team making healthcare more accessible for millions of patients.

• Play a pivotal role in shaping the future of a Series A company on a strong growth trajectory.

• Work closely with founders and senior leadership, with clear opportunities to grow into an executive-level role.

• Competitive salary, meaningful equity, and the chance to directly influence both business growth and health outcomes .

If you’re excited about using your operational expertise to make a real difference in healthcare, we’d love to hear from you.

Job Title: Business Operations Analyst (6-9 months project-based contract)

Reports To : Head of Change Management and Projects

Location: London Hybrid working (office and remote)

About Us:

We are an international specialist recruitment business focusing on SAP and aligned technologies. We operate across multiple geographies aiming to deliver exceptional service to our clients and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes.

Role Purpose:

RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team to ensure that processes, procedures, documentation and working practises are aligned and optimised as part of the adoption of the new system.

The role holder will be responsible for working cross functionally within the wider organisation to ensure that stakeholder input is gathered and engagement is maintained throughout the project.

The role holder will be required to quickly gain an understanding of the RED Global’s current operating model (and regional variations) at a detailed level. This will cover all front office and back-office functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change.

Key Responsibilities:

• To identify improvement opportunities arising from the introduction of the new CRM system and associated tools/integrations for improvements to processes, cross functional working practices, documentation etc which support RED Global’s operations
• To document proposed changes and provide support materials to assist Project Board members to make decisions
• To consult with internal stakeholders (across all markets/sectors and business functions) seeking to understand specific challenges and cross functional needs when developing change proposals
• To provide weekly progress and status updates to the Project Board and escalate issues as needed
• To facilitate stakeholder ‘buy in’ and adoption once operational/business processes/working practice changes are agreed by the Project Board.
• To document and manage required actions to take advantage of agreed changes so that RED Global can optimize efficiencies and quality for all business functions, operating units and ultimately our clients, candidates and workers.
• To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required.
• To work closely with the CRM Solution supplier’s Customer Success team during the ‘to be’ scoping and functionality configuration/development stage of the new system
• To support user testing activities including developing test scenario materials where processes, documentation and cross functional interaction is impacted
• To work closely with RED Global’s System Trainer to provide input to and support the creation of initial end user training materials, user guides, video tutorials etc from an operations/business process perspective
• To maintain a library of agreed operational/business process, working practice changes arising from the project, including updated operational/business process workflow documentation.

Key Requirements:

Essential

• Proven operations/ business analysis experience in a professional services environment preferably recruitment
• Competency with Flow Charting tools preferably Visio or similar
• Good working knowledge of Microsoft 365 (Teams, Outlook, SharePoint, OneDrive, etc.)
• Ability to understand the practical implications of technical decisions and identify potential benefits and issues in relation to operational activities
• Ability to deploy excellent interpersonal skills effectively when proactively engaging with Stakeholders from different business areas who have competing priorities/needs
• Excellent communication skills.
• Strong organisational skills and ability to manage multiple tasks simultaneously.
• Flexible and proactive approach with a willingness to learn and adapt.
• Problem-solving skills with the ability to propose changes which will accommodate competing and complex needs of different business functions whilst achieving the ‘best’ result for the whole organisation.

Desirable:

• Operational experience as a recruiter, account manager etc.
• Understanding of information security and data privacy best practices.
• Understanding of tools adopted within the recruitment industry which support business development, sales, marketing, search, delivery, compliance, pay/bill and finance

What We Offer:

• A collaborative, supportive working environment.
• Hybrid working
• Competitive rates.