404 Icu Rn jobs in the United Kingdom

Role: Patient Care Advisor

Hours: Full time, 40 hours per week

Location: Belfast, fully on-site

Salary: £26,000 plus bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

Do you want to be part of a team that literally changes lives?

In return you’ll have the opportunity to develop your career through ongoing training and development.

Each day will vary however the core components of your role will include:

• Engaging with existing customers/patients
• Handling customer enquiries quickly and efficiently
• Understand customers/patient demand and needs
• Overcome objectives and resolve them
• Maintain and develop product knowledge and customer service skills
• Accurate maintenance of patient records

Essential skills

• Excellent verbal and written communication skills
• The ability to deal with customers over the telephone in a confident and professional manner
• A willingness to learn
• Sales experience
• Excellent rapport building and communication skills with the ability to overcome objections

What’s in it for you?

• Rewarding salary
• Bonus incentives
• Free or discounted optical products/procedures
• Discounted prescription and non-prescription eye care (including family)
• Career progression
• Cycle to work scheme

This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.

If you are interested in being considered for the role please apply now.

Optical Express is an equal opportunities employer

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the administration manager/practice manager, dependent on current and evolving practice workload and staffing levels: Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers re-stock consulting rooms as required Providing clerical assistance including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Provision of refreshments for staff and visitors as required, keeping the kitchen area clean and tidy Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter

Role: Patient Care- Sales Advisor

Hours: Full time, 40 hours per week

Location: Glasgow, fully on-site

Salary: £33,000 OTE

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

We are actively recruiting for experienced Patient Care – Sales Advisors to join our team within our Contact Centre in the City Centre of Glasgow.

Each day will vary however the core components of your role will include:

• Engage with patients who have attended a surgery consultation, discussing the life-changing benefits of vision correction surgery.
• Provide clear and supportive guidance, addressing patient concerns and overcoming objections.
• Manage your own diary, scheduling follow-up calls with patients and ensuring that all appointments are booked correctly.
• Maintain a high level of professionalism, empathy, and care while building trust with patients.
• Ensure that all patient information is accurately recorded and that patient queries are handled in a timely manner.
• Work closely with the medical and administrative teams to ensure a smooth patient experience from initial consultation to post-surgery follow-up.

Essential skills

• Exceptional communication and interpersonal skills, with the ability to engage and build rapport with patients.
• Achieve and exceed performance targets related to patient conversion rates, appointment scheduling, and follow-up success.
• Monitor key performance indicators (KPIs), including conversion rates and patient satisfaction, ensuring that goals are consistently met.
• A proactive and empathetic approach to customer service.

What’s in it for you?

• A salary of £33,000 OTE
• Bonus and team incentives.
• Ongoing training and development opportunities and career progression.
• A supportive and collaborative work environment.
• The chance to make a real difference in the lives of our patients.

This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.

If you are interested in being considered for the role please apply now.

Optical Express is an equal opportunities employer

Role: Patient Care- Sales Advisor

Hours: Full time, 40 hours per week

Location: Glasgow, fully on-site

Salary: £33,000 OTE

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

We are actively recruiting for experienced Patient Care – Sales Advisors to join our team within our Contact Centre in the City Centre of Glasgow.

Each day will vary however the core components of your role will include:

• Engage with patients who have attended a surgery consultation, discussing the life-changing benefits of vision correction surgery.
• Provide clear and supportive guidance, addressing patient concerns and overcoming objections.
• Manage your own diary, scheduling follow-up calls with patients and ensuring that all appointments are booked correctly.
• Maintain a high level of professionalism, empathy, and care while building trust with patients.
• Ensure that all patient information is accurately recorded and that patient queries are handled in a timely manner.
• Work closely with the medical and administrative teams to ensure a smooth patient experience from initial consultation to post-surgery follow-up.

Essential skills

• Exceptional communication and interpersonal skills, with the ability to engage and build rapport with patients.
• Achieve and exceed performance targets related to patient conversion rates, appointment scheduling, and follow-up success.
• Monitor key performance indicators (KPIs), including conversion rates and patient satisfaction, ensuring that goals are consistently met.
• A proactive and empathetic approach to customer service.

What’s in it for you?

• A salary of £33,000 OTE
• Bonus and team incentives.
• Ongoing training and development opportunities and career progression.
• A supportive and collaborative work environment.
• The chance to make a real difference in the lives of our patients.

This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.

If you are interested in being considered for the role please apply now.

Optical Express is an equal opportunities employer

*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.

Job Bridge Global is excited to offer a remarkable opportunity for healthcare professionals aiming to broaden their careers internationally. This position not only allows you to experience different cultures and healthcare systems, but it also enhances your professional journey in various healthcare environments.

Position Overview:

We are seeking a dedicated Patient Care Coordinator to join our international teams in ensuring exemplary patient care and satisfaction. This role involves collaborating with healthcare staff to facilitate comprehensive care for patients and assisting them throughout their treatment journey.

What you will do

• Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
• Orchestrates patient flow and bed assignments within the shift
• Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
• Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
• Ensures immediate response to patient and/or family concerns.
• Serves as primary point of contact for physicians and is responsive to physicians' needs.
• Makes/ensures that appropriate assignments are made.
• Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
• Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
• Collaborates with support departments to ensure services needed for patient care are appropriate and timely
• Delegates tasks appropriately and within licensure requirements.
• Participates in quality reviews for clinical care.
• Provides clinical leadership to Associates during the shift.
• Supports Associate's development of skill and knowledge.
• Provides first line feedback to staff on performance.
• In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
• Creates a positive work environment and contributes to Associate retention.

Requirements

Education Qualifications

• Post-Graduate Certificate or Diploma Nursing - RN
• Preferred: Bachelor's Degree Nursing - RN

Experience Qualifications

• 1-3 years Nursing, Minimum of 2 years RN experience

Skills and Abilities

• Ability to convey information clearly and professionally to patients, families, and health care teams, ensuring alignment with care plans
• Assess team members' skills, delegates tasks appropriately and provides oversight to ensure high-quality patient care
• Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
• Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
• Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
• Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).

Licenses and Certifications

• BASIC LIFE SUPPORT
• Registered Nurse
• Preferred: Certification in clinical specialty

Supervision Provided by this Position

• Supervises all clinical and support staff assigned to the team.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Frequent invasive and non-invasive patient contact.
• Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
• Ability to react quickly to emergencies.

Benefits

• Outstanding salary in the USA or Canada
• Relocation fees to cover expenses in finding accommodation
• Flights
• Legal fees and licensing fees
• Plus more, depending on the end employer

*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.

Job Bridge Global is thrilled to present an exciting opportunity for Registered Nurses and Healthcare Workers who are eager to expand their horizons and enhance their careers on an international scale. This role allows you to immerse yourself in new cultures and healthcare practices while contributing your skills to various healthcare settings.

Position Overview:

Job Bridge Global is seeking an experienced Patient Care Coordinator with a strong background in nursing leadership to join our clients Emergency Room (ER) team for full-time night shifts (7 PM - 7 AM). This role is essential in ensuring the highest quality of patient care, coordinating nursing activities, and leading a team in a fast-paced environment.

Key Responsibilities:

• Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
• Orchestrates patient flow and bed assignments within the shift
• Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
• Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
• Ensures immediate response to patient and/or family concerns.
• Serves as primary point of contact for physicians and is responsive to physicians' needs.
• Makes/ensures that appropriate assignments are made.
• Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
• Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
• Collaborates with support departments to ensure services needed for patient care are appropriate and timely
• Delegates tasks appropriately and within licensure requirements.
• Participates in quality reviews for clinical care.
• Provides clinical leadership to Associates during the shift.
• Supports Associate's development of skill and knowledge.
• Provides first line feedback to staff on performance.
• In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
• Creates a positive work environment and contributes to Associate retention.

Requirements

Education Qualifications

• Post-Graduate Certificate or Diploma Nursing - RN
• Preferred: Bachelor's Degree Nursing - RN

Experience Qualifications

• 1-3 years Nursing Minimum of 2 years RN experience

Skills and Abilities

• Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans
• Assess team members skills, delegates task appropriately and provides oversight to ensure high quality patient care
• Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
• Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
• Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
• Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).

Licenses and Certifications

• BASIC LIFE SUPPORT
• Registered Nurse
• Preferred: Certification in clinical specialty

Supervision Provided by this Position

• Supervises all clinical and support staff assigned to the team.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Frequent invasive and non-invasive patient contact.
• Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
• Ability to react quickly to emergency situations.

Position Overview:

*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.

Job Bridge Global is thrilled to present an exciting opportunity for Registered Nurses and Healthcare Workers who are eager to expand their horizons and enhance their careers on an international scale. This role allows you to immerse yourself in new cultures and healthcare practices while contributing your skills to various healthcare settings.

Job Bridge Global is looking for a dedicated Patient Care Coordinator to join our Emergency Room (ER) team for full-time day shifts (7 AM - 7 PM). This role will play a crucial part in coordinating patient care, overseeing nursing activities, and ensuring quality patient service in a dynamic ER setting.

Responsible for patient care outcomes through the coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures that a collaborative plan of care is implemented by Registered Nurses and other team members. Assists professional nurses with the coordination of the patients' care with multidisciplinary team. Ensures responsiveness to physicians. Directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment.

What you will do

• Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
• Orchestrates patient flow and bed assignments within the shift
• Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
• Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
• Ensures immediate response to patient and/or family concerns.
• Serves as primary point of contact for physicians and is responsive to physicians' needs.
• Makes/ensures that appropriate assignments are made.
• Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
• Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
• Collaborates with support departments to ensure services needed for patient care are appropriate and timely
• Delegates tasks appropriately and within licensure requirements.
• Participates in quality reviews for clinical care.
• Provides clinical leadership to Associates during the shift.
• Supports Associate's development of skill and knowledge.
• Provides first line feedback to staff on performance.
• In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
• Creates a positive work environment and contributes to Associate retention.

Requirements

Education Qualifications

• Post-Graduate Certificate or Diploma Nursing - RN
• Preferred: Bachelor's Degree Nursing - RN

Experience Qualifications

• 1-3 years Nursing Minimum of 2 years RN experience

Skills and Abilities

• Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans
• Assess team members skills, delegates task appropriately and provides oversight to ensure high quality patient care
• Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
• Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
• Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
• Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).

Licenses and Certifications

• BASIC LIFE SUPPORT
• Registered Nurse
• Preferred: Certification in clinical specialty

Supervision Provided by this Position

• Supervises all clinical and support staff assigned to the team.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Frequent invasive and non-invasive patient contact.
• Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
• Ability to react quickly to emergency situations.

At Bridge Global, we are committed to delivering high-quality patient care while fostering a supportive team environment. Join us in making a difference in our community through dedicated service and compassionate healthcare.

*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.

Job Bridge Global is thrilled to present an exciting opportunity for Registered Nurses and Healthcare Workers who are eager to expand their horizons and enhance their careers on an international scale. This role allows you to immerse yourself in new cultures and healthcare practices while contributing your skills to various healthcare settings.

Position Overview:

Job Bridge Global is looking for a dedicated and compassionate RN - Patient Care Coordinator specializing in Medical/Surgical and Oncology to join our team. This full-time night position (7 PM - 7 AM) is critical for ensuring that patients receive optimal care and support during their treatment journey.

Responsible for patient care outcomes through the coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures that a collaborative plan of care is implemented by Registered Nurses and other team members. Assists professional nurses with the coordination of the patients' care with multidisciplinary team. Ensures responsiveness to physicians. Directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment.

What you will do

• Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
• Orchestrates patient flow and bed assignments within the shift
• Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
• Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
• Ensures immediate response to patient and/or family concerns.
• Serves as primary point of contact for physicians and is responsive to physicians' needs.
• Makes/ensures that appropriate assignments are made.
• Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
• Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
• Collaborates with support departments to ensure services needed for patient care are appropriate and timely
• Delegates tasks appropriately and within licensure requirements.
• Participates in quality reviews for clinical care.
• Provides clinical leadership to Associates during the shift.
• Supports Associate's development of skill and knowledge.
• Provides first line feedback to staff on performance.
• In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
• Creates a positive work environment and contributes to Associate retention.

Requirements

Education Qualifications

• Post-Graduate Certificate or Diploma Nursing - RN
• Preferred: Bachelor's Degree Nursing - RN

Experience Qualifications

• 1-3 years Nursing Minimum of 2 years RN experience

Skills and Abilities

• Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans
• Assess team members' skills, delegates task appropriately and provides oversight to ensure high quality patient care
• Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
• Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
• Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
• Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).

Licenses and Certifications

• BASIC LIFE SUPPORT
• Registered Nurse
• Preferred: Certification in clinical specialty

Supervision Provided by this Position

• Supervises all clinical and support staff assigned to the team.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Frequent invasive and non-invasive patient contact.
• Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
• Ability to react quickly to emergencies.

Join our dedicated team of healthcare professionals at Job Bridge Global, where we are committed to providing exceptional patient care and improving the well-being of our community. Your expertise in patient care coordination will play a vital role in supporting our oncology patients and their families throughout their treatment journeys.

• Assess, plan, implement, and evaluate nursing care for critically ill patients in the ICU.
• Administer medications, treatments, and therapies as prescribed, ensuring patient safety and comfort.
• Monitor vital signs, interpret diagnostic results, and respond promptly to changes in patient condition.
• Operate and manage advanced life support equipment, including ventilators, defibrillators, and cardiac monitors.
• Provide direct patient care, including wound management, airway management, and assistance with activities of daily living.
• Collaborate effectively with physicians, respiratory therapists, pharmacists, and other healthcare professionals to develop and execute comprehensive care plans.
• Educate patients and their families about their condition, treatment, and ongoing care needs.
• Maintain accurate and detailed patient records in accordance with hospital policies and regulatory standards.
• Participate in ward rounds and case conferences to discuss patient progress and care strategies.
• Adhere to all infection control protocols and safety procedures to maintain a safe healthcare environment.
• Engage in continuous professional development to stay current with best practices in critical care nursing.
• Support and mentor junior nursing staff and nursing students.

• Valid Registered Nurse (RN) license and current NMC registration.
• A minimum of 2 years of experience as a Registered Nurse, with at least 1 year in a critical care setting (ICU, CCU, or equivalent).
• Completion of a recognized critical care nursing course or equivalent specialized training.
• Proficiency in managing critically ill patients with complex medical conditions.
• Advanced skills in assessment, monitoring, and intervention for critically ill patients.
• Experience with mechanical ventilation, hemodynamic monitoring, and advanced drug therapies.
• Strong understanding of ACLS (Advanced Cardiovascular Life Support) and BLS (Basic Life Support) protocols.
• Excellent clinical judgment, critical thinking, and problem-solving abilities.
• Exceptional communication, interpersonal, and teamwork skills.
• Ability to remain calm and effective under pressure in a fast-paced environment.
• Compassionate and patient-centered approach to care.
• Willingness to work flexible shifts, including nights, weekends, and holidays.