3,176 Imaging Operations Manager jobs in the United Kingdom
Imaging Operations Manager
Lutterworth, East Midlands
Iron Mountain
Posted 8 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. Thatu2019s why we need smart, committed people to join us. Whether youu2019re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth storu200by while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Title: Imaging Operations Manager
Location: Lutterworth
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, youu2019ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, youu2019ll be part of a global workforce that embraces the differences among us. And here, weu2019ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We canu2019t wait to hear about YOU.
**Job Summary:**
Iron Mountain is seeking an Operations Manager to lead our Digital Imaging & Document Processing operation in Lutterworth. In this pivotal role, you'll oversee all facets of our document scanning and conversion services, ensuring high-quality, secure digitisation for our clients.
You'll be responsible for managing operations, personnel, and processes spanning document logistics, preparation, scan conversion, and post-scan activities within a general production environment.
**Your role in our mission:**
**Operational Leadership:** Oversee all operational activity and personnel, ensuring high standards in document logistics, preparation, scan conversion, and post-scan processes. Provide daily updates to direct reports on priorities, issues, and forecasts.
**Client & Service Excellence:** Ensure all client objectives are met, maintaining proactive and professional communication. Drive exceptional delivery services, meet contractual KPIs, and address any non-compliance or SLA failures swiftly.
**Performance & People Management:** Establish and monitor daily service deliverables, continually seeking to improve operational performance through feedback and reviews. Maintain a comprehensive skills matrix and training plans for your team, addressing underperformance promptly and resolving HR issues as they arise.
**Business Planning & Forecasting:** In collaboration with senior management, agree upon and monitor service delivery plans that maximize resources and exceed client expectations. Maintain accurate pipeline forecasts and work-in-progress streams, publishing regular performance records.
**Quality & Continuous Improvement:** Ensure strict adherence to SOP workflows and TQA processes through effective training and documentation. Investigate non-conformance incidents, contribute to major service failure investigations, and identify process improvements to enhance productivity and service delivery.
**Financial Management:** Maintain a commercially viable operation by monitoring KPIs and ensuring contracts are delivered against agreed cost models. Plan corrective actions for underperforming products, contracts, or staff, and ensure accurate financial data collation and timely forecasting to maximize resource utilization.
**Compliance:** Ensure all Iron Mountain personnel policies and compliance procedures are strictly followed.
**Valued skills & experience:**
**Experience:**
Significant experience managing a large team of 100+ individuals working on a shift rotation pattern. This experience is critical and can be from industries such as call centers, records management, or preferably within a busy document processing environment.
Sound understanding of business process management procedures and techniques.
Comprehensive experience in process implementation & delivery.
Knowledge of operational security related to client confidentiality and legislative compliance.
Proven ability to deliver data services against complex client demands.
Experience with the utilization of variable cost labour through innovative planning and labour processes.
**Leadership & Management Skills:**
Excellent people manager with strong leadership skills able to create a high-performing, motivating culture.
Flexible, adaptive, and innovative team-player focused on processes and results.
Decisive manager capable of handling variable and conflicting business issues.
**Communication:** Exceptional ability to present hard operational facts, objectives, and deliverables.
Please note: Government SC clearance is a **condition of employment** . You must have been a legal resident in the UK for 5 years.
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customersu2019 assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090565
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth storu200by while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Title: Imaging Operations Manager
Location: Lutterworth
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, youu2019ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, youu2019ll be part of a global workforce that embraces the differences among us. And here, weu2019ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We canu2019t wait to hear about YOU.
**Job Summary:**
Iron Mountain is seeking an Operations Manager to lead our Digital Imaging & Document Processing operation in Lutterworth. In this pivotal role, you'll oversee all facets of our document scanning and conversion services, ensuring high-quality, secure digitisation for our clients.
You'll be responsible for managing operations, personnel, and processes spanning document logistics, preparation, scan conversion, and post-scan activities within a general production environment.
**Your role in our mission:**
**Operational Leadership:** Oversee all operational activity and personnel, ensuring high standards in document logistics, preparation, scan conversion, and post-scan processes. Provide daily updates to direct reports on priorities, issues, and forecasts.
**Client & Service Excellence:** Ensure all client objectives are met, maintaining proactive and professional communication. Drive exceptional delivery services, meet contractual KPIs, and address any non-compliance or SLA failures swiftly.
**Performance & People Management:** Establish and monitor daily service deliverables, continually seeking to improve operational performance through feedback and reviews. Maintain a comprehensive skills matrix and training plans for your team, addressing underperformance promptly and resolving HR issues as they arise.
**Business Planning & Forecasting:** In collaboration with senior management, agree upon and monitor service delivery plans that maximize resources and exceed client expectations. Maintain accurate pipeline forecasts and work-in-progress streams, publishing regular performance records.
**Quality & Continuous Improvement:** Ensure strict adherence to SOP workflows and TQA processes through effective training and documentation. Investigate non-conformance incidents, contribute to major service failure investigations, and identify process improvements to enhance productivity and service delivery.
**Financial Management:** Maintain a commercially viable operation by monitoring KPIs and ensuring contracts are delivered against agreed cost models. Plan corrective actions for underperforming products, contracts, or staff, and ensure accurate financial data collation and timely forecasting to maximize resource utilization.
**Compliance:** Ensure all Iron Mountain personnel policies and compliance procedures are strictly followed.
**Valued skills & experience:**
**Experience:**
Significant experience managing a large team of 100+ individuals working on a shift rotation pattern. This experience is critical and can be from industries such as call centers, records management, or preferably within a busy document processing environment.
Sound understanding of business process management procedures and techniques.
Comprehensive experience in process implementation & delivery.
Knowledge of operational security related to client confidentiality and legislative compliance.
Proven ability to deliver data services against complex client demands.
Experience with the utilization of variable cost labour through innovative planning and labour processes.
**Leadership & Management Skills:**
Excellent people manager with strong leadership skills able to create a high-performing, motivating culture.
Flexible, adaptive, and innovative team-player focused on processes and results.
Decisive manager capable of handling variable and conflicting business issues.
**Communication:** Exceptional ability to present hard operational facts, objectives, and deliverables.
Please note: Government SC clearance is a **condition of employment** . You must have been a legal resident in the UK for 5 years.
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customersu2019 assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090565
This advertiser has chosen not to accept applicants from your region.
0
Imaging Operations Manager
Lutterworth, East Midlands
Iron Mountain
Posted 15 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. Thatu2019s why we need smart, committed people to join us. Whether youu2019re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth storu200by while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Title: Imaging Operations Manager
Location: Lutterworth
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, youu2019ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, youu2019ll be part of a global workforce that embraces the differences among us. And here, weu2019ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We canu2019t wait to hear about YOU.
**Job Summary:**
Iron Mountain is seeking an Operations Manager to lead our Digital Imaging & Document Processing operation in Lutterworth. In this pivotal role, you'll oversee all facets of our document scanning and conversion services, ensuring high-quality, secure digitisation for our clients.
You'll be responsible for managing operations, personnel, and processes spanning document logistics, preparation, scan conversion, and post-scan activities within a general production environment.
**Your role in our mission:**
**Operational Leadership:** Oversee all operational activity and personnel, ensuring high standards in document logistics, preparation, scan conversion, and post-scan processes. Provide daily updates to direct reports on priorities, issues, and forecasts.
**Client & Service Excellence:** Ensure all client objectives are met, maintaining proactive and professional communication. Drive exceptional delivery services, meet contractual KPIs, and address any non-compliance or SLA failures swiftly.
**Performance & People Management:** Establish and monitor daily service deliverables, continually seeking to improve operational performance through feedback and reviews. Maintain a comprehensive skills matrix and training plans for your team, addressing underperformance promptly and resolving HR issues as they arise.
**Business Planning & Forecasting:** In collaboration with senior management, agree upon and monitor service delivery plans that maximize resources and exceed client expectations. Maintain accurate pipeline forecasts and work-in-progress streams, publishing regular performance records.
**Quality & Continuous Improvement:** Ensure strict adherence to SOP workflows and TQA processes through effective training and documentation. Investigate non-conformance incidents, contribute to major service failure investigations, and identify process improvements to enhance productivity and service delivery.
**Financial Management:** Maintain a commercially viable operation by monitoring KPIs and ensuring contracts are delivered against agreed cost models. Plan corrective actions for underperforming products, contracts, or staff, and ensure accurate financial data collation and timely forecasting to maximize resource utilization.
**Compliance:** Ensure all Iron Mountain personnel policies and compliance procedures are strictly followed.
**Valued skills & experience:**
**Experience:**
Significant experience managing a large team of 100+ individuals working on a shift rotation pattern. This experience is critical and can be from industries such as call centers, records management, or preferably within a busy document processing environment.
Sound understanding of business process management procedures and techniques.
Comprehensive experience in process implementation & delivery.
Knowledge of operational security related to client confidentiality and legislative compliance.
Proven ability to deliver data services against complex client demands.
Experience with the utilization of variable cost labour through innovative planning and labour processes.
**Leadership & Management Skills:**
Excellent people manager with strong leadership skills able to create a high-performing, motivating culture.
Flexible, adaptive, and innovative team-player focused on processes and results.
Decisive manager capable of handling variable and conflicting business issues.
**Communication:** Exceptional ability to present hard operational facts, objectives, and deliverables.
Please note: Government SC clearance is a **condition of employment** . You must have been a legal resident in the UK for 5 years.
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customersu2019 assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090565
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth storu200by while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Title: Imaging Operations Manager
Location: Lutterworth
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, youu2019ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, youu2019ll be part of a global workforce that embraces the differences among us. And here, weu2019ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We canu2019t wait to hear about YOU.
**Job Summary:**
Iron Mountain is seeking an Operations Manager to lead our Digital Imaging & Document Processing operation in Lutterworth. In this pivotal role, you'll oversee all facets of our document scanning and conversion services, ensuring high-quality, secure digitisation for our clients.
You'll be responsible for managing operations, personnel, and processes spanning document logistics, preparation, scan conversion, and post-scan activities within a general production environment.
**Your role in our mission:**
**Operational Leadership:** Oversee all operational activity and personnel, ensuring high standards in document logistics, preparation, scan conversion, and post-scan processes. Provide daily updates to direct reports on priorities, issues, and forecasts.
**Client & Service Excellence:** Ensure all client objectives are met, maintaining proactive and professional communication. Drive exceptional delivery services, meet contractual KPIs, and address any non-compliance or SLA failures swiftly.
**Performance & People Management:** Establish and monitor daily service deliverables, continually seeking to improve operational performance through feedback and reviews. Maintain a comprehensive skills matrix and training plans for your team, addressing underperformance promptly and resolving HR issues as they arise.
**Business Planning & Forecasting:** In collaboration with senior management, agree upon and monitor service delivery plans that maximize resources and exceed client expectations. Maintain accurate pipeline forecasts and work-in-progress streams, publishing regular performance records.
**Quality & Continuous Improvement:** Ensure strict adherence to SOP workflows and TQA processes through effective training and documentation. Investigate non-conformance incidents, contribute to major service failure investigations, and identify process improvements to enhance productivity and service delivery.
**Financial Management:** Maintain a commercially viable operation by monitoring KPIs and ensuring contracts are delivered against agreed cost models. Plan corrective actions for underperforming products, contracts, or staff, and ensure accurate financial data collation and timely forecasting to maximize resource utilization.
**Compliance:** Ensure all Iron Mountain personnel policies and compliance procedures are strictly followed.
**Valued skills & experience:**
**Experience:**
Significant experience managing a large team of 100+ individuals working on a shift rotation pattern. This experience is critical and can be from industries such as call centers, records management, or preferably within a busy document processing environment.
Sound understanding of business process management procedures and techniques.
Comprehensive experience in process implementation & delivery.
Knowledge of operational security related to client confidentiality and legislative compliance.
Proven ability to deliver data services against complex client demands.
Experience with the utilization of variable cost labour through innovative planning and labour processes.
**Leadership & Management Skills:**
Excellent people manager with strong leadership skills able to create a high-performing, motivating culture.
Flexible, adaptive, and innovative team-player focused on processes and results.
Decisive manager capable of handling variable and conflicting business issues.
**Communication:** Exceptional ability to present hard operational facts, objectives, and deliverables.
Please note: Government SC clearance is a **condition of employment** . You must have been a legal resident in the UK for 5 years.
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customersu2019 assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090565
This advertiser has chosen not to accept applicants from your region.
1
Imaging Operations Manager
Lutterworth, East Midlands
Iron Mountain
Posted 5 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Title: Imaging Operations Manager
Location: Lutterworth
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you'll be part of a global workforce that embraces the differences among us. And here, we'll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can't wait to hear about YOU.
**Job Summary:**
Iron Mountain is seeking an Operations Manager to lead our Digital Imaging & Document Processing operation in Lutterworth. In this pivotal role, you'll oversee all facets of our document scanning and conversion services, ensuring high-quality, secure digitisation for our clients.
You'll be responsible for managing operations, personnel, and processes spanning document logistics, preparation, scan conversion, and post-scan activities within a general production environment.
**Your role in our mission:**
+ **Operational Leadership:** Oversee all operational activity and personnel, ensuring high standards in document logistics, preparation, scan conversion, and post-scan processes. Provide daily updates to direct reports on priorities, issues, and forecasts.
+ **Client & Service Excellence:** Ensure all client objectives are met, maintaining proactive and professional communication. Drive exceptional delivery services, meet contractual KPIs, and address any non-compliance or SLA failures swiftly.
+ **Performance & People Management:** Establish and monitor daily service deliverables, continually seeking to improve operational performance through feedback and reviews. Maintain a comprehensive skills matrix and training plans for your team, addressing underperformance promptly and resolving HR issues as they arise.
+ **Business Planning & Forecasting:** In collaboration with senior management, agree upon and monitor service delivery plans that maximize resources and exceed client expectations. Maintain accurate pipeline forecasts and work-in-progress streams, publishing regular performance records.
+ **Quality & Continuous Improvement:** Ensure strict adherence to SOP workflows and TQA processes through effective training and documentation. Investigate non-conformance incidents, contribute to major service failure investigations, and identify process improvements to enhance productivity and service delivery.
+ **Financial Management:** Maintain a commercially viable operation by monitoring KPIs and ensuring contracts are delivered against agreed cost models. Plan corrective actions for underperforming products, contracts, or staff, and ensure accurate financial data collation and timely forecasting to maximize resource utilization.
+ **Compliance:** Ensure all Iron Mountain personnel policies and compliance procedures are strictly followed.
**Valued skills & experience:**
+ **Experience:**
+ Significant experience managing a large team of 100+ individuals working on a shift rotation pattern. This experience is critical and can be from industries such as call centers, records management, or preferably within a busy document processing environment.
+ Sound understanding of business process management procedures and techniques.
+ Comprehensive experience in process implementation & delivery.
+ Knowledge of operational security related to client confidentiality and legislative compliance.
+ Proven ability to deliver data services against complex client demands.
+ Experience with the utilization of variable cost labour through innovative planning and labour processes.
+ **Leadership & Management Skills:**
+ Excellent people manager with strong leadership skills able to create a high-performing, motivating culture.
+ Flexible, adaptive, and innovative team-player focused on processes and results.
+ Decisive manager capable of handling variable and conflicting business issues.
+ **Communication:** Exceptional ability to present hard operational facts, objectives, and deliverables.
Please note: Government SC clearance is a **condition of employment** . You must have been a legal resident in the UK for 5 years.
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090565
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Title: Imaging Operations Manager
Location: Lutterworth
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you'll be part of a global workforce that embraces the differences among us. And here, we'll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can't wait to hear about YOU.
**Job Summary:**
Iron Mountain is seeking an Operations Manager to lead our Digital Imaging & Document Processing operation in Lutterworth. In this pivotal role, you'll oversee all facets of our document scanning and conversion services, ensuring high-quality, secure digitisation for our clients.
You'll be responsible for managing operations, personnel, and processes spanning document logistics, preparation, scan conversion, and post-scan activities within a general production environment.
**Your role in our mission:**
+ **Operational Leadership:** Oversee all operational activity and personnel, ensuring high standards in document logistics, preparation, scan conversion, and post-scan processes. Provide daily updates to direct reports on priorities, issues, and forecasts.
+ **Client & Service Excellence:** Ensure all client objectives are met, maintaining proactive and professional communication. Drive exceptional delivery services, meet contractual KPIs, and address any non-compliance or SLA failures swiftly.
+ **Performance & People Management:** Establish and monitor daily service deliverables, continually seeking to improve operational performance through feedback and reviews. Maintain a comprehensive skills matrix and training plans for your team, addressing underperformance promptly and resolving HR issues as they arise.
+ **Business Planning & Forecasting:** In collaboration with senior management, agree upon and monitor service delivery plans that maximize resources and exceed client expectations. Maintain accurate pipeline forecasts and work-in-progress streams, publishing regular performance records.
+ **Quality & Continuous Improvement:** Ensure strict adherence to SOP workflows and TQA processes through effective training and documentation. Investigate non-conformance incidents, contribute to major service failure investigations, and identify process improvements to enhance productivity and service delivery.
+ **Financial Management:** Maintain a commercially viable operation by monitoring KPIs and ensuring contracts are delivered against agreed cost models. Plan corrective actions for underperforming products, contracts, or staff, and ensure accurate financial data collation and timely forecasting to maximize resource utilization.
+ **Compliance:** Ensure all Iron Mountain personnel policies and compliance procedures are strictly followed.
**Valued skills & experience:**
+ **Experience:**
+ Significant experience managing a large team of 100+ individuals working on a shift rotation pattern. This experience is critical and can be from industries such as call centers, records management, or preferably within a busy document processing environment.
+ Sound understanding of business process management procedures and techniques.
+ Comprehensive experience in process implementation & delivery.
+ Knowledge of operational security related to client confidentiality and legislative compliance.
+ Proven ability to deliver data services against complex client demands.
+ Experience with the utilization of variable cost labour through innovative planning and labour processes.
+ **Leadership & Management Skills:**
+ Excellent people manager with strong leadership skills able to create a high-performing, motivating culture.
+ Flexible, adaptive, and innovative team-player focused on processes and results.
+ Decisive manager capable of handling variable and conflicting business issues.
+ **Communication:** Exceptional ability to present hard operational facts, objectives, and deliverables.
Please note: Government SC clearance is a **condition of employment** . You must have been a legal resident in the UK for 5 years.
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090565
This advertiser has chosen not to accept applicants from your region.
2
Field Service Engineer, Medical Imaging Systems
Birmingham, West Midlands
£45000 - £50000 Annually
TRS Consulting
Posted today
Job Viewed
Job Description
Field Service Engineer, Medical Imaging Systems
***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of imaging systems ***
- Basic Salary Circa £45,000 to £50,000
- Car Allowance or Company Car
- Bonus
- Full Product Training
- Pension
- Healthcare
- Phone, Laptop
- Holidays
The Role – Field Service Engineer, Medical Imaging Systems
This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated imaging systems.
Your Background – Field Service Engineer, Medical Imaging Systems
To succeed in this exciting role you will have the following skills or epxerience:
- A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment
- Applications are encouraged from engineers with a broad range of backgrounds, including:
- imaging / printing / pre-press
- semi-conductor
- manufacturing
- maintenance / PLC
- electronics / electro-mechanical
- laboratory, medical, pharmaceutical,
- ex forces engineers (medical and dental, weapons systems, radar, REME electronics) - A qualification in engineering, electrical or electronics is essential
- Applicants are welcome from engineers from a broad base of sectors, as full and comprehensive product training will be provided
The Company - Field Service Engineer, Medical Imaging Systems
- Well respected supplier of sophisticated imaging systems
- Their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader
- At the core of their business lie product innovation, excellent customer service and good people
This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business.
This advertiser has chosen not to accept applicants from your region.
3
Field Service Engineer, Medical Imaging Systems
Leicester, East Midlands
£45000 - £50000 Annually
TRS Consulting
Posted today
Job Viewed
Job Description
Field Service Engineer, Medical Imaging Systems
***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of imaging systems ***
- Basic Salary Circa £45,000 to £50,000
- Car Allowance or Company Car
- Bonus
- Full Product Training
- Pension
- Healthcare
- Phone, Laptop
- Holidays
The Role – Field Service Engineer, Medical Imaging Systems
This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated imaging systems.
Your Background – Field Service Engineer, Medical Imaging Systems
To succeed in this exciting role you will have the following skills or epxerience:
- A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment
- Applications are encouraged from engineers with a broad range of backgrounds, including:
- imaging / printing / pre-press
- semi-conductor
- manufacturing
- maintenance / PLC
- electronics / electro-mechanical
- laboratory, medical, pharmaceutical,
- ex forces engineers (medical and dental, weapons systems, radar, REME electronics) - A qualification in engineering, electrical or electronics is essential
- Applicants are welcome from engineers from a broad base of sectors, as full and comprehensive product training will be provided
The Company - Field Service Engineer, Medical Imaging Systems
- Well respected supplier of sophisticated imaging systems
- Their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader
- At the core of their business lie product innovation, excellent customer service and good people
This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business.
This advertiser has chosen not to accept applicants from your region.
4
Field Service Engineer, Medical Imaging Systems
Coventry, West Midlands
£45000 - £50000 Annually
TRS Consulting
Posted today
Job Viewed
Job Description
Field Service Engineer, Medical Imaging Systems
***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of imaging systems ***
- Basic Salary Circa £45,000 to £50,000
- Car Allowance or Company Car
- Bonus
- Full Product Training
- Pension
- Healthcare
- Phone, Laptop
- Holidays
The Role – Field Service Engineer, Medical Imaging Systems
This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated imaging systems.
Your Background – Field Service Engineer, Medical Imaging Systems
To succeed in this exciting role you will have the following skills or epxerience:
- A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment
- Applications are encouraged from engineers with a broad range of backgrounds, including:
- imaging / printing / pre-press
- semi-conductor
- manufacturing
- maintenance / PLC
- electronics / electro-mechanical
- laboratory, medical, pharmaceutical,
- ex forces engineers (medical and dental, weapons systems, radar, REME electronics) - A qualification in engineering, electrical or electronics is essential
- Applicants are welcome from engineers from a broad base of sectors, as full and comprehensive product training will be provided
The Company - Field Service Engineer, Medical Imaging Systems
- Well respected supplier of sophisticated imaging systems
- Their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader
- At the core of their business lie product innovation, excellent customer service and good people
This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business.
This advertiser has chosen not to accept applicants from your region.
5
Field Service Engineer, Medical Imaging Systems
Wolverhampton, West Midlands
£45000 - £50000 Annually
TRS Consulting
Posted today
Job Viewed
Job Description
Field Service Engineer, Medical Imaging Systems
***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of imaging systems ***
- Basic Salary Circa £45,000 to £50,000
- Car Allowance or Company Car
- Bonus
- Full Product Training
- Pension
- Healthcare
- Phone, Laptop
- Holidays
The Role – Field Service Engineer, Medical Imaging Systems
This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated imaging systems.
Your Background – Field Service Engineer, Medical Imaging Systems
To succeed in this exciting role you will have the following skills or epxerience:
- A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment
- Applications are encouraged from engineers with a broad range of backgrounds, including:
- imaging / printing / pre-press
- semi-conductor
- manufacturing
- maintenance / PLC
- electronics / electro-mechanical
- laboratory, medical, pharmaceutical,
- ex forces engineers (medical and dental, weapons systems, radar, REME electronics) - A qualification in engineering, electrical or electronics is essential
- Applicants are welcome from engineers from a broad base of sectors, as full and comprehensive product training will be provided
The Company - Field Service Engineer, Medical Imaging Systems
- Well respected supplier of sophisticated imaging systems
- Their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader
- At the core of their business lie product innovation, excellent customer service and good people
This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business.
This advertiser has chosen not to accept applicants from your region.
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6
Field Service Engineer, Medical Imaging Systems
B1 1AY Birmingham, West Midlands
TRS Consulting
Posted today
Job Viewed
Job Description
Field Service Engineer, Medical Imaging Systems
***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of imaging systems ***
- Basic Salary Circa £45,000 to £50,000
- Car Allowance or Company Car
- Bonus
- Full Product Training
- Pension
- Healthcare
- Phone, Laptop
- Holidays
The Role – Field Service Engine.
WHJS1_UKTJ
This advertiser has chosen not to accept applicants from your region.
7
Operations Manager,Operations
Croydon, London
Amazon
Posted 22 days ago
Job Viewed
Job Description
Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Itu2019s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, youu2019ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance
A day in the life
Youu2019ll lead shifts at one of our operational sites. Youu2019ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means youu2019ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youu2019ll be a source of leadership and support your team to be the best managers they can be.
About the team
Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.
Basic Qualifications
- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains
Preferred Qualifications
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Itu2019s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, youu2019ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance
A day in the life
Youu2019ll lead shifts at one of our operational sites. Youu2019ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means youu2019ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youu2019ll be a source of leadership and support your team to be the best managers they can be.
About the team
Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.
Basic Qualifications
- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains
Preferred Qualifications
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
8
Operations Manager,Operations
Croydon, London
Amazon
Posted 22 days ago
Job Viewed
Job Description
Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Itu2019s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, youu2019ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance
A day in the life
Youu2019ll lead shifts at one of our operational sites. Youu2019ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means youu2019ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youu2019ll be a source of leadership and support your team to be the best managers they can be.
About the team
Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.
Basic Qualifications
- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains
Preferred Qualifications
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Itu2019s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, youu2019ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance
A day in the life
Youu2019ll lead shifts at one of our operational sites. Youu2019ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means youu2019ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youu2019ll be a source of leadership and support your team to be the best managers they can be.
About the team
Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.
Basic Qualifications
- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains
Preferred Qualifications
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
9