149 Implementation Analyst jobs in the United Kingdom

Role Summary

The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required.

Main Job Tasks and Responsibilities

• Respond to and follow up customer support calls (1st, 2nd and 3rd line support)
• Identify, diagnose and resolve customer and project issues / requests
• Support and be involved in customer project work as needed
• Update internal systems with regards to work activity and any required documentation

Key Tasks

• To investigate reported incidents/problems with BCP packages
• To provide help and advice to customers in the use of BCP package software
• Self-education within required application areas to a high standard
• To ensure customers are informed of progress on all issues
• To manage and prioritise own outstanding issues list
• Application deployment and implementation tasks carried out both remotely and on site

Additional Duties

• Liaise with internal departments to progress projects and or the resolution of customer issues
• Undertake customer project work under the guidance of project managers and implementers
• Be required to work on customers’ sites from time to time including but not limited to training sessions and system run throughs
• Be required to provide out of hours telephone support for customers from time to time
• Perform other duties from time to time as required

Qualifications and experience

• PC literate with good knowledge of Microsoft Office
• Problem solving skills
• Excellent written and verbal communication skills
• Ability to work in a team and independently
• Must live within an hour's drive of Stockport

Responsible to: Customer Services Manager

More About The Role
Our Technical / Quality team are a very important team when it comes to Morrisons Manufacturing. It's down to them to ensure we're legally compliant from a food safety point of view. Our sites are super busy, ever-demanding and our standards are high - keeping our Technical team busy every day. 

Reporting to the Shift Technical Manager, you will:

• Monitor, control and audit the production process 
li>Ensure that conformity and non-conformity are communicated, followed up and closed off.
• Investigate any food safety incidents applying root cause analysis and ensure that the day to day site technical function is achieved
< i>Support the site management team during any external accreditation such as BRC and Morrisons manufacturing standards
• Ensure that the site production is supported during the launch of any new product line

About You
As well as a keen eye for detail you will also need:

• The confidence to challenge with a proactive and ‘can do’ attitude
• li>Good PC skills (especially Google)
• Food experience in a technical or similar type role. 
li>A HACCP qualification or a food safety qualification (ideally)

 
In return for your hard work we will offer you:

li>Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you - whether that be a birthday, religious holiday or a special occasion  li>15% discount in our supermarkets and convenience stores available from the day you join us  li>Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised staff canteen 
li>Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Optional Payroll charity donations 
li>A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

About The Company
You’ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets.
At Myton Food Group, we have a legacy to be proud of. We’re British farming’s biggest single direct customer. We buy from highly valued suppliers. And we’re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more.
We really do stand out in the world of food manufacturing. But what we’re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.

More About The Role
Our Technical / Quality team are a very important team when it comes to Morrisons Manufacturing. It's down to them to ensure we're legally compliant from a food safety point of view. Our sites are super busy, ever-demanding and our standards are high - keeping our Technical team busy every day. 

Reporting to the Shift Technical Manager, you will:

• Monitor, control and audit the production process 
li>Ensure that conformity and non-conformity are communicated, followed up and closed off.
• Investigate any food safety incidents applying root cause analysis and ensure that the day to day site technical function is achieved
< i>Support the site management team during any external accreditation such as BRC and Morrisons manufacturing standards
• Ensure that the site production is supported during the launch of any new product line

About You
As well as a keen eye for detail you will also need:

• The confidence to challenge with a proactive and ‘can do’ attitude
• li>Good PC skills (especially Google)
• Food experience in a technical or similar type role. 
li>A HACCP qualification or a food safety qualification (ideally)

 
In return for your hard work we will offer you:

li>Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you - whether that be a birthday, religious holiday or a special occasion  li>15% discount in our supermarkets and convenience stores available from the day you join us  li>Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised staff canteen 
li>Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Optional Payroll charity donations 
li>A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

About The Company
You’ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets.
At Myton Food Group, we have a legacy to be proud of. We’re British farming’s biggest single direct customer. We buy from highly valued suppliers. And we’re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more.
We really do stand out in the world of food manufacturing. But what we’re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Role Title: Technical Analyst

Location: Sheffield (Hybrid - 60% office 40% home)

Duration: 28/11/2025

Role Description:

Client is working on a strategic Identity and Access Management programme and modernising Application authentication and authorisation protocols across the bank.

Role Description:

The roles are technical analyst roles with significant focus on technology. Successful candidates must therefore have strong analyst skills, experience of gathering and managing requirements and technical knowledge as a significant part of the role is working with technical/IAM specialists.

Key Accountabilities:

• This role requires an in-depth knowledge of Active Directory, Windows Server, Windows security and related technology.

• Knowledge of LDAP integrations, file transfer protocols such as SMB, as well as TLS protocols, ciphers, encryption and other authentication technologies.

• Experience with Kerberos, NTLM, and other standard LDAP authentication methods.

• Ability to troubleshoot application integration issues and assist with application configuration setup. Must be able to work in a team environment with a “can do” attitude capable of overcoming difficult challenges.

• Providing support to the wider team during outages / incidents

• Experience of integration of CDS applications, defining standards and implementation of these

Essential Skills

• Minimum 5 years overall IT experience with 2 - 3 years of experience working with Microsoft platform technologies.

• Knowledge of Microsoft Directory services, application authentication and network security.

• Must show a progressive advancement in responsibility including deep troubleshooting technical skills.

• Self-driven and be able to work independently with minimal supervision

• Requirements gathering in a technical environment – Cloud and on-premise infrastructure platforms

• Strong process mapping skills

• Strong analysis skills

• Identification of use cases

• Technical understanding of infrastructure technologies

• Experience of working closely with IT developers/engineers and operational teams

• Root cause analysis skills

• Ability to optimise processes and maximise efficiency

• Strong stakeholder engagement and communication skills

• Confident at presenting what they are working on

• Positive team player working as part of a large programme; questioning mind to fact find and challenge where appropriate

• Accountability for deliverables and proven track record of delivering on schedule

• Good time management

• Must be self-sufficient; able to deliver quality output without supervision

• Proficient in MS Excel, Visio, Confluence

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

Role Technical Analyst-Windows Server, Azure Active Directory

Location UK Sheffield Hybrid

Mode-Hybrid-3 days

Type-Subcon/FTE

JD

Key Accountabilities

This role requires an in depth knowledge of Active Directory Windows Server Windows security and related technology

Knowledge of LDAP integrations file transfer protocols such as SMB as well as TLS protocols ciphers encryption and other authentication technologies

Experience with Kerberos NTLM and other standard LDAP authentication methods

Ability to troubleshoot application integration issues and assist with application configuration setup Must be able to work in a team environment with a can do attitude capable of overcoming difficult challenges

Providing support to the wider team during outages incidents

Experience of integration of CDS applications defining standards and implementation of these

Essential Skills

Minimum 5 years overall IT experience with 2 3 years of experience working with Microsoft platform technologies

Knowledge of Microsoft Directory services application authentication and network security

Must show a progressive advancement in responsibility including deep troubleshooting technical skills

Selfdriven and be able to work independently with minimal supervision

Requirements gathering in a technical environment Cloud and onpremise infrastructure platforms

Strong process mapping skills

Strong analysis skills

Identification of use cases

Technical understanding of infrastructure technologies

Experience of working closely with IT developersengineers and operational teams

Root cause analysis skills

Ability to optimise processes and maximise efficiency

Strong stakeholder engagement and communication skills

Confident at presenting what they are working on

Skills

Mandatory Skills : Windows Server,Azure Active Directory

Job Title : Technical Support Analyst

Location : Sutton Coldfield

Salary : 30,000 to 35,000 per annum, depending on experience

Job Type : Full-time, Permanent

About us :

Established in 2006, Gemini Wealth Group is an award-winning independent financial advisory firm based in Sutton Coldfield. Our mission is to be the 'go-to' business for financial advice and planning by building a team of like-minded professionals who embody our core values of innovation, integrity, honesty, and transparency. We pride ourselves on providing comprehensive in-house solutions and unbiased, expert advice to support individuals and families on their financial journey.

We offer services in investment advice, retirement planning, tax mitigation, and asset protection, ensuring that we help our clients achieve their financial goals.

About the role :

We are seeking a detail-oriented and proactive Technical Support Analyst to join our team. This role is crucial in providing technical support to our financial advisers, outsourced paraplanning provider, and compliance team. You will play a key role in ensuring the efficient delivery of high-quality client services and financial advice processes.

Your responsibilities will include:

• Providing technical support to the financial adviser team
• Calculating and assessing Capital Gains Tax (CGT) liabilities on investment disposals and chargeable event gains for investment bonds
• Supporting pension income calculations, including assessing lifetime allowance (LTA) positions and annual allowance usage
• Assisting in the creation and maintenance of detailed cashflow modelling reports using tools such as Voyant
• Gathering, verifying, and analysing client data, including fact finds, policy information, and valuations
• Liaising with product providers and platforms to obtain information and quotes
• Monitoring workflow to ensure tasks are completed within service level agreements and compliance requirements
• Maintaining accurate and compliant client records in CRM and back-office systems, such as Intelligent Office
• Supporting the compliance team to ensure all documentation and advice processes adhere to FCA regulations
• Contributing to the continuous improvement of operational processes and documentation standards
• Acting as a point of contact for adviser queries regarding technical matters

About you :

• Previous experience in a technical support or administrative role within an Independent Financial Adviser (IFA), wealth management, or financial planning firm
• A good understanding of financial products, including pensions, ISAs, bonds, and protection policies
• Working knowledge of FCA regulations and financial planning compliance requirements
• Proficiency in financial planning software (e.g., Intelligent Office, Voyant) and the Microsoft Office Suite
• Strong analytical, organizational, and time management skills
• Excellent attention to detail with a commitment to delivering high-quality work
• Effective written and verbal communication skills
• Ability to work both independently and collaboratively in a fast-paced environment

Desirable :

• A Certificate in Financial Services or working towards a CII Diploma in Regulated Financial Planning.
• Experience with cashflow modelling tools

What we offer :

• A competitive salary and benefits package
• The opportunity to work within a supportive and growing IFA environment
• Career progression and professional development support
• A collaborative and ethical company culture

If this role sounds suitable for you, please click apply so submit your CV and Cover Letter.

Candidates with experience of; Financial Planning Assistant, Wealth Management Assistant, IFA Administrator, Financial Administrator, Financial Planning Assistant, IFA Technical Administrator, Wealth Management Administrator also be considered for this role.