387 Implementation Manager jobs in the United Kingdom
Implementation Manager
Posted today
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Implementation Manager
Posted 2 days ago
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Job Description
Here is a fantastic Software Implementation Project Management opportunity for someone looking to work for an independent software provider with a brilliant industry reputation and supportive culture.
Salary: Up to £40,000
Location: Bristol 1 day a month
No sponsorship offered
We are currently supporting Iken, an independent software company based in the heart of Bristol, to recruit for their next Software Implementation Manager. Iken is known for helping clients boost productivity, streamline processes, and deliver real value. Their clients stay with them for the long haul because of their results and the people behind them.
The role:
This isn’t your average Project Manager role. You’ll:
- Own client implementations
- Deliver consultancy and training
- Act as the key point of contact from kick-off to handover
You'll manage a mix of remote and onsite delivery, working closely with a wide variety of organisations, including legal firms and public sector clients, to help them get the most out of Iken.
Skills you’ll need:
- Previous experience delivering Software projects to clients
- Client-focused, proactive, and commercially aware
- An excellent communicator with strong process mapping and consultancy skills
- Experience training end users
- You’ll thrive at Iken if you’re inquisitive, tenacious, warm-hearted, and brave. Their culture is high challenge, high support, and they have plenty of fun along the way.
Salary and benefits:
This role is paying £0,000- 0,000 per annum with great benefits including:
- Hybrid working- 1 day in Bristol monthly.
- 25 days holiday
- Competitive pension
Ready to join a highly supportive and collaborative, service-driven business? Get in touch today.
Customer Implementation Manager
Posted 4 days ago
Job Viewed
Job Description
We are looking for someone experienced in Customer Onboarding to lead customers through the implementation of our client’s software. This role will be office based with occasional flexibility for ad hoc WFH. The role is based in Guildford.
This role is ideal for someone with a strong background in SaaS onboarding, system configuration, and data migration, who can confidently manage complex implementation projects while providing hands-on on-boarding sessions and support. You’ll work closely with key stakeholders, acting as both project manager and trusted advisor, to ensure every customer enjoys a seamless service.
What You’ll Do:
- Configure systems, manage data migration and ensure solutions are tailored to each customer’s needs
- Plan and deliver onboarding sessions
- Lead the end-to-end onboarding and implementation process
- Acting as the primary point of contact and project manager for new customers
- Work with Sales to scope projects pre-contract and set clear onboarding expectations
- Host kick-off meetings to agree project objectives
- Monitor progress at product-specific checkpoints, troubleshoot issues, and keep projects on track
- Manage additional product rollouts for existing customers.
- Provide hands-on support post live adoption to ensure customers achieve maximum value
- Experience working in an implementations team within a SaaS environment, configuring, and rolling out system implementations for customers
- Proven expertise in SaaS onboarding and implementation.
- Strong project management skills, with a track record of delivering complex implementations on time and within scope
- Experience delivering customer on-boarding and supporting customers through system adoption
- Experience in the medical sector would be an advantage
- A base salary of up to £38,000 + 5% bonus
- Contributory pension scheme
- Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme
Client Implementation Manager
Posted 10 days ago
Job Viewed
Job Description
Join Our Client as a Client Implementation Manager!
Location: London/Hybrid
Contract Type: 9 months
Daily Rate: from 700 via Umbrella Company, dependant on experience
Are you ready to make a significant impact in the financial services industry? Our client, a Fortune 500 company with over 130 years of experience, is looking for a dynamic Client Implementation Manager to join their team! This is your chance to work with a globally recognised, award-winning financial institution known for its innovative services and commitment to excellence.
What You'll Do:
As a vital member of the Client Implementation Group, you will:
- Lead Pooled Fund Launches: Focus on onboarding strategic clients launching Tax Transparent Funds (TTF) and Long Term Asset Funds (LTAF).
- Project Management: Develop and execute comprehensive project plans, ensuring timely completion of all activities.
- Stakeholder Engagement: Build and nurture productive relationships with internal and external stakeholders.
- Monitor Progress: analyse performance against plans, identify trends, and implement corrective actions as needed.
- Guide Teams: Provide leadership and motivation to ensure all team members achieve project objectives.
- Communicate Effectively: Share updates and escalate issues promptly to keep everyone aligned.
Who You Are:
You are a confident, well-presented professional with a passion for delivering results. You possess:
- Fund Launch Experience: Previous experience with fund launches is ideal.
- Knowledge of TTF and LTAF: Understanding these fund types will set you apart.
- Project Management Expertise: A multi-disciplinary background with a strong grasp of project management principles.
- organisational Skills: Excellent analytical skills with the ability to prioritise effectively under pressure.
- Communication Skills: Strong leadership and communication abilities, both written and verbal.
Why Join Us?
Flexible Work Environment: Enjoy a hybrid working model-3 days in the office, 2 days from home.
Collaborative Culture: Be part of a diverse team that values inclusivity and the unique talents of every individual.
Ready to Take the Next Step?
If you're excited to contribute to a leading financial institution and help shape the future of fund launches, we want to hear from you!
Please note, if you don't hear from us within 48 hours, we regret to inform you that your application has not been successful this time. However, we may keep your details on file for future opportunities.
Apply Now and Join Us on This Exciting Journey!
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Implementation Manager
Posted 4 days ago
Job Viewed
Job Description
We are looking for someone experienced in Customer Onboarding to lead customers through the implementation of our client’s software. This role will be office based with occasional flexibility for ad hoc WFH. The role is based in Guildford.
This role is ideal for someone with a strong background in SaaS onboarding, system configuration, and data migration, who can confidently manage complex implementation projects while providing hands-on on-boarding sessions and support. You’ll work closely with key stakeholders, acting as both project manager and trusted advisor, to ensure every customer enjoys a seamless service.
What You’ll Do:
- Configure systems, manage data migration and ensure solutions are tailored to each customer’s needs
- Plan and deliver onboarding sessions
- Lead the end-to-end onboarding and implementation process
- Acting as the primary point of contact and project manager for new customers
- Work with Sales to scope projects pre-contract and set clear onboarding expectations
- Host kick-off meetings to agree project objectives
- Monitor progress at product-specific checkpoints, troubleshoot issues, and keep projects on track
- Manage additional product rollouts for existing customers.
- Provide hands-on support post live adoption to ensure customers achieve maximum value
- Experience working in an implementations team within a SaaS environment, configuring, and rolling out system implementations for customers
- Proven expertise in SaaS onboarding and implementation.
- Strong project management skills, with a track record of delivering complex implementations on time and within scope
- Experience delivering customer on-boarding and supporting customers through system adoption
- Experience in the medical sector would be an advantage
- A base salary of up to £38,000 + 5% bonus
- Contributory pension scheme
- Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme
Client Implementation Manager
Posted 10 days ago
Job Viewed
Job Description
Join Our Client as a Client Implementation Manager!
Location: London/Hybrid
Contract Type: 9 months
Daily Rate: from 700 via Umbrella Company, dependant on experience
Are you ready to make a significant impact in the financial services industry? Our client, a Fortune 500 company with over 130 years of experience, is looking for a dynamic Client Implementation Manager to join their team! This is your chance to work with a globally recognised, award-winning financial institution known for its innovative services and commitment to excellence.
What You'll Do:
As a vital member of the Client Implementation Group, you will:
- Lead Pooled Fund Launches: Focus on onboarding strategic clients launching Tax Transparent Funds (TTF) and Long Term Asset Funds (LTAF).
- Project Management: Develop and execute comprehensive project plans, ensuring timely completion of all activities.
- Stakeholder Engagement: Build and nurture productive relationships with internal and external stakeholders.
- Monitor Progress: analyse performance against plans, identify trends, and implement corrective actions as needed.
- Guide Teams: Provide leadership and motivation to ensure all team members achieve project objectives.
- Communicate Effectively: Share updates and escalate issues promptly to keep everyone aligned.
Who You Are:
You are a confident, well-presented professional with a passion for delivering results. You possess:
- Fund Launch Experience: Previous experience with fund launches is ideal.
- Knowledge of TTF and LTAF: Understanding these fund types will set you apart.
- Project Management Expertise: A multi-disciplinary background with a strong grasp of project management principles.
- organisational Skills: Excellent analytical skills with the ability to prioritise effectively under pressure.
- Communication Skills: Strong leadership and communication abilities, both written and verbal.
Why Join Us?
Flexible Work Environment: Enjoy a hybrid working model-3 days in the office, 2 days from home.
Collaborative Culture: Be part of a diverse team that values inclusivity and the unique talents of every individual.
Ready to Take the Next Step?
If you're excited to contribute to a leading financial institution and help shape the future of fund launches, we want to hear from you!
Please note, if you don't hear from us within 48 hours, we regret to inform you that your application has not been successful this time. However, we may keep your details on file for future opportunities.
Apply Now and Join Us on This Exciting Journey!
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Client Implementation Manager
Posted 4 days ago
Job Viewed
Job Description
Client Implementation Manager
London/Hybrid
9 month Contract
From £700 a day via Umbrella Company
Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
An exciting opportunity to join my client who are a Fortune 500 company, globally recognised, award-winning financial institution that has been in continuous operation since 1889. They are proud to provide innovative financial services and guidance to the world’s most successful people, families and institutions by remaining true to their enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, they serve the world’s most sophisticated clients using leading technology and exceptional service.
They are looking for an Client Implementation Manager to join their team on an initial 9 month contract. Based at the offices in London the role is hybrid working being office based 3 days a week, 2 days working from home, standard office hours Monday to Friday 9am to 5pm with occasional out of hours for meetings.
Role
Working within the Client Implementation Group you will be focussing on the onboarding of strategic clients who are launching pooled funds with a focus primarily on Tax Transparent funds and Funds that follow LTAF regulations. Oher fund types are also covered when requested.
You should be able to provide comprehensive and extensive project management support to stakeholders in defining and executing the programme. Be able to identify and understand the stakeholders’ and client’s needs and assess the risk, assumptions and constraints.
This will be a client facing role and you will be expected to build up productive relationships with internal and external stake holders. We are looking for someone who is confident, well-presented and an agent of change. Prior experience of Fund launches is ideal.
Principal Responsibilities
- Developing the fund launch project plan, identifying and scheduling project activities, managing meetings, as well as creating and maintaining other relevant project governance documents.
- Oversees all identified work streams.
- Provides comprehensive and extensive implementation support to manage the establishment of the required operational model.
- Ensures that all work in the plan is completed timely to accomplish the project objectives and launch funds within the clients expected time frames.
- Responsible for monitoring and controlling the work by comparing actual performance with planned performance. Responsible for analysing variances, assessing any trends that can affect progress, evaluating possible alternatives, and to implement appropriate corrective action(s) as needed.
- Responsible for communication, leadership, and management to effectively exchange accurate and relevant information with all project team members.
- Responsible for providing guidance and motivation to team members and project stakeholders and ensuring resources are achieving project objectives.
- Provides project stakeholders and management with status updates, and timely escalation of issues and delays to timelines.
Skills / Experience
- Experience of Client Implementation and onboarding is essential.
- Multi-disciplinary expert with Project Management knowledge
- Displays an appropriate sense of urgency with the ability to effectively prioritise workload under pressure.
- Highly flexible and adaptable to change.
- Knowledge in developing standards or best practices
- Skills in translating broad strategic intent into tactical plans and directions
- Excellent organizational and analytical skills are required.
- Requires excellent leadership skills and communication skills (both written and oral)
- Previous experience of fund launches would be advantageous.
- Understanding of TTF and LTAF funds beneficial
- Experience of fund accounting, transfer agency, custody and tax process or a subset of thereof would be beneficial.
- Demonstrates excellent experience in change initiatives, covering such areas as operations, IT and product development; with a track record of accomplishment in large, complex projects and change initiatives
- Requires a college or university degree and/or relevant work experience, excellent organizational and leadership skills in project management that provides knowledge to the functional business
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
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Client Implementation Manager
Posted 4 days ago
Job Viewed
Job Description
Client Implementation Manager
London/Hybrid
9 month Contract
From £700 a day via Umbrella Company
Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
An exciting opportunity to join my client who are a Fortune 500 company, globally recognised, award-winning financial institution that has been in continuous operation since 1889. They are proud to provide innovative financial services and guidance to the world’s most successful people, families and institutions by remaining true to their enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, they serve the world’s most sophisticated clients using leading technology and exceptional service.
They are looking for an Client Implementation Manager to join their team on an initial 9 month contract. Based at the offices in London the role is hybrid working being office based 3 days a week, 2 days working from home, standard office hours Monday to Friday 9am to 5pm with occasional out of hours for meetings.
Role
Working within the Client Implementation Group you will be focussing on the onboarding of strategic clients who are launching pooled funds with a focus primarily on Tax Transparent funds and Funds that follow LTAF regulations. Oher fund types are also covered when requested.
You should be able to provide comprehensive and extensive project management support to stakeholders in defining and executing the programme. Be able to identify and understand the stakeholders’ and client’s needs and assess the risk, assumptions and constraints.
This will be a client facing role and you will be expected to build up productive relationships with internal and external stake holders. We are looking for someone who is confident, well-presented and an agent of change. Prior experience of Fund launches is ideal.
Principal Responsibilities
- Developing the fund launch project plan, identifying and scheduling project activities, managing meetings, as well as creating and maintaining other relevant project governance documents.
- Oversees all identified work streams.
- Provides comprehensive and extensive implementation support to manage the establishment of the required operational model.
- Ensures that all work in the plan is completed timely to accomplish the project objectives and launch funds within the clients expected time frames.
- Responsible for monitoring and controlling the work by comparing actual performance with planned performance. Responsible for analysing variances, assessing any trends that can affect progress, evaluating possible alternatives, and to implement appropriate corrective action(s) as needed.
- Responsible for communication, leadership, and management to effectively exchange accurate and relevant information with all project team members.
- Responsible for providing guidance and motivation to team members and project stakeholders and ensuring resources are achieving project objectives.
- Provides project stakeholders and management with status updates, and timely escalation of issues and delays to timelines.
Skills / Experience
- Experience of Client Implementation and onboarding is essential.
- Multi-disciplinary expert with Project Management knowledge
- Displays an appropriate sense of urgency with the ability to effectively prioritise workload under pressure.
- Highly flexible and adaptable to change.
- Knowledge in developing standards or best practices
- Skills in translating broad strategic intent into tactical plans and directions
- Excellent organizational and analytical skills are required.
- Requires excellent leadership skills and communication skills (both written and oral)
- Previous experience of fund launches would be advantageous.
- Understanding of TTF and LTAF funds beneficial
- Experience of fund accounting, transfer agency, custody and tax process or a subset of thereof would be beneficial.
- Demonstrates excellent experience in change initiatives, covering such areas as operations, IT and product development; with a track record of accomplishment in large, complex projects and change initiatives
- Requires a college or university degree and/or relevant work experience, excellent organizational and leadership skills in project management that provides knowledge to the functional business
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
HRIS Implementation Manager
Posted 6 days ago
Job Viewed
Job Description
I am delighted to bring this HRIS Implementation Manager fixed-term contract to the market exclusively. This role is responsible for overseeing the RFP, selection, and full implementation of a new HR system, managing all phases from planning through to post-launch support. The position involves coordinating technical migration, stakeholder engagement, testing, training, and process optimisation.
Key Responsibilities
- Lead the full rollout of a new HR platform, ensuring delivery meets agreed timelines, budgets, and specifications
- Develop and maintain structured project documentation, including timelines, risk logs, and issue trackers
- Coordinate activities across multiple streams such as data migration, system setup, testing, training, and change enablement
- Liaise with external vendors and implementation partners to ensure milestones are achieved
- Manage governance processes and provide regular updates to stakeholders
- Oversee the technical transition from existing platforms to the new HR system
- Manage complex data migration tasks, ensuring accuracy and continuity of employee records and historical data
- Lead data cleansing and validation efforts to improve data quality
- Ensure smooth transfer of employment data, including contracts, personal details, and historical changes
- Maintain data connections between integrated systems and ensure reporting continuity
- Establish updated data governance protocols and preserve key reporting structures
- Coordinate migration of absence records, training logs, payroll data, and compliance-related information
- Collaborate with internal teams to resolve legacy system issues and improve day-to-day system usage
- Support leadership in delivering strategic people initiatives through system transformation
- Design and execute testing plans, including integration and user acceptance testing
- Create test cases covering core HR processes such as recruitment, absence tracking, and payroll
- Validate system performance and reporting capabilities for compliance and operational needs
- Manage issue tracking and resolution in collaboration with vendors and internal teams
- Provide post-launch support and troubleshoot issues during the initial rollout phase
- Promote effective use of the new system and identify opportunities for process improvement
- Proven track record of leading full-cycle HR system implementations
- Strong project management experience with successful delivery of tech projects
- Familiarity with regulatory compliance, data protection, and employment data standards
- Experience managing complex data sets and system integrations
- Understanding of payroll structures and annual review processes
The role offers a competitive package of up to £70,000 p.a. on a fixed-term contract basis. You will benefit from an agile and hybrid working model and be given autonomy. If you’re interested in this role and would like more information, please apply, and contact Anton Blades at Frazer Jones via with any questions or to have a confidential discussion about your job search. We are recruiting heavily within the HRIS space, so we are super keen to speak with you, even if the above role isn’t the perfect match or what you’re looking for. Let’s pick up a conversation.
HRIS Implementation Manager
Posted 6 days ago
Job Viewed
Job Description
I am delighted to bring this HRIS Implementation Manager fixed-term contract to the market exclusively. This role is responsible for overseeing the RFP, selection, and full implementation of a new HR system, managing all phases from planning through to post-launch support. The position involves coordinating technical migration, stakeholder engagement, testing, training, and process optimisation.
Key Responsibilities
- Lead the full rollout of a new HR platform, ensuring delivery meets agreed timelines, budgets, and specifications
- Develop and maintain structured project documentation, including timelines, risk logs, and issue trackers
- Coordinate activities across multiple streams such as data migration, system setup, testing, training, and change enablement
- Liaise with external vendors and implementation partners to ensure milestones are achieved
- Manage governance processes and provide regular updates to stakeholders
- Oversee the technical transition from existing platforms to the new HR system
- Manage complex data migration tasks, ensuring accuracy and continuity of employee records and historical data
- Lead data cleansing and validation efforts to improve data quality
- Ensure smooth transfer of employment data, including contracts, personal details, and historical changes
- Maintain data connections between integrated systems and ensure reporting continuity
- Establish updated data governance protocols and preserve key reporting structures
- Coordinate migration of absence records, training logs, payroll data, and compliance-related information
- Collaborate with internal teams to resolve legacy system issues and improve day-to-day system usage
- Support leadership in delivering strategic people initiatives through system transformation
- Design and execute testing plans, including integration and user acceptance testing
- Create test cases covering core HR processes such as recruitment, absence tracking, and payroll
- Validate system performance and reporting capabilities for compliance and operational needs
- Manage issue tracking and resolution in collaboration with vendors and internal teams
- Provide post-launch support and troubleshoot issues during the initial rollout phase
- Promote effective use of the new system and identify opportunities for process improvement
- Proven track record of leading full-cycle HR system implementations
- Strong project management experience with successful delivery of tech projects
- Familiarity with regulatory compliance, data protection, and employment data standards
- Experience managing complex data sets and system integrations
- Understanding of payroll structures and annual review processes
The role offers a competitive package of up to £70,000 p.a. on a fixed-term contract basis. You will benefit from an agile and hybrid working model and be given autonomy. If you’re interested in this role and would like more information, please apply, and contact Anton Blades at Frazer Jones via with any questions or to have a confidential discussion about your job search. We are recruiting heavily within the HRIS space, so we are super keen to speak with you, even if the above role isn’t the perfect match or what you’re looking for. Let’s pick up a conversation.