2,114 Incident Responder jobs in the United Kingdom

Critical Incident Responder

HealthHero

Posted 10 days ago

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Job Description

Permanent

Calling all CISM trained Counsellors – join our Critical Incident Response team as an Affiliate at HealthHero

  • Are you a BACP/UKCP/NCS registered Counsellor?
  • Are you CISM trained?
  • Are you looking to balance your current private practice/work commitments with a Critical Incident Responder role with a leading UK EAP Provider?
  • Do you want to be part of a network of Freelance Clinicians working together and supporting each other to create the highest quality, largest and most innovative mental health service in the UK?

We would like to take this opportunity to give you a brief overview of HealthHero and our services; we are an EAP and offer a range of psychological solutions to customer ranging from Banks to Railways to Insurance companies. We work with a network of experienced clinicians across the UK; our service is bespoke to corporate customers. We would require Critical Incident Stress Management (CISM) training.

Requirements

  • Face to face Counselling
  • BACP/ UKCP/NCS (or equivalent) registered Counsellor
  • CISM trained
  • Provided Onsite and or Remote Support for other companies and/or EAPs
  • Recognised Diploma qualification in Counselling (Level 4 minimum)
  • Minimum 450 hours post-qualification, supervised client hours
  • Experienced in a similar role providing contracted counselling and managing own caseload
  • IT Skills including proficiency using Microsoft Systems as well as electronic clinical record systems

Benefits

  • Valuable experience working with a diverse range of corporate customers
  • Regular debriefs post- delivery of onsite and remote support
  • Competitive fees include your travel expenses and subsistence
  • Full on-boarding training provided
Your fees will be agreed at recruitment stage. HealthHero now uses exclusively the BACS automated payment system on a monthly payment run: (We will aim to action all payments for invoices within 45 days of receipt)
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Customer Incident Responder - Slough, Berkshire

SL1 9EB Slough, South East Thames Water

Posted 10 days ago

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Job Description

Customer Incident Responder - Slough, Berkshire, SL1 9EB Contract: PermanentSalary: Competitive salary from £26,000 to £1,000 per annum, depending on skills and experienceAre you ready to make a real impact in your community? We’re looking for a hands-on, customer-focused individual to join our operational response team as a Customer Incident Responder.

This is a field-based role at the heart of Thames Water’s incident response operations.
You’ll be part of a fast-moving unit that plays a vital role in protecting public health and maintaining customer trust during service disruptions. Whether responding to emergencies or preparing for future incidents, you’ll help ensure our customers stay informed, supported, and supplied with water when they need it most.

What you’ll be doing as a Customer Incident Responder

As a Customer Incident Responder, you’ll be on the front line during water supply incidents—delivering essential services, managing logistics, and providing compassionate support to our customers.

Your key responsibilities will include:
  • Responding to incidents and supporting customers, including vulnerable groups
  • Setting up and managing bottled water stations across the Thames Water region
  • Developing site-specific plans for key locations such as hospitals, schools, and prisons
  • Supporting customer communication and response efforts during incidents
  • Driving and maintaining a company van, adhering to all road safety regulations
  • Leading and supporting on-site teams to ensure safe and coordinated operations
  • Carrying out proactive, customer-focused tasks when not responding to incidents
  • Always ensuring compliance with health, safety, and hygiene standards
Location: This is a field-based role primarily covering the Thames Water region between Reading and Dartford. While your base location may be one of our operational sites, your starting point should be within the Thames Water area.

Working Pattern: This role works on a 16-week shift pattern with rotating shift times between 06:00 and 22:00. There is also a requirement for weekend working on a rotating basis.

What you should bring to the role
  • Full UK driving licence and confident driver.
  • Physically fit and capable of manual handling tasks.
  • Strong communication and interpersonal skills, especially under pressure and during customer-facing incidents.
  • Comfortable working independently in remote and high-pressure environments and outdoors in all weather.
  • Basic IT skills for using portable devices.
  • Customer-focused with a helpful attitude.
  • Aware of health, safety, and hygiene standards.
  • Experience in customer service or utilities is desirable.
What’s in it for you?
  • Competitive salary from £26,000 to £31,0 per annum, depending on skills and experience
  • 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays)
  • Performance-related bonus
  • Generous Pension Scheme through AON
  • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance
Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Wate r
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know , we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
This advertiser has chosen not to accept applicants from your region.

Customer Incident Responder - London, Greater London

SW19 2EB London, London Thames Water

Posted 2 days ago

Job Viewed

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Job Description

Customer Incident Responder - London, Greater London, SW19 2EB Contract: PermanentSalary: Competitive salary from £26,000 to £1,000 per annum, depending on skills and experience.Are you ready to make a real impact in your community? We’re looking for a hands-on, customer-focused individual to join our operational response team as a Customer Incident Responder.

This is a field-based role at the heart of Thames Water’s incident response operations. You’ll be part of a fast-moving unit that plays a vital role in protecting public health and maintaining customer trust during service disruptions. Whether responding to emergencies or preparing for future incidents, you’ll help ensure our customers stay informed, supported, and supplied with water when they need it most.

What you’ll be doing as a Customer Incident Responder
As a Customer Incident Responder, you’ll be on the front line during water supply incidents—delivering essential services, managing logistics, and providing compassionate support to our customers.

Your key responsibilities will include:
  • Responding to incidents and supporting customers, including vulnerable groups
  • Setting up and managing bottled water stations across the Thames Water region
  • Developing site-specific plans for key locations such as hospitals, schools, and prisons
  • Supporting customer communication and response efforts during incidents
  • Driving and maintaining a company van, adhering to all road safety regulations
  • Leading and supporting on-site teams to ensure safe and coordinated operations
  • Carrying out proactive, customer-focused tasks when not responding to incidents
  • Always ensuring compliance with health, safety, and hygiene standards
Location: This is a field-based role primarily covering the Thames Water region between Reading and Dartford. While your base location may be one of our operational sites, your starting point should be within the Thames Water area.
Working Pattern: This role works on a 16-week shift pattern with rotating shift times between 06:00 and 22:00. There is also a requirement for weekend working on a rotating basis.

What you should bring to the role
  • Full UK driving licence and confident driver.
  • Physically fit and capable of manual handling tasks.
  • Strong communication and interpersonal skills, especially under pressure and during customer-facing incidents.
  • Comfortable working independently in remote and high-pressure environments and outdoors in all weather.
  • Basic IT skills for using portable devices.
  • Customer-focused with a helpful attitude.
  • Aware of health, safety, and hygiene standards.
  • Experience in customer service or utilities is desirable.
What’s in it for you?
  • Competitive salary from £26,000 to £31,0 per annum, depending on skills and experience
  • 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays)
  • Performance-related bonus
  • Generous Pension Scheme through AON
  • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance
Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Wate r
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know , we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
This advertiser has chosen not to accept applicants from your region.

Senior Incident Responder SOC Analyst (L3)

South East, South East Anson Mccade

Posted 4 days ago

Job Viewed

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Job Description

permanent
Senior Incident Responder - SOC Analyst (L3)
£71000 GBP
Hybrid WORKING
Location: Central London, Greater London - United Kingdom Type: Permanent

Senior Incident Responder - SOC Analyst (L3)

Location: UK-wide (hybrid / on-site as required)

Salary: £71,000 + Bonus

Clearance: Must be eligible for SC Clearance

Our client is a global consulting and technology services firm, supporting public and private sec.














WHJS1_UKTJ

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Security Analyst

North West, North West £35000 - £45000 Annually Zachary Daniels Recruitment

Posted 14 days ago

Job Viewed

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Job Description

permanent

Security Analyst | UK Financial Services | Compliance & Technical Security | North West England | 35k-45k + Benefits/Progression

Zachary Daniels are delighted to be working with a well-established UK business during an exciting period of growth, to recruit a Security Analyst . This is a company investing heavily in technology, compliance, and security.

In this role, you'll be part of a collaborative team, working across compliance, risk, and technical security to protect the business, strengthen frameworks, and support transformation projects. It's a varied position offering real scope to grow both your governance and technical skills.

Benefits You'll Enjoy:
Competitive salary up to 45 000 (DOE)
Generous annual leave entitlement, rising with service
Enhanced maternity, paternity, and parental leave
Life assurance
Regular social events

Role Responsibilities:
Identify and assess security risks, ensuring mitigation plans are in place.
Support the development and maintenance of security policies and standards.
Assist with third-party security reviews and supplier risk management.
Provide oversight of vulnerability assessments.
Conduct architecture reviews for new systems and services.
Evaluate technical controls and recommend improvements.
Support the rollout of new security tools and technologies.
Provide input into incident management and security metrics reporting.

About You:
2+ years' experience in an security role.
Strong understanding of risk assessment methodologies.
Knowledge of frameworks such as ISO 27001.
Experience with vulnerability management and technical controls.
Excellent problem-solving skills with strong attention to detail.
Confident communicator with the ability to explain security concepts to non-technical stakeholders.

This is more than just a security role, it's a chance to join a forward-thinking business, develop your expertise across both compliance and technical domains, and make a real impact in protecting and enabling the organisation.

Apply today with your most up-to-date CV!

BBBH34361

This advertiser has chosen not to accept applicants from your region.

Security Analyst

North West, North West Zachary Daniels Recruitment

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Security Analyst | UK Financial Services | Compliance & Technical Security | North West England | 35k-45k + Benefits/Progression

Zachary Daniels are delighted to be working with a well-established UK business during an exciting period of growth, to recruit a Security Analyst . This is a company investing heavily in technology, compliance, and security.

In this role, you'll be part of a collaborative team, working across compliance, risk, and technical security to protect the business, strengthen frameworks, and support transformation projects. It's a varied position offering real scope to grow both your governance and technical skills.

Benefits You'll Enjoy:
Competitive salary up to 45 000 (DOE)
Generous annual leave entitlement, rising with service
Enhanced maternity, paternity, and parental leave
Life assurance
Regular social events

Role Responsibilities:
Identify and assess security risks, ensuring mitigation plans are in place.
Support the development and maintenance of security policies and standards.
Assist with third-party security reviews and supplier risk management.
Provide oversight of vulnerability assessments.
Conduct architecture reviews for new systems and services.
Evaluate technical controls and recommend improvements.
Support the rollout of new security tools and technologies.
Provide input into incident management and security metrics reporting.

About You:
2+ years' experience in an security role.
Strong understanding of risk assessment methodologies.
Knowledge of frameworks such as ISO 27001.
Experience with vulnerability management and technical controls.
Excellent problem-solving skills with strong attention to detail.
Confident communicator with the ability to explain security concepts to non-technical stakeholders.

This is more than just a security role, it's a chance to join a forward-thinking business, develop your expertise across both compliance and technical domains, and make a real impact in protecting and enabling the organisation.

Apply today with your most up-to-date CV!

BBBH34361

This advertiser has chosen not to accept applicants from your region.

Security Analyst

Greater Manchester, North West Zachary Daniels

Posted 10 days ago

Job Viewed

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Job Description

permanent

Security Analyst | UK Financial Services | Compliance & Technical Security | North West England | £35k-£45k + Benefits/Progression

Zachary Daniels are delighted to be working with a well-established UK business during an exciting period of growth, to recruit a Security Analyst . This is a company investing heavily in technology, compliance, and security.

In this role, you'll be part of a collaborativ.





















WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.
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Security Analyst - Bristol

Bristol, South West Capgemini

Posted 10 days ago

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Job Description

Security Analyst - Bristol Reference Code: -en_GBContract Type: PermanentProfessional Communities: Cybersecurity

About the job you're considering

Embedded with an existing Customer SOC Capgemini supplies a level of cyber expertise and corporate experience assisting the customer in regular SOC activities as well as proposing new processes and bringing best practice to the workplace.

This role is based five days per week on-site in Corsham.


If you are successfully offered this position you will go through a series of preemployment checks including identity nationality single or dual or immigration status employment history going back three continuous years and unspent criminal record check known as Disclosure and Barring Service.

Your role

  • Conduct reactive monitoring of client networks to deliver a layered agile cyber defence capability across all security domains.
  • Manage and triage alerts conduct impact assessments and develop mitigating strategies to be briefed up the chain of command.
  • Improve and comply all extant cyber security policies procedures and orders review and amend when required.
  • Maintain and share knowledge of current cyber issues vulnerabilities and exploits through research technical reports and briefs.


You can bring your whole self to work At Capgemini striving for equity diversity and inclusion is part of everyday life and will be part of your working reality We have built an inclusive and welcoming environment for everyone.

Your skill and experience

  • Experience working as a security analyst in a SOC or equivalent security monitoring and response environment.
  • Currently hold SC clearance.
  • Knowledge of data networks .
  • Knowledge and experience with SIEM tool sets and security management tools.
  • Desirable security qualifications CompTIA S N CySA AWS MS SANS CISSP etc.


Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Developed Vetting (DV) clearance. 
To obtain DV clearance, the successful applicant must have resided continuously within the United Kingdom for the last 10 years, along with other very detailed criteria and requirements. 
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does ‘Get The Future You Want' mean for you?

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want |   

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Cyber Security Analyst

Buckinghamshire, Eastern £50000 - £60000 Annually Tate

Posted 14 days ago

Job Viewed

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Job Description

permanent

Cyber Security Analyst

Milton Keynes - hybrid

Up to 60,000, 10% annual bonus and excellent benefits.

Our client is an impressive, innovative, multiple award-winning, leading IT Managed Service Provider; they believe great people build great companies and invest heavily in staff development, cultivating a culture of innovation, quality, and excellence.

We are looking for a skilled and proactive Cyber Security Analyst to join their specialist security team. This role offers the opportunity to work across a diverse range of clients and environments, applying your technical expertise to enhance security operations, tooling, and compliance.

You will play a key role in managing incidents, optimising security tools, and mentoring junior analysts, while contributing to the continuous improvement of their security posture.

This is a hands-on, operationally focused role that blends technical security responsibilities with governance, risk, and compliance (GRC) elements.

As Cyber Security Analyst, you will:

  • Lead cyber incident investigations with SOC and client teams
  • Triage and analyse alerts across email, cloud, and hybrid systems
  • Perform threat hunting and develop detection use cases
  • Manage vulnerability assessments and remediation efforts
  • Maintain and optimise DLP tools and incident response
  • Support forensic readiness and insider risk initiatives
  • Develop and enforce security policies and awareness programs
  • Lead incident response and produce investigation reports
  • Utilise and enhance Microsoft Security Stack (Sentinel, Defender, Purview)
  • Drive Zero Trust implementation
  • Conduct security audits and generate KPI/compliance reports
  • Mentor junior analysts and support their growth

What are we looking for?

  • Industry certifications such as Security+, ISC2 CC, Cisco, or equivalent.
  • Progress toward or completion of Microsoft certifications: AZ-900, SC-200, SC-401, SC-500, and ideally SC-100.
  • Strong written and verbal communication skills.
  • Solid understanding of enterprise security operations and tooling.
  • Experience in a technical cyber security role.
  • Hands-on experience with the Microsoft Security Stack and other leading security tools.
  • Familiarity with network and application firewalls.
  • Working knowledge of security frameworks such as ISO27001, NIST, SOC2, and Cyber Essentials Plus.
  • Experience with Privileged Access Management tools (e.g., CyberArk, Entra, SailPoint).
  • Ability to quickly learn and adapt to new security tools and technologies.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

This advertiser has chosen not to accept applicants from your region.

Cyber Security Analyst

Newport, South East £40000 - £43000 Annually Hays Technology

Posted 14 days ago

Job Viewed

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Job Description

permanent

Cyber Security Analyst

Permanent - 40k - 43k + strong benefits

Location: Hybrid - South Wales


Your new company


I am looking to recruit a Cyber Security Analyst to join a leader in the utilities space. The business has been investing in its cyber security and IT estate and is continuing to grow and enhance its security posture. The company has a strong reputation, and we have placed numerous people into careers there, with strong feedback.


Your new role


This is an interesting opportunity where you will work with the cyber resilience team and assist with the Security Operations function, including EDR, SIEM, gathering security control framework evidence and general day to day assistance with security tasks. You will help deliver strategy which will enhance the organisations security resilience, proactively contributing to mitigating threats, at a good time when the company is expanding and investing in its IT and cyber security estate. Key parts of the role:

  • You will require knowledge and understanding of attack and exploitation techniques and adversarial TTP's.
  • Help to provide resilience to our threat monitoring and response capabilities.
  • Handle security incident response with internal teams and other third parties to ensure that the incident response lifecycle is undertaken to a high standard.
  • Monitor and respond to security incidents, alerts and breaches
  • Monitor and track remediation to all identified vulnerabilities
  • Monitor the risks using security tooling to carry out routine checks.
  • Monitor and report on user behavioural analysis such as awareness training and social engineering campaigns.
  • Stay informed about emerging cyber threats and vulnerabilities.


What you'll need to succeed

  • Good knowledge and understanding of SOC processes and procedures.
  • Basic experience using SIEM systems such as MS Sentinel, LogRhythm, AlienVault, Splunk
  • Good understanding of incident response stages and handling.
  • Basic knowledge and experience using leading endpoint detection and threat management products and managing their operation.
  • Good knowledge and awareness of global Information Security Standards including ISO27002, CIS, NCSE CAF, NIST CSF.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Ability to obtain UK Security Clearance


What you'll get in return

  • Salary of between 40k-43k
  • Hybrid working 2/3 days in South Wales per week
  • Possible bonus
  • 5% pension contribution from you, the company pays 10%
  • Enhanced pay for parental leave
  • And more!

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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