299 Industries jobs in the United Kingdom

Description

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The AWS Industries Team at AWS helps AWS customers implement Generative AI solutions and realize transformational business opportunities for AWS customers in the most strategic industry verticals. This is a team of data scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI.



The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and build applications to launch these solutions at scale. The AWS Industries team provides guidance and implements best practices for applying generative AI responsibly and cost efficiently.



You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.



In this Data Scientist role you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting-edge solutions for never-before-solved problems.



Key job responsibilities

- Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate cutting-edge generative AI algorithms and build ML systems to address real-world challenges

- Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production

- Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholder

- Provide customer and market feedback to Product and Engineering teams to help define product direction



About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS

Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud.



Inclusive Team Culture

Here at AWS, itu2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.



Mentorship and Career Growth

Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- 2+ years of data scientist experience and 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience

- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience

- Experience applying theoretical models in an applied environment

- Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science

Preferred Qualifications

- PhD in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science

- 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience

- Hands on experience with deep learning (e.g., CNN, RNN, LSTM, Transformer)

- Prior experience in training and fine-tuning of Large Language Models (LLMs) and knowledge of AWS platform and tools



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description
Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The AWS Industries Team at AWS helps AWS customers implement Generative AI solutions and realize transformational business opportunities for AWS customers in the most strategic industry verticals. This is a team of data scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI.
The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and build applications to launch these solutions at scale. The AWS Industries team provides guidance and implements best practices for applying generative AI responsibly and cost efficiently.
You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.
In this Data Scientist role you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting-edge solutions for never-before-solved problems.
Key job responsibilities
- Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate cutting-edge generative AI algorithms and build ML systems to address real-world challenges
- Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production
- Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholder
- Provide customer and market feedback to Product and Engineering teams to help define product direction
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 2+ years of data scientist experience and 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience
- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience
- Experience applying theoretical models in an applied environment
- Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science
Preferred Qualifications
- PhD in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science
- 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience
- Hands on experience with deep learning (e.g., CNN, RNN, LSTM, Transformer)
- Prior experience in training and fine-tuning of Large Language Models (LLMs) and knowledge of AWS platform and tools
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Security Engineer

Permanent

Hybrid - 2 or 3 days p/w on-site

Tunbridge Wells area

(Hands on recent career experience of Salesforce Industries / Vlocity is essential)

FPSG have a fantastic opportunity to join a large-scale digital transformation programme aimed at uniting multiple internal business units under a new, secure, cloud-native digital platform. Ideal for a hands-on Security Engineer who enjoys embedding security into the development lifecycle and working with modern tooling and cloud environments. .Net Azure exposure desired, Salesforce Industries / Vlocity experience is essential.

The successful Security Engineer's responsibilities will include:

• Analysing new feature code to identify and mitigate security risks
• Collaborating with development teams to implement secure coding practices and remediation strategies
• Driving improvements in security maturity frameworks such as DSOMM, including hands-on delivery (code, configuration, documentation, tooling)
• Designing, building, operate, monitoring secure solutions across complex platforms
• Ensuring internal and industry security standards (e.g. OWASP CI/CD, SAMM) are adhered to across systems
• Managing and improving cloud security posture (Azure Defender, Prisma Cloud etc)
• Implementing and optimising observability platforms for holistic system monitoring
• Supporting and securing software delivery lifecycle, from development to deployment and ongoing operations

The successful Security Engineer's essential skills will include:

• Demonstrated experience in software security within cloud-first or hybrid environments (Azure preferred)
• A deep understanding of the Salesforce Industries aka Vlocity, with experience supporting secure integration and development
• Strong knowledge of networking protocols (e.g. TCP/IP, UDP, HTTP/3) and cloud network architecture (VPNs, subnets, zones)
• Experience with API security and integration-related platforms such as Auth0 or API Gateways
• Proficiency with security tools including SAST (e.g. Snyk, Checkmarx), SCA, and DAST (e.g. OpenZAP, Qualys DAST)
• Ability to manage secure operations of large-scale software estates, including deployment pipelines, rollback strategies, and uptime monitoring
• Practical experience building automated security test suites into CI/CD workflows
• Familiarity with security frameworks such as DSOMM, OWASP, and SAMM

Suitability: This role is a technical hands-on security engineering role, it is NOT GRC focused. It would be well-suited to experienced Security Engineers or Developers with a strong security focus and interest in building secure, scalable systems in the cloud and alongside Salesforce Industries / Vlocity.

Note: Demonstrable experience of Security Engineering in, on and around the Salesforce Industries / Vlocity is critical.

Note: Candidates must be based in the UK.

Note: On-site attendance 3 days a week is required

Location:

Candidates can be based (3 days a week) from multiple UK locations, Leeds, Bristol, Tunbridge Wells, Manchester, Leicester, Redhill

Reward

This is a great opportunity to work on a high-impact transformation within a dynamic and technology-focused environment. In addition to a hybrid working model, the role offers a competitive benefits package:

Competitive annual salary (based on experience) + Annual performance-based bonus + Generous pension scheme + Life Assurance + Generous annual leave with buy/sell options + Private healthcare + Extensive Wellbeing services and employee discounts

Key Technical Terms

Security Engineering, Cybersecurity Engineer, Information Security Specialist, Salesforce Industries, Vlocity, Azure, OWASP CI/CD, DSOMM, SAMM, Cloud Security Posture Management, Prisma Cloud, Azure Defender, Snyk, Checkmarx, OpenZAP, Qualys, DAST, SAST, CI/CD, Infrastructure Security, Auth0, Secure APIs, Networking Protocols, DevSecOps, Secure Development, CRM Security

Next Steps

Please click "Apply now" and submit your up-to-date CV, including your notice period and salary expectations.

We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

Kingston College is seeking a Head of School – Creative Industries to lead the strategic development and operational management of the School’s curriculum in line with College objectives and performance targets. In this specific role, this means a high quality curriculum that is connected to the local and regional needs of the community the College serves.

You will be a member of the Curriculum Management Team(CMT)reporting directly to the Principal. Reporting into the Principal’s Group on budget planning, monitoring and intervention, you will work closely with STCG Directors of Quality, Student Support Services & External Relations, HR, Finance and MIS. A critical role for the Head of is to be able to identify and evaluate the strengths and the areas for improvement and to translate this into operating plans with clear actions and targets to be met over a defined period of time. You will monitor these closely with the School Management Group (SMG) and report on progress at College CMT which will feed into the College annual operating plan.

As Head of School, you will supervise and support the work of the Heads of Section, including Deputy and Team Leaders forming a School Management Group who are responsible and accountable for the key priorities of the College and School as described and monitored in the annual quality improvement plan.

We would like our Head of School to hold a degree or appropriate professional qualifications in an area relevant to the work in the School, hold a teaching qualification (or willing to work towards) and have substantial relevant teaching experience and excellent teaching skills. You will have demonstrable leadership and management skills in the context of curriculum and staff management with experience of leading and working within teams and the ability to identify training and development needs for both teaching and support teams.

You will have sound knowledge of the curriculum offered in the School and a firm grasp of current and impending changes to the curriculum with a good understanding of the process of curriculum development, accreditation and validation. With a sound understanding of the Government skills strategy with clear actions in response to Local Skills Improvement Plans, you will have strong knowledge of student demand and needs and how these influence the School’s provision. With a thorough understanding of quality assurance and improvement processes and how these can be used to improve the learner experience, you will have a successful track record of leading change with a sound knowledge of the funding mechanisms management and how these affect the School’s provision.

Closing date for the return of completed applications is 18th August 2025. 

The benefits package includes generous annual leave of 37 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.

Security Engineer

Permanent

Hybrid - 2 or 3 days p/w on-site

Tunbridge Wells area

(Hands on recent career experience of Salesforce Industries / Vlocity is essential)

FPSG have a fantastic opportunity to join a large-scale digital transformation programme aimed at uniting multiple internal business units under a new, secure, cloud-native digital platform. Ideal for a hands-on Security Engineer who enjoys embedding security into the development lifecycle and working with modern tooling and cloud environments. .Net Azure exposure desired, Salesforce Industries / Vlocity experience is essential.

The successful Security Engineer's responsibilities will include:

• Analysing new feature code to identify and mitigate security risks
• Collaborating with development teams to implement secure coding practices and remediation strategies
• Driving improvements in security maturity frameworks such as DSOMM, including hands-on delivery (code, configuration, documentation, tooling)
• Designing, building, operate, monitoring secure solutions across complex platforms
• Ensuring internal and industry security standards (e.g. OWASP CI/CD, SAMM) are adhered to across systems
• Managing and improving cloud security posture (Azure Defender, Prisma Cloud etc)
• Implementing and optimising observability platforms for holistic system monitoring
• Supporting and securing software delivery lifecycle, from development to deployment and ongoing operations

The successful Security Engineer's essential skills will include:

• Demonstrated experience in software security within cloud-first or hybrid environments (Azure preferred)
• A deep understanding of the Salesforce Industries aka Vlocity, with experience supporting secure integration and development
• Strong knowledge of networking protocols (e.g. TCP/IP, UDP, HTTP/3) and cloud network architecture (VPNs, subnets, zones)
• Experience with API security and integration-related platforms such as Auth0 or API Gateways
• Proficiency with security tools including SAST (e.g. Snyk, Checkmarx), SCA, and DAST (e.g. OpenZAP, Qualys DAST)
• Ability to manage secure operations of large-scale software estates, including deployment pipelines, rollback strategies, and uptime monitoring
• Practical experience building automated security test suites into CI/CD workflows
• Familiarity with security frameworks such as DSOMM, OWASP, and SAMM

Suitability: This role is a technical hands-on security engineering role, it is NOT GRC focused. It would be well-suited to experienced Security Engineers or Developers with a strong security focus and interest in building secure, scalable systems in the cloud and alongside Salesforce Industries / Vlocity.

Note: Demonstrable experience of Security Engineering in, on and around the Salesforce Industries / Vlocity is critical.

Note: Candidates must be based in the UK.

Note: On-site attendance 3 days a week is required

Location:

Candidates can be based (3 days a week) from multiple UK locations, Leeds, Bristol, Tunbridge Wells, Manchester, Leicester, Redhill

Reward

This is a great opportunity to work on a high-impact transformation within a dynamic and technology-focused environment. In addition to a hybrid working model, the role offers a competitive benefits package:

Competitive annual salary (based on experience) + Annual performance-based bonus + Generous pension scheme + Life Assurance + Generous annual leave with buy/sell options + Private healthcare + Extensive Wellbeing services and employee discounts

Key Technical Terms

Security Engineering, Cybersecurity Engineer, Information Security Specialist, Salesforce Industries, Vlocity, Azure, OWASP CI/CD, DSOMM, SAMM, Cloud Security Posture Management, Prisma Cloud, Azure Defender, Snyk, Checkmarx, OpenZAP, Qualys, DAST, SAST, CI/CD, Infrastructure Security, Auth0, Secure APIs, Networking Protocols, DevSecOps, Secure Development, CRM Security

Next Steps

Please click "Apply now" and submit your up-to-date CV, including your notice period and salary expectations.

We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

Kingston College is seeking a Head of School – Creative Industries to lead the strategic development and operational management of the School’s curriculum in line with College objectives and performance targets. In this specific role, this means a high quality curriculum that is connected to the local and regional needs of the community the College serves.

You will be a member of the Curriculum Management Team(CMT)reporting directly to the Principal. Reporting into the Principal’s Group on budget planning, monitoring and intervention, you will work closely with STCG Directors of Quality, Student Support Services & External Relations, HR, Finance and MIS. A critical role for the Head of is to be able to identify and evaluate the strengths and the areas for improvement and to translate this into operating plans with clear actions and targets to be met over a defined period of time. You will monitor these closely with the School Management Group (SMG) and report on progress at College CMT which will feed into the College annual operating plan.

As Head of School, you will supervise and support the work of the Heads of Section, including Deputy and Team Leaders forming a School Management Group who are responsible and accountable for the key priorities of the College and School as described and monitored in the annual quality improvement plan.

We would like our Head of School to hold a degree or appropriate professional qualifications in an area relevant to the work in the School, hold a teaching qualification (or willing to work towards) and have substantial relevant teaching experience and excellent teaching skills. You will have demonstrable leadership and management skills in the context of curriculum and staff management with experience of leading and working within teams and the ability to identify training and development needs for both teaching and support teams.

You will have sound knowledge of the curriculum offered in the School and a firm grasp of current and impending changes to the curriculum with a good understanding of the process of curriculum development, accreditation and validation. With a sound understanding of the Government skills strategy with clear actions in response to Local Skills Improvement Plans, you will have strong knowledge of student demand and needs and how these influence the School’s provision. With a thorough understanding of quality assurance and improvement processes and how these can be used to improve the learner experience, you will have a successful track record of leading change with a sound knowledge of the funding mechanisms management and how these affect the School’s provision.

Closing date for the return of completed applications is 18th August 2025. 

The benefits package includes generous annual leave of 37 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
ServiceNow is currently seeking an Advisory Presales Solution Consultant to provide technical sales partnership and to provide customers within the Manufacturing sector with product and solution guidance. The Solution Consultant will participate in the growth of the customer by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform. 
**What you get to do in this role:**
The Solution Consultant is a pre-sales technical consultant with the advanced ability to develop, position and provide technology based solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
- Responsible for understanding business and technical problems addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc.
- Routine interaction with C-Suite Executives
- Interview customers both face to face and remotely to uncover their technology architecture and business needs.
- Partner with the sales teams in the customer account and strategy planning
- Lead technical discussions with your customers to help define objectives that ServiceNow can address and their business value
- Sell the value of our solution, not just the features and functions of the products
- Support and sometimes lead regional marketing events - user conferences, trade shows, webinars, etc
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference.
- Collaborate in the creation of product demo scripts and scenarios.
- Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution
- Responding to Request for Information/Proposal documents
- Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles.
- Staying current on competitive analyses and understanding differentiators between the company and its competitors.
- In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deployment
- Act as the ServiceNow subject matter expert at Executive briefings/marketing events
**To be successful in this role you have:**
-Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
-Experience (6-8 years) of enterprise software pre-sales experience (Solution Consulting, Pre-Sales Engineering)
- Experience working with and selling to large enterprises (5000+ employees)
- Experience complex software solutions into the Retail, Travel, Hospitality or Logistics verticals desirable but not essential
- Exhibits a degree of technical expertise and understanding, with the aptitude to learn new technology and solutions quickly
- Able to articulate and logically communicate concepts with both technical and non-technical audiences.
- Exceptional communication and presentation skills including technical and business concepts
- Understanding of and experience selling to Enterprise Architecture teams.
- Ability to understand the "bigger picture" and the business drivers around IT
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
- Business Travel, as necessary within the UK and occasionally international travel to the US. Offices in London and Staines where regular attendance is expected
- Fluency in English
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here ( .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**What you'll do** :
The Industry Advisor (IA) plays a critical role supporting our Industry business to grow sales pipeline and engage with our customers to secure revenue. The Industry Advisor provides industry perspective, strategic solution advice, and thought leadership to drive pipeline growth and quality through demand generation strategies, support sales cycles and customer co-innovation programs, and contribute to building SAP's leadership position in the industry.
**Area 1 - Planning, Strategy, & Practice Development:**
+ Develop and execute a quality and actionable business plan
+ Quarterly business plan review
+ Enable Sales, the VAT team, and the Partner Ecosystem on how to differentiate SAP for the industry
+ Develop compelling industry specific content in support of the five key job areas
**Area 2 - Drive Awareness & Incremental Demand:**
+ Develop SAP's brand in the industry through thought leadership, content creation, appearances in industry events, articles, and social & traditional media interviews, etc.
+ Create and nurture industry customers and communities
+ Get doors open. Create / qualify new pipeline opportunities
+ Provide Industry advisory for account planning
**Area 3 - Mature Industry Opportunities in Pipeline:**
+ Accelerate pipeline opportunity conversion to qualified customer engagements
+ Develop industry specific account strategies
+ Conduct executive first meetings to differentiate SAP based on industry relative to the customer's objectives
**Area 4 - Support Deal Execution:**
+ Differentiate SAP by industry throughout the sales cycle to increase win rates and grow deal sizes
+ Help shape the engagement by advising the sales teams to ensure the right industry message is delivered in deliverables like RFP responses, business cases, product demos, industry solution architecture, etc.
+ Lead customer executive conversations
**Area 5 - Support Customer Success Realization:**
+ Support post sale advisory and Executive Steering Committee meetings for top accounts in plan
+ Support Industry Customer Advisory Councils and networking
+ Build and nurture customer references
**What you bring** :
+ 9-12 years professional experience
+ Expertise in Consumer Products industry
+ Customer facing experience and fluency in English, with knowledge of other languages as an asset
+ Bachelor's degree required, MBA preferred
+ Strong communication, problem-solving, and project management skills
+ Ability to work in dynamic and high-pressure environments
+ Experience with managing escalations and building strategic partnerships
**Meet your team** :
+ Business development profile with ~ 30% travel
+ Represent the company on industry subject matters internally and externally
+ Work with co-workers from diverse backgrounds and collaborate with other sales roles
+ Experience in working with Cloud solutions
+ First experience with SAP industry solutions for your industry
**Skills you'll use:**
**Professional Skills**
Business Acumen
Effective Communication
Customer Orientation
Strategic Thinking / Thought Leadership
Results Orientation
**Tech Industry & SAP General Skills**
Process Improvement
Technology Innovation
Artificial Intelligence
Software as a Service (SaaS)
Go-to-Market Strategy
RISE and GROW with SAP
SAP Cloud Suite Portfolio
SAP Corporate Strategy
**Role Specific Skills**
Account Strategy
Cloud Strategy
Competitive Positioning
Industry Knowledge
Executive Conversations
Storytelling
Overcoming Objectives
Customer Value Proposition
Partner Relationship Management
Relationship Building
**#SAPCSCareers**
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 422817 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams.
This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. You will be instrumental in helping customers scale their usage and drive innovation across their business while ensuring a seamless experience through the full lifecycle of their ServiceNow partnership.
**What You Get to Do in This Role:**
**· Drive Business Outcomes:** Own a portfolio of customers, guiding them through the entire post-sale experience. Ensure they achieve business objectives and maximize the value of their ServiceNow investment.
**· Strategic Guidance:** Build trusted advisor relationships with key stakeholders at multiple levels within the customer organization. Align ServiceNow's solutions with their business goals, and provide recommendations that drive both short-term and long-term success.
**· Customer Success & Adoption:** Drive adoption and product utilization across your accounts, ensuring customers gain maximum value from their ServiceNow products. Focus on expanding use cases and ensuring customer satisfaction and retention.
**· Create Tailored Success Plans:** Develop personalized success plans for each customer, with clear milestones and outcomes. Conduct regular quarterly reviews to track progress, provide insights, and adjust strategies as needed.
**· Lead Issue Resolution:** Proactively monitor customer health, addressing potential risks and escalated issues in a timely and collaborative manner. Work with cross-functional teams to ensure swift resolution.
**· Drive Innovation and Advocacy:** Be a champion for ServiceNow, sharing customer success stories and helping create new use cases that showcase the impact of the platform. Promote continuous improvement by feeding customer insights into ServiceNow's broader initiatives.
**· Cross-Functional Collaboration:** Partner closely with Sales, Account Management, and other internal stakeholders to align on strategy and ensure a cohesive experience for customers. Work collaboratively across teams to drive seamless execution and successful outcomes.
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to **integrate AI into work processes** , decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ **Experience in SaaS or IT Industry:** Strong knowledge of ServiceNow or similar SaaS platforms.
+ We're seeking candidates with sector experience across **Enterprise industries**
+ **8+ years of experience** working in a technology-driven, consultative environment where you've helped customers deploy and derive value from digital solutions.
+ **Proven Customer Success Track Record:** A history of driving successful business outcomes for customers, ensuring high levels of satisfaction, adoption, and renewal.
+ **Relationship Building:** Strong interpersonal skills with a proven ability to build and maintain relationships with senior customer stakeholders, including C-level executives.
+ **Analytical & Problem-Solving Skills:** Strong quantitative analysis abilities, with a knack for assessing customer needs and identifying opportunities for improvement or expansion. Comfortable using data to drive decision-making .
+ **Entrepreneurial Mindset:** A creative, high-energy, self-starter who thrives in fast-paced,ambiguous and dynamic environments. Ability to manage multiple initiatives independently and drive initiatives to completion.
+ **Collaborative and Cross-Functional:** A team player with the ability to work across various internal functions (Sales, Product, Support) to ensure alignment and success for the customer.
+ **Excellent Communication:** Exceptional written and verbal communication skills. Comfortable presenting to senior stakeholders, both internally and externally, and able to tailor communication for different audiences.
+ Right to work in the country
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here ( .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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