99 Influencer Relations Manager jobs in the United Kingdom

BRAND NEW ROLE ALERT!

A well-established lifestyle-leading e-com brand in Greater Leeds is hiring a Senior Social & Influencer Manager to own their organic social, content direction, and influencer strategy.

Reporting into senior leadership, this is a key creative hire - perfect for someone who can lead with vision, drive growth, and bring fresh energy to content.

You'll thrive in this role if you.

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• Competitive salary and benefits package including bonus / commission. This role is paying £73500 OTE.
• 20 days holiday (plus Bank Holidays).
• A supportive and collaborative working environment.
• Opportunities for professional development and training.
• Access to high street discounts via our mobile friendly HapiApp benefits platform
• Workplace pension
• Free onsite parking available
• Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
• Employee Assistance Programme, occupational health support and wellbeing services

• Manage sales enquiries to maximise sales and occupancy of the care home.
• Host prospective customer visits, complete follow up calls, identifying key referral groups.
• Support the development of the marketing strategy to support the Group Sales Team.
• Develop and maintain a high profile within the local community to promote the care home.
• Maximise profit performance of sales to meet or exceed targets.
• Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports.
• Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.

• Possess demonstrable experience working in a similar sales role, with healthcare industry experience.
• Sales and Customer service experience is essential in a face to face or business to customer capacity.
• Engaging stakeholder relationship skills
• Experience working with multidisciplinary teams to support project delivery.
• Be decisive, self-motivated, proactive, flexible, and adaptable.

RCH are looking for a Customer Relations Manager to work at Manton Heights Care Centre, based in Bedford.

Responsible for ensuring occupancy targets and AWF targets are met by delivering a comprehensive Sales and Marketing plan which contains a blend of managing the care seeker journey to increase occupancy, generating good news stories to support the homes visibility and also managing the social media platform to engage with families and care seekers.

Main duties will be;

• To plan and deliver the sales & marketing strategy for the care home which will contain a blend of activity ranging from meeting and influencing partners in the community to delivering the social media strategy.
• To be responsible for inputting accurate information on Care HQ (CRM system) and to manage the care seeker journey, such as visits to the home and follow-ups. Thus, ensuring the sales cycles is achieving the required conversion rates.
• To deliver Sales & Marketing events, preparation and co-ordination of the event in-line with the Sales and Marketing Toolkit (SOP).
• Managing the move in process in conjunction with the General Manager and ensuring the process is a smooth, seamless transition from choice to move in

About You:

• Proven experience in a senior sales and marketing role within the care sector is essential
• Strong understanding of the private care market
• Exceptional leadership, communication, and relationship-building skills
• Strategic thinker with a results-driven mindset
• Willingness to travel across the specified regions

Why Join Us?

• Work with a supportive and forward-thinking team

• Develop and maintain strong relationships with institutional funding partners, LPs, and private investors.
• Drive capital raising initiatives to support bridging and development lending activities.
• Manage investor communications, reporting, and updates to ensure transparency and engagement.
• Represent the company at investor meetings, industry events, and networking opportunities.
• Collaborate with internal teams to align investor requirements with deal flow and product offerings.
• Identify opportunities to cross-promote lending products and contribute to business development.

• Annual salary of 90,000.
• Performance-related bonus.
• Incentives for cross-promoting lending products and originating new opportunities.
• Collaborative and entrepreneurial culture.

• A background in investor relations or capital raising within an alternative lending platform or private debt fund.
• Experience in capital markets or from a leading real estate firm/advisory with exposure to fundraising.
• Strong understanding of real estate finance and investment products.
• Exceptional relationship-building skills and a proactive approach to generating opportunities.
• Excellent communication skills to articulate complex investment strategies clearly.
• An entrepreneurial mindset with a results-driven approach.

The successful Employee Relations Manager will demonstrate:

• Strong experience managing complex ER casework in the public sector
• Knowledge of TUPE, restructuring, and organisational change
• Confidence in coaching managers through sensitive situations
• Clear understanding of employment law and policy development
• Excellent interpersonal skills and ability to build stakeholder trust
• A proactive approach to fostering positive workplace culture

Employee Relations Manager - Multi-Site Retail Business

We're partnering with a well-established, fast-paced multi-site retail business in their search for a passionate and commercially-minded Employee Relations Manager. This is a fantastic opportunity to join a thriving people team where you'll lead and shape ER strategy - including both Head Office and store operations.

As Employee Relations Manager, you will play a vital role in driving a positive ER culture. You'll act as a trusted advisor to senior stakeholders and leaders across the business, while leading a team of ER Consultants and overseeing high-risk, complex casework. Working closely with the wider HR and People teams, you'll bring consistency, clarity and confidence to all things ER.

• Lead, manage and develop a team of ER Consultants, offering day-to-day coaching and support

• Act as a senior point of escalation for complex ER issues and appeals

• Collaborate with leaders across the business to deliver pragmatic, legally sound advice

• Drive consistency by chairing case reviews and reviewing ER activity across the estate

• Maintain ER data dashboards and contribute to analytics, identifying patterns and solutions

• Partner with stakeholders to support restructures, consultations, TUPE and policy changes

• Deliver ER training and policy rollouts to upskill line managers and HR colleagues

• Liaise with legal on ACAS early conciliation and employment tribunal matters

• Previous experience in a similar ER management role, ideally in a retail or multi-site environment

• Proven ability to manage and develop a small team

• Up-to-date and confident UK employment law knowledge

• Strong stakeholder management and influencing skills

• Experience handling complex ER issues from investigation through to resolution

• Background supporting TUPE, restructures and organisational change

• Passion for developing capability in others through training and coaching

• Resilient, people-focused and commercially minded in your approach

This is a brilliant opportunity for someone who thrives in a people-first environment, who enjoys both hands-on ER work and leading from the front.

If you're passionate about employee experience, legally confident, and ready to help shape the ER agenda in a well-respected retail business - we'd love to hear from you.

Salary c65,000 + Bonus, staff discount + Private Medical

Please apply today with your most up to date CV!

BBBH34087

Customer Relations Manager

When registering to this job board you will be redirected to our online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Customer Relations Manager

Care Home: The Belmont

Hours per week: 40 hours per week

Salary: 50,000 per annum plus commission

About the role:

We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager.

The successful Customer Relations Manager will haveoverall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.

Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.

Benefits of working with Sanders Senior Living:

• 28 days Paid Holiday
• Pension Scheme
• Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
• Employee Assistance Scheme that is also available to immediate family members
• Comprehensive induction and ongoing, paid training
• Free DBS Check and uniform
• Opportunities to progress your career within the company
• Free, on-site parking
• Employee of the Month awards

About you:

We are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role. Strong communication skills and a passion for delivering top-notch service are also key attributes we are looking for in potential candidates.

About Sanders Senior Living:

Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference.

Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.

Highly Competitive Salary + Excellent Benefits (Including Car / Car Allowance)

A leading organisation within the Engineering Construction sector is seeking an Industrial Relations Manager to join the team.

This is a critical role supporting a major infrastructure project, where you will drive positive employee and trade union relationships, aligned with organisational values and strategic objectives.

This vacancy is being handled exclusively by a specialist recruitment consultancy on behalf of the employer. 

• Union & Employee Relations

  • Develop and maintain collaborative working relationships with trade unions.

  • Promote open, transparent, and constructive dialogue across all levels.

  • Support fair and consistent employee treatment, reflecting company values.

• Grievance & Conflict Resolution

  • Manage employee grievances, complaints, and disciplinary processes.

  • Facilitate mediation and counselling to resolve issues swiftly and effectively.

• Industrial Relations Strategy

  • Investigate and resolve complex or high-risk industrial relations cases.

  • Monitor workforce feedback to identify trends and propose improvements.

  • Lead and support initiatives that enhance workforce engagement and employee relations.

• Industry Experience

  • Proven background in Industrial Relations or Employee Relations, ideally within Engineering Construction or similar sectors.

• Technical Expertise

  • Strong knowledge of HR policies and procedures.

  • Comprehensive understanding of UK employment law and collective bargaining processes.

• Core Skills

  • Skilled negotiator with the ability to build trust and influence at all levels.

  • Proficient in problem-solving and conflict resolution with a pragmatic, solutions-driven mindset.

  • Strong analytical ability to interpret feedback, data, and employee relations trends.

• Highly competitive salary (details available on request)

• Excellent benefits package, including car or car allowance

• Opportunity to work on a landmark project with a committed and supportive leadership team

Company information

At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.  We actively recruit at all levels and this is a superb opportunity for Industrial Relations Managers looking for new employment.

As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Customer Relations Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Customer Relations Manager

Care Home: Waterfield House

Hours per week: 40

Salary: 45k per annum, plus commission scheme

About the role:

We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager. 

The successful Customer Relations Manager will have overall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.

Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.

Benefits of working with Runwood Homes:

• 28 days Paid Holiday
li>Pension Scheme
• Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
• Employee Assistance Scheme that is also available to immediate family members
• Comprehensive induction and ongoing, paid training
• Free DBS Check
• Opportunities to progress your career within the company
• Free, on-site parking
• Employee of the Month awards

About you:

We are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role. Strong communication skills and a passion for delivering top-notch service are also key attributes we are looking for in potential candidates.

About Runwood Homes:

Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 59 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.