507 Information Security Consultant jobs in the United Kingdom
Information Security Consultant
Posted 1 day ago
Job Viewed
Job Description
Your Role and Purpose
As an Information Security Consultant, you will support the Head of Information Security in managing Information Security (IS) risks across the Bank. You will be responsible for:
- Providing technical security consultancy and managing risk assessments, including third-party and cybersecurity risks.
- Identifying and assessing AI risks and devising remediation programmes.
- Working on key Information and Cybersecurity remediation projects such as Data Leakage Prevention (DLP) and Supplier Assurance Security Reviews.
- Assess and advise on technical risk mitigation measures, review identified risks, analyse security incidents and communicate risk mitigation actions, plans and activities to management and peers for strategic decision-making.
- Ensuring regulatory compliance and supporting internal/external reviews.
- Work closely with the IT Department on technical aspects of information security in the Bank.
Key Responsibilities
- Conduct Information Security and Cybersecurity assessments and technical risk evaluations.
- Design remediation projects, in particular around Data Leakage, Supplier Security Assurance and AI.
- Liaise with IT and MSSP teams to identify and remediate security risks/incidents.
- Draft reports, risk register updates, and maintain documentation aligned with best practice (ISO 27001, NIST CSF).
- Track and advise on industry security trends and their implications.
- Contribute to social engineering assessments, BAU risk mitigation, and business process evaluations.
- Influence and support change by aligning policy updates with new regulations and business needs.
What We're Looking For
- A Bachelor's or Master's degree (preferably in IT, Security, or Risk).
- At least one recognised IS qualification (CISM, CISA, CISSM, ISO 27001 Lead Auditor/Implementer, CIPP/E).
- Proven experience in delivering project and supplier assurance activities in the IS domain.
- Strong written and verbal communication skills, especially the ability to translate technical details into business-friendly language.
- Effective project management and stakeholder engagement abilities.
- Ability to work independently, manage multiple priorities, and maintain high attention to detail.
- A collaborative mindset with strong influencing and problem-solving capabilities.
What is it like to work at the EBRD?
Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.
The EBRD environment provides you with:
- Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
- A working culture that embraces inclusion and celebrates diversity;
- An environment that places sustainability, equality and digital transformation at the heart of what we do.
Diversity is one of the Bank's core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.
Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
Job Segment: Information Security, Risk Management, Compliance, Law, Sustainability, Technology, Finance, Legal, Energy
Senior Information Security Consultant - QSA
Posted 11 days ago
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Job Description
3B Data Security, ( a UBDS Group company) is seeking an experienced and highly motivated Senior Information Security Consultant with active PCI Qualified Security Assessor (QSA) status. The successful candidate will play a critical role in delivering high-quality information security consulting services to clients, encompassing PCI DSS (Payment Card Industry Data Security Standard) compliance, ISO 27001 implementation, Virtual Chief Information Security Officer (vCISO) engagements, and broader governance, risk, and compliance (GRC) support.
As a senior member of the consulting team, you will lead on complex projects, act as a subject matter expert, support business development, and contribute to the strategic growth of the organisation. You will have the opportunity to engage across diverse information security domains and help shape the direction of a growing and dynamic business.
Key Responsibilities- Deliver high-quality PCI DSS assessments, including Report on Compliance (RoC) production for Merchants and Service Providers
- Lead and deliver a variety of consultancy engagements including ISO 27001 audits and implementations, GDPR assessments, risk assessments, policy development, and vCISO support.
- Act as a trusted advisor to clients, ensuring pragmatic and tailored guidance aligned with regulatory requirements and business needs.
- Mentor junior consultants, providing technical oversight, guidance, and quality assurance on engagements.
- Contribute to the development and delivery of internal training materials and client-facing information security training courses.
- Support the Leadership Team in identifying and developing new business opportunities.
- Lead on the scoping and conversion of new client engagements, contributing to bid writing and client proposals.
- Provide escalation support for complex security queries and technical decision-making.
- Maintain and enhance knowledge of PCI-related standards (e.g., PCI P2PE, PCI PIN) and other emerging areas such as cyber resilience, digital forensics, and incident response.
Requirements
Essential
- Current PCI QSA (Qualified Security Assessor) certification.
- A minimum of 5 years’ experience in an information security consultancy role, including significant experience with PCI DSS and ISO 27001.
- Demonstrable experience in producing high-quality RoC documentation and conducting complex PCI DSS assessments.
- Strong understanding of broader security standards and frameworks, including Cyber Essentials, DPA 2018, GDPR, NIST, and SOX.
- ISO 27001 Lead Auditor or Implementor certification.
- Excellent communication and stakeholder engagement skills with a client-focused approach.
- Proven ability to manage multiple concurrent engagements and operate autonomously.
- Full UK working rights and flexibility to travel both nationally and internationally as required.
Desirable
- CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager) certification.
- Experience with Cyber Essentials Plus assessments, vulnerability assessments, or Cyber Advisor schemes.
- Familiarity or interest in adjacent domains such as PCI P2PE, PCI PIN, automotive security, digital forensics, and penetration testing.
Benefits
Why people choose to grow their careers at UBDS Group
Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group’s culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.
UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.
Employee Benefits
- Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more
- Private medical cover for you and your spouse/partner, offered via Vitality
- Discretionary bonus based on a blend of personal and company performance
- Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays
- Electric Vehicle leasing with salary sacrifice
- Contributed Pension Scheme
- Death in service cover
About UBDS Group
At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
InfoSec Business Engagement - Information Security Consultant
Posted 2 days ago
Job Viewed
Job Description
Information Security ConsultantnContract Type:
Full time, PermanentnLocation:
Holborn, LondonnWhy You’ll Love It HerenHealthcar e: Individual & Family BUPA healthcaren10% matched pensionnDiscounts : Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brandnAnnual Incentive of up to 30% BonusnCheck out all our benefits here: you’ll be doing:nAs an InfoSec Consultant, you will Support the effective management and resolution of Information Security incidents and/or data breaches following defined Incident Management processes. Alongside this, you will also monitor key controls across the areas you support ensuring compliance with our policies and standardsnAs well as the above, you’ll be responsible for Reviewing initiatives to ensure appropriate risk-based controls are applied and tested ensuring alignment to agreed policies and standards.nWhat you’ll need:nProven experience working within Information Security.nStrong understanding and working knowledge of industry best practices of frameworks and standards (e.g., ISO27000, ISF, NIST, CIS, National Cyber Security Centre, ISMS, PCI/DSS) or similar.nStrong understanding of laws and regulations relating to the protection of information i.e., GDPR.nGood understanding cloud architecture, security models, and best practices to protect data and applications in cloud environments.nKnowledge of security tools, policies and processes.nBe part of our Technology Team at WhitbreadnThrough collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Everything from an eCommerce website that handles £2 billion in transactions per year, applications that are scalable across our 1,200 hotel and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure. Together we’re building the hotel of the future.
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Experienced Recruitment Consultant - Information Security
Posted 10 days ago
Job Viewed
Job Description
At La Fosse, we’re an employee-owned talent solutions business specialising in tech, digital, and change, but people are always at the heart of what we do.
Our mission is to create a working world where talent is recognised for its value, not its background. We help businesses of all sizes solve people and growth challenges through recruitment, our academy, solutions, and executive search.
What makes us different? Everyone here has a stake in the business. Being employee-owned means we all have a voice, and we all share in our success – quite literally. Through our employee ownership model, everyone benefits financially from the value we create together, with profit-sharing and long-term wealth-building opportunities built in.
We’re ambitious, collaborative, and care about doing great work with great people. There’s real focus on learning, development, and building meaningful careers, in a culture that’s grounded, inclusive, and fun.
If you’re after purpose, progression, and the chance to shape something exciting, La Fosse is the place to do it.
The Role:
We’re looking for an Experienced Consultant to join our Technology and Operations division and join one of our most profitable teams - Information Security. This is a 360 contract recruitment role where you’ll be working with both existing clients across the La Fosse network and developing new business opportunities. You’ll partner closely with clients to understand their needs and deliver high-impact talent solutions, while also building strong relationships with top-tier tech professionals across Europe.
If you’re commercially driven, passionate about tech recruitment, and ready to make an impact in a high-performing, collaborative team, this could be the perfect next step.
The Team:
You’ll be joining a team of 14 who are one of our highest performing teams in the business, the top biller in this division achieved over £1.1m in 2024. So far in 2025, the Security team have been consistently billing over £20k a month per head and hit 140% of their budget for H1, showcasing both their performance and the size of the opportunity for growth.
Hear from some of our team HERE about what they love about working at La Fosse.
What will you be doing?
- Client Partnership: Build and maintain strong client relationships, offering market insight, salary benchmarking, and talent strategy advice.
- Business Development: Identify and win new business through networking, referrals, and proactive outreach.
- Candidate Attraction: Source and engage high-quality candidates using platforms like LinkedIn, job boards, and your own network.
- Recruitment Delivery: Manage the end-to-end recruitment process, from job brief to offer, ensuring a smooth, professional experience for both clients and candidates.
- Offer & Negotiation: Support clients and candidates from negotiating terms through to managing best package for candidates at offer stage.
- Compliance & CRM: Keep accurate records in Bullhorn and ensure alignment with GDPR, employment law, and internal standards.
- Market Expertise: Stay ahead of industry trends and share insights to support clients’ needs.
- Team Collaboration: Live our values of care, ambition, and humility, contributing to a high-performing, inclusive team culture.
Requirements
We’d love to hear from you if you have:
- Proven experience in a 360 recruitment role, ideally within the tech, digital, or change space.
- A strong track record of business development and client relationship management.
- Confidence sourcing talent through platforms like LinkedIn, job boards, and your own network.
- The ability to manage the full recruitment lifecycle with professionalism and attention to detail.
- Solid negotiation and offer management skills, with a commercial mindset.
- Excellent communication skills, both written and verbal, with the ability to influence and build trust.
- A collaborative, team-first mindset, with a proactive approach to hitting personal and shared targets.
- Strong organisational skills and the ability to manage multiple roles and stakeholders at once.
- Familiarity with CRM systems (Bullhorn experience is a plus) and an understanding of recruitment compliance and best practices.
What are the Standards & Expectations we live by?
- We support each other to be as successful as we can.
- Treat others how you would like to be treated.
- We put our teams before ourselves.
- We think and act on what is best for the overall business.
Benefits
What can you earn?
When you join our recruitment team, you will start on a flat 15% commission to help you settle in, then move you to our standard structure where you will earn 33% of any NFI up to £800k and 40% on billings beyond that, ensurin a clear and rewarding commission structure. You can also earn through additional earning streams such as Management overrides, cross-selling and referral bonuses from our Academy & Solutions service lines. Below are some example commission figures:
Benefits:
Information Security Analyst | Risk Management
Posted 1 day ago
Job Viewed
Job Description
Job Description. We are seeking a proactive and detail-oriented Information Security Analyst to help safeguard our clients’ digital assets and IT infrastructure. The ideal candidate will be responsible for monitoring security events, responding to incidents, and supporting continuous security risk management, compliance initiatives, and vulnerability assessments. This is a hands-on role for professionals with strong experience in threat detection, SIEM tools, cyber risk analysis, and security best practices. You will work closely with security teams to prevent breaches, enhance cyber resilience, and ensure policy enforcement across the enterprise.nResponsibilities
Monitor, analyse, and respond to security alerts using SIEM platforms (e.g., Splunk, Sentinel).nConduct incident investigations, root cause analyses, and escalate critical threats.nSupport vulnerability scans, patch assessments, and mitigation planning.nMaintain security policies, procedures, and compliance documentation.nAssist in security audits, risk assessments, and internal/external reporting.nCollaborate with IT and compliance teams to strengthen the organization’s security posture.nPerform regular reviews of access controls, firewall logs, and endpoint security events.nStay up-to-date with evolving threats, tools, and security frameworks (e.g., NIST, ISO 27001).nRequirements & Details
Experience:
RequirednEmployment:
Full-timenSalary:
£45,000 – £70,000 yearlynBenefits:
Job Benefits • Competitive salary and bonus structure • Hybrid or remotenAbout MastarRec:
We are seeking a proactive and detail-oriented Information Security Analyst to help safeguard our clients’ digital assets and IT infrastructure. The ideal candidate will be responsible for monitoring security events, responding to incidents
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Risk Management Specialist
Posted 4 days ago
Job Viewed
Job Description
Risk Management Specialist
Location : Chester (3 days on-site required)
Contract Length : 12 months to be extended.
Salary: 73,000
Are you ready to take your career to the next level in the dynamic world of Banking and Financial Services? We are seeking a passionate and proactive Risk Management Specialist to join our vibrant Network Service Assurance organization. If you're looking for an opportunity to make a significant impact while growing your skills, this is the role for you!
Position Overview:
As a Risk Management Specialist, you will play a key role in managing and reporting risks associated with our network infrastructure. You'll help ensure that our processes, procedures, and controls align with our risk framework. Your insights will guide our teams in adhering to enterprise standards and navigating compliance requirements, making you an essential part of our mission.
Key Responsibilities:
- Deliver high-quality outputs while owning assigned tasks with a proactive approach.
- Timely escalation of issues with proposed solutions.
- Cultivate and maintain relationships with team members and key stakeholders.
- Manage network architecture risk assessments and documentation.
- Coordinate risk assessment schedules and planning activities with stakeholders.
- Support internal compliance audits, representing network technology throughout the audit lifecycle.
- Collect evidence, report findings, and validate issue remediation.
What We're Looking For:
- A strong background as a Risk Management / Business Analyst with a knack for problem-solving and analytical thinking.
- Basic understanding of WAN/LAN Network Technologies and familiarity with compliance risks.
- Experience in a large enterprise environment is a plus!
- Detail-oriented and organized, demonstrating diligence in your work.
- Advanced skills in Microsoft Excel, along with proficiency in Microsoft Access, Word, PowerPoint, and Visio.
- Excellent written and verbal presentation skills with the ability to communicate complex data analytics concepts clearly.
- Prior experience in the banking or financial services sector is beneficial.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Risk Management Specialist
Posted 4 days ago
Job Viewed
Job Description
Risk Management Specialist
Location : Chester (3 days on-site required)
Contract Length : 12 months to be extended.
Salary: 73,000
Are you ready to take your career to the next level in the dynamic world of Banking and Financial Services? We are seeking a passionate and proactive Risk Management Specialist to join our vibrant Network Service Assurance organization. If you're looking for an opportunity to make a significant impact while growing your skills, this is the role for you!
Position Overview:
As a Risk Management Specialist, you will play a key role in managing and reporting risks associated with our network infrastructure. You'll help ensure that our processes, procedures, and controls align with our risk framework. Your insights will guide our teams in adhering to enterprise standards and navigating compliance requirements, making you an essential part of our mission.
Key Responsibilities:
- Deliver high-quality outputs while owning assigned tasks with a proactive approach.
- Timely escalation of issues with proposed solutions.
- Cultivate and maintain relationships with team members and key stakeholders.
- Manage network architecture risk assessments and documentation.
- Coordinate risk assessment schedules and planning activities with stakeholders.
- Support internal compliance audits, representing network technology throughout the audit lifecycle.
- Collect evidence, report findings, and validate issue remediation.
What We're Looking For:
- A strong background as a Risk Management / Business Analyst with a knack for problem-solving and analytical thinking.
- Basic understanding of WAN/LAN Network Technologies and familiarity with compliance risks.
- Experience in a large enterprise environment is a plus!
- Detail-oriented and organized, demonstrating diligence in your work.
- Advanced skills in Microsoft Excel, along with proficiency in Microsoft Access, Word, PowerPoint, and Visio.
- Excellent written and verbal presentation skills with the ability to communicate complex data analytics concepts clearly.
- Prior experience in the banking or financial services sector is beneficial.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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Analyst-Risk Management
Posted 5 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
UK Credit Risk Team team's objective is to define and develop credit risk strategies to drive growth and provide good customer outcomes at acquisition and through the customer lifecycle. The person will be responsible for conducting detailed analysis and implementing new credit risk strategies for UK consumer and small business card portfolio. This person will also focus on tracking and explaining Acquisitions and Portfolio metrics, developing & evaluating new data sources, and working on projects together with our business partners.
**How will you make an impact in this role?**
+ Generate analytical insights and spot hidden trends from data to react quickly to emerging credit trends across the customer lifecycle
+ Evaluate new data sources and stay abreast of industry trends to build upon existing frameworks and deliver profitable risk strategies as well as better customer outcomes
+ Develop strong relationships with colleagues from the Central Risk organization, as well as Operations, Product, Acquisitions and Compliance teams to drive enterprise wise successes for the UK market
**Minimum Qualifications**
+ At least 1 year experience in risk management or data analytical roles
+ Bachelor's or equivalent in quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science and Economics)
+ Coding skills in SQL or Python with hands-on experience is required
+ Strong technical and analytical skills with the ability to apply both quantitative methods and business knowledge to create insights and deliver results
+ Knowledge of underwriting and consumer/commercial bureau data
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations; conceptualize and sell ideas to internal and external partners
+ Ability to build strong relationships with business partners across the enterprise
+ Proven track record to work independently and within a matrix organization; partnering with capabilities, decision sciences, technology teams and external vendors to deliver solutions quickly and effectively
+ Results driven with strong project management skills and ability to work on multiple priorities
+ Ability to learn quickly and work independently with complex, unstructured initiatives
**Preferred Qualifications**
+ Understanding of statistical concepts
+ Knowledge of UK regulatory landscape for consumer lending
+ Past experience working on affordability for consumer lending is a plus
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:**
Manager-Risk Management
Posted 10 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
This role is within UK Credit Risk organisation led by UK Chief Risk Officer with the objective to drive responsible growth with best-in-class credit risk strategies through the card lifecycle. We believe in data-driven approach and team collaboration to transform your insights into impactful business strategies.
The position provides a unique opportunity for an individual who is driven and analytical to make a difference by defining and implementing lending and governance strategies for UK consumer and Small Business credit cards. The individual would be responsible for driving strategies, including proactively identifying opportunities or new data solutions to enhance existing frameworks, implementing strategy changes, monitoring internal and industry trends, and collaborating with various internal and external stakeholders. The successful candidate is expected to have a comprehensive understanding of consumer credit bureau tradeline data and extensive knowledge of UK industry lending products and dynamics. The individual should also be familiar with UK regulatory requirements such as CONC and Consumer Duty. The individual is required to have experience of processing large unstructured datasets and have strong problem-solving abilities.
The responsibilities include:
+ Evaluating existing bureau tradeline data or new data sources and stay abreast of industry trends to build upon existing affordability frameworks, and deliver profitable growth strategies, as well as improved customer outcomes
+ Innovating and optimising lending strategies to improve performance efficiencies and customer experience.
+ Collaborating closely with business partners and compliance to drive enterprise-wide projects for the UK market and to achieve sustainable growth objectives
+ Presenting recommendations to risk committees and lead the strategy implementation independently
+ Driving operational excellence and ensuring full compliance with regulatory requirements
**Minimum Qualifications:**
+ 3 years of experience in unsecured lending (credit card is a plus!)
+ Experience with data-driven analytical tools (e.g. SQL, SAS, HIVE/HADOOP, R, Python, Tableau) to process unstructured dataset in order to extract insights, identify trends, and inform business decisions
+ Comprehensive understanding of UK Consume Credit Bureau Tradeline data
+ Familiar with UK CONC and Consumer Duty requirements on creditworthiness and affordability
+ Be curious and have a problem-solving mindset, ability to drive process change independently
+ Strong analytical skills and sound business acumen, and interpersonal skills to collaborate with stakeholders across functions
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations in laymen's term
+ Demonstrates the ability to successfully manage multiple priorities under pressure
+ Advanced degree in quantitative or a related field is preferred
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:**
Risk Management Executive
Posted 28 days ago
Job Viewed
Job Description
About Zego
At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.
From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we’re only just getting started.
That’s where you come in.
As a Policy Enforcement Executive in our Operations team, you’ll play a critical role in protecting Zego from risk by taking action on customers who fall outside our driving and compliance standards. You’ll be responsible for cancelling policies that breach our rules – including those with persistent poor driving scores or failure to meet policy requirements.
This role is ideal for someone with an investigative mindset, great judgment, and a passion for upholding fairness and safety in motor insurance.
What You'll Be Doing
- Actioning Non-Compliance/Poor drivers: Review accounts that have triggered alerts related to unsafe driving, telematics scores, or policy breaches. Take swift and fair action to cancel policies where required.
- Risk Identification: Spot patterns of non-compliance and driving behaviour that fall below Zego’s thresholds. Help define and refine our approach to policy enforcement.
- Decision Making: Cancel policies in line with internal processes and FCA guidelines, documenting each case clearly and accurately.
- Customer Communication: Deliver clear and professional messages to customers around cancellations, helping them understand the reasons behind our decisions while maintaining Zego’s tone of voice.
- Cross-Team Collaboration: Work closely with our, Fraud, Customer Service and product teams to share insights, streamline processes, and protect our customers and brand.
- Continuous Improvement: Provide feedback on current processes and help evolve our risk response strategy in line with emerging trends and technologies.
What You'll Need to Be Successful
- Strong analytical thinking – You can quickly assess risk indicators and apply consistent, fair judgment in difficult decisions.
- Insurance or risk operations experience – You’ve worked within insurance before, ideally in fraud, claims, or underwriting.
- Great communication skills – You’re comfortable delivering firm but empathetic messages to customers, both in writing and over the phone.
- Confident decision-making – You’re comfortable working autonomously and can defend your choices when challenged.
- Process-driven mindset – You follow procedures with care but aren’t afraid to suggest improvements.
- Curious and tech-friendly – You enjoy using tools to support your work and are eager to learn new systems.
How we work
We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.
Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend one day a week in our central Halifax office. You have the flexibility to choose the day that works best for you and your team. We offer a Hybrid contribution for all company-wide events (3 per year) and help you pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.
Our approach to AI
We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we’ll provide you with the tools, support, and freedom to do it well.
Benefits
We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.
We’re an equal-opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.