655 Infrastructure Support jobs in the United Kingdom

• Provide 2nd/3rd line support for core IT infrastructure.
• Support and maintain Microsoft Server environments, VMware, and SANs.
• Contribute to cloud migration tasks and integrations (Azure, SaaS platforms).
• Deliver technical fixes and contribute to broader security uplift projects as directed.
• Collaborate with wider IT team and contribute to project-based workstreams.
• Contribute to the service desk function across both BAU and project-based work.
• Provide clear documentation and deliver end-user training where required.

• Proven 2nd/3rd line technical support experience within a medium-to-large environment.
• Proven background with Microsoft Server, Active Directory, SQL, and Microsoft 365.
• Strong troubleshooting capability across server, network, and user environments.
• Exposure to both on-premise and cloud-based environments.
• A self-motivated, proactive team player with a strong sense of ownership.

• Comfortable in lean, multi-hat roles.
• Manufacturing/production site experience is a bonus.

Role Title: Infrastructure Support Engineer
Duration: End of 2025
Location: Wokingham (50% Hybrid)
Rate: 490 Per Day - Umbrella only
SC Eligible required

Would you like to join a global leader in consulting, technology services and digital transformation?

Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.

Role purpose / summary

• Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10.
• Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform.
• Experienced in managing VMware solutions.
• Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs).
• Strong understanding of network protocols and topologies.
• Extensive customer-facing experience in an IT service role.
• Methodical and positive approach to problem-solving.
• Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment.
• Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions.
• Demonstrated accountability in seeing issues through to successful resolution. - Skilled in producing technical reports and documentation for both technical and non-technical audiences.
• Strong communicator with excellent writing skills.

• Over 10 years of experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas.
• Ability to write and review architectural design documents.
• Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

• Participate, as needed, in incident resolution and problem management, including identification, diagnosis and root cause analysis ensuring rapid resolution and minimising impact on services and data integrity
• Engage in stakeholder forums (end-users, third party agencies or other functions within IT), obtain feedback, to promote service understanding
• Support regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business expectation
• Perform regular compliance activity, implementing, and responding to established security alerts, to identify and rectify possible security breaches or performance issues quickly and proactively working closely with the Security team
• Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate
• Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved
• Follow appropriate controls over configuration, change, maintaining the appropriate level of documentation, training and skills, to ensure adherence to common process and reference resources are created to describe changes
• Identify and document gaps in services highlighting underlying performance, recommending solutions where known, to contribute to the improvement of services
• Support Service Transition and Integration in part taking in onboarding activities to support the Greencore service mode

• Operation Systems (Windows Server 2008 r2, 2012, 2016, 2019 and Redhat 7+) & Cloud Technologies (Azure, AWS and Google Cloud)
• Infrastructure Management and CMDB (Device42, BMC Helix and Tanium)
• Monitoring and Alerting Configuration (Zabbix, Solar Winds, Nagios and PRTG)
• Client and Server Management (Ivanti, VMWare)
• Scripting (PowerShell and Shell)
• Office 365 Administration (Standard Office Suite, Exchange Online, SharePoint Online, Azure Connect, Security and Compliance and Licensing)
• Security Tooling (Trend Micro, Azure Sentinel, Darktrace and Proofpoint)
• Audio and Video Conferencing (On-Premises Skype for Business and Microsoft Teams)
• Virtual Apps (Citrix 6+ and Azure Virtual Desktop)
• User and Device Policy Management (Active Directory, Group Policy, One Identity Active Roles)
• Participating in out-of-hours and on-call rota
• Full and clean UK drivers license and own vehicle

• Competitive salary and job-related benefits
• 25 days holiday allowance plus bank holidays
• Pension up to 8% matched
• Company share save scheme
• Greencore Qualifications
• Exclusive Greencore employee discount platform
• Access to a full well being centre platform

Thrive Oldham are recruiting a Infrastructure Support Technician to join our well established client in the Torfaen area.

Job Description

We have an exciting new opportunity for an Infrastructure Support Technician, based at our Site in Torfaen South Wales. If you are looking to start a career in IT, and have excellent communication and problem solving skills, then this could be the role for you.

As an Infrastructure Support Technician, you will be working closely with the Infrastructure Support Engineer to provide support for end users and internal network infrastructure.

On a day-to-day basis, you might be called upon to help colleagues with more basic IT needs. This will mean you'll need to share your own knowledge to help others, including setting up new users and managing backups, security and passwords.

Principle Accountabilities:

• Troubleshoot and resolve hardware, connection, printer and software issues.
  * Check daily backup's.
  * Update network applications as required.
  * Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
  * Ensuring antivirus software is installed and up to date on all machines.
  * Perform routine server monitoring and performance benchmarking.
  * Monitor and remove viruses, spyware, and other non-authorised software.
  * Document procedures where appropriate.
  * Maintain disaster recovery documentation.
  * Complete ad-hoc projects as requested.

Minimum Criteria
* English and Maths at GCSE standard or equivalent
* Excellent organisational skills.
* Ability to build good relationships with colleagues.
* Confident enough to be able to challenge processes.

Qualifications and Experience (desirable)
* BTEC National Diploma in Computer Studies
* NVQ Level 2 in IT Practitioners.

Personal Skills and Abilities (Must have)
* Ability to achieve deadlines and targets.
* Ability to work under own initiative.
* Excellent verbal and written communication skills.
* High self-motivation and determination to succeed.
* Excellent time management.

Mon-Thurs 08:00-16:30, Fri 08:00-13:00 (37/week).

• Provide 2nd/3rd line support for core IT infrastructure.
• Support and maintain Microsoft Server environments, VMware, and SANs.
• Contribute to cloud migration tasks and integrations (Azure, SaaS platforms).
• Deliver technical fixes and contribute to broader security uplift projects as directed.
• Collaborate with wider IT team and contribute to project-based workstreams.
• Contribute to the service desk function across both BAU and project-based work.
• Provide clear documentation and deliver end-user training where required.

• Proven 2nd/3rd line technical support experience within a medium-to-large environment.
• Proven background with Microsoft Server, Active Directory, SQL, and Microsoft 365.
• Strong troubleshooting capability across server, network, and user environments.
• Exposure to both on-premise and cloud-based environments.
• A self-motivated, proactive team player with a strong sense of ownership.

• Comfortable in lean, multi-hat roles.
• Manufacturing/production site experience is a bonus.

• Participate, as needed, in incident resolution and problem management, including identification, diagnosis and root cause analysis ensuring rapid resolution and minimising impact on services and data integrity
• Engage in stakeholder forums (end-users, third party agencies or other functions within IT), obtain feedback, to promote service understanding
• Support regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business expectation
• Perform regular compliance activity, implementing, and responding to established security alerts, to identify and rectify possible security breaches or performance issues quickly and proactively working closely with the Security team
• Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate
• Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved
• Follow appropriate controls over configuration, change, maintaining the appropriate level of documentation, training and skills, to ensure adherence to common process and reference resources are created to describe changes
• Identify and document gaps in services highlighting underlying performance, recommending solutions where known, to contribute to the improvement of services
• Support Service Transition and Integration in part taking in onboarding activities to support the Greencore service mode

• Operation Systems (Windows Server 2008 r2, 2012, 2016, 2019 and Redhat 7+) & Cloud Technologies (Azure, AWS and Google Cloud)
• Infrastructure Management and CMDB (Device42, BMC Helix and Tanium)
• Monitoring and Alerting Configuration (Zabbix, Solar Winds, Nagios and PRTG)
• Client and Server Management (Ivanti, VMWare)
• Scripting (PowerShell and Shell)
• Office 365 Administration (Standard Office Suite, Exchange Online, SharePoint Online, Azure Connect, Security and Compliance and Licensing)
• Security Tooling (Trend Micro, Azure Sentinel, Darktrace and Proofpoint)
• Audio and Video Conferencing (On-Premises Skype for Business and Microsoft Teams)
• Virtual Apps (Citrix 6+ and Azure Virtual Desktop)
• User and Device Policy Management (Active Directory, Group Policy, One Identity Active Roles)
• Participating in out-of-hours and on-call rota
• Full and clean UK drivers license and own vehicle

• Competitive salary and job-related benefits
• 25 days holiday allowance plus bank holidays
• Pension up to 8% matched
• Company share save scheme
• Greencore Qualifications
• Exclusive Greencore employee discount platform
• Access to a full well being centre platform

Role Title: Infrastructure Support Engineer
Duration: End of 2025
Location: Wokingham (50% Hybrid)
Rate: 490 Per Day - Umbrella only
SC Eligible required

Would you like to join a global leader in consulting, technology services and digital transformation?

Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.

Role purpose / summary

• Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10.
• Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform.
• Experienced in managing VMware solutions.
• Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs).
• Strong understanding of network protocols and topologies.
• Extensive customer-facing experience in an IT service role.
• Methodical and positive approach to problem-solving.
• Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment.
• Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions.
• Demonstrated accountability in seeing issues through to successful resolution. - Skilled in producing technical reports and documentation for both technical and non-technical audiences.
• Strong communicator with excellent writing skills.

• Over 10 years of experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas.
• Ability to write and review architectural design documents.
• Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Why Greencore?

We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better!

We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of £1.8bn.

Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties.

What you'll be doing:

As an Infrastructure Support Engineer, you will promote the availability, performance, security, effective provisioning, installation / configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will:

• Participate, as needed, in incident resolution and problem management, including identification, diagnosis and root cause analysis ensuring rapid resolution and minimising impact on services and data integrity
• Engage in stakeholder forums (end-users, third party agencies or other functions within IT), obtain feedback, to promote service understanding
• Support regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business expectation
• Perform regular compliance activity, implementing, and responding to established security alerts, to identify and rectify possible security breaches or performance issues quickly and proactively working closely with the Security team
• Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate
• Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved
• Follow appropriate controls over configuration, change, maintaining the appropriate level of documentation, training and skills, to ensure adherence to common process and reference resources are created to describe changes
• Identify and document gaps in services highlighting underlying performance, recommending solutions where known, to contribute to the improvement of services
• Support Service Transition and Integration in part taking in onboarding activities to support the Greencore service mode

What we're looking for:

• Operation Systems (Windows Server 2008 r2, 2012, 2016, 2019 and Redhat 7+) & Cloud Technologies (Azure, AWS and Google Cloud)
• Infrastructure Management and CMDB (Device42, BMC Helix and Tanium)
• Monitoring and Alerting Configuration (Zabbix, Solar Winds, Nagios and PRTG)
• Client and Server Management (Ivanti, VMWare)
• Scripting (PowerShell and Shell)
• Office 365 Administration (Standard Office Suite, Exchange Online, SharePoint Online, Azure Connect, Security and Compliance and Licensing)
• Security Tooling (Trend Micro, Azure Sentinel, Darktrace and Proofpoint)
• Audio and Video Conferencing (On-Premises Skype for Business and Microsoft Teams)
• Virtual Apps (Citrix 6+ and Azure Virtual Desktop)
• User and Device Policy Management (Active Directory, Group Policy, One Identity Active Roles)
• Participating in out-of-hours and on-call rota
• Full and clean UK drivers license and own vehicle

What you'll get in return:

• Competitive salary and job-related benefits
• 25 days holiday allowance plus bank holidays
• Pension up to 8% matched
• Company share save scheme
• Greencore Qualifications
• Exclusive Greencore employee discount platform
• Access to a full well being centre platform

IT Infrastructure Support Engineer

40,000 - 50,000 + benefits

Full Time / Permanent

Leicestershire / office-based with occasional site travel

The Role:

I am looking for a driven and experienced IT Infrastructure Support Engineer to join a small and close knit internal IT team. This is a newly created role working for a growing business.

This is an office-based role in Leicestershire with occasional site travel (mainly East Midlands).

The IT Infrastructure Support Engineer will be joining a team supporting over 500 employees across 45 sites, including a mobile workforce. This role is pivotal in ensuring the reliability, scalability, and security of the IT infrastructure.

The responsibilities include ensuring system availability, performance, and scalability to meet business requirements. This role requires expertise in managing a combination of on-premises SAN and Saas, iPaaS integration technologies, as well as multiple enterprise applications across various platforms.

You will be responsible for implementing and maintaining core IT systems, supporting end-users, and contributing to strategic IT projects. This is a hands-on role that requires a strong technical foundation, a collaborative mindset, and a passion for delivering exceptional service.

Experience required:

• Proven experience working in a similar IT infrastructure support role.
• Must be a team player who is happy in a broad role and collaborates well with others.
• Experience with Hyper-V, Failover Clustering, and virtualization.
• Strong knowledge of Windows Server, Active Directory, DNS, DHCP.
• Solid understanding of networking (TCP/IP, VLANs, firewalls).
• Experience with Azure, Microsoft 365, Exchange Online, SharePoint.
• Familiarity with iPaaS tools and cloud integration.
• Backup and disaster recovery experience (Veeam preferred).
• Awareness of GDPR and IT risk management.
• Excellent troubleshooting, communication, and documentation skills.

Please apply via the link or contact (url removed) for more information

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.