335 Insurance Claims jobs in the United Kingdom

Our client, a reputable insurance company, is seeking an experienced Insurance Claims Adjuster to join their team in Manchester, Greater Manchester, UK . This is an office-based role focused on investigating, evaluating, and settling insurance claims efficiently and fairly. The Claims Adjuster will be responsible for reviewing policy coverage, investigating the circumstances of claims, interviewing claimants and witnesses, and gathering evidence. You will assess the extent of liability and damages, negotiate settlements with policyholders and their representatives, and authorize payments. Maintaining accurate and detailed records of all claims activities and ensuring compliance with industry regulations and company policies are critical. The ideal candidate will have prior experience in claims handling, preferably within a specific line of insurance (e.g., property, casualty, auto). A strong understanding of insurance principles, policy language, and claims investigation techniques is required. Excellent analytical, negotiation, and communication skills are essential. You should be detail-oriented, possess strong decision-making abilities, and be able to manage a caseload effectively. Relevant professional certifications or qualifications in insurance (e.g., CII) are highly desirable. The ability to work independently and as part of a team, coupled with strong customer service skills, will ensure success in this role. This position offers a competitive salary and benefits package, along with opportunities for career advancement within the insurance sector.

Our client, a dynamic and growing insurance provider, is seeking a diligent and customer-focused Insurance Claims Adjuster to join their fully remote team. In this vital role, you will be responsible for managing the entire lifecycle of insurance claims, from initial reporting to final settlement. You will investigate insurance claims, determine liability, assess damages, and negotiate settlements in accordance with policy coverage and company guidelines. Excellent communication and interpersonal skills are essential for liaising with policyholders, witnesses, and third parties to gather necessary information and provide clear explanations. This role requires a keen eye for detail, strong analytical abilities, and the capacity to work autonomously in a remote setting. Key responsibilities will include:

• Investigating insurance claims promptly and thoroughly.
• Gathering all relevant documentation, statements, and evidence pertaining to claims.
• Analyzing policy coverage to determine the scope of liability.
• Assessing the extent of damages and estimating repair or replacement costs.
• Negotiating settlements with policyholders and their representatives.
• Communicating clearly and empathetically with clients throughout the claims process.
• Maintaining accurate and detailed records of claim investigations and actions taken.
• Ensuring compliance with all relevant insurance regulations and company procedures.
• Identifying potential fraudulent claims and escalating them for further investigation.
• Managing a caseload of diverse insurance claims efficiently.
• Providing exceptional customer service and support to policyholders.
• Working collaboratively with internal teams, such as underwriting and legal departments.
• Utilizing claims management software and other relevant technologies.

The ideal candidate will have previous experience in insurance claims adjusting or a related field, with a solid understanding of insurance principles and policies. Relevant professional qualifications or certifications in insurance are highly desirable. Strong analytical, investigative, negotiation, and communication skills are a must. The ability to manage your workload effectively and maintain a high level of accuracy in a remote work environment is essential. If you are a detail-oriented professional with a commitment to fairness and customer satisfaction, we encourage you to apply and contribute to our esteemed firm based out of **Cambridge**, wherever you may be working from.

Our client, a reputable insurance company based in **Oxford, Oxfordshire, UK**, is looking for an experienced Insurance Claims Adjuster to join their expanding team. This role operates on a hybrid basis, blending remote work with necessary office presence in Oxford. You will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. This involves conducting thorough investigations, interviewing claimants and witnesses, assessing damages, negotiating settlements, and processing payments. The ideal candidate will have a strong understanding of insurance policies and claims procedures, excellent investigative skills, and a commitment to providing exceptional customer service.

Key Responsibilities:

• Receive and review insurance claims, ensuring all necessary documentation is submitted.
• Investigate claims by gathering information, interviewing relevant parties, and inspecting damage.
• Analyze policy coverage and determine the extent of the company's liability.
• Assess the value of claims, negotiating settlements with claimants and their representatives.
• Process claims payments accurately and in a timely manner.
• Maintain detailed and organized claim files, documenting all actions taken.
• Ensure compliance with company policies, industry regulations, and legal requirements.
• Provide clear and empathetic communication to claimants throughout the claims process.
• Identify potential fraudulent claims and escalate them for further investigation.
• Stay updated on insurance laws, regulations, and best practices in claims handling.
• Collaborate with legal counsel and other experts as needed.

The ideal candidate will possess strong analytical and problem-solving skills, with meticulous attention to detail. Excellent negotiation and communication abilities are crucial for effective claims resolution. The ability to manage a caseload efficiently and work independently in a hybrid environment is essential.

Qualifications:

• Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
• In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
• Strong investigative and analytical skills.
• Excellent negotiation and communication abilities.
• Proficiency in claims management software.
• Ability to manage multiple claims simultaneously and meet deadlines.
• Strong customer service orientation.
• Relevant insurance certifications (e.g., Cert CII, Dip CII) are a significant advantage.
• Bachelor's degree in a relevant field or equivalent experience.

Our client, a reputable insurance provider, is seeking a diligent and experienced Insurance Claims Adjuster to join their established team in Edinburgh, Scotland, UK . This role is instrumental in managing the claims process from initiation to settlement, ensuring fairness and accuracy for both the policyholder and the company. You will be responsible for investigating insurance claims, evaluating policy coverage, determining liability, and negotiating settlements. This involves thorough documentation, detailed reporting, and maintaining professional communication with claimants, witnesses, and legal representatives. The ideal candidate possesses strong analytical skills, a keen eye for detail, and a thorough understanding of insurance policies and legal frameworks. You will play a key role in upholding the company's reputation for integrity and customer satisfaction. This hybrid role offers a blend of office-based work and remote flexibility, allowing for efficient claims handling and personal work-life balance. The successful candidate will contribute to the efficient and effective resolution of claims, minimising risk and maximising customer trust. Responsibilities include:

• Investigating assigned insurance claims thoroughly and impartially.
• Reviewing insurance policies to determine coverage and identify any exclusions.
• Assessing damages or losses and estimating repair or replacement costs.
• Interviewing claimants, witnesses, and other relevant parties.
• Collecting and analysing evidence, including police reports, medical records, and repair estimates.
• Negotiating settlements with claimants or their representatives.
• Preparing detailed reports on claim investigations, findings, and recommendations.
• Managing a caseload of claims efficiently and ensuring timely resolution.
• Adhering to all company policies, procedures, and regulatory requirements.
• Maintaining professional relationships with clients, colleagues, and external partners.

Qualifications:

• Previous experience as a claims adjuster or in a related insurance role.
• Strong knowledge of insurance principles, policies, and claims handling procedures.
• Excellent investigative, analytical, and negotiation skills.
• Proficiency in insurance claims management software.
• Strong written and verbal communication skills.
• Ability to work independently and manage a varied workload.
• Relevant professional certifications (e.g., CII) are advantageous.
• High school diploma or equivalent; a degree in a relevant field is a plus.

Our client is actively seeking a diligent and detail-oriented Insurance Claims Adjuster to join their remote team. This role involves investigating, evaluating, and negotiating insurance claims to ensure fair and timely settlements. You will be responsible for managing a caseload of claims, communicating effectively with policyholders, witnesses, and other relevant parties to gather information, and assessing the extent of damages or liability. The Claims Adjuster must have a thorough understanding of insurance policies, legal requirements, and claims procedures. Excellent analytical skills are required to determine coverage, evaluate loss amounts, and make informed decisions regarding claim validity and settlement.

The ideal candidate will possess strong communication, negotiation, and customer service skills. You will be adept at managing your workload independently, working remotely while maintaining high levels of productivity and accuracy. A keen eye for detail and the ability to remain objective and empathetic in challenging situations are crucial. Previous experience in insurance claims handling or a related field is highly advantageous. This position offers the flexibility of a fully remote work arrangement, allowing you to operate from anywhere within the UK. You will be expected to maintain accurate records of all claim activities in the company's claims management system. The role requires a proactive approach to managing claims efficiently, ensuring adherence to regulatory standards and company protocols. Join a leading insurance provider committed to excellence and customer satisfaction.

Responsibilities:

• Investigate insurance claims thoroughly and impartially.
• Evaluate damages and determine liability or coverage.
• Negotiate settlements with policyholders and claimants.
• Gather information from various sources, including interviews and documentation.
• Communicate claim status and decisions clearly and professionally.
• Maintain accurate and detailed records in the claims management system.
• Ensure compliance with all relevant laws and regulations.
• Manage a portfolio of claims efficiently and effectively.
• Provide excellent customer service to all parties involved.
• Adhere to company policies and claims handling procedures.

Qualifications:

• Proven experience in insurance claims handling or a related role.
• Strong understanding of insurance policies and claims processes.
• Excellent analytical, negotiation, and communication skills.
• Ability to work independently and manage time effectively in a remote setting.
• Detail-oriented with strong organisational skills.
• Customer-focused approach.
• Relevant professional qualifications (e.g., CII) are a plus.

Our client is seeking a diligent and thorough Insurance Claims Adjuster to join their team in **Leicester, Leicestershire, UK**. This role requires you to be present in the field and at the office to effectively manage insurance claims. You will be responsible for investigating insurance claims, assessing damages, determining liability, and negotiating settlements with policyholders and claimants. This is a crucial role in ensuring fair and efficient claim processing.

Key responsibilities include interviewing claimants and witnesses, reviewing policy coverage, inspecting damaged property (vehicles, homes, etc.), and documenting findings. You will analyze claim information to determine the extent of the insurer's liability and calculate the appropriate settlement amount. Building rapport with policyholders and providing clear explanations of the claims process are vital. You will also work closely with legal counsel, repair shops, and medical professionals as needed. Maintaining accurate and detailed records of all claim activities is essential.

The ideal candidate will possess excellent investigative, analytical, and negotiation skills. Strong communication and interpersonal skills are required to interact effectively with individuals from diverse backgrounds. A keen eye for detail and the ability to remain calm and professional under pressure are important. Previous experience in the insurance industry, particularly in claims handling or adjusting, is highly desirable. A good understanding of insurance policies and relevant legal and regulatory requirements is necessary. The ability to work independently and manage a caseload efficiently is crucial.

Responsibilities:

• Investigate insurance claims promptly and thoroughly.
• Interview claimants, witnesses, and relevant parties.
• Review policy terms and conditions to determine coverage.
• Inspect damaged property and assess the extent of loss.
• Document all findings, including photos and detailed reports.
• Calculate claim settlements based on damages and policy terms.
• Negotiate settlements with policyholders and claimants.
• Ensure compliance with all relevant regulations and company policies.
• Maintain organized and accurate claim files.

Qualifications:

• High school diploma or equivalent; Bachelor's degree preferred.
• Relevant insurance qualifications (e.g., CII) are advantageous.
• Minimum of 3 years of experience in insurance claims handling or adjusting.
• Strong understanding of insurance principles and practices.
• Excellent investigative, analytical, and negotiation skills.
• Proficiency in Microsoft Office Suite.
• Strong communication and customer service skills.
• Ability to manage time effectively and prioritize tasks.

This position is based in **Leicester, Leicestershire, UK**, and offers a competitive salary and benefits package for individuals committed to excellence in insurance claim management.

Claims Advisor

Location : Peterborough

Hours : Monday - Friday 0845 - 1715

Salary : £23000 - £24000

We are looking for a candidate with excellent communication ability to recruit into our clients Claims team, bringing experience with customer calls.

Essential skills - Previous insurance experience. 

Role

• Developing a good relationship with all clients by providing a personal service and undertaking regular contact calls to meet client requirements.
li>Skilful communications by phone, email and written correspondence and by demonstrating capabilities to deal with a wide variety of claims. li>Recording accurately all events / details and actions relating to specific individuals on the database. li>Work proactively to process claims by contact with the client and the Service Providers. li>Ensure a thorough understanding of the cover purchased by a client to differentiate between eligible and ineligible claims. li>Ensure that all relevant data and scans are entered into the database.
• Be able to account for actions relating to claims by using methodical accurate data input methods.
• Takes required actions to resolve potential and existing complaints, discussing any complaints or claims that may become contentious with the Customer Service Manager.
li>Undertake Financial Conduct Authority (FCA) Training as required and keep yourself up to date with any relevant regulation changes. li>Take appropriate incoming calls and handle as necessary, Log all calls to the individual client record on the database. li>Meet targets and take responsibility for own performance.
• Remain abreast of current processes and services offered by the company and be aware of changes to legislation by the Financial Conduct Authority (FCA). Cascade any information / changes in legislation to work colleagues.

Benefits

< i>Attendance Bonus.
• Great Annual Leave Benefit including additional family days.
• Free Worldwide Multi Trip Travel Insurance Cover and discounted rate for family members.
• Cash benefits linked to Personal Accident, Life Cover and Critical Illness.
• Monthly Employee Rewards Scheme.
• Commitment to Employee Learning and Development.
• Access to Wellbeing Services and Discount Scheme.
• Free tea, coffee and fresh fruit.

Claims Advisor

Location : Peterborough

Hours : Monday - Friday 0845 - 1715

Salary : £23000 - £24000

We are looking for a candidate with excellent communication ability to recruit into our clients Claims team, bringing experience with customer calls.

Essential skills - Previous insurance experience. 

Role

• Developing a good relationship with all clients by providing a personal service and undertaking regular contact calls to meet client requirements.
li>Skilful communications by phone, email and written correspondence and by demonstrating capabilities to deal with a wide variety of claims. li>Recording accurately all events / details and actions relating to specific individuals on the database. li>Work proactively to process claims by contact with the client and the Service Providers. li>Ensure a thorough understanding of the cover purchased by a client to differentiate between eligible and ineligible claims. li>Ensure that all relevant data and scans are entered into the database.
• Be able to account for actions relating to claims by using methodical accurate data input methods.
• Takes required actions to resolve potential and existing complaints, discussing any complaints or claims that may become contentious with the Customer Service Manager.
li>Undertake Financial Conduct Authority (FCA) Training as required and keep yourself up to date with any relevant regulation changes. li>Take appropriate incoming calls and handle as necessary, Log all calls to the individual client record on the database. li>Meet targets and take responsibility for own performance.
• Remain abreast of current processes and services offered by the company and be aware of changes to legislation by the Financial Conduct Authority (FCA). Cascade any information / changes in legislation to work colleagues.

Benefits

< i>Attendance Bonus.
• Great Annual Leave Benefit including additional family days.
• Free Worldwide Multi Trip Travel Insurance Cover and discounted rate for family members.
• Cash benefits linked to Personal Accident, Life Cover and Critical Illness.
• Monthly Employee Rewards Scheme.
• Commitment to Employee Learning and Development.
• Access to Wellbeing Services and Discount Scheme.
• Free tea, coffee and fresh fruit.

(Re) Insurance Credit Controller / IBA Underwriting Account handler







Are you looking for a new challenge with the opportunity to build a successful career in credit control as part of an underwriting accounts team in one of the largest insurance brokers in the world?



If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well-established Insurance Broking Accounting (IBA) team servicing clients from around the globe.



While the role is primarily focussed on credit control, thereu2019ll also be opportunities to learn about various types of (Re)Insurance including Excess of Loss, Proportional Treaty, Facultative and Binders.



The successful candidate will receive a competitive salary with a comprehensive benefits package, including an excellent pension with private healthcare for you and your family.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like








Credit control - ensuring timely collections by monitoring & chasing outstanding payments.


Pro-actively reviewing and actioning overdue balances based on the daily reports.


Investigating & resolving accounting discrepancies.


Allocating and facilitating payment of cash receipts.


Invoice reconciliations and ledger maintenance.


Ensure Aonu2019s working capital / revenue position is maximised, in line with agreed targets.


Assisting the business to clear any unmatched cash, as and when required.


Supporting month-end reporting and financial controls.


Liaising with (Re)Insurers, Third Parties and internal teams through to resolution.


Supporting our outsource provider (Genpact) and operating as a focal point for escalation.


Ensuring compliance with FCA and company financial regulations.


Adopting best practice while providing new and innovative ideas to streamline the process.









Full training will be provided, and youu2019ll be fully supported as you engage with a network of contacts to deliver an unrivalled client service on a global scale.







How this opportunity is different







This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team service all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide.







Skills and experience that will lead to success







Ideally, weu2019re looking for someone with accounting experience in the financial sector, preferably within insurance, with the following skills:




Excellent numeracy skills, ideally supported by a degree or qualification related to finance/mathematics.


Excellent analytical and problem-solving skills.


Good knowledge of Microsoft Office including Outlook, Excel and Word.


Good ability to work under your own initiative and as part of a team.


Good communication skills, both written and oral.









How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.











#LI-JK1



#LI-HYBRID

2554565

(Re) Insurance Credit Controller / IBA Underwriting Account handler







Are you looking for a new challenge with the opportunity to build a successful career in credit control as part of an underwriting accounts team in one of the largest insurance brokers in the world?



If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well-established Insurance Broking Accounting (IBA) team servicing clients from around the globe.



While the role is primarily focussed on credit control, thereu2019ll also be opportunities to learn about various types of (Re)Insurance including Excess of Loss, Proportional Treaty, Facultative and Binders.



The successful candidate will receive a competitive salary with a comprehensive benefits package, including an excellent pension with private healthcare for you and your family.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like








Credit control - ensuring timely collections by monitoring & chasing outstanding payments.


Pro-actively reviewing and actioning overdue balances based on the daily reports.


Investigating & resolving accounting discrepancies.


Allocating and facilitating payment of cash receipts.


Invoice reconciliations and ledger maintenance.


Ensure Aonu2019s working capital / revenue position is maximised, in line with agreed targets.


Assisting the business to clear any unmatched cash, as and when required.


Supporting month-end reporting and financial controls.


Liaising with (Re)Insurers, Third Parties and internal teams through to resolution.


Supporting our outsource provider (Genpact) and operating as a focal point for escalation.


Ensuring compliance with FCA and company financial regulations.


Adopting best practice while providing new and innovative ideas to streamline the process.









Full training will be provided, and youu2019ll be fully supported as you engage with a network of contacts to deliver an unrivalled client service on a global scale.







How this opportunity is different







This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team service all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide.







Skills and experience that will lead to success







Ideally, weu2019re looking for someone with accounting experience in the financial sector, preferably within insurance, with the following skills:




Excellent numeracy skills, ideally supported by a degree or qualification related to finance/mathematics.


Excellent analytical and problem-solving skills.


Good knowledge of Microsoft Office including Outlook, Excel and Word.


Good ability to work under your own initiative and as part of a team.


Good communication skills, both written and oral.









How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.











#LI-JK1



#LI-HYBRID