82 Insurance Investigator jobs in the United Kingdom

(Re) Insurance Credit Controller / IBA Underwriting Account handler







Are you looking for a new challenge with the opportunity to build a successful career in credit control as part of an underwriting accounts team in one of the largest insurance brokers in the world?



If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well-established Insurance Broking Accounting (IBA) team servicing clients from around the globe.



While the role is primarily focussed on credit control, thereu2019ll also be opportunities to learn about various types of (Re)Insurance including Excess of Loss, Proportional Treaty, Facultative and Binders.



The successful candidate will receive a competitive salary with a comprehensive benefits package, including an excellent pension with private healthcare for you and your family.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like








Credit control - ensuring timely collections by monitoring & chasing outstanding payments.


Pro-actively reviewing and actioning overdue balances based on the daily reports.


Investigating & resolving accounting discrepancies.


Allocating and facilitating payment of cash receipts.


Invoice reconciliations and ledger maintenance.


Ensure Aonu2019s working capital / revenue position is maximised, in line with agreed targets.


Assisting the business to clear any unmatched cash, as and when required.


Supporting month-end reporting and financial controls.


Liaising with (Re)Insurers, Third Parties and internal teams through to resolution.


Supporting our outsource provider (Genpact) and operating as a focal point for escalation.


Ensuring compliance with FCA and company financial regulations.


Adopting best practice while providing new and innovative ideas to streamline the process.









Full training will be provided, and youu2019ll be fully supported as you engage with a network of contacts to deliver an unrivalled client service on a global scale.







How this opportunity is different







This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team service all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide.







Skills and experience that will lead to success







Ideally, weu2019re looking for someone with accounting experience in the financial sector, preferably within insurance, with the following skills:




Excellent numeracy skills, ideally supported by a degree or qualification related to finance/mathematics.


Excellent analytical and problem-solving skills.


Good knowledge of Microsoft Office including Outlook, Excel and Word.


Good ability to work under your own initiative and as part of a team.


Good communication skills, both written and oral.









How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.











#LI-JK1



#LI-HYBRID



(Re) Insurance Credit Controller / IBA Underwriting Account handler







Are you looking for a new challenge with the opportunity to build a successful career in credit control as part of an underwriting accounts team in one of the largest insurance brokers in the world?



If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well-established Insurance Broking Accounting (IBA) team servicing clients from around the globe.



While the role is primarily focussed on credit control, thereu2019ll also be opportunities to learn about various types of (Re)Insurance including Excess of Loss, Proportional Treaty, Facultative and Binders.



The successful candidate will receive a competitive salary with a comprehensive benefits package, including an excellent pension with private healthcare for you and your family.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like








Credit control - ensuring timely collections by monitoring & chasing outstanding payments.


Pro-actively reviewing and actioning overdue balances based on the daily reports.


Investigating & resolving accounting discrepancies.


Allocating and facilitating payment of cash receipts.


Invoice reconciliations and ledger maintenance.


Ensure Aonu2019s working capital / revenue position is maximised, in line with agreed targets.


Assisting the business to clear any unmatched cash, as and when required.


Supporting month-end reporting and financial controls.


Liaising with (Re)Insurers, Third Parties and internal teams through to resolution.


Supporting our outsource provider (Genpact) and operating as a focal point for escalation.


Ensuring compliance with FCA and company financial regulations.


Adopting best practice while providing new and innovative ideas to streamline the process.









Full training will be provided, and youu2019ll be fully supported as you engage with a network of contacts to deliver an unrivalled client service on a global scale.







How this opportunity is different







This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team service all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide.







Skills and experience that will lead to success







Ideally, weu2019re looking for someone with accounting experience in the financial sector, preferably within insurance, with the following skills:




Excellent numeracy skills, ideally supported by a degree or qualification related to finance/mathematics.


Excellent analytical and problem-solving skills.


Good knowledge of Microsoft Office including Outlook, Excel and Word.


Good ability to work under your own initiative and as part of a team.


Good communication skills, both written and oral.









How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.











#LI-JK1



#LI-HYBRID

(Re) Insurance Credit Controller / IBA Underwriting Account handler







Are you looking for a new challenge with the opportunity to build a successful career in credit control as part of an underwriting accounts team in one of the largest insurance brokers in the world?



If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well-established Insurance Broking Accounting (IBA) team servicing clients from around the globe.



While the role is primarily focussed on credit control, thereu2019ll also be opportunities to learn about various types of (Re)Insurance including Excess of Loss, Proportional Treaty, Facultative and Binders.



The successful candidate will receive a competitive salary with a comprehensive benefits package, including an excellent pension with private healthcare for you and your family.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like








Credit control - ensuring timely collections by monitoring & chasing outstanding payments.


Pro-actively reviewing and actioning overdue balances based on the daily reports.


Investigating & resolving accounting discrepancies.


Allocating and facilitating payment of cash receipts.


Invoice reconciliations and ledger maintenance.


Ensure Aonu2019s working capital / revenue position is maximised, in line with agreed targets.


Assisting the business to clear any unmatched cash, as and when required.


Supporting month-end reporting and financial controls.


Liaising with (Re)Insurers, Third Parties and internal teams through to resolution.


Supporting our outsource provider (Genpact) and operating as a focal point for escalation.


Ensuring compliance with FCA and company financial regulations.


Adopting best practice while providing new and innovative ideas to streamline the process.









Full training will be provided, and youu2019ll be fully supported as you engage with a network of contacts to deliver an unrivalled client service on a global scale.







How this opportunity is different







This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team service all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide.







Skills and experience that will lead to success







Ideally, weu2019re looking for someone with accounting experience in the financial sector, preferably within insurance, with the following skills:




Excellent numeracy skills, ideally supported by a degree or qualification related to finance/mathematics.


Excellent analytical and problem-solving skills.


Good knowledge of Microsoft Office including Outlook, Excel and Word.


Good ability to work under your own initiative and as part of a team.


Good communication skills, both written and oral.









How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.











#LI-JK1



#LI-HYBRID



(Re) Insurance Credit Controller / IBA Underwriting Account handler







Are you looking for a new challenge with the opportunity to build a successful career in credit control as part of an underwriting accounts team in one of the largest insurance brokers in the world?



If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well-established Insurance Broking Accounting (IBA) team servicing clients from around the globe.



While the role is primarily focussed on credit control, thereu2019ll also be opportunities to learn about various types of (Re)Insurance including Excess of Loss, Proportional Treaty, Facultative and Binders.



The successful candidate will receive a competitive salary with a comprehensive benefits package, including an excellent pension with private healthcare for you and your family.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like








Credit control - ensuring timely collections by monitoring & chasing outstanding payments.


Pro-actively reviewing and actioning overdue balances based on the daily reports.


Investigating & resolving accounting discrepancies.


Allocating and facilitating payment of cash receipts.


Invoice reconciliations and ledger maintenance.


Ensure Aonu2019s working capital / revenue position is maximised, in line with agreed targets.


Assisting the business to clear any unmatched cash, as and when required.


Supporting month-end reporting and financial controls.


Liaising with (Re)Insurers, Third Parties and internal teams through to resolution.


Supporting our outsource provider (Genpact) and operating as a focal point for escalation.


Ensuring compliance with FCA and company financial regulations.


Adopting best practice while providing new and innovative ideas to streamline the process.









Full training will be provided, and youu2019ll be fully supported as you engage with a network of contacts to deliver an unrivalled client service on a global scale.







How this opportunity is different







This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team service all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide.







Skills and experience that will lead to success







Ideally, weu2019re looking for someone with accounting experience in the financial sector, preferably within insurance, with the following skills:




Excellent numeracy skills, ideally supported by a degree or qualification related to finance/mathematics.


Excellent analytical and problem-solving skills.


Good knowledge of Microsoft Office including Outlook, Excel and Word.


Good ability to work under your own initiative and as part of a team.


Good communication skills, both written and oral.









How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.











#LI-JK1



#LI-HYBRID

Our client, a reputable insurance provider, is seeking a detail-oriented and empathetic Insurance Claims Assessor to join their team in **Cardiff, Wales, UK**. This hybrid role offers a balance between working from home and engaging with the office, providing flexibility while ensuring essential collaborative work.

As an Insurance Claims Assessor, you will be responsible for evaluating insurance claims, determining coverage, and negotiating settlements with policyholders. You will conduct thorough investigations, gather necessary documentation, and assess the validity and extent of damages or losses. This role requires strong analytical skills, a solid understanding of insurance policies, and excellent communication abilities to effectively interact with claimants, assess damage, and explain policy terms. You will play a crucial role in ensuring fair and timely resolution of claims, upholding the company's commitment to customer service and integrity.

Key Responsibilities:

• Investigate insurance claims promptly and thoroughly to determine coverage and liability.
• Analyze policy documents to ensure claims align with terms and conditions.
• Gather and review evidence, including reports, statements, and photographic documentation.
• Assess the extent of damages or losses and estimate repair or replacement costs.
• Negotiate settlements with claimants in a fair and professional manner.
• Communicate claim decisions and explanations clearly and empathetically to policyholders.
• Maintain accurate and detailed records of all claims activity and correspondence in the claims management system.
• Liaise with third-party service providers, such as loss adjusters and repair networks, as needed.
• Identify potentially fraudulent claims and escalate them according to company procedures.
• Stay updated on insurance regulations, industry best practices, and company policies.
• Contribute to process improvement initiatives within the claims department.

The ideal candidate will have previous experience in handling insurance claims, preferably within a specific line of insurance (e.g., motor, property, personal lines). A strong understanding of insurance principles and policy wording is essential. Excellent analytical, problem-solving, and negotiation skills are required. You must possess strong written and verbal communication skills, with the ability to explain complex information clearly. Proficiency in claims management software and MS Office is expected. The ability to work effectively both independently and as part of a hybrid team is crucial for this role. This position is based in **Cardiff, Wales, UK**.

We are seeking a diligent and detail-oriented Insurance Claims Adjuster to join our growing insurance firm. This position offers the flexibility of remote work, allowing you to manage claims and client communications effectively from your home office, while serving clients across the region including Derby, Derbyshire, UK . Your primary responsibility will be to investigate, evaluate, and settle insurance claims efficiently and accurately, ensuring adherence to policy terms and conditions. You will be required to gather information, interview claimants and witnesses, inspect damaged property, and determine the extent of liability. A crucial part of your role involves analyzing policy coverage, negotiating settlements with policyholders, and preparing detailed reports on claim investigations and resolutions. You must possess a strong understanding of insurance principles and relevant legal and regulatory requirements. Excellent communication and interpersonal skills are essential for building rapport with clients and effectively explaining coverage and claim processes. Strong analytical and critical thinking abilities are needed to assess complex claims and make sound judgments. Proficiency in claims management software and standard office applications is required. The ability to manage a caseload independently, prioritize tasks, and meet strict deadlines is vital. Ongoing professional development and staying updated on industry best practices will be expected. This is an excellent opportunity for an individual with a keen eye for detail and a commitment to providing fair and timely claims services in the insurance sector.

Our client, a reputable insurance company, is seeking a dedicated and detail-oriented Insurance Claims Adjuster to manage claims from initial report to final settlement. This hybrid role offers a balance of office-based work in Portsmouth, Hampshire, UK , and remote flexibility, allowing for efficient claims handling. You will be responsible for investigating insurance claims, determining coverage, negotiating settlements, and ensuring fair and timely resolution for policyholders. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a thorough understanding of insurance policies and procedures.

Key Responsibilities:

• Investigate assigned insurance claims thoroughly, gathering all necessary documentation and evidence.
• Interview claimants, witnesses, and relevant parties to obtain detailed accounts of incidents.
• Analyze insurance policies to determine coverage and liability.
• Evaluate damages and losses sustained by the claimant.
• Negotiate settlements with claimants and/or their representatives in accordance with policy terms and company guidelines.
• Prepare detailed reports outlining claim findings, assessments, and settlement recommendations.
• Maintain accurate and up-to-date claim files in the company's claims management system.
• Ensure compliance with all relevant insurance regulations and company standards.
• Provide exceptional customer service to policyholders throughout the claims process.
• Collaborate with internal departments, such as legal and underwriting, as needed.

Qualifications:

• Proven experience as a Claims Adjuster or in a similar insurance claims role.
• Strong understanding of insurance principles, policy types, and claims investigation techniques.
• Excellent analytical and critical thinking skills, with the ability to interpret complex information.
• Exceptional negotiation, communication, and interpersonal skills.
• Proficiency in claims management software and MS Office Suite.
• Ability to manage a caseload efficiently and prioritize tasks effectively.
• Detail-oriented with strong organizational skills.
• Relevant insurance certifications (e.g., Cert CII) are advantageous.
• Ability to work effectively both independently and as part of a team in a hybrid work environment.

Our client offers a competitive salary, comprehensive benefits package, and opportunities for career advancement within the insurance industry. This is an excellent opportunity to join a supportive team and contribute to providing reliable and fair claims services.

Our client, a reputable insurance provider located in Glasgow, Scotland, UK , is recruiting for a diligent and detail-oriented Insurance Claims Adjuster. This role offers a hybrid working arrangement, allowing for a balanced approach between office-based duties and remote flexibility. You will be responsible for investigating, evaluating, and settling insurance claims accurately and efficiently, ensuring compliance with company policies and regulatory requirements. Your core responsibilities include interviewing claimants and witnesses, gathering evidence, assessing damage or loss, and determining liability and coverage. You will negotiate settlements with policyholders and third parties, manage claim files from initiation to closure, and maintain accurate records of all claims activities. The ideal candidate will possess strong analytical and problem-solving skills, with a keen eye for detail and the ability to interpret policy documents. Excellent communication and negotiation skills are essential for effectively interacting with a wide range of individuals. Prior experience in the insurance industry, particularly in claims handling, is highly desirable. You should be adept at managing a caseload, prioritising tasks, and working independently while also collaborating effectively with colleagues. This is an excellent opportunity to build a rewarding career in the insurance sector, contributing to fair and timely claims resolution within a supportive team environment.

Our client, a reputable insurance provider, is seeking a detail-oriented and analytical Insurance Claims Assessor to join their team in Derby, Derbyshire, UK . This role involves evaluating insurance claims, determining coverage, and ensuring fair and accurate settlements for policyholders. You will be responsible for investigating claims thoroughly, gathering all necessary documentation, and assessing the validity and extent of loss or damage. This position requires a strong understanding of insurance policies, legal and regulatory requirements, and claims handling best practices.

Your key duties will include interviewing claimants and witnesses, reviewing police reports, medical records, and other relevant evidence, and liaising with legal professionals and repair services. You will be required to interpret complex policy wordings, apply them to specific claim circumstances, and make informed decisions on claim liability and settlement amounts. Effective communication is crucial, as you will explain policy coverage and claim outcomes to policyholders in a clear and empathetic manner. The successful candidate will possess excellent analytical and problem-solving skills, with a keen eye for detail to identify fraudulent claims. The ability to manage a caseload efficiently, prioritise tasks, and meet deadlines is essential. Experience in claims handling within a specific insurance sector (e.g., motor, property, liability) would be advantageous. The ideal candidate is highly organised, possesses strong interpersonal skills, and is committed to providing excellent customer service while upholding the company's standards and integrity. This role offers a stable career path within the financial services industry, with opportunities for professional development and growth.

Qualifications:

• Proven experience in insurance claims assessment or a related role within the insurance industry.
• Thorough understanding of insurance policies, claims procedures, and relevant regulations.
• Excellent analytical, investigative, and problem-solving skills.
• Strong attention to detail and ability to interpret complex documentation.
• Proficiency in claims management software and standard office applications.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage a caseload and meet deadlines effectively.
• Customer-focused with a commitment to fair and ethical claims handling.
• Relevant professional qualifications (e.g., CII) are a strong advantage.
• High school diploma or equivalent; Bachelor's degree preferred.

Join our reputable insurance company as an Insurance Claims Adjuster, based in **Brighton, East Sussex, UK**. This role offers a hybrid working model, blending office-based responsibilities with remote work flexibility. We are looking for diligent and customer-focused individuals to manage insurance claims from initiation to settlement. You will be responsible for investigating insurance claims, determining coverage, assessing damages, negotiating settlements, and ensuring fair and timely resolution for our policyholders. This involves gathering evidence, interviewing claimants and witnesses, reviewing policy documents, and working with experts when necessary. The ideal candidate will possess strong analytical and problem-solving skills, with a keen eye for detail and a solid understanding of insurance principles and practices. Excellent communication, negotiation, and interpersonal skills are crucial for interacting with clients, colleagues, and third parties. Experience in the insurance industry, particularly in claims handling, is highly desirable. Proficiency in claims management software and a commitment to providing exceptional customer service are essential. You must be organized, self-motivated, and able to manage a caseload effectively. This is an excellent opportunity to build a career in the insurance sector, where you will play a key role in supporting our clients during challenging times and upholding the integrity of our claims process. You will contribute to our company's reputation for reliability and professionalism.

Our client, a well-established insurance provider, is looking for a meticulous and analytical Insurance Claims Assessor to join their team in **Oxford, Oxfordshire, UK**. This role operates on a hybrid model, offering a balance between working from home and collaborating in the office. You will be responsible for evaluating and processing a variety of insurance claims, ensuring fair and accurate settlement in accordance with policy terms and conditions. Your duties will include gathering information from policyholders, witnesses, and relevant third parties; investigating the circumstances of the claim; and determining liability and coverage. You will assess the extent of damages or losses, obtain repair estimates or valuations, and negotiate settlements with claimants and their representatives. Maintaining detailed and accurate records of all claim activities and decisions is crucial. The ideal candidate will possess strong analytical and critical thinking skills, with a keen eye for detail. Excellent communication and interpersonal skills are essential for interacting with claimants in potentially stressful situations, as well as with internal teams and external stakeholders. A solid understanding of insurance principles, policy wordings, and relevant legislation is required. Experience in the insurance industry, particularly in claims handling, is highly desirable. While not essential, relevant professional qualifications (e.g., Cert CII) would be advantageous. You must be organized, efficient, and capable of managing a caseload of claims effectively. The ability to work independently and as part of a supportive team is important. We are looking for a trustworthy and ethical individual committed to providing excellent customer service and upholding the company's reputation for integrity. This role offers a challenging yet rewarding opportunity to develop your career within the insurance sector, with potential for growth and specialization.