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Showing 15 Insurance jobs in Bristol

Customer Service Representative

Chippenham, South West £38000 annum Perfect Placement

Posted 17 days ago

Job Viewed

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Job Description

Permanent
Customer Service/Operations Representative required in Chippenham. 
  • Between £32-38,000 per annum plus potential bonuses
  • 40-hour week Monday to Saturday with alternate weekend working discussed further on application.
  • Opportunity for hybrid working arrangement.
  • Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development. 
Our client, a leading used van retailer offering services across the UK, is expanding and seeking to recruit a Customer Service/Operations Representative for their head office/showroom located in the Bath region.

Reporting to the management team, as a Customer Service/Operations Representative, you will manage all post-sale customer interactions, including warranties, complaints, online reviews, and general administration. All the while ensuring customers have a professional experience consistent with company values. This role bridges the gap between customers, workshops, warranty providers, and management to maintain a reputation, resolve issues early, and ensure compliance with FCA and Consumer Duty standards.

Your key responsibilities as a Customer Service Representative will include: 
  • Manage and respond to customer queries, feedback, and complaints in line with company policy.
  • Maintain and execute the warranty process. Registering vehicles, processing claims, and coordinating with warranty providers.
  • Monitor and manage online reviews across Google, AutoTrader, and other platforms; ensure timely and professional responses.
  • Maintain accurate records of all customer interactions, warranty claims, and complaint resolutions.
  • Support the finance and compliance teams with documentation and reporting for FCA/Consumer Duty compliance.
  • Update CRM systems and manage customer data accurately.
  • Prepare vehicle handover documentation and coordinate delivery or collection as required.
  • Assist with customer follow-up to encourage positive reviews and repeat business.
  • Provide weekly reports on customer satisfaction, complaints, and warranty activity.
To be eligible, you have excellent communication, organisation, and complaint-handling skills. You will be IT literate, professional, empathetic, and proactive in resolving any problems that occur. Experience working in aftersales in the automotive industry and a basic understanding of the Consumer Rights Act and vehicle warranty claim processes would be highly beneficial. You will also have a UK driving licence with minimal points,  

What's in it for you? For your hard work as a Customer Service Representative, our client is offering:
  • Between £32-38,000 per annum, pending experience. 
  • Bonus opportunities linked to reviews, complaint resolutions, and warranty performance. 
  • 28 days annual holiday allowance.
  • Opportunity for a hybrid working arrangement, discussed further on application. 
  • State-of-the-art working environment in a brand new purpose-built showroom. 
  • Full in-house training provided.
  • Company pension scheme.
  • Staff vehicles purchase discount scheme. 
  • Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development. 
  • 40-hour week, Monday to Saturday with alternate weekend working shifts. 
If you are interested in hearing more about this Customer Service Representative job in the Chippenham area, please contact Hamish Lowrie at Perfect Placement Today!

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
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Loss Adjustor - Central/North London

Semington, South West Aviva

Posted 1 day ago

Job Viewed

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Job Description

Loss A djuster – Salary £34,000 - £2,000 (dependent on skills, experience, and location)

Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes.

If you're a desk-based adjuster this could be the next step in your career!

If it sounds someone like you, we would love to hear from you!

A bit about the job:

Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends.

Skills and experience we’re looking for:

  • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations.
  • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions.
  • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations.
  • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site.
  • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting Salary £34,000 5,000 (dependent on skills, experience, and location)
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and
  • Aviva’s.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put
  • in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer
  • discounts
  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share
  • in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our
  • Aviva
  • Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to .

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Loss Adjustor - Central/North London

Farmborough, South West Aviva

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Loss A djuster – Salary £34,000 - £2,000 (dependent on skills, experience, and location)

Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes.

If you're a desk-based adjuster this could be the next step in your career!

If it sounds someone like you, we would love to hear from you!

A bit about the job:

Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends.

Skills and experience we’re looking for:

  • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations.
  • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions.
  • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations.
  • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site.
  • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting Salary £34,000 5,000 (dependent on skills, experience, and location)
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and
  • Aviva’s.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put
  • in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer
  • discounts
  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share
  • in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our
  • Aviva
  • Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to .

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Loss Adjustor - Central/North London

Keevil, South West Aviva

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Loss A djuster – Salary £34,000 - £2,000 (dependent on skills, experience, and location)

Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes.

If you're a desk-based adjuster this could be the next step in your career!

If it sounds someone like you, we would love to hear from you!

A bit about the job:

Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends.

Skills and experience we’re looking for:

  • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations.
  • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions.
  • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations.
  • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site.
  • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting Salary £34,000 5,000 (dependent on skills, experience, and location)
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and
  • Aviva’s.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put
  • in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer
  • discounts
  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share
  • in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our
  • Aviva
  • Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to .

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Loss Adjustor - Central/North London

Bishop Sutton, South West Aviva

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Loss A djuster – Salary £34,000 - £2,000 (dependent on skills, experience, and location)

Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes.

If you're a desk-based adjuster this could be the next step in your career!

If it sounds someone like you, we would love to hear from you!

A bit about the job:

Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends.

Skills and experience we’re looking for:

  • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations.
  • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions.
  • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations.
  • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site.
  • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting Salary £34,000 5,000 (dependent on skills, experience, and location)
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and
  • Aviva’s.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put
  • in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer
  • discounts
  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share
  • in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our
  • Aviva
  • Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to .

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Loss Adjustor - Central/North London

Badminton, South West Aviva

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Loss A djuster – Salary £34,000 - £2,000 (dependent on skills, experience, and location)

Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes.

If you're a desk-based adjuster this could be the next step in your career!

If it sounds someone like you, we would love to hear from you!

A bit about the job:

Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends.

Skills and experience we’re looking for:

  • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations.
  • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions.
  • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations.
  • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site.
  • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting Salary £34,000 5,000 (dependent on skills, experience, and location)
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and
  • Aviva’s.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put
  • in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer
  • discounts
  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share
  • in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our
  • Aviva
  • Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to .

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Loss Adjustor - Central/North London

Frome, South West Aviva

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Loss A djuster – Salary £34,000 - £2,000 (dependent on skills, experience, and location)

Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes.

If you're a desk-based adjuster this could be the next step in your career!

If it sounds someone like you, we would love to hear from you!

A bit about the job:

Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends.

Skills and experience we’re looking for:

  • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations.
  • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions.
  • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations.
  • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site.
  • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting Salary £34,000 5,000 (dependent on skills, experience, and location)
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and
  • Aviva’s.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put
  • in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer
  • discounts
  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share
  • in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our
  • Aviva
  • Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to .

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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Loss Adjustor - Central/North London

Beckington, South West Aviva

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Loss A djuster – Salary £34,000 - £2,000 (dependent on skills, experience, and location)

Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes.

If you're a desk-based adjuster this could be the next step in your career!

If it sounds someone like you, we would love to hear from you!

A bit about the job:

Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends.

Skills and experience we’re looking for:

  • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations.
  • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions.
  • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations.
  • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site.
  • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting Salary £34,000 5,000 (dependent on skills, experience, and location)
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and
  • Aviva’s.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put
  • in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer
  • discounts
  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share
  • in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our
  • Aviva
  • Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to .

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Loss Adjustor - Central/North London

Luckington, South West Aviva

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Loss A djuster – Salary £34,000 - £2,000 (dependent on skills, experience, and location)

Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes.

If you're a desk-based adjuster this could be the next step in your career!

If it sounds someone like you, we would love to hear from you!

A bit about the job:

Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends.

Skills and experience we’re looking for:

  • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations.
  • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions.
  • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations.
  • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site.
  • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting Salary £34,000 5,000 (dependent on skills, experience, and location)
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and
  • Aviva’s.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put
  • in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer
  • discounts
  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share
  • in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our
  • Aviva
  • Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to .

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Loss Adjustor - Central/North London

Pensford, South West Aviva

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Loss A djuster – Salary £34,000 - £2,000 (dependent on skills, experience, and location)

Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes.

If you're a desk-based adjuster this could be the next step in your career!

If it sounds someone like you, we would love to hear from you!

A bit about the job:

Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends.

Skills and experience we’re looking for:

  • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations.
  • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions.
  • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations.
  • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site.
  • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting Salary £34,000 5,000 (dependent on skills, experience, and location)
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and
  • Aviva’s.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put
  • in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer
  • discounts
  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share
  • in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our
  • Aviva
  • Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to .

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
 

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