160 Internal Audits jobs in the United Kingdom

There's plenty about Topps Group that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, .

Our client, a reputable financial services firm, is seeking a qualified Chartered Accountant to join their growing audit team in Plymouth, Devon, UK . This role offers a compelling opportunity for a seasoned accounting professional to conduct high-quality financial audits for a diverse portfolio of clients. You will be responsible for planning, executing, and completing financial audits in accordance with auditing standards and regulations. This includes assessing internal controls, identifying financial risks, and providing insightful recommendations for improvement. Key responsibilities involve managing audit engagements, supervising junior audit staff, and ensuring timely delivery of audit reports. You will engage directly with clients, building strong relationships and acting as a trusted advisor. The ideal candidate will possess strong technical accounting knowledge, a comprehensive understanding of UK GAAP and IFRS, and significant experience in financial auditing. Excellent analytical and problem-solving skills, coupled with meticulous attention to detail, are essential. You should be proficient in audit software and possess strong IT literacy. We are looking for a highly motivated, organised, and client-focused individual who can demonstrate leadership potential and a commitment to professional development. Membership of a recognised professional accounting body (e.g., ICAEW, ACCA, ICAS) is a requirement. This hybrid role allows for a blend of collaborative work in the office and focused, independent work remotely, supporting a balanced and productive professional life.

Our client, a dynamic and growing organisation within the financial services sector, is seeking a highly skilled Senior Financial Accountant to join their finance team in Aberdeen, Scotland, UK . This role will be a hybrid position, offering a blend of office-based collaboration and remote flexibility. You will be responsible for overseeing key accounting functions, ensuring the accuracy and integrity of financial reporting, and supporting the annual audit process. Key responsibilities include preparing monthly and annual financial statements in accordance with UK GAAP and IFRS, managing general ledger activities, and performing balance sheet reconciliations. You will play a crucial role in the internal and external audit processes, providing necessary documentation, explanations, and support to auditors. Experience in managing and coordinating audit activities is highly valued. The ideal candidate will possess a professional accounting qualification (ACA, ACCA, CIMA, or equivalent) and have a minimum of 7 years of progressive experience in financial accounting, with a strong emphasis on audit preparation and support. Proficiency in accounting software (e.g., SAP, Oracle) and advanced Excel skills are essential. You must have excellent analytical and problem-solving skills, meticulous attention to detail, and strong communication abilities to effectively interact with stakeholders at all levels. A thorough understanding of accounting standards, tax regulations, and internal controls is paramount. This is an excellent opportunity to contribute to the financial health of a reputable firm, offering a competitive remuneration package, excellent benefits, and opportunities for professional growth and development in a supportive hybrid working environment. Experience with financial system implementation or upgrades would be an advantage.

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



EMEA Internal Audit (EIA), as the Banku2019s third Line of Defence, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Banku2019s objectives.



**NUMBER OF DIRECT REPORTS**



None



**MAIN PURPOSE OF THE ROLE**



An excellent opportunity has arisen for an experienced financial crime audit professional to join the Global Financial Crimes audit team as an Assistant Vice President (Audit Manager). The main purpose of the role is to execute and deliver all audit engagements assigned to them by the Audit Director. The Audit Manager will support the Audit Director and Senior Audit Managers in delivering the engagements, and will be responsible for leading smaller engagements. Audit Managers will have, and continue to develop, subject matter expertise in their area. It is an exciting time to join the Internal Audit function as we continue to build towards a best in class, global audit function. The Global Financial Crimes Audit team reports globally into the Global Head of Financial Crimes Audit in New York, and therefore the role holder will be responsible for working alongside, and building relationships with, both regional and global counterparts.



**KEY RESPONSIBILITIES**


Assist the Audit Director with the respective Portfolio, risk universe sections, risk assessments and audit plans.
Ownership of the assigned area of responsibility during the engagement and manage the stakeholders (both internally and externally). May have responsibility to work on multiple engagements concurrently.
Help and support the Audit Director in planning engagements, identify relevant key risk areas and produce quality Audit Planning Document.
Working autonomously and ability to deliver smaller audit engagements to required timelines and quality standards.
Devises effective and efficient tests of key controls, executes and documents audit work and concludes on the results of audit tests and overall effectiveness of controls.
Escalates audit issues to senior management. Interacts with auditee and audit team to develop and negotiate solutions.
Assess regulatory requirements and trends in financial crimes and incorporate this into continuous monitoring activities. Deliver continuous monitoring assignments for agreed audit entities under the supervision of Head of Audit.
Maintain constructive relationships with stakeholders so that audit planning and delivery is achieved smoothly and professionally.
Follows up on issues to ensure satisfactory closure of Management Action Plans. This will involve the testing of remediated controls before closure of issue.
Assist the Audit Director in preparing management information and third-party submissions.
Work collaboratively with all internal audit colleagues regionally and globally.
From time to time, may also be required to take a team role in EIAOu2019s strategic initiatives e.g. a working group.



**WORK EXPERIENCE**


Internal Audit experience gained in financial services industry.
Financial crimes knowledge evidenced via experience and/or relevant professional qualifications



**SKILLS AND EXPERIENCE**



**Functional / Technical Competencies:**


Excellent understanding of risk-based auditing methodology.
An understanding and appreciation of financial crimes risks and controls in first and second lines of defence.
An understanding of global regulation requirements for financial crimes.
Ability to work well as part of a small, focused audit team.
Ability to lead smaller audit engagements, under supervision from the Senior Audit Manager/Audit Director
Excellent written and verbal presentation skills.
Excellent stakeholder management skills as the role holder will interact with senior stakeholders.
Experience of agile auditing
Data analytics experience



**PERSONAL REQUIREMENTS**


Excellent interpersonal and communication skills
Confident, motivated self-starter
Results driven, with a strong sense of accountability
Strong focus on high quality output and ability to coach and support the team in this
The ability to operate with urgency and prioritise work accordingly
Strong decision-making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
A creative and innovative approach to work
The ability to manage material workloads and tight deadlines.
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well under pressure



**PERFORMANCE AND DUTIES**



The role holder will be assessed in accordance with their employing entityu2019s performance framework and process with relevant input obtained from the dual hatting entity as relevant.



As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or the Chief Auditor for EMEA.



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



EMEA Internal Audit (EIA), as the Banku2019s third Line of Defence, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Banku2019s objectives.



**NUMBER OF DIRECT REPORTS**



None



**MAIN PURPOSE OF THE ROLE**



An excellent opportunity has arisen for an experienced financial crime audit professional to join the Global Financial Crimes audit team as an Assistant Vice President (Audit Manager). The main purpose of the role is to execute and deliver all audit engagements assigned to them by the Audit Director. The Audit Manager will support the Audit Director and Senior Audit Managers in delivering the engagements, and will be responsible for leading smaller engagements. Audit Managers will have, and continue to develop, subject matter expertise in their area. It is an exciting time to join the Internal Audit function as we continue to build towards a best in class, global audit function. The Global Financial Crimes Audit team reports globally into the Global Head of Financial Crimes Audit in New York, and therefore the role holder will be responsible for working alongside, and building relationships with, both regional and global counterparts.



**KEY RESPONSIBILITIES**


Assist the Audit Director with the respective Portfolio, risk universe sections, risk assessments and audit plans.
Ownership of the assigned area of responsibility during the engagement and manage the stakeholders (both internally and externally). May have responsibility to work on multiple engagements concurrently.
Help and support the Audit Director in planning engagements, identify relevant key risk areas and produce quality Audit Planning Document.
Working autonomously and ability to deliver smaller audit engagements to required timelines and quality standards.
Devises effective and efficient tests of key controls, executes and documents audit work and concludes on the results of audit tests and overall effectiveness of controls.
Escalates audit issues to senior management. Interacts with auditee and audit team to develop and negotiate solutions.
Assess regulatory requirements and trends in financial crimes and incorporate this into continuous monitoring activities. Deliver continuous monitoring assignments for agreed audit entities under the supervision of Head of Audit.
Maintain constructive relationships with stakeholders so that audit planning and delivery is achieved smoothly and professionally.
Follows up on issues to ensure satisfactory closure of Management Action Plans. This will involve the testing of remediated controls before closure of issue.
Assist the Audit Director in preparing management information and third-party submissions.
Work collaboratively with all internal audit colleagues regionally and globally.
From time to time, may also be required to take a team role in EIAOu2019s strategic initiatives e.g. a working group.



**WORK EXPERIENCE**


Internal Audit experience gained in financial services industry.
Financial crimes knowledge evidenced via experience and/or relevant professional qualifications



**SKILLS AND EXPERIENCE**



**Functional / Technical Competencies:**


Excellent understanding of risk-based auditing methodology.
An understanding and appreciation of financial crimes risks and controls in first and second lines of defence.
An understanding of global regulation requirements for financial crimes.
Ability to work well as part of a small, focused audit team.
Ability to lead smaller audit engagements, under supervision from the Senior Audit Manager/Audit Director
Excellent written and verbal presentation skills.
Excellent stakeholder management skills as the role holder will interact with senior stakeholders.
Experience of agile auditing
Data analytics experience



**PERSONAL REQUIREMENTS**


Excellent interpersonal and communication skills
Confident, motivated self-starter
Results driven, with a strong sense of accountability
Strong focus on high quality output and ability to coach and support the team in this
The ability to operate with urgency and prioritise work accordingly
Strong decision-making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
A creative and innovative approach to work
The ability to manage material workloads and tight deadlines.
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well under pressure



**PERFORMANCE AND DUTIES**



The role holder will be assessed in accordance with their employing entityu2019s performance framework and process with relevant input obtained from the dual hatting entity as relevant.



As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or the Chief Auditor for EMEA.



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
EMEA Internal Audit (EIA), as the Bank's third Line of Defence, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Bank's objectives.
**NUMBER OF DIRECT REPORTS**
None
**MAIN PURPOSE OF THE ROLE**
An excellent opportunity has arisen for an experienced financial crime audit professional to join the Global Financial Crimes audit team as an Assistant Vice President (Audit Manager). The main purpose of the role is to execute and deliver all audit engagements assigned to them by the Audit Director. The Audit Manager will support the Audit Director and Senior Audit Managers in delivering the engagements, and will be responsible for leading smaller engagements. Audit Managers will have, and continue to develop, subject matter expertise in their area. It is an exciting time to join the Internal Audit function as we continue to build towards a best in class, global audit function. The Global Financial Crimes Audit team reports globally into the Global Head of Financial Crimes Audit in New York, and therefore the role holder will be responsible for working alongside, and building relationships with, both regional and global counterparts.
**KEY RESPONSIBILITIES**
+ Assist the Audit Director with the respective Portfolio, risk universe sections, risk assessments and audit plans.
+ Ownership of the assigned area of responsibility during the engagement and manage the stakeholders (both internally and externally). May have responsibility to work on multiple engagements concurrently.
+ Help and support the Audit Director in planning engagements, identify relevant key risk areas and produce quality Audit Planning Document.
+ Working autonomously and ability to deliver smaller audit engagements to required timelines and quality standards.
+ Devises effective and efficient tests of key controls, executes and documents audit work and concludes on the results of audit tests and overall effectiveness of controls.
+ Escalates audit issues to senior management. Interacts with auditee and audit team to develop and negotiate solutions.
+ Assess regulatory requirements and trends in financial crimes and incorporate this into continuous monitoring activities. Deliver continuous monitoring assignments for agreed audit entities under the supervision of Head of Audit.
+ Maintain constructive relationships with stakeholders so that audit planning and delivery is achieved smoothly and professionally.
+ Follows up on issues to ensure satisfactory closure of Management Action Plans. This will involve the testing of remediated controls before closure of issue.
+ Assist the Audit Director in preparing management information and third-party submissions.
+ Work collaboratively with all internal audit colleagues regionally and globally.
+ From time to time, may also be required to take a team role in EIAO's strategic initiatives e.g. a working group.
**WORK EXPERIENCE**
+ Internal Audit experience gained in financial services industry.
+ Financial crimes knowledge evidenced via experience and/or relevant professional qualifications
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
+ Excellent understanding of risk-based auditing methodology.
+ An understanding and appreciation of financial crimes risks and controls in first and second lines of defence.
+ An understanding of global regulation requirements for financial crimes.
+ Ability to work well as part of a small, focused audit team.
+ Ability to lead smaller audit engagements, under supervision from the Senior Audit Manager/Audit Director
+ Excellent written and verbal presentation skills.
+ Excellent stakeholder management skills as the role holder will interact with senior stakeholders.
+ Experience of agile auditing
+ Data analytics experience
**PERSONAL REQUIREMENTS**
+ Excellent interpersonal and communication skills
+ Confident, motivated self-starter
+ Results driven, with a strong sense of accountability
+ Strong focus on high quality output and ability to coach and support the team in this
+ The ability to operate with urgency and prioritise work accordingly
+ Strong decision-making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ A creative and innovative approach to work
+ The ability to manage material workloads and tight deadlines.
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well under pressure
**PERFORMANCE AND DUTIES**
The role holder will be assessed in accordance with their employing entity's performance framework and process with relevant input obtained from the dual hatting entity as relevant.
As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or the Chief Auditor for EMEA.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
UK Credit Risk Team team's objective is to define and develop credit risk strategies to drive growth and provide good customer outcomes at acquisition and through the customer lifecycle. The person will be responsible for conducting detailed analysis and implementing new credit risk strategies for UK consumer and small business card portfolio. This person will also focus on tracking and explaining Acquisitions and Portfolio metrics, developing & evaluating new data sources, and working on projects together with our business partners.
**How will you make an impact in this role?**
+ Generate analytical insights and spot hidden trends from data to react quickly to emerging credit trends across the customer lifecycle
+ Evaluate new data sources and stay abreast of industry trends to build upon existing frameworks and deliver profitable risk strategies as well as better customer outcomes
+ Develop strong relationships with colleagues from the Central Risk organization, as well as Operations, Product, Acquisitions and Compliance teams to drive enterprise wise successes for the UK market
**Minimum Qualifications**
+ At least 1 year experience in risk management or data analytical roles
+ Bachelor's or equivalent in quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science and Economics)
+ Coding skills in SQL or Python with hands-on experience is required
+ Strong technical and analytical skills with the ability to apply both quantitative methods and business knowledge to create insights and deliver results
+ Knowledge of underwriting and consumer/commercial bureau data
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations; conceptualize and sell ideas to internal and external partners
+ Ability to build strong relationships with business partners across the enterprise
+ Proven track record to work independently and within a matrix organization; partnering with capabilities, decision sciences, technology teams and external vendors to deliver solutions quickly and effectively
+ Results driven with strong project management skills and ability to work on multiple priorities
+ Ability to learn quickly and work independently with complex, unstructured initiatives
**Preferred Qualifications**
+ Understanding of statistical concepts
+ Knowledge of UK regulatory landscape for consumer lending
+ Past experience working on affordability for consumer lending is a plus
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:**

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
This role is within UK Credit Risk organisation led by UK Chief Risk Officer with the objective to drive responsible growth with best-in-class credit risk strategies through the card lifecycle. We believe in data-driven approach and team collaboration to transform your insights into impactful business strategies.
The position provides a unique opportunity for an individual who is driven and analytical to make a difference by defining and implementing lending and governance strategies for UK consumer and Small Business credit cards. The individual would be responsible for driving strategies, including proactively identifying opportunities or new data solutions to enhance existing frameworks, implementing strategy changes, monitoring internal and industry trends, and collaborating with various internal and external stakeholders. The successful candidate is expected to have a comprehensive understanding of consumer credit bureau tradeline data and extensive knowledge of UK industry lending products and dynamics. The individual should also be familiar with UK regulatory requirements such as CONC and Consumer Duty. The individual is required to have experience of processing large unstructured datasets and have strong problem-solving abilities.
The responsibilities include:
+ Evaluating existing bureau tradeline data or new data sources and stay abreast of industry trends to build upon existing affordability frameworks, and deliver profitable growth strategies, as well as improved customer outcomes
+ Innovating and optimising lending strategies to improve performance efficiencies and customer experience.
+ Collaborating closely with business partners and compliance to drive enterprise-wide projects for the UK market and to achieve sustainable growth objectives
+ Presenting recommendations to risk committees and lead the strategy implementation independently
+ Driving operational excellence and ensuring full compliance with regulatory requirements
**Minimum Qualifications:**
+ 3 years of experience in unsecured lending (credit card is a plus!)
+ Experience with data-driven analytical tools (e.g. SQL, SAS, HIVE/HADOOP, R, Python, Tableau) to process unstructured dataset in order to extract insights, identify trends, and inform business decisions
+ Comprehensive understanding of UK Consume Credit Bureau Tradeline data
+ Familiar with UK CONC and Consumer Duty requirements on creditworthiness and affordability
+ Be curious and have a problem-solving mindset, ability to drive process change independently
+ Strong analytical skills and sound business acumen, and interpersonal skills to collaborate with stakeholders across functions
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations in laymen's term
+ Demonstrates the ability to successfully manage multiple priorities under pressure
+ Advanced degree in quantitative or a related field is preferred
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:**

About Zego

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we’re only just getting started.

That’s where you come in.

As a Policy Enforcement Executive  in our Operations team, you’ll play a critical role in protecting Zego from risk by taking action on customers who fall outside our driving and compliance standards. You’ll be responsible for cancelling policies that breach our rules – including those with persistent poor driving scores or failure to meet policy requirements.

This role is ideal for someone with an investigative mindset, great judgment, and a passion for upholding fairness and safety in motor insurance.

What You'll Be Doing

• Actioning Non-Compliance/Poor drivers:  Review accounts that have triggered alerts related to unsafe driving, telematics scores, or policy breaches. Take swift and fair action to cancel policies where required.
• Risk Identification:  Spot patterns of non-compliance and driving behaviour that fall below Zego’s thresholds. Help define and refine our approach to policy enforcement.
• Decision Making:  Cancel policies in line with internal processes and FCA guidelines, documenting each case clearly and accurately.
• Customer Communication:  Deliver clear and professional messages to customers around cancellations, helping them understand the reasons behind our decisions while maintaining Zego’s tone of voice.
• Cross-Team Collaboration:  Work closely with our, Fraud, Customer Service and product teams to share insights, streamline processes, and protect our customers and brand.
• Continuous Improvement:  Provide feedback on current processes and help evolve our risk response strategy in line with emerging trends and technologies.

What You'll Need to Be Successful

• Strong analytical thinking  – You can quickly assess risk indicators and apply consistent, fair judgment in difficult decisions.
• Insurance or risk operations experience  – You’ve worked within insurance before, ideally in fraud, claims, or underwriting.
• Great communication skills  – You’re comfortable delivering firm but empathetic messages to customers, both in writing and over the phone.
• Confident decision-making  – You’re comfortable working autonomously and can defend your choices when challenged.
• Process-driven mindset  – You follow procedures with care but aren’t afraid to suggest improvements.
• Curious and tech-friendly  – You enjoy using tools to support your work and are eager to learn new systems.

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend one day a week in our central Halifax office. You have the flexibility to choose the day that works best for you and your team. We offer a Hybrid contribution for all company-wide events (3 per year) and help you pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Our approach to AI

We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we’ll provide you with the tools, support, and freedom to do it well.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We’re an equal-opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.