12 International Relations Officer jobs in the United Kingdom

• Develop and implement comprehensive media relations strategies to support organizational goals.
• Write and distribute press releases, media alerts, and other press materials.
• Respond promptly and professionally to media inquiries, serving as a key point of contact for journalists.
• Build and maintain a strong network of media contacts across various publications and platforms.
• Pitch stories and secure positive media coverage for the organization.
• Monitor media coverage and industry trends, reporting on key developments and sentiment.
• Organize and manage press conferences, media events, and interviews.
• Develop crisis communication plans and manage media responses during sensitive situations.
• Collaborate with internal teams (e.g., marketing, communications) to ensure consistent messaging.
• Create compelling content for various media channels, including press kits, fact sheets, and bios.
• Advise senior management on media-related issues and potential risks.
• Evaluate the effectiveness of media relations campaigns and report on outcomes.

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• Minimum of 3-5 years of experience in media relations or public relations, preferably within a corporate or agency setting.
• Proven track record of securing positive media coverage and managing media relationships.
• Excellent written and verbal communication skills, with a talent for crafting persuasive narratives.
• Strong understanding of media landscape and journalistic practices.
• Experience in developing and executing communication strategies.
• Ability to work under pressure and manage multiple deadlines.
• Strong organizational skills and attention to detail.
• Proficiency in media monitoring tools and social media platforms.
• Ability to build rapport and work effectively with diverse stakeholders.
• Experience in crisis communications is highly desirable.

Customer Relations Advisor

Location: Glasgow City Centre (office-based)

Contract: Permanent, full-time

Hours: Monday to Friday, 9:00 AM – 5:00 PM

Salary: £29,000 per annum

Join a purpose-driven financial services organisation that’s reshaping how people experience customer service. We’re on a mission to improve our members’ financial wellbeing through innovative products, partnerships and a mobile-first approach that puts their needs at the heart of everything we do.

About the Role

As a Customer Relations Advisor, you’ll play a key role in delivering excellent service and supporting both our members and our internal teams. Acting as a second-line support, you’ll handle more complex member enquiries, offer guidance to the front-line team, and help maintain high standards across all service areas.

You’ll take ownership of your workload, using bespoke systems and processes to deliver accurate, secure, and timely outcomes. Every day will bring new challenges and opportunities to make a difference — whether you’re solving problems, mentoring colleagues, or helping to improve how we work.

What You’ll Do

• Provide direct support to members across multiple digital and traditional communication channels.

• Handle complex cases, using sound judgement to balance member needs and business risk.

• Mentor first-line colleagues, sharing knowledge and supporting the operational leadership team.

• Deliver outstanding customer service and ensure fair outcomes in line with company policies.

• Influence the team to achieve performance and quality standards.

• Complete secure, risk-based transactions accurately and efficiently.

• Manage multiple tasks in a customer-focused, compliant and timely manner.

• Contribute to continuous improvement by identifying smarter, more effective ways of working.

What We’re Looking For

• Experience in a second-line or senior customer-facing role, ideally within financial services or a similar environment.

• Strong administrative, communication and reasoning skills, with excellent attention to detail.

• A passion for service excellence and digital-first solutions that drive member satisfaction.

• Logical thinking and the ability to simplify complex situations.

• Resilience, motivation and the ability to stay positive and constructive, even when challenges arise.

• Confidence in handling difficult situations and resolving conflict with empathy and professionalism.

• Comfort with technology and an eagerness to embrace new systems and processes.

• A fast learner who enjoys sharing knowledge and helping others succeed.

• Willingness to obtain the Chartered Banker Certificate in Complaint Handling (support provided).

Why Join Us

You’ll be part of a supportive, forward-thinking team that values innovation, collaboration and continuous improvement. We’re transforming how we deliver financial services — and you’ll have the opportunity to shape that journey.

If you’re passionate about helping people, skilled at solving complex problems, and want to work in an organisation that truly makes a difference, we’d love to hear from you.

Apply today and help us create a smarter, more human approach to financial wellbeing.

What you'll be doing

Do you thrive in a fast-paced media environment? Are you passionate about communicating complex issues in a clear and engaging way? The House of Commons is looking for a Senior Media Relations Officer to join its dynamic Media Relations Team.

This is a unique opportunity to shape how the House of Commons communicates with the public through national, regional and specialist media. In this role, you'll be at the frontline of parliamentary communications; handling breaking news, advising senior stakeholders, and promoting the vital work of the House of Commons and its Domestic Select Committees, and its wider corporate and commercial offer. You'll work as part of a close-knit and supportive team, managing daily media enquiries, coordinating proactive communications campaigns, and participating in a rota that supports 24/7 media operations.

This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office.

Find out more about working at the House of Commons.

Why Join us?

In addition to your salary, we offer an attractive range of benefits including but not limited to:

• Generous annual leave starting at 30 days and increasing to 35 after one full working year.
• Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%
• Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.

What we're looking for.

We're looking for someone who can demonstrate the following skills:

• Strong written and verbal communication skills, with the ability to explain complex topics clearly for diverse audiences.
• Sound understanding of the media landscape and experience handling press enquiries in a fast-paced environment.
• Proven ability to craft and place news stories across multiple channels, tailoring content to reach varied audiences.
• Excellent organisational skills with the ability to prioritise, stay calm under pressure, and manage competing demands.
• Working knowledge of Parliament and Government, with the political awareness to provide accurate and impartial advice.

Next Steps and Additional Information

• CV & Supporting Statement - If you would like to apply for this role, please submit your CV and covering letter with a 500-word limit.

More information on the application process can be found here: Application process - UK Parliament.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

#LI-Hybrid

We are recruiting a Senior Guest Relations Officer for our Chelsea branch in London. Providing a responsive and caring reception and administrative service to our patients and health care teams, you will gain experience of delivering customer service at the highest level. There will be a level of supervison involved in this role and the opportunity to take on courses to develop within the Royal Marsden. We also offer a package of benefits. You will need to work flexible shifts from 0730 to 2000 Monday to Friday, and Saturday on a rotational basis.

To be responsible for providing reception, administration and excellent customer service for all patients, relatives and staff attending The Royal Marsden, Chelsea. The post holder will be working closely with the multi-disciplinary team, including nursing and medical staff, allied health professionals and clerical staff both within Chelsea, the Private Care Directorate and throughout the Trust. This patient-facing role will coordinate the administration functions of the patient's pathway and ensure that any necessary payments are dealt with efficiently. Dealing with a large number of international patients, the postholder should be understanding of different cultures, especially the middle eastern culture, and being a fluent Arabic speaker, although not essential, would be beneficial. There will be a level of supervisory duties to support the Guest relations Manager across the shifts.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

The post holder will be responsible for providing a welcoming environment and delivering the highest level of customer service to patients, consultants and the clinical teams. The receptionist will focus on excellent customer care whilst ensuring hospitality and housekeeping issues are attended to and delivering administrative services of highest standards.

The post holder will be expected to adopt a professional and caring attitude, working alongside colleagues with a polite and courteous manner in all aspects of communication. The post holder will work effectively within a team and with colleagues across the Trust to ensure that all chargeable private patient activity is recorded accurately, on time and in line with the targets set by the Private Care Directorate. adhering to confidentiality and information governance policies and procedures.

The post holder will be expected to work positively and with minimal supervision to deliver objectives and proactively undertake development work relating to the improvement of the administrative. They will ensure that the reception and administration team carry out duties, working alongside the other senior guest relations officers to ensure all duties are completed in a timely manner

• Develop and implement strategic media relations plans.
• Cultivate and maintain strong relationships with journalists and media outlets.
• Write and distribute compelling press releases and media advisories.
• Secure positive media coverage and manage earned media opportunities.
• Respond to media inquiries and manage interview requests.
• Oversee crisis communications and reputation management efforts.
• Monitor media coverage and analyze its impact and sentiment.
• Provide media training and guidance to spokespeople.
• Collaborate with internal communications and marketing teams.
• Stay informed about media trends and industry developments.

• Develop and implement comprehensive media relations strategies to support organisational objectives.
• Write and distribute press releases, media advisories, and other media materials.
• Proactively pitch stories and secure positive media coverage in target publications and broadcasts.
• Build and maintain a strong network of media contacts across national, regional, and trade press.
• Monitor media coverage, analyze trends, and report on campaign effectiveness.
• Manage crisis communications and act as a spokesperson when required.
• Advise senior management on media issues and potential reputational risks.
• Organize press conferences, media briefings, and other media events.
• Develop compelling narratives and talking points for key spokespeople.
• Collaborate with internal teams to ensure consistent messaging across all communications channels.
• Stay informed about current events and industry developments relevant to the organisation.
• Identify opportunities for thought leadership and expert commentary placements.
• Manage media inquiries efficiently and effectively, responding promptly.
• Evaluate the success of media campaigns and provide recommendations for future strategies.

• Bachelor's degree in Journalism, Communications, Public Relations, or a related field.
• Significant experience (5+ years) in media relations, public relations, or journalism, preferably within a corporate or agency environment.
• Proven track record of securing high-profile media coverage.
• Excellent written and verbal communication skills, with a strong command of journalistic principles.
• Exceptional networking and interpersonal skills.
• Experience in crisis communications and media training.
• Proficiency in media monitoring and analysis tools.
• Strong understanding of social media platforms and their role in media relations.
• Ability to work under pressure and meet tight deadlines.
• Strategic thinking and the ability to anticipate media needs.
• Experience working in a hybrid model, with the ability to attend meetings and events in Nottingham, Nottinghamshire, UK as required.

Infopro Digital group is recruiting for an Event Programme and External Relations Support Officer on a six-month fixed-term contract (January 1st – June 30th, 2026) , with the potential for a permanent position thereafter.

Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities.

Do you want to be part of the team that shapes the themes, content, and VIP experience at one of the UK’s largest and most influential events?
Are you interested in how investment and regeneration are driving the future of the UK’s towns and cities?

This role offers a unique opportunity to join the External Relations and Event Programme team behind UKREiiF (UK’s Real Estate Investment and Infrastructure Forum). The team is responsible for designing and delivering world-class event content, curating on-stage sessions, and coordinating engagement with senior business leaders, politicians, and key strategic partners.

This is an entry-level role , ideal for a graduate or early-career professional looking to build experience in events, stakeholder engagement, or the built environment industry.

As Event Programme and External Relations Support Officer , you will play a key role in helping to deliver the programme and VIP experience for UKREiiF 2026. Working closely with the Event Programme and External Relations teams, you’ll assist in curating sessions, coordinating speakers, and ensuring smooth operations for high-profile attendees.

You’ll gain first-hand experience in event design, stakeholder management, and programme delivery within a dynamic and collaborative team environment.

Event Programme Support

• Assist in the creation and curation of on-stage content and facilitated networking sessions in the build-up to UKREiiF 2026.
• Support colleagues within the Event Programme and External Relations team to deliver their individual project areas.
• Collaborate with marketing, PR, and operations teams to ensure the successful delivery of all programme elements.

External Relations

• Act as liaison for VIP guests including senior business figures, politicians, and key strategic partners.
• Coordinate logistics and communications for VIP engagement and stakeholder meetings.
• Support preparation of briefing materials and event documentation.

Requirements

We are looking for someone who is proactive, organised, and confident in communication.
While there are no formal academic qualifications required , this position suits someone with a strong interest in events, regeneration, and economic growth across the UK.

You will have:

• Strong organisational and administrative skills.
• Excellent verbal and written communication, comfortable using different media and tools to coordinate outcomes.
• A proactive, resourceful, and adaptable approach to work.
• A willingness to learn about the investment and regeneration landscape across the UK.

Location:

This role is based at Thorpe Park, on the outskirts of Leeds .

There is no formal work-from-home policy , though hybrid flexibility may apply depending on business needs — typically 3 days in the office, 2 from home during quieter periods, and full-time office presence leading up to UKREiiF.

Benefits

Our global employee benefits include:

• 25 days annual leave (rising to 30 days)
• Group personal pension plan
• Life assurance
• Interest-free season ticket loan
• Private medical insurance (after 2 years’ service)
• Employee assistance programme (EAP)
• Employee recognition and referral schemes
• Employee retail and gym discounts
• Hybrid/remote working
• Cycle to work scheme
• Holiday buying scheme
• Health cash plan
• Enhanced family-friendly leave
• Wellbeing tools and resources

We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law.
To fully comply with all laws prohibiting discrimination in all phases of employment, we monitor all job applications anonymously and confidentially for statistical purposes only.

• Manage and resolve a wide range of employee relations issues, including grievances, disciplinary matters, and performance concerns.
• Conduct thorough investigations in line with company policy and employment law.
• Provide expert advice and support to line managers on all aspects of employee relations and HR best practice.
• Develop, review, and update HR policies and procedures to ensure legal compliance and best practice.
• Contribute to the development and delivery of HR training programs, particularly on employee relations topics.
• Support organizational change initiatives, ensuring fair and consistent application of processes.
• Collaborate with other HR team members to ensure a cohesive approach to employee management.
• Maintain accurate and confidential employee records.
• Stay up-to-date with changes in employment law and HR best practices.
• Promote a positive and constructive employee relations environment.
• This role requires regular presence in the office for meetings, investigations, and team collaboration, but also allows for remote working for tasks such as policy development and case preparation, reflecting a hybrid work model.

• Proven experience in an HR Officer or HR Advisor role, with significant experience in employee relations.
• In-depth knowledge of UK employment law and best practices in employee relations.
• Demonstrated ability to conduct investigations and manage complex HR cases.
• Excellent communication, interpersonal, and negotiation skills.
• Strong problem-solving abilities and a pragmatic approach.
• CIPD qualification or working towards one is highly desirable.
• Ability to work effectively both independently and as part of a team.
• High level of integrity and discretion.