10 Investigators jobs in the United Kingdom

Sales Director | Technology Sales Director | Business Development Director | New Business | Specialist in Law Enforcement | SC & NPPV3 clearance required | 1-2 office visits a month central London | up to £125k double OTE

I am currently working with a brilliant consultancy with deep expertise in their field of Data and Cyber Security solutions, predominantly with Central Government organisations but they also have strong ties with Defence and Law Enforcement. They have experienced impressive growth over the last few years and as a result they are involved in some of the most challenging yet rewarding large scale technical projects in the country.

They are currently looking for a Sales Director specialising in Law Enforcement, they ideally require someone with active SC & NPPV3 clearance. They already have a Sales Director in their most established division of Central Government and this key hire will compliment his work to help the continued growth of the business.

Key Skills

• Must have deep ties within Law Enforcement and be confident of developing in the region of £-7 million a year once up and running
• You need experience of selling a technology based solution (cyber, AI, Data) in these areas and have experience of winning multi-million multi-year deals ideally as well
• Close ties with major accounts to introduce to the business
• Understanding of the main drivers, motivations and wider landscapes of the partner channels for Law Enforcement.

If you're interested in finding out more please submit your CV for consideration and I will be in touch to discuss further.

Sales Director | Technology Sales Director | Business Development Director | New Business | Specialist in Law Enforcement | SC & NPPV3 clearance required | 1-2 office visits a month central London | up to 25k double OTE

Sales Director | Technology Sales Director | Business Development Director | New Business | Specialist in Law Enforcement | SC & NPPV3 clearance required | 1-2 office visits a month central London | up to £125k double OTE

I am currently working with a brilliant consultancy with deep expertise in their field of Data and Cyber Security solutions, predominantly with Central Government organisations but they also have strong ties with Defence and Law Enforcement. They have experienced impressive growth over the last few years and as a result they are involved in some of the most challenging yet rewarding large scale technical projects in the country.

They are currently looking for a Sales Director specialising in Law Enforcement, they ideally require someone with active SC & NPPV3 clearance. They already have a Sales Director in their most established division of Central Government and this key hire will compliment his work to help the continued growth of the business.

Key Skills

• Must have deep ties within Law Enforcement and be confident of developing in the region of £-7 million a year once up and running
• You need experience of selling a technology based solution (cyber, AI, Data) in these areas and have experience of winning multi-million multi-year deals ideally as well
• Close ties with major accounts to introduce to the business
• Understanding of the main drivers, motivations and wider landscapes of the partner channels for Law Enforcement.

If you're interested in finding out more please submit your CV for consideration and I will be in touch to discuss further.

Sales Director | Technology Sales Director | Business Development Director | New Business | Specialist in Law Enforcement | SC & NPPV3 clearance required | 1-2 office visits a month central London | up to 25k double OTE

Sales Director | Technology Sales Director | Business Development Director | New Business | Specialist in Law Enforcement | SC & NPPV3 clearance required | 1-2 office visits a month central London | up to £125k double OTE

I am currently working with a brilliant consultancy with deep expertise in their field of Data and Cyber Security solutions, predominantly with Central Government organisations but they also have strong ties with Defence and Law Enforcement. They have experienced impressive growth over the last few years and as a result they are involved in some of the most challenging yet rewarding large scale technical projects in the country.

They are currently looking for a Sales Director specialising in Law Enforcement, they ideally require someone with active SC & NPPV3 clearance. They already have a Sales Director in their most established division of Central Government and this key hire will compliment his work to help the continued growth of the business.

Key Skills

• Must have deep ties within Law Enforcement and be confident of developing in the region of £-7 million a year once up and running
• You need experience of selling a technology based solution (cyber, AI, Data) in these areas and have experience of winning multi-million multi-year deals ideally as well
• Close ties with major accounts to introduce to the business
• Understanding of the main drivers, motivations and wider landscapes of the partner channels for Law Enforcement.

If you're interested in finding out more please submit your CV for consideration and I will be in touch to discuss further.

Sales Director | Technology Sales Director | Business Development Director | New Business | Specialist in Law Enforcement | SC & NPPV3 clearance required | 1-2 office visits a month central London | up to 25k double OTE

Join the Revolution in Fintech Car Finance

At Carmoola, we’re transforming the way people get on the road - making it faster, fairer, and entirely customer-centric. We've started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control.

Since our launch, we've raised over £240m from top-tier investors (including QED), helped over 10,000 customers get behind the wheel, and we're scaling rapidly.

To take things to the next level, we're seeking a sharp and driven Complaints and Fraud Investigator who is passionate about delivering the best service to customers and protecting our business.

Your Role in Shaping Our Future

We are searching for an exceptional Complaints and Fraud Investigator to join our dynamic team. Reporting directly to the Head of Risk and Compliance, you will have the unique opportunity to take ownership of the complaints and fraud space.

This isn’t just a job; it’s a chance to innovate and set new standards in how we handle these functions. Your work will ensure that we deliver WOW to our customers, our regulatory commitments are met, and Carmoola is safeguarded against fraudulent activities.

What You’ll Do

• Lead Investigations: Investigate complaints, predominantly relating to vehicle issues, applying the FCA's complaint handling rules and relevant legislation. You will determine the validity of vehicle issues and manage independent inspections as necessary.
• Enhance Customer Experience: Identify opportunities to improve the customer journey, whether through enhancing customer support training or feeding insights back to our engineering and product teams.
• Drive Continuous Improvement: Conduct root cause analyses to ensure customers receive optimal outcomes and that we learn and improve from every interaction.
• Master Fraud Prevention: Execute thorough fraud investigations for flagged applicants and produce fraud reports for the senior leadership team.
• Support and Protect: Establish robust processes to support vulnerable customers who have been victims of fraud and ensure timely reporting to the National Fraud Database.

Requirements

What You’ll Bring

• Exceptional attention to detail, ensuring accuracy in investigations and documentation.
• Strong written communication skills, with the ability to draft clear, structured correspondence.
• A proactive mindset with a strong sense of initiative, able to identify and act on potential issues early.
• Experience in a compliance, complaints, or investigative role, with an understanding of regulatory expectations.
• Familiarity with FCA complaint handling rules and relevant consumer legislation such as the Consumer Rights Act.
• Experience conducting fraud investigations, with exposure to tools like the National Fraud Database, JIRA, or Zendesk.

If you’re driven to deliver fair outcomes and thorough investigations - but don’t meet every requirement - we still encourage you to apply. We’d love to hear from you!

Who You Are

You are driven by a passion for excellence and delivering the best outcomes for customers. You’re detail-oriented, relentless in your pursuit of the truth, and have the ability to clearly explain complex matters. You thrive in an environment where you can take initiative, solve problems creatively, and continuously seek out opportunities to improve. If you love collaborating with a team that’s as dedicated to learning and growth as you are, Carmoola is the place for you.

Benefits

What's in it for You

• Competitive salary:  A range of £30k - 45k
• Hybrid working:  Up to 3 days a week in our London office, in the heart of beautiful Primrose Hill (depending on your home location)
• A high-impact role with room to grow:  You'll work in a small team with a lot of ownership over your case load
• A culture of trust, kindness, and ownership:  We move fast, support each other, and enjoy the ride.

Ready to Lead and Innovate?

Join us at Carmoola, where you can shape the future of car finance, set new industry standards, and grow your career in an environment that values your expertise and initiative. Apply today and be part of our journey to revolutionise the fintech landscape.

• Conduct in-depth assessments of complex insurance claims, determining coverage, liability, and quantum.
• Investigate suspicious claims, identifying indicators of fraud and developing investigative strategies.
• Interview claimants, witnesses, and other relevant parties to gather information and evidence.
• Analyse financial records, legal documents, and other supporting materials.
• Utilise advanced fraud detection tools and techniques to identify anomalies and inconsistencies.
• Prepare comprehensive investigation reports, detailing findings, conclusions, and recommendations.
• Negotiate settlements with claimants and/or their representatives.
• Collaborate effectively with internal departments, legal counsel, and external agencies.
• Maintain accurate and up-to-date claim files and case notes.
• Contribute to the development of fraud prevention strategies and training programs.
• Stay abreast of changes in legislation, regulations, and industry best practices related to claims and fraud.

• Extensive experience in insurance claims handling, with a significant focus on investigations and fraud detection.
• In-depth knowledge of various insurance lines (e.g., Personal Lines, Commercial Property, Casualty).
• Strong understanding of insurance law, policy interpretation, and claims procedures.
• Proven ability to identify and investigate fraudulent activities.
• Excellent analytical, critical thinking, and problem-solving skills.
• Exceptional written and verbal communication skills, with the ability to articulate complex findings clearly.
• Proficiency in using claims management software and investigation tools.
• Ability to work independently, manage a demanding caseload, and meet strict deadlines in a remote environment.
• Relevant professional qualifications (e.g., ACII, Dip CII) are highly desirable.

Security Industry Authority

Deputy Director Martyn’s Law Inspections and Enforcement

Salary: £75,801 - £86,000 plus Civil Service Pension Scheme (Grade 6 equivalent)

Location: Remote or office based (Manchester or London), with regular travel to visit staff in offices as well as premises and events across the UK.

The SIA exists to protect the public through effective regulation of the private security industry. We are a high performing regulator, working collaboratively with industry, enforcement agencies, Government, and the devolved administrations in Scotland and Northern Ireland.

You will join us at a time of change and increased public interest in us and our work. Earlier this year, Parliament passed new legislation which named the SIA as the new, independent, Martyn’s Law regulator; an important and substantial role that will raise the standards of preparedness and protective security across the UK.  

In this new role you will be responsible for the set-up, mobilisation and iterative development of inspections and enforcement capability for Martyn’s Law, establishing operational strategies, systems and teams in readiness for go-live in Spring 2027. Once established, you will advise on non-compliance and ensure robust enforcement action is taken where appropriate, whilst influencing external relationships with premises, events and enforcement partners to promote compliance and raise protective security standards. Your selection and development of a high-performing team delivering this statutory function will be critical to success.

A senior leader in a comparable organisation, you will bring experience of leading inspections and/or investigations in a regulatory environment. To this end, you will have used investigation powers to sanction, deter and disrupt non-compliance, and drive positive changes in sector/ industry behaviours. A strategic thinker and a visible and inclusive leader with excellent communication and stakeholder liaison capability, you will be a credible ambassador for Martyn’s Law. Notably, whilst protective security or counter-terrorism experience is desirable, we welcome applications from leaders across sectors who share our commitment to public protection and regulatory excellence.

This is both an exceptional career opportunity and an exciting time to be part of the SIA; there is significant high profile and external interest in the operational outcomes in this portfolio. If you have the necessary skills, expertise, and experience, share our passion for making a real difference to public safety and will embrace our values and culture, we look forward to hearing from you.

To find out how you join us on our exciting journey, click on Apply. 

For an informal discussion about the role, contact our recruitment partners, GatenbySanderson: Russell Brandon at

Closing date:  Wednesday 12 November 2025, 12:00 noon.

• Conduct comprehensive investigations into potentially fraudulent insurance claims, ensuring adherence to company policies and regulatory guidelines.
• Analyze claim information, policy details, and supporting documentation to identify red flags and suspicious patterns.
• Conduct detailed interviews with claimants, witnesses, and other relevant parties.
• Gather and preserve evidence, preparing detailed investigation reports for internal review and potential legal action.
• Collaborate effectively with claims handlers, legal counsel, and law enforcement agencies to support fraud investigations.
• Develop and recommend appropriate strategies for handling suspected fraudulent claims.
• Stay abreast of emerging fraud trends and detection techniques within the insurance industry.
• Contribute to the development and implementation of fraud prevention strategies and training programs.
• Maintain accurate and confidential records of all investigation activities.
• Testify in court proceedings as required regarding investigation findings.

• A Bachelor's degree in Criminal Justice, Criminology, Law, Business, or a related field.
• A minimum of 6 years of experience in insurance claims investigation, with a specialization in fraud detection.
• Proven experience in interviewing techniques, evidence gathering, and report writing.
• Strong analytical and critical thinking skills, with the ability to interpret complex information.
• In-depth knowledge of insurance policies, claims processes, and relevant legal frameworks.
• Excellent communication, negotiation, and interpersonal skills, essential for remote interaction.
• Proficiency in investigation software and databases.
• High ethical standards and the ability to maintain confidentiality.
• Ability to work independently and manage a caseload effectively in a remote environment.
• Professional certifications in fraud examination (e.g., CFE) are highly advantageous.

• Conduct in-depth investigations into potentially fraudulent insurance claims across various lines of business.
• Gather and analyse evidence, including financial records, witness statements, and external data.
• Conduct interviews with claimants, witnesses, and other relevant parties.
• Prepare detailed and accurate investigative reports, providing clear conclusions and recommendations.
• Collaborate with internal legal, claims, and underwriting teams, as well as external agencies.
• Identify and develop strategies to combat emerging fraud trends and typologies.
• Provide expert testimony in legal proceedings when required.
• Mentor and train junior members of the fraud investigation team.
• Maintain compliance with all legal and regulatory requirements.

• Significant experience (minimum 5-7 years) as a claims investigator, with a demonstrable focus on fraud.
• Proven expertise in investigative techniques, evidence gathering, and interviewing.
• Strong knowledge of insurance principles and common fraud schemes.
• Excellent analytical, critical thinking, and problem-solving skills.
• Exceptional written and verbal communication skills, with the ability to present findings effectively.
• Proficiency in relevant investigative databases and software.
• Ability to work independently, manage time efficiently, and thrive in a remote work environment.
• Relevant certifications in fraud investigation (e.g., CFCI, CFE) are highly desirable.

• Investigate suspicious and potentially fraudulent insurance claims, including conducting interviews and reviewing evidence.
• Analyze claim files, policy documents, and supporting evidence to identify patterns and indicators of fraud.
• Gather and preserve evidence in a manner that is admissible in legal proceedings.
• Conduct background checks, financial record reviews, and surveillance where necessary and legally permissible.
• Prepare detailed, comprehensive investigation reports with clear findings and recommendations.
• Collaborate with internal claims handlers, legal teams, and external law enforcement agencies.
• Maintain accurate and organized case files and documentation.
• Stay updated on emerging fraud trends, investigation techniques, and relevant legislation.
• Provide training and guidance to junior investigators and claims staff on fraud detection.
• Represent the company in legal or regulatory proceedings as required.
• Contribute to the development and refinement of fraud detection strategies and prevention measures.

• Proven experience as a Claims Investigator, preferably with a specialization in fraud investigation within the insurance industry.
• A strong understanding of insurance products, claims processes, and relevant legal frameworks.
• Demonstrated expertise in investigative techniques, evidence gathering, and interviewing.
• Excellent analytical and critical thinking skills with a keen eye for detail.
• Proficiency in conducting research and data analysis.
• Strong report writing and documentation skills.
• Ability to work independently and manage a caseload effectively.
• Excellent interpersonal and communication skills, both written and verbal.
• Experience with insurance fraud databases and investigation software.
• Relevant professional qualifications or certifications in insurance or investigation are highly desirable.
• Willingness to travel within the assigned region as required by investigations.