88,541 IT Agent jobs in the United Kingdom

Company Description

MSX International Group ?is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXIs deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satis.

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Technical Finance Support Agent

Location: Hybrid – must be able to travel to our Poole office at least twice a week

Employment Type: Full-time

Salary: Competitive + Equity + Benefits

Awards: The Times Top Place to Work – 3 Years Running

We’re looking for a Technical Customer Support Specialist with a strong finance or accounting background to join our growing team. You’ll play a key role in supporting UK businesses as they use our accounting software – helping them solve problems, get set up, and get the most out of the platform.

This is a fantastic opportunity for someone who enjoys working with people, has hands-on experience with accounting or finance systems, and wants to grow their career in a fast-paced, innovative tech company.

What you’ll be doing:

• Be the first point of contact for customer queries (phone and email)
• Troubleshoot and resolve issues with accounting software (technical and functional)
• Guide customers through system setup and day-to-day usage
• Log and manage support tickets, escalating when needed
• Work closely with our product and implementation teams to resolve complex cases
• Support customers during onboarding and live implementations
• Contribute to user guides, FAQs, and process documentation
• Spot opportunities to improve our product and share insights with the team

What we’re looking for:

• Previous customer support or client-facing experience
• A background in accounting, bookkeeping, or finance administration (e.g. experience as an accounts assistant, finance officer, bookkeeper, or similar)
• Hands-on experience using accounting software
• Excellent written and verbal communication skills
• Ability to manage multiple queries and work independently
• Problem-solving mindset with strong attention to detail
• Comfortable with MS Office (especially Excel) and ticketing/CRM tools

If you enjoy helping people, understand the world of accounting, and want to be part of an award-winning tech company, we’d love to hear from you.

Carmichael UK are seeking an experienced Agent to lead delivery of reinforced concrete (RC) structures on the HS2 project in Northamptonshire. You will take ownership of a significant section of works, managing multiple teams and subcontractors to ensure safe, timely, and high-quality delivery of critical structural elements, including bridges, viaducts, and retaining walls.

This is a fantastic opportunity to play a key leadership role on one of the UK’s largest and most high-profile infrastructure projects.

As an Agent, you will be accountable for managing the successful delivery of your allocated works package. Duties include:

• p>Leading the delivery of RC and structural works from inception to completion

• Managing Site Engineers, Section Engineers, and Sub Agents

• Coordinating subcontractors and ensuring performance meets programme and quality requirements

• Overseeing all safety, environmental, and quality compliance on site

• Preparing and reviewing RAMS, ITPs, and handover documentation

• Driving short-term and long-term planning in line with project milestones

• Managing budgets, forecasts, and cost reporting

• Building strong working relationships with the client, designers, and senior management teams

• Proactively identifying and resolving technical and operational challenges

To be successful in this role, you should have:

• Degree or HNC/HND in Civil Engineering or related field

• Extensive experience delivering RC structures – bridges, viaducts, retaining walls, etc.

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• Strong background working as an Agent, Sub Agent, or Project Manager on major civil engineering schemes

• In-depth knowledge of temporary works , sequencing, and structural delivery

• Excellent leadership, stakeholder management, and communication skills

• Valid CSCS card

Job Title:  Site Agent

Location: Heathrow Airport

Contract Type: Full-time, Permanent

About the Project:
We are delivering a high-profile infrastructure upgrade to the coach park facilities at Heathrow Airport. This project will enhance passenger experience and improve operational efficiency through significant civil engineering and infrastructure improvements.

Role Overview:
We are seeking an experienced Agent to join our site team. The successful candidate will oversee the day-to-day management of site operations, ensuring that works are delivered safely, efficiently, and to the highest quality standards. This role requires strong leadership, highways expertise, and the ability to coordinate multiple stakeholders in a live airport environment.

Key Responsibilities:

• p>Lead and manage site teams to deliver works in line with programme, budget, and quality expectations.

• Ensure all operations comply with health, safety, and environmental regulations.

• Coordinate with stakeholders including subcontractors, design teams, and client representatives.

• Provide input during pre-construction stages, including planning, methodology, and risk management.

• Monitor progress, prepare reports, and provide technical guidance where required.

• Drive cost awareness and commercial efficiency across all site activities.

• Manage resources effectively to meet project milestones.

• Foster a culture of collaboration and continuous improvement on site.

About You:

• Proven experience as an Agent (or Senior Engineer ready to step up) on road or highways projects.

• Strong knowledge of civil engineering and structures in live operational environments.

• Demonstrated ability to contribute during pre-construction phases and manage commercial aspects of delivery.

• Excellent leadership, communication, and organisational skills.

• CSCS, SMSTS and relevant engineering qualifications (HNC/HND/Degree in Civil Engineering or similar).

Inside IR35 Only 

As Site Agent, you will contribute to the project's construction strategy, supporting activities such as kick-off meetings, pre-commencement documentation (e.g. method statements, environmental and quality plans), programme development, procurement, and design deliverable schedules.

You will work closely with the Sub Agent and Section Foreman to allocate labour, plant, materials, and temporary works to meet programme, quality, and budget requirements. The role also involves managing the site engineering team, ensuring high performance, and supporting the development of engineers.

Key responsibilities include coordinating construction operations, ensuring compliance with contractual requirements, and upholding safety, health, environment, and quality standards. You will also assist with programmes, reporting, resource and cost planning, financial forecasting, site measurement, material reconciliations, and cost control.

Candidate Requirements

• HNC/Degree in Construction or Civil Engineering (or equivalent)

• Valid CSCS card (Black, White, White/Yellow, Yellow, or Red Experienced)

• SMSTS certification

• Strong knowledge of site engineering activities and supervision skills

• Effective teamwork and communication abilities

• Full UK driving licence with access to a vehicle

CarmichaelUK are recruiting for an Agent to join a Tier 1 Contractor on the HS2 project in Northamptonshire. We are keen to hear from candidates with a strong background in structures or tunnelling who are looking for a long-term opportunity on the UK’s most prestigious infrastructure programme.

• p>Lead and manage site teams to deliver works safely, on time and to the highest quality standards

• Oversee construction activities across structures or tunnelling packages

• Drive programme delivery, ensuring works are sequenced and planned effectively

• Manage subcontractors, ensuring compliance with contract requirements

• Take responsibility for site safety, environmental management and quality assurance

• Liaise with Section Engineers, Project Managers, designers, and external stakeholders

• Support the planning and commercial teams with progress reporting and cost control

• Ensure works are delivered in line with HS2 and contractual specifications

• Degree/HND in Civil Engineering (or equivalent)

• Strong background in structures or tunnelling on major civil engineering projects

• Demonstrated leadership skills, with the ability to manage multidisciplinary teams

• Thorough understanding of UK construction standards and regulations

• Excellent stakeholder management and communication skills

• CSCS, SMSTS and TWC/TWS preferred

• Full UK driving licence

Agent – Tier 1 Experience Required | Heathrow Airport 

Location: Heathrow Airport – Northern Runway
Shifts: Days & Twilight

We are seeking a highly motivated and skilled Site Agent to manage a civils team on the Northern Runway . You will be responsible for overseeing works in a live airport environment, ensuring smooth, safe, and efficient delivery of critical infrastructure improvements.

• p>Lead and supervise civil engineering teams on-site

• Coordinate day-to-day operations, ensuring compliance with airport safety and operational procedures

• Liaise with subcontractors, suppliers, and stakeholders

• Monitor progress, quality, and HSE standards

• Deliver works to Tier 1 standards within tight timeframes and operational constraints

• Proven Tier 1 experience on airport or major highway projects (essential)

• Strong civil engineering background

• Experience managing works in high-security, live environments

• CSCS, SMSTS, and Airside Pass (or eligible)

• Excellent leadership and communication skills

• Flexibility to work day and twilight shifts