955 IT Expert jobs in the United Kingdom

About the role

A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Newcastle.

As a Mercedes-Benz Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.

A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of Mercedes-Benz.

This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

When applying for this role please consider that we require candidates to have customer service experience within a retail environment experience as a minimum requirement for this role.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

About the role

A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Newcastle.

As a Mercedes-Benz Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.

A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of Mercedes-Benz.

This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

When applying for this role please consider that we require candidates to have customer service experience within a retail environment experience as a minimum requirement for this role.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Are you looking for a new challenge in Travel? Do you want a change from selling beach holidays? Then this role might be for you!
We are looking for an Adventure Travel Expert to join our team offering remote working. Our client specialises in the adventure and experience markets, they blend market leading technology with the best sales and service people in the travel industry.
THE ROLE:
We are looking for someone who wants to help people experience the world. Our client is on a fast growth plan and are looking for people who thrive in a changing environment. You'll be flexible, motivated, disciplined, ambitious, responsible and have the will and drive to succeed against the odds. You'll also take full ownership of your leads and customers with no limit on what you could earn.

Job Description:
* Promptly, accurately, and comprehensively answer customer enquiries
* Use their mid-office to record all enquiries
* Drive conversion as high as possible through your sales techniques and process
* Drive your repeat customer rate as high as possible through market leading service
* Be competent at all sales channels (email, phone, chat, and the odd walk in)
* Become an expert at using the phone system
* Ensure when home working to have the right environment from which to work
* Be commercially minded and where possible increase commissions and/or use preferred providers and partners
* Be familiar with the Package Travel Regulations and ATOL
* Be a good team member
* Cross sell into accommodation and transfers where possible
* Identify areas for improvement on the website and/or Terra Nova (their mid-office booking management system)
* Ask for help when required

Skills Required:
* You're responsible and a self-starter
* You're disciplined enough to manage yourself
* You are responsible enough to understand the protection of cash flow and keeping costs down.
* You know the difference between 'cheap' and 'good value'.
* You take ownership and live and die by your decisions.
* You don't need a manager because you're more than a manager.
* You solve problems.
* You hit deadlines.
* You're a great team member, you're good at communicating your plans, talking about problems, challenges, fun stuff, and bad stuff.
* You ask for help.
* You're honest and have integrity.
* You enjoy life.
* You set their own goals and strive to achieve them.
* You share your goals, progress, success, and failure with the team.
* You push yourself.
* You want to achieve something - to be able to say, 'I did that'.
* You recognize what the business is trying to do and align with our goals.
* You can make decisions based on brand values.
* You're not afraid of facing setbacks and coming up with solutions.
* You embrace help.
* We're looking for someone with a minimum of 2 years sales experience utilising chat, phone, and email.
* We'd prefer someone with experience in the adventure / activity / long haul sector.
* Ideally, you'd have experience in the travel sector including GDS and flight sales know how.
* You're competent in Word and Excel.

THE PACKAGE:
* Offering a salary of up to 28,000 + Commision
* Hybrid Working
* Working hours are based on shift pattern
INTERESTED?
Please follow the instructions to apply, attaching your CV or call email (url removed)

We’re looking for a Compliance Expert

Habito is making it easier than ever to get a mortgage, with cutting-edge technology and a straightforward service that puts customers in control.

We’re looking for a Compliance Expert with excellent attention to detail, as part of our Compliance team. Our Compliance team are responsible for providing oversight to the Habito business and customer mortgage journey, ensuring adherence with Habito’s and the FCA’s regulatory standards. The successful candidate will be able to combine their existing compliance experience with the best technology and great teamwork to ensure mortgage advice regulations and fair outcomes for our customers are met.

More about what you’ll do:

• Evaluating mortgage and protection journeys in line with Habito policy and external regulations to ensure appropriate compliance
• Providing technical compliance advice and guidance to our Mortgage Expert, Case Management, Lending and Insurance teams
• Providing regular support and guidance to the wider business
• Providing case specific feedback to the Mortgage & Protection Expert teams around file review findings
• Providing independent and accurate reporting of Habito’s compliance landscape
• Conducting compliance monitoring of the first line and second line
• Supporting risk and compliance assessments including thematic reviews and targeted deep dives
• Assist with the documentation, implementation and streamlining of procedures and processes
• Conduct due diligence on customers, partners, and suppliers, ensuring robust oversight of both regulatory and data protection risks.
• Monitor third-party data processors and ensure contracts include appropriate data protection clauses.
• Developing and maintaining a communication programme to ensure all stakeholders are fully trained and aware of relevant risks and related requirements and responsibilities
• Conducting root cause analysis of compliance issues that arise, considering the regulatory, commercial and reputational impacts
• Support projects and change initiatives relating to SMCR, Consumer Duty, conflicts of interest, regulatory reporting, data protection compliance, and records retention.

You’ll have:

• A strong understanding of the compliance disciplines, FCA principles and data protection
• A good working knowledge of the end-to-end mortgage process is preferred, but not essential.
• Demonstrable experience in operating in environments where compliance frameworks are followed
• Able to deliver in a fast paced and demanding environment
• An attention to detail, with a methodical and organised approach
• Good communication and stakeholder management skills
• Self-motivation and prepared to take responsibility and ownership of tasks
• The ability to prioritise to meet tight deadlines
• Hard working, tenacity and a focused mind set
• The ability to work independently, using their initiative and work as part of a wider team
• The ability to comfortably handle change and in a fast-evolving environment

**The stated experience level is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated

If you want to be part of a team whose driving purpose is to make mortgages easier, we’d love to hear from you

The benefits

• Competitive basic salary (experience dependent) + discretionary bonus (company performance dependent)
• Remote-first working
• Flexible holiday - 25 days holiday and more if you need it! (this is team dependent)
• Enhanced maternity & paternity leave - for when you plan to start a family
• Life assurance - 4 x your annual salary
• Career progression - we help you build your career
• Contributory pension scheme - We have an ethical pension fund, but you can decide where you put your money
• International remote working for up to 20 days a year
• Volunteering - 2 days paid volunteering each year for charity of your choice
• Sick pay - up to 5 days sick covered each year
• Casual dress
• GAYE - Give As You Earn - donate to a charity of your choice via payroll.

More about Habito

Obtaining a mortgage shouldn’t be stressful. That’s why we built Habito .

We use breakthrough technology and top tier experts to deliver the most personalised, fast and convenient way to get a mortgage today. All for free.

We don’t stop at mortgages, either. Together we’re building whole new ways of buying and owning your home. At Habito, you’ll be a vital part of that future.

We want to hear from everyone

The creative brilliance and ingenuity at Habito wouldn’t be possible without a diverse team bringing different perspectives, experience and skills together.

If you feel you can do the job, we’d like to hear from you, no matter what your background or qualifications.

We want to foster a culture where everybody feels included, heard, and equal – regardless of age, disability, gender, marital or parental status, race, religion or belief, sex or sexual orientation.

Kick Start Your Customer Service Career with Aviva
We love people who do the right thing for our customers, and our colleagues.

We want people who speak up, who take responsibility, and who make good decisions.

Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.

Thats why were here, and thats why 15 million customers across the UK have placed t.

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