1,797 IT Management jobs in the United Kingdom

IT Service Desk Manager

Company:

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with experience working within a client/customer-facing environment, coupled with healthcare industry experience (must have).

Our client is paying a basic salary of £57,000 + 3k on call allowance to operate on a fully remote contract with additional benefits.

To be successful, you must have demonstrable capabilites in managing/motivating a service desk team, a technical understanding of the 365 suite, and the ability to face off against customers.

Opportunity:

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a managed service or corporate environment. You must be able to demonstrate proven abilities in the leading and managing the team to support a wide variety of IT solutions as part of an end-to-end lifecycle implementation.

Skills and Experience:

• At least years of proven experience as a Service Desk Manager within the IT healthcare industry, specializing in the Microsoft 365 tech stack, is a must-have.
• Excellent client management and communication skills, with a track record of building and maintaining successful relationships, are a must-have.
• Strong understanding of IT service delivery processes, incident management, problem resolution, and change management is a must-have.
• Excellent client management and communication skills, with a track record of building and maintaining successful relationships
• At least years of proven experience as a Service Desk Manager within the IT industry, specializing in the Microsoft tech stack
• Strong understanding of IT service delivery processes, incident management, problem resolution, and change management

Please respond to this advert with an up to date version of your CV and the leading consultant will be in touch.

IT Delivery Manager - London (Hybrid) - £800 inside (6 months)

We are seeking an experienced and dynamic Technology Delivery Manager to partner with business departments across the EMEA region. This pivotal role is accountable for the successful delivery of key projects within the Banks ECB onboarding programme, working closely with both business and IT teams focused on transformation and regulatory adherence. An ideal candidate would have experience of working on large scale programmes, working in another bank or similar regulated organisation within financial services.

• Lead and support various EMEA Division strategic Projects and Programmes such as the ECB onboarding Programme

• Influence, motivate and manage diverse teams across the EMEA organization, including representatives

from a wide variety of departments across a range of corporate grades to ensure timely delivery of required

results with least possible impact on the bank’s business and customers.

• Plan and drive completion of all outcomes and/or deliverables including the business case, regulatory

requirements, programme/project roadmap, benefits baseline, budget, testing, deliverables implementation

and handover into business as usual.

• Identify and then judge when to escalate risks and issues and their associated mitigation plans to the C-level Sponsors and appropriate committees in order to prevent impact or additional risk.

• Ensure that all deliverables achieve compliance for the organisation, are firmly within current market

practise and can withstand formal regulatory scrutiny

Responsibilities include:

1. Project & Program Management

• Lead and manage multiple IT projects simultaneously, ensuring on-time delivery and within budget.
• Define project scope, goals, and deliverables that support business objectives.
• Develop comprehensive project plans and timelines, allocating resources effectively.
• Monitor project progress, manage risks, and take corrective actions as needed.

2. Stakeholder Management:

• Act as the primary point of contact between the IT team and business stakeholders.
• Communicate project status, issues, and solutions effectively to all stakeholders.
• Facilitate collaboration between cross-functional teams, including developers, testers, and business analysts.

3. Delivery Assurance

• Ensure project deliverables meet quality standards and align with business requirements.
• Implement best practices and standards in project management, development, and testing.
• Conduct regular reviews, retrospectives, and lessons learned to improve future project delivery.

4. Resource & Vendor Management :

• Manage internal and external resources, including third-party vendors and contractors.
• Negotiate contracts and manage vendor relationships to ensure service delivery.
• Optimize resource utilization and ensure the team has the necessary tools and skills.

5. Risk & Issue Management:

• Identify, assess, and mitigate project risks and issues proactively.
• Develop contingency plans and respond to project challenges with effective solutions.

6. Financial Management:

• Manage project budgets and ensure financials are in alignment with overall business plans.
• Track project costs and ensure effective utilization of resources to meet financial targets.

7. Reporting & Documentation:

Provide regular updates on project status, including progress reports, performance metrics, and project dashboards.

Knowledge & Experience

• The ideal candidate will have extensive experience in software testing, strong leadership skills, and a passion for quality assurance.
• Experience in working with a complex matrix of business SMEs & IT teams.
• Good Knowledge of the MS-Office suite
• Ability to analyse and describe a 'problem' simply and clearly.
• Excellent communication skills (written and spoken)
• Well organised and structured in work output.

How to Apply:

Ready to take the next step in your career? Send us your resume, portfolio, and a brief cover letter telling us why you’re excited about this opportunity. We can’t wait to see your creativity in action!

If you are not contacted in 48 hours please assume you are unsuccessful.

Join us on this exciting journey and help us design the future! Apply today!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

IT Delivery Manager - London (Hybrid) - £800 inside (6 months)

We are seeking an experienced and dynamic Technology Delivery Manager to partner with business departments across the EMEA region. This pivotal role is accountable for the successful delivery of key projects within the Banks ECB onboarding programme, working closely with both business and IT teams focused on transformation and regulatory adherence. An ideal candidate would have experience of working on large scale programmes, working in another bank or similar regulated organisation within financial services.

• Lead and support various EMEA Division strategic Projects and Programmes such as the ECB onboarding Programme

• Influence, motivate and manage diverse teams across the EMEA organization, including representatives

from a wide variety of departments across a range of corporate grades to ensure timely delivery of required

results with least possible impact on the bank’s business and customers.

• Plan and drive completion of all outcomes and/or deliverables including the business case, regulatory

requirements, programme/project roadmap, benefits baseline, budget, testing, deliverables implementation

and handover into business as usual.

• Identify and then judge when to escalate risks and issues and their associated mitigation plans to the C-level Sponsors and appropriate committees in order to prevent impact or additional risk.

• Ensure that all deliverables achieve compliance for the organisation, are firmly within current market

practise and can withstand formal regulatory scrutiny

Responsibilities include:

1. Project & Program Management

• Lead and manage multiple IT projects simultaneously, ensuring on-time delivery and within budget.
• Define project scope, goals, and deliverables that support business objectives.
• Develop comprehensive project plans and timelines, allocating resources effectively.
• Monitor project progress, manage risks, and take corrective actions as needed.

2. Stakeholder Management:

• Act as the primary point of contact between the IT team and business stakeholders.
• Communicate project status, issues, and solutions effectively to all stakeholders.
• Facilitate collaboration between cross-functional teams, including developers, testers, and business analysts.

3. Delivery Assurance

• Ensure project deliverables meet quality standards and align with business requirements.
• Implement best practices and standards in project management, development, and testing.
• Conduct regular reviews, retrospectives, and lessons learned to improve future project delivery.

4. Resource & Vendor Management :

• Manage internal and external resources, including third-party vendors and contractors.
• Negotiate contracts and manage vendor relationships to ensure service delivery.
• Optimize resource utilization and ensure the team has the necessary tools and skills.

5. Risk & Issue Management:

• Identify, assess, and mitigate project risks and issues proactively.
• Develop contingency plans and respond to project challenges with effective solutions.

6. Financial Management:

• Manage project budgets and ensure financials are in alignment with overall business plans.
• Track project costs and ensure effective utilization of resources to meet financial targets.

7. Reporting & Documentation:

Provide regular updates on project status, including progress reports, performance metrics, and project dashboards.

Knowledge & Experience

• The ideal candidate will have extensive experience in software testing, strong leadership skills, and a passion for quality assurance.
• Experience in working with a complex matrix of business SMEs & IT teams.
• Good Knowledge of the MS-Office suite
• Ability to analyse and describe a 'problem' simply and clearly.
• Excellent communication skills (written and spoken)
• Well organised and structured in work output.

How to Apply:

Ready to take the next step in your career? Send us your resume, portfolio, and a brief cover letter telling us why you’re excited about this opportunity. We can’t wait to see your creativity in action!

If you are not contacted in 48 hours please assume you are unsuccessful.

Join us on this exciting journey and help us design the future! Apply today!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

IT Portfolio Manager – Lloyd’s Market | £80k + Hybrid | London EC3

Ready to lead business-critical applications across one of the most dynamic corners of the Lloyd’s market?

We're hiring for an IT Portfolio Manager to join a growing and well-regarded business working at the heart of insurance innovation. This is a high-impact, autonomous role where you'll own and evolve a diverse technology landscape supporting syndicates at all stages of their lifecycle.

What You'll Be Doing:

• Oversee and optimise the full lifecycle of business-critical applications
• Lead a small team and foster a collaborative, solutions-driven culture
• Interface directly with stakeholders across business and IT (client-facing mindset essential!)
• Plan upgrades, manage audits, track risks and handle DR and change control
• Drive Agile delivery (Jira, Scrum/Kanban), reporting, and roadmap alignment
• Ensure application and infrastructure alignment with regulatory and Lloyd’s market requirements

What We’re Looking For:

• Experience in the Lloyd’s market is non-negotiable – you get how syndicates work and what Blueprint Two means
• Deep familiarity with application lifecycle management , upgrades, DR, and audit requirements
• Strong stakeholder management skills – ideally with external or multi-client experience
• A solid grip on Agile ways of working (you’ll need to hit the ground running)
• Someone who thrives in a lean, autonomous setup – this isn’t a role for someone who needs their hand held

Why Join?

• Direct access to senior leadership – CIO, Head of Ops, etc.
• Exposure to cutting-edge syndicate launches and a wide variety of projects
• Strong DEI culture – more women on the board than men; inclusive and supportive
• Longevity and reputation – people love working here (and tend to stay!)
• Hybrid working – only 50% in-office required, and you manage your own calendar
• Based at 20 Gracechurch St, London EC3V 0BG

If you're hands-on, delivery-focused and ready to own a portfolio of vital systems in a uniquely collaborative environment, we want to hear from you .

Apply now!

IT Portfolio Manager – Lloyd’s Market | £80k + Hybrid | London EC3

Ready to lead business-critical applications across one of the most dynamic corners of the Lloyd’s market?

We're hiring for an IT Portfolio Manager to join a growing and well-regarded business working at the heart of insurance innovation. This is a high-impact, autonomous role where you'll own and evolve a diverse technology landscape supporting syndicates at all stages of their lifecycle.

What You'll Be Doing:

• Oversee and optimise the full lifecycle of business-critical applications
• Lead a small team and foster a collaborative, solutions-driven culture
• Interface directly with stakeholders across business and IT (client-facing mindset essential!)
• Plan upgrades, manage audits, track risks and handle DR and change control
• Drive Agile delivery (Jira, Scrum/Kanban), reporting, and roadmap alignment
• Ensure application and infrastructure alignment with regulatory and Lloyd’s market requirements

What We’re Looking For:

• Experience in the Lloyd’s market is non-negotiable – you get how syndicates work and what Blueprint Two means
• Deep familiarity with application lifecycle management , upgrades, DR, and audit requirements
• Strong stakeholder management skills – ideally with external or multi-client experience
• A solid grip on Agile ways of working (you’ll need to hit the ground running)
• Someone who thrives in a lean, autonomous setup – this isn’t a role for someone who needs their hand held

Why Join?

• Direct access to senior leadership – CIO, Head of Ops, etc.
• Exposure to cutting-edge syndicate launches and a wide variety of projects
• Strong DEI culture – more women on the board than men; inclusive and supportive
• Longevity and reputation – people love working here (and tend to stay!)
• Hybrid working – only 50% in-office required, and you manage your own calendar
• Based at 20 Gracechurch St, London EC3V 0BG

If you're hands-on, delivery-focused and ready to own a portfolio of vital systems in a uniquely collaborative environment, we want to hear from you .

Apply now!

Who are Inference Group?

Are you excited by being a part of a company that’s redefining the future of data and AI? Welcome to Inference Group, where we’re not just a tech startup – we’re a team of passionate innovators devoted to empowering businesses through the transformative power of data, machine learning, and AI.

At Inference Group, we’re on a mission to help businesses unlock their true potential and drive sustainable growth. As we rapidly expand, we’re looking for like-minded, creative technical experts who want to make a real impact. Here, you’ll work alongside leading experts in data, AI, and technology - helping to guide our customers in harnessing the full potential of their data.

We are seeking a well-versed and motivated IT Business Analyst to deliver a wide variety of intricate, challenging and innovative projects. You will play a crucial role in supporting our customers' objectives by providing qualified advice and guidance, this will involve aligning with key stakeholders, including IT, security teams, business units, and compliance officers, to truly understand business and customer needs including focus areas such as cybersecurity.

This role will involve diligent requirements gathering and undertaking evaluation activities to ensure clear, aligned requirements are documented, while spearheading on all process mapping and process improvement / optimisation activities to support solution evaluation and recommendations.

We are excited about working with someone who loves tech and can’t wait to learn more about projects, systems and data, who can thrive in different circumstances and enjoys the obstacles of working on involved and varied projects, driving success by having the empathy to succeed in a consultancy role while thinking things through and coming up with solutions together with a close and supportive team.

The ideal candidate for this role will be excited by questioning existing ways of working, able to recognise opportunities and identify innovative solutions that add real value to our customers, with an excellent analytical approach who is well versed in assessing convoluted issues and developing creative ideas to resolve problems.

Working at Inference Group

We are a young, small company experiencing exciting growth and we are devoted to hire people at this stage who will be future leaders within our business. We are committed to your ongoing learning and development and love working with curious, life long learners - we have access to the latest technology and will provide training in these and certifications to help you grow and succeed. As AI is constantly changing and evolving, we make a promise to our customers that we foster a culture of excellent people who have the most up to date training, knowledge and experience to help deliver innovative solutions.

Join us, and you’ll be at the forefront of the data and AI revolution. You’ll have the opportunity to turn cutting-edge concepts into scalable, operational solutions that enhance human creativity and decision-making. Our team is committed to delivering innovative analytical solutions to customers worldwide, helping them navigate and thrive in an AI-driven world.

If you’re a driven person with a love of life long learning, who is naturally curious and eager to contribute to the early stages of a dynamic consultancy, we would love to have you on board! As a team, we will explore the limitless opportunities of data and AI, driving excellence and having a lot of fun along the way.

If you like our mission and connect with our values, we encourage you to apply.

IT Project Manager

You MUST hold Full Right to work in the UK - NO Sponsorship

£Excellent + Profit Share Bonus + Pension + Benefits

Permanent | Full-Time | Hybrid (Client-Site & WFH)

Are you an experienced IT Project Manager looking to take your career to the next level with a leading provider of IT Project Management Services?

Our client is seeking a dynamic and confident IT Project Manager to join their team on a permanent basis. You’ll be based across client sites in Leeds and the wider West Yorkshire region, with some flexibility to work from home depending on the project.

What’s in it for you?

Alongside a competitive salary, you’ll enjoy a generous benefits package that includes a profit share bonus, employee assistance programme, life assurance, and a company pension scheme. You’ll also be part of a forward-thinking, supportive organisation that values innovation and excellence.

The Role

As an IT Project Manager, you will lead and manage the full project lifecycle—from initial scope and planning through to delivery and benefits realisation. You’ll work closely with clients and stakeholders, ensuring projects are completed on time, within budget, and to the highest quality standards.

Key Responsibilities:

• End-to-end project management across technical IT programmes
• Stakeholder engagement and communication
• Project scoping, planning, and risk management
• Business case and change management
• Vendor and implementation oversight
• Benefits tracking and post-implementation review
• Financial control across hardware, software, CapEx and OpEx

What We’re Looking For:

• A minimum of 4–5 years’ experience in a dedicated IT Project Manager role
• Strong understanding of both Agile and Waterfall methodologies
• Proven track record delivering complex IT projects
• Hands-on experience managing ERP implementations or enterprise software rollouts
• Experience with SAP projects, ideally SAP S/4HANA (or equivalent large-scale platforms) would be Highly Desirable
• Exceptional stakeholder management and relationship-building skills
• A full UK driving licence and access to a vehicle
• The right to work in the UK (visa sponsorship not available)
• Security Clearance (advantageous, but not essential)

This is a fantastic opportunity to join a high-calibre team, delivering impactful IT projects that shape the future of client organisations.

Apply now to find out more and take the next step in your IT project management career.

Business Analyst – Client Facing (Client Based)

Location: Hybrid – home and client site (within your region) MUST Be close to the M1 Corridor - Do not apply if you are not.

Salary: £50,000–£60,000 DOE

Hours: Full-time, 37.5 hours per week (9:00am–5:00pm)

Travel: Regular travel to client sites required

Contract: Permanent

The Opportunity

Our client is looking for a talented and experienced Business Analyst to join their team in a client-facing role . You’ll play a pivotal part in bridging the gap between business needs and technical solutions across a variety of client organisations.

This is a hybrid position, with a mix of home working and regular on-site client engagement. Candidates must already have the right to work in the UK and be based within a commutable distance of their client region.

Key Responsibilities

• Conduct in-depth research and interviews with client stakeholders to gather both qualitative and quantitative data.
• Act as a liaison between internal teams and client stakeholders to understand business needs.
• Use data modelling practices to analyse findings and recommend strategic and operational improvements.
• Assess potential risks and benefits of proposed changes, securing buy-in from stakeholders.
• Produce detailed documentation, including reports and business cases, and present findings as needed.

Essential Requirements

• 4–5 years of experience as a Business Analyst, Lead BA, or within an Agile project delivery environment.
• Strong knowledge of the IT industry, with exposure to a range of project types.
• Experience with methodologies such as Agile, Lean, Kanban, and SDLC.
• Excellent stakeholder management and client-facing communication skills.
• Full UK driving licence and access to your own vehicle.
• Right to work in the UK.
• Strong written, interpersonal, time management, and problem-solving skills.

Desirable Skills

• A degree or relevant professional qualifications.
• Proficiency in SQL and database management.
• Experience in:
• Requirements gathering
• Data mapping
• Gap analysis
• Process mapping
• Workshop planning and facilitation skills.
• Broad understanding of internal business operations and functions.

IT Project Manager

12-month fixed term contract

Hybrid Opportunity - based from either Exeter or Plymouth

Delt is a brilliant contradiction. A dynamic and agile private sector company with a serious conscience, that is wholly owned by the public sector. It is somewhere you can do the right things for the right reasons while playing a real part in a growing business.

The Role

The Delt Project Management Office is committed to delivering a wide range of business change and transformation projects for our main clients, Plymouth City Council, NHS Devon Integrated Care Board and Devon NHS Partnership Trust. To achieve this, we need an IT Project Manager preferably with experience in the delivery of Infrastructure projects to join our PMO.

Our projects are predominately IT and therefore experience of working in an IT environment and delivering complex IT projects is essential, a basic working level knowledge of MS Project Professional is essential. The successful candidate will require limited mentoring from day 1, will be a confident communicator verbally and on paper and be able to evidence experience of interacting with senior stakeholders; working at pace; working closely with a large and complex stakeholder community, delivering business change and managing technical delivery.

Most of our work is delivered to customers in Plymouth, Exeter, and wider Devon. Whilst this role offers hybrid working, Project Managers must be able to react to customers’ needs, which may mean attending our Plymouth office or visiting a site at short notice (less than 12 hours). Candidates should consider whether they would be able to satisfy this commitment before making an application.

Salary - Up to £48,000 p.a. offered on a 12 month fixed term basis.

Competencies:

• Experience of delivering IT projects.
• Excellent communications skills, the capability and confidence to be able to work with senior customers and a proven ability to manage complexity.
• Manage all aspects of project management in a Portfolio, Programme and Projects environment.
• An ability to balance time, quality, and risk to achieve maximum efficiency, effectiveness, and customer focus.

Applicants who apply must have significant experience of delivering IT Projects.

Our Offer:

• Generous holiday allowance of 25 days plus bank holidays
• Up to 12 flex leave days a year
• Flexible working including opportunities to work from home
• Matched contribution pension scheme up to 10% of salary
• Life assurance scheme
• Opportunities to buy and sell leave
• Employee shopping savings portal
• Opportunities for training to be funded by Delt.
• EV salary sacrifice
• Performance Related Pay
• Employee assistance programme supporting mental and physical wellbeing

If you want to know about the total package we offer, please see our future employee page here

Deadline for applications: Applications will be shortlisted and contacted w/c 30th June.