831 IT Networking jobs in the United Kingdom
Networking Engineer
London, London
Expert Employment
Posted today
Job Viewed
Job Description
OverviewnWe are looking for a talented Networking Engineer with over two years of post-graduate experience in the automotive sector, based in London.
Responsibilities
Design, implement, and troubleshoot automotive networking systems
Work closely with cross-functional teams to ensure vehicle connectivity and performance
Contribute to innovative automotive project
Key skills / Qualifications
Two years post-graduate experience in automotive networking
Strong understanding of network protocols, diagnostics, and connectivity solutions
Excellent problem-solving and communication skills
Contact InformationnName: Toby IsherwoodnEmail:
#J-18808-Ljbffrn
Responsibilities
Design, implement, and troubleshoot automotive networking systems
Work closely with cross-functional teams to ensure vehicle connectivity and performance
Contribute to innovative automotive project
Key skills / Qualifications
Two years post-graduate experience in automotive networking
Strong understanding of network protocols, diagnostics, and connectivity solutions
Excellent problem-solving and communication skills
Contact InformationnName: Toby IsherwoodnEmail:
#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.
0
Sales Specialist - Networking
London, London
NTT America, Inc.
Posted 14 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Networking Client Partner at NTT DATA, you'll take on the exciting challenge of driving sales and building strong relationships with our clients. You'll become our clients' trusted advisor for Networking Managed Services, identifying and closing deals that not only meet but exceed their needs. Your day will involve collaborating with our internal teams, such as Client Managers and pre-sales architects, to deliver comprehensive solutions.
You'll be at the forefront of generating demand for our Networking Managed Services, guiding clients to understand how our solutions can add significant value to their operations. Through proactive engagement, you'll address any objections clients may have, ensuring they see the benefits of transitioning to managed services. You'll allocate your time strategically between nurturing existing clients and exploring new opportunities to grow our client base.
Building strong, long-term relationships with clients is crucial. You'll work closely with client leaders to understand their business requirements and competitive landscape, crafting solutions that align with their goals. Your expertise will help you construct and negotiate managed services deals that are win-win for both our clients and NTT DATA.
Your role won't end at the sale-you'll continue to work with delivery teams to ensure that our solutions are implemented smoothly and meet client expectations. You'll serve as the initial escalation point for any challenges, driving the right outcomes and maintaining client satisfaction. Your partnerships with internal teams will ensure that we deliver high-value services opportunities.
As a Networking Client Partner, you'll get the chance to work with some of the biggest global organizations, helping them adopt new business models in a rapidly evolving digital landscape. You'll have the opportunity to share best practices within our teams, contributing to the continuous improvement of our services.
**To thrive in this role, you need to have:**
+ In-depth knowledge of network security principles and products.
+ Understanding of broader IT infrastructure components, including servers, storage, virtualization, and DATA centers.
+ Ability to position NTT DATA's service offerings across multiple technology domains (Networking Managed Services, Support Services, Consulting Services, Technical Services.)
+ Proven track record of managing the entire sales process from opportunity identification to contract negotiation.
+ Demonstrated experience selling managed services solutions to large enterprise accounts, involving complex multi-year contracts.
+ Strong negotiation and legal knowledge to handle contracting and terms discussions.
+ Strong business acumen, including the ability to understand financial statements and metrics.
+ Excellent client-centric problem-solving skills.
+ Experience building strong relationships with clients, particularly at the executive level.
+ Bachelor's degree in a technical or sales field, or equivalent experience.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Networking Client Partner at NTT DATA, you'll take on the exciting challenge of driving sales and building strong relationships with our clients. You'll become our clients' trusted advisor for Networking Managed Services, identifying and closing deals that not only meet but exceed their needs. Your day will involve collaborating with our internal teams, such as Client Managers and pre-sales architects, to deliver comprehensive solutions.
You'll be at the forefront of generating demand for our Networking Managed Services, guiding clients to understand how our solutions can add significant value to their operations. Through proactive engagement, you'll address any objections clients may have, ensuring they see the benefits of transitioning to managed services. You'll allocate your time strategically between nurturing existing clients and exploring new opportunities to grow our client base.
Building strong, long-term relationships with clients is crucial. You'll work closely with client leaders to understand their business requirements and competitive landscape, crafting solutions that align with their goals. Your expertise will help you construct and negotiate managed services deals that are win-win for both our clients and NTT DATA.
Your role won't end at the sale-you'll continue to work with delivery teams to ensure that our solutions are implemented smoothly and meet client expectations. You'll serve as the initial escalation point for any challenges, driving the right outcomes and maintaining client satisfaction. Your partnerships with internal teams will ensure that we deliver high-value services opportunities.
As a Networking Client Partner, you'll get the chance to work with some of the biggest global organizations, helping them adopt new business models in a rapidly evolving digital landscape. You'll have the opportunity to share best practices within our teams, contributing to the continuous improvement of our services.
**To thrive in this role, you need to have:**
+ In-depth knowledge of network security principles and products.
+ Understanding of broader IT infrastructure components, including servers, storage, virtualization, and DATA centers.
+ Ability to position NTT DATA's service offerings across multiple technology domains (Networking Managed Services, Support Services, Consulting Services, Technical Services.)
+ Proven track record of managing the entire sales process from opportunity identification to contract negotiation.
+ Demonstrated experience selling managed services solutions to large enterprise accounts, involving complex multi-year contracts.
+ Strong negotiation and legal knowledge to handle contracting and terms discussions.
+ Strong business acumen, including the ability to understand financial statements and metrics.
+ Excellent client-centric problem-solving skills.
+ Experience building strong relationships with clients, particularly at the executive level.
+ Bachelor's degree in a technical or sales field, or equivalent experience.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
1
Software Engineer, Networking
London, London
Anza
Posted today
Job Viewed
Job Description
Overview
Software Engineer, Networking - AnzanWho We Are: At Anza, we're at the forefront of blockchain technology, developing the Agave client to enhance the Solana ecosystem — a blockchain designed for rapid growth without compromising security or scalability. We pioneer advanced solutions to meet the evolving demands of decentralized applications.nThe Role
As a Software Engineer specializing in the networking stack, you will fortify Anza's Agave client and the broader Solana network. Your work will directly contribute to the efficiency and reliability of our blockchain infrastructure, ensuring seamless communication and data propagation across the network. You will focus on the gossip protocol and block delivery mechanisms, ensuring they are optimized for performance, secure against potential threats, and scalable to accommodate future growth.nResponsibilities
Develop and Optimize Networking Protocols: Design, implement, and optimize the gossip and block delivery protocols to enhance the overall performance of the Solana networknEnsure Network Security: Identify and mitigate potential security vulnerabilities within the networking stack, ensuring robust protection against emerging threatsnScalability and Performance: Work on improving the scalability of the network to handle increasing transaction volumes and node participation without compromising on performancenTesting and Validation: Create and execute comprehensive tests to validate the reliability and efficiency of the networking stack, including stress tests, fault injection, and performance benchmarkingnCollaboration: Collaborate with cross-functional teams, including core protocol engineers, security experts, and infrastructure teams, to ensure the seamless integration and functioning of the networking componentsnDocumentation and Code Review: Maintain thorough documentation of the networking protocols and conduct peer code reviews to uphold high standards of code quality and consistencynRequirements
Experience: A Bachelor's degree in Computer Science, Engineering, or equivalent practical experience and 3+ years of hands-on experience with core infrastructure software and distributed systemsnTechnical Expertise: Strong proficiency in systems programming languages such as Rust or C++. Experience with networking protocols and distributed systems. Deep understanding of TCP/IP networking, architecture, and principles underlying distributed systemsnProblem-Solving Skills: Ability to analyze complex systems, identify potential issues, and develop effective solutionsnSecurity Mindset: Knowledge of common security threats and best practices in network securitynPerformance Optimization: Experience with performance profiling and optimization techniquesnCollaboration and Communication: Excellent teamwork and communication skills, with the ability to work effectively in a collaborative environmentnPreferred Qualifications
Familiarity with Linux, systems automation tools, and systems architecturenA knack for designing secure protocols, software, and algorithms that minimize trust requirementsnActive participation in Bitcoin/Ethereum/Blockchain projects or the open-source community is highly desirablenBenefits
Why Join Anza? We offer a dynamic, fast-paced environment where innovation and problem-solving are at the heart of everything we do. Here, your work will have a direct impact on the security and scalability of blockchain technology, contributing to the foundation of decentralized applications worldwide. We welcome individuals who share our passion for pushing the boundaries of blockchain technology.nThe salary range for US-based candidates will be determined throughout the interview process depending on experience, skill, and location. Candidates should anticipate an annual base salary (not including incentive compensation or other benefits) of $150,000 USD to $275,000 USD.nSeniority level
Mid-Senior levelnEmployment type
Full-timenJob function
IT Services and IT Consulting
#J-18808-Ljbffrn
Software Engineer, Networking - AnzanWho We Are: At Anza, we're at the forefront of blockchain technology, developing the Agave client to enhance the Solana ecosystem — a blockchain designed for rapid growth without compromising security or scalability. We pioneer advanced solutions to meet the evolving demands of decentralized applications.nThe Role
As a Software Engineer specializing in the networking stack, you will fortify Anza's Agave client and the broader Solana network. Your work will directly contribute to the efficiency and reliability of our blockchain infrastructure, ensuring seamless communication and data propagation across the network. You will focus on the gossip protocol and block delivery mechanisms, ensuring they are optimized for performance, secure against potential threats, and scalable to accommodate future growth.nResponsibilities
Develop and Optimize Networking Protocols: Design, implement, and optimize the gossip and block delivery protocols to enhance the overall performance of the Solana networknEnsure Network Security: Identify and mitigate potential security vulnerabilities within the networking stack, ensuring robust protection against emerging threatsnScalability and Performance: Work on improving the scalability of the network to handle increasing transaction volumes and node participation without compromising on performancenTesting and Validation: Create and execute comprehensive tests to validate the reliability and efficiency of the networking stack, including stress tests, fault injection, and performance benchmarkingnCollaboration: Collaborate with cross-functional teams, including core protocol engineers, security experts, and infrastructure teams, to ensure the seamless integration and functioning of the networking componentsnDocumentation and Code Review: Maintain thorough documentation of the networking protocols and conduct peer code reviews to uphold high standards of code quality and consistencynRequirements
Experience: A Bachelor's degree in Computer Science, Engineering, or equivalent practical experience and 3+ years of hands-on experience with core infrastructure software and distributed systemsnTechnical Expertise: Strong proficiency in systems programming languages such as Rust or C++. Experience with networking protocols and distributed systems. Deep understanding of TCP/IP networking, architecture, and principles underlying distributed systemsnProblem-Solving Skills: Ability to analyze complex systems, identify potential issues, and develop effective solutionsnSecurity Mindset: Knowledge of common security threats and best practices in network securitynPerformance Optimization: Experience with performance profiling and optimization techniquesnCollaboration and Communication: Excellent teamwork and communication skills, with the ability to work effectively in a collaborative environmentnPreferred Qualifications
Familiarity with Linux, systems automation tools, and systems architecturenA knack for designing secure protocols, software, and algorithms that minimize trust requirementsnActive participation in Bitcoin/Ethereum/Blockchain projects or the open-source community is highly desirablenBenefits
Why Join Anza? We offer a dynamic, fast-paced environment where innovation and problem-solving are at the heart of everything we do. Here, your work will have a direct impact on the security and scalability of blockchain technology, contributing to the foundation of decentralized applications worldwide. We welcome individuals who share our passion for pushing the boundaries of blockchain technology.nThe salary range for US-based candidates will be determined throughout the interview process depending on experience, skill, and location. Candidates should anticipate an annual base salary (not including incentive compensation or other benefits) of $150,000 USD to $275,000 USD.nSeniority level
Mid-Senior levelnEmployment type
Full-timenJob function
IT Services and IT Consulting
#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.
2
Software Engineer, Networking
IO Global
Posted 73 days ago
Job Viewed
Job Description
Who are we?
IOG, is a technology company focused on blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability.
Our projects include the Cardano blockchain, as well as other products in the areas of decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain and Web3 technology globally.
What the role involves:
As a Software Engineer at IOE you are responsible for writing high-quality code for our products. You have the exciting challenge of working with cutting-edge research and technology with a focus on the market's needs. To support you on this challenge, our products have software architects, product managers, project managers, formal methods specialists and QA test engineers, with whom you must communicate professionally, effectively and efficiently.
- Follow Agile software development practices
- Work with teams across multiple time zones
- Work independently on software development tasks
- Be proactive and require minimal supervision or mentoring to complete tasks
- Review specifications produced by architects and formal methods specialists
- Contribute to the design of algorithms
- Write clean, straightforward, efficient code that satisfies previously agreed acceptance criteria and specifications
- Commit often and submit small pull requests frequently
- Cover your code with unit, property and integration tests when applicable
- Review the pull requests of your team mates
- Fix bugs in your own code and in legacy code from others
- Be available for emergency fixing of severity 1 issues on deployed products
- Integrate software components and third-party libraries
- Verify and deploy programs and systems
- Troubleshoot, debug and upgrade existing software
- Write documentation for the code
- Write technical user manuals
- Be knowledgeable of distributed and concurrent computation
- Be knowledgeable of the basics of cryptography
Requirements
Who you are:
- Degree in Computer Science is desirable but not essential
- A minimum of 2-4 years development experience (professional or otherwise) using Haskell
- Experience working with Git and Git workflow
- Practical experience with Agile software development methods
- Knowledge of functional and object-oriented programming paradigms
- Write idiomatic code that satisfies the acceptance criteria of a given task
- Write tests (unit tests, property tests) that provide sufficient and non-superfluous efficient code coverage.
- Document code and APIs concisely and unambiguously
- Break down tasks into sub-tasks that are completable in a short amount of time and report completion as required by managers
- Pragmatically adhere to software engineering principles (modularity, incremental development, no premature optimization, no feature creep, no speculative generality, .)
Network expertise
- Experience developing critical systems
- Experience in monitoring of network performance of distributed systems
- Extensive knowledge of TCP/IP protocol
- Practice of carrying analysis & monitoring of network applications
- Experience in using data analytical skills to convey performance characteristics to stakeholders
- Practical experience with issues related to latency and throughput
Haskell expertise
- Experience profiling Haskell systems
- Good understanding of Quickcheck/Hedgehog and property testing.
- Good understanding of concurrent programming / concurrency.
- Good understanding of call-by-need, memoization and lazy evaluation.
- Familiar with frameworks/libraries such as:
- network, stm, async, pipes/conduit, aeson, optparse-applicative
- Proficiency with advanced FP techniques such as:
- Advanced functional data structures, Dependent types, Extensible effects, Generic programming, Streaming, Type-level programming
Are you an IOGer?
Do you find yourself questioning the status quo? Do you tinker with ideas and long to turn those ideas into solutions? Are you able to spark thoughtful debates, bringing out the inquisitiveness in others? Does the promise of continuously growing excite you? Then get ready to reimagine everything you thought wasn’t possible because that’s what it means to be an IOGer - we don’t set limits, we break them.
Benefits
- Remote work
- Laptop reimbursement
- New starter package to buy hardware essentials (headphones, monitor, etc)
- Learning & Development opportunities
- Competitive PTO
At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This advertiser has chosen not to accept applicants from your region.
3
Software-Defined Networking Engineer
London, London
Canonical
Posted today
Job Viewed
Job Description
Join to apply for the
Software-Defined Networking Engineer
role at
Canonicaln1 week ago Be among the first 25 applicantsnJoin to apply for the
Software-Defined Networking Engineer
role at
CanonicalnThis is a general selection process for all seniority levels, to join teams that focus on open source networking software at Canonical. Apply here if you are an outstanding software engineer, passionate about networking at any level - from the Linux kernel IP or eBPF and bridge constructs, to overlay SDN networking like OVS and OVN, to router, switch and radio access technologies such as SoNIC, FRR and DENT, all the way up to telco MANO and 5G Core solutions.
We work with networking silicon providers to optimise Ubuntu and related applications for their ASICs, boards and appliances. We aim to provide a complete open source stack for data centre networking, from bare metal through virt, container and serverless, and also to address IoT networking systematically.
If you have a passion for networking technologies, deep familiarity with Linux networking and awareness of open source community best practices, then you will enjoy our software-defined networking role at Canonical. We look for excellent academic results and a commitment to quality, resilience, documentation and performance in your work.
At Canonical you will have the opportunity to engage with the broader open-source community and industry leading partners in developing future-proof networking solutions. We're looking for individuals who can help build a thriving community, contribute to a broad range of technologies, and contribute to the deployment of Ubuntu, Ubuntu Core, OpenStack, LXD, MAAS and MicroK8s across a broad range of devices and use cases.
These roles include:
Kernel Networking Software EngineernOVN Software EngineernSmartNIC Software EngineernTop-of-Rack (ToR) Software EngineernSoNIC or DENT Software EngineernTelco Software EngineernKubernetes Software Engineer
Location: we have networking software engineering roles in every time zone
What your day will look like
Work with the most advanced operating systems and network application technologies availablenCollaborate with public clouds and network silicon providersnDesign and implement the best software-defined networking experience for the latest hardware platforms and software stacksnWrite high-quality, well-designed and well-documented softwarenContribute to shape innovative product strategiesnDebug issues and produce high-quality code to fix themnCollaborate proactively with a globally distributed organisationnContribute to technical documentation to make it the best of its kindnDisplay technical leadership internally, towards our partners, and in the open source communitiesnInfluence open-source projects and communitiesnShape software-define networking products for evolving data centre architectures to meet ever-increasing bandwidth, reliability, security, and interoperability demandsnWork from home, with global travel twice a year for company events of up to two weeks duration
What we are looking for in you
An exceptional academic track record from both high school and universitynUndergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative pathnDrive and a track record of going above-and-beyond expectationsnKnowledge of networking: architecture, design, and protocolsnDeep understanding of Linux networking, from kernel to user spacenFluency in at least one of Golang, C/C++, Rust or PythonnProfessional written and spoken EnglishnExperience with Linux (Debian or Ubuntu preferred)nExcellent interpersonal skills, curiosity, flexibility, and accountabilitynPassion, thoughtfulness, and self-motivationnExcellent communication and presentation skillsnResult-oriented, with a personal drive to meet commitmentsnAbility to travel twice a year, for company events up to two weeks each
Additional Skills That You Might Also Bring
Familiarity with existing open source networking technologies - kernel (including eBPF, AF_XDP), OVS, OVN, SoNIC, DENT, Switchdev, DPDK, SPDK, 5G 3GPP, ONF stack, iwd, NetworkManager, etc.nFamiliarity with data path hardware acceleration protocols and interfaces, such as RDMA, RoCE, iWARP, NVMe, SR-IOVnComputer architecture knowledge of x86, ARM, and RISC-VnExperience in complex IP network engineering and implementationnExperience with virtualization technologies, e.g., QEMU, KVM, etc.nPrevious contribution to open source projects and community involvementnFamiliarity with Kubernetes, Cloud-native Network Functions, and Container Network Interface pluginsnPerformance engineering and security experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in personnPersonal learning and development budget of USD 2,000 per yearnAnnual compensation reviewnRecognition rewardsnAnnual holiday leavenMaternity and paternity leavenEmployee Assistance ProgrammenOpportunity to travel to new locations to meet colleaguesnPriority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
Seniority level Entry levelnEmployment type
Employment type Full-timenJob function
Job function Information TechnologynIndustries Software DevelopmentnReferrals increase your chances of interviewing at Canonical by 2xnSign in to set job alerts for “Network Engineer” roles.
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#J-18808-Ljbffrn
Software-Defined Networking Engineer
role at
Canonicaln1 week ago Be among the first 25 applicantsnJoin to apply for the
Software-Defined Networking Engineer
role at
CanonicalnThis is a general selection process for all seniority levels, to join teams that focus on open source networking software at Canonical. Apply here if you are an outstanding software engineer, passionate about networking at any level - from the Linux kernel IP or eBPF and bridge constructs, to overlay SDN networking like OVS and OVN, to router, switch and radio access technologies such as SoNIC, FRR and DENT, all the way up to telco MANO and 5G Core solutions.
We work with networking silicon providers to optimise Ubuntu and related applications for their ASICs, boards and appliances. We aim to provide a complete open source stack for data centre networking, from bare metal through virt, container and serverless, and also to address IoT networking systematically.
If you have a passion for networking technologies, deep familiarity with Linux networking and awareness of open source community best practices, then you will enjoy our software-defined networking role at Canonical. We look for excellent academic results and a commitment to quality, resilience, documentation and performance in your work.
At Canonical you will have the opportunity to engage with the broader open-source community and industry leading partners in developing future-proof networking solutions. We're looking for individuals who can help build a thriving community, contribute to a broad range of technologies, and contribute to the deployment of Ubuntu, Ubuntu Core, OpenStack, LXD, MAAS and MicroK8s across a broad range of devices and use cases.
These roles include:
Kernel Networking Software EngineernOVN Software EngineernSmartNIC Software EngineernTop-of-Rack (ToR) Software EngineernSoNIC or DENT Software EngineernTelco Software EngineernKubernetes Software Engineer
Location: we have networking software engineering roles in every time zone
What your day will look like
Work with the most advanced operating systems and network application technologies availablenCollaborate with public clouds and network silicon providersnDesign and implement the best software-defined networking experience for the latest hardware platforms and software stacksnWrite high-quality, well-designed and well-documented softwarenContribute to shape innovative product strategiesnDebug issues and produce high-quality code to fix themnCollaborate proactively with a globally distributed organisationnContribute to technical documentation to make it the best of its kindnDisplay technical leadership internally, towards our partners, and in the open source communitiesnInfluence open-source projects and communitiesnShape software-define networking products for evolving data centre architectures to meet ever-increasing bandwidth, reliability, security, and interoperability demandsnWork from home, with global travel twice a year for company events of up to two weeks duration
What we are looking for in you
An exceptional academic track record from both high school and universitynUndergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative pathnDrive and a track record of going above-and-beyond expectationsnKnowledge of networking: architecture, design, and protocolsnDeep understanding of Linux networking, from kernel to user spacenFluency in at least one of Golang, C/C++, Rust or PythonnProfessional written and spoken EnglishnExperience with Linux (Debian or Ubuntu preferred)nExcellent interpersonal skills, curiosity, flexibility, and accountabilitynPassion, thoughtfulness, and self-motivationnExcellent communication and presentation skillsnResult-oriented, with a personal drive to meet commitmentsnAbility to travel twice a year, for company events up to two weeks each
Additional Skills That You Might Also Bring
Familiarity with existing open source networking technologies - kernel (including eBPF, AF_XDP), OVS, OVN, SoNIC, DENT, Switchdev, DPDK, SPDK, 5G 3GPP, ONF stack, iwd, NetworkManager, etc.nFamiliarity with data path hardware acceleration protocols and interfaces, such as RDMA, RoCE, iWARP, NVMe, SR-IOVnComputer architecture knowledge of x86, ARM, and RISC-VnExperience in complex IP network engineering and implementationnExperience with virtualization technologies, e.g., QEMU, KVM, etc.nPrevious contribution to open source projects and community involvementnFamiliarity with Kubernetes, Cloud-native Network Functions, and Container Network Interface pluginsnPerformance engineering and security experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in personnPersonal learning and development budget of USD 2,000 per yearnAnnual compensation reviewnRecognition rewardsnAnnual holiday leavenMaternity and paternity leavenEmployee Assistance ProgrammenOpportunity to travel to new locations to meet colleaguesnPriority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
Seniority level Entry levelnEmployment type
Employment type Full-timenJob function
Job function Information TechnologynIndustries Software DevelopmentnReferrals increase your chances of interviewing at Canonical by 2xnSign in to set job alerts for “Network Engineer” roles.
Greater London, England, United Kingdom 3 weeks agonLondon, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 3 weeks agonLondon, England, United Kingdom 6 days agonTechnical Field Support Engineer III - Europe
Greater London, England, United Kingdom 2 months agonLondon, England, United Kingdom 3 weeks agonSlough, England, United Kingdom 1 month agonIsleworth, England, United Kingdom 1 month agonLondon, England, United Kingdom 1 month agonLondon, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 1 month agonLondon, England, United Kingdom 2 months agonLondon, England, United Kingdom 2 weeks agonLondon, England, United Kingdom 1 week agonLinux Cryptography and Security Engineer
London, England, United Kingdom 1 week agonLondon, England, United Kingdom 1 month agonSnr. Technical Support Engineer, Cortex XSIAM Focused Services (Security Clearance Required)
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4
Senior Customer Experience Engineer - Networking
Reading, South East
Microsoft Corporation
Posted 5 days ago
Job Viewed
Job Description
Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We areu202fthe ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe thatu202fextraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are theu202fprimary engineering contact accountable for your customeru2019s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoftu2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Technically Oriented
Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
Customer Solution Lifecycle Management
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
Relationship/Experience Management
Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
**Qualifications**
Required Qualifications:
Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND experience in technology industry, cloud, technical support, and/or customer experience engineering
o OR equivalent experience.
Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
Experience with being on-call and driving mitigation for mission critical incidents.
Preferred Qualifications:
Technical Skills: Demonstratedu202fhands-on experience with Subject Matter Expert level expertise in one or moreu202fof the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customeru2019s needs to the proper channels. Take ownership and work towards a resolution.
Customer Obsession: Passion for customers and focus on delivering the right customer experience.
Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
We areu202fthe ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe thatu202fextraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are theu202fprimary engineering contact accountable for your customeru2019s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoftu2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Technically Oriented
Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
Customer Solution Lifecycle Management
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
Relationship/Experience Management
Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
**Qualifications**
Required Qualifications:
Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND experience in technology industry, cloud, technical support, and/or customer experience engineering
o OR equivalent experience.
Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
Experience with being on-call and driving mitigation for mission critical incidents.
Preferred Qualifications:
Technical Skills: Demonstratedu202fhands-on experience with Subject Matter Expert level expertise in one or moreu202fof the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customeru2019s needs to the proper channels. Take ownership and work towards a resolution.
Customer Obsession: Passion for customers and focus on delivering the right customer experience.
Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
5
Senior Customer Experience Engineer - Networking
Reading, South East
Microsoft Corporation
Posted 6 days ago
Job Viewed
Job Description
Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We areu202fthe ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe thatu202fextraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are theu202fprimary engineering contact accountable for your customeru2019s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoftu2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Technically Oriented
Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
Customer Solution Lifecycle Management
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
Relationship/Experience Management
Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
**Qualifications**
Required Qualifications:
Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND experience in technology industry, cloud, technical support, and/or customer experience engineering
o OR equivalent experience.
Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
Experience with being on-call and driving mitigation for mission critical incidents.
Preferred Qualifications:
Technical Skills: Demonstratedu202fhands-on experience with Subject Matter Expert level expertise in one or moreu202fof the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customeru2019s needs to the proper channels. Take ownership and work towards a resolution.
Customer Obsession: Passion for customers and focus on delivering the right customer experience.
Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
We areu202fthe ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe thatu202fextraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are theu202fprimary engineering contact accountable for your customeru2019s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoftu2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Technically Oriented
Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
Customer Solution Lifecycle Management
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
Relationship/Experience Management
Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
**Qualifications**
Required Qualifications:
Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND experience in technology industry, cloud, technical support, and/or customer experience engineering
o OR equivalent experience.
Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
Experience with being on-call and driving mitigation for mission critical incidents.
Preferred Qualifications:
Technical Skills: Demonstratedu202fhands-on experience with Subject Matter Expert level expertise in one or moreu202fof the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customeru2019s needs to the proper channels. Take ownership and work towards a resolution.
Customer Obsession: Passion for customers and focus on delivering the right customer experience.
Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
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6
Senior Customer Experience Engineer - Networking
Reading, South East
Microsoft Corporation
Posted 9 days ago
Job Viewed
Job Description
Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Technically Oriented
- Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
- Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
- Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
Customer Solution Lifecycle Management
- Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
- Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
- Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
Relationship/Experience Management
- Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
- Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
- Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
**Qualifications**
Required Qualifications:
- Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND experience in technology industry, cloud, technical support, and/or customer experience engineering
o OR equivalent experience.
- Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
- Experience with being on-call and driving mitigation for mission critical incidents.
Preferred Qualifications:
- Technical Skills: Demonstrated hands-on experience with Subject Matter Expert level expertise in one or more of the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
- Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
- Customer Obsession: Passion for customers and focus on delivering the right customer experience.
- Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Technically Oriented
- Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
- Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
- Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
Customer Solution Lifecycle Management
- Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
- Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
- Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
Relationship/Experience Management
- Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
- Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
- Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
**Qualifications**
Required Qualifications:
- Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND experience in technology industry, cloud, technical support, and/or customer experience engineering
o OR equivalent experience.
- Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
- Experience with being on-call and driving mitigation for mission critical incidents.
Preferred Qualifications:
- Technical Skills: Demonstrated hands-on experience with Subject Matter Expert level expertise in one or more of the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
- Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
- Customer Obsession: Passion for customers and focus on delivering the right customer experience.
- Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
7
Networking Managed Services Engineer (L1)
London, London
NTT America, Inc.
Posted 12 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
Based on a client site in Westhampnett, Chichester, West Sussex you will be part of a small team responsible for supporting the customers Network, you must live within 30 minutes of this location.
As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.
You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality.
You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve.
Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.
**To thrive in this role, you need to have:**
+ Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
+ CCNA or working towards CCNA
+ Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop's.
+ Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's.
+ Good understanding of using ITSM tools and ITSM processes.
+ Strong planning skills, considering possible changes and circumstances.
+ A strong work ethic, including the capacity to put in longer hours when necessary.
+ Adaptability to changing environments.
+ A client-focused approach, creating positive client experiences throughout their journey.
+ The aptitude to communicate and work across different cultures and social groups.
+ Excellent active listening skills, confirming understanding and seeking relevant information.
+ A positive outlook and resilience under pressure.
+ A bachelor's degree in information technology/computing or equivalent experience.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
Based on a client site in Westhampnett, Chichester, West Sussex you will be part of a small team responsible for supporting the customers Network, you must live within 30 minutes of this location.
As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.
You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality.
You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve.
Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.
**To thrive in this role, you need to have:**
+ Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
+ CCNA or working towards CCNA
+ Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop's.
+ Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's.
+ Good understanding of using ITSM tools and ITSM processes.
+ Strong planning skills, considering possible changes and circumstances.
+ A strong work ethic, including the capacity to put in longer hours when necessary.
+ Adaptability to changing environments.
+ A client-focused approach, creating positive client experiences throughout their journey.
+ The aptitude to communicate and work across different cultures and social groups.
+ Excellent active listening skills, confirming understanding and seeking relevant information.
+ A positive outlook and resilience under pressure.
+ A bachelor's degree in information technology/computing or equivalent experience.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
8
Senior Software Engineer, Windows Networking
London, London
Cloudflare
Posted today
Job Viewed
Job Description
OverviewnJoin to apply for the
Senior Software Engineer, Windows Networking
role at
Cloudflare .
Locations
Austin, TX
Lisbon, Portugal
London, United Kingdom
Seattle, WA
ResponsibilitiesnWe’re looking for a Senior Windows Software Engineer to join our Zero Trust team. You will be working on the Zero Trust desktop client, which protects corporate devices by securely and privately sending traffic from those devices to Cloudflare’s global network, which can apply advanced web filtering and advanced Zero Trust policies.
In your role, you will predominantly be using
Rust
along platform-native languages & APIs to implement high-performance networking code that runs on multiple desktop platforms. You’ll be expected to
improve the code quality
and to build solid,
testable , and
well-documented
foundations. You will also have to interact with other languages, such as Swift, C#, C, and python.
As a Senior Software Engineer, you will be expected to make significant contributions to the design and implementation of major development projects, working closely with our product managers and other teams to implement customer-impacting features. You will work on stimulating problems born out of the scale of our deployment, and the stringent quality, performance, and security requirements of our product.
Qualifications
In-depth knowledge of Windows internals, kernel-mode programming, and network protocols
Experience in low-level Windows driver development, ideally network drivers
Excellent programming skills, with experience writing very high-quality and low-complexity code with thorough documentation.
Strong experience writing easily-testable and thoroughly-tested code (e.g. using dependency injection with the right abstractions)
Great experience using lower-level languages, such as Rust, C, C++
Very comfortable writing multithreaded, asynchronous code
Strong experience with debugging network-related problems
An understanding of how VPN technologies work, and the trade-offs between privacy, security, and anonymity
Good understanding of, and experience with, security protocols and standards
Empathetic, proactive, and constructive communication skills, verbal and written
CompensationnCompensation may be adjusted depending on work location.
For Colorado, Illinois, Maryland and Minnesota based hires: Estimated annual salary of $137,000 - $67,000.
For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of 154,000 - 167,000.
For Bay Area based hires: Estimated annual salary of 162,000 - 198,000.
EquitynThis role is eligible to participate in Cloudflare’s equity plan.
BenefitsnCloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
What Makes Cloudflare Special?nWe’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Industries: IT Services and IT Consulting, Technology, Information and Internet, and Computer and Network Security
Referrals increase your chances of interviewing at Cloudflare by 2x
#J-18808-Ljbffrn
Senior Software Engineer, Windows Networking
role at
Cloudflare .
Locations
Austin, TX
Lisbon, Portugal
London, United Kingdom
Seattle, WA
ResponsibilitiesnWe’re looking for a Senior Windows Software Engineer to join our Zero Trust team. You will be working on the Zero Trust desktop client, which protects corporate devices by securely and privately sending traffic from those devices to Cloudflare’s global network, which can apply advanced web filtering and advanced Zero Trust policies.
In your role, you will predominantly be using
Rust
along platform-native languages & APIs to implement high-performance networking code that runs on multiple desktop platforms. You’ll be expected to
improve the code quality
and to build solid,
testable , and
well-documented
foundations. You will also have to interact with other languages, such as Swift, C#, C, and python.
As a Senior Software Engineer, you will be expected to make significant contributions to the design and implementation of major development projects, working closely with our product managers and other teams to implement customer-impacting features. You will work on stimulating problems born out of the scale of our deployment, and the stringent quality, performance, and security requirements of our product.
Qualifications
In-depth knowledge of Windows internals, kernel-mode programming, and network protocols
Experience in low-level Windows driver development, ideally network drivers
Excellent programming skills, with experience writing very high-quality and low-complexity code with thorough documentation.
Strong experience writing easily-testable and thoroughly-tested code (e.g. using dependency injection with the right abstractions)
Great experience using lower-level languages, such as Rust, C, C++
Very comfortable writing multithreaded, asynchronous code
Strong experience with debugging network-related problems
An understanding of how VPN technologies work, and the trade-offs between privacy, security, and anonymity
Good understanding of, and experience with, security protocols and standards
Empathetic, proactive, and constructive communication skills, verbal and written
CompensationnCompensation may be adjusted depending on work location.
For Colorado, Illinois, Maryland and Minnesota based hires: Estimated annual salary of $137,000 - $67,000.
For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of 154,000 - 167,000.
For Bay Area based hires: Estimated annual salary of 162,000 - 198,000.
EquitynThis role is eligible to participate in Cloudflare’s equity plan.
BenefitsnCloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
What Makes Cloudflare Special?nWe’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Industries: IT Services and IT Consulting, Technology, Information and Internet, and Computer and Network Security
Referrals increase your chances of interviewing at Cloudflare by 2x
#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.
9