2,342 IT Operations jobs in the United Kingdom

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Vice President, Network Operations
We are seeking a visionary and execution-focused plus operationally-minded Vice President of Network Operations to lead a globally distributed team across multiple time zones and functions. This role is central to ensuring the seamless delivery, configuration, and performance of our Cross-Border payment products. You will oversee key operational pillars, including real-time monitoring of transaction flows, maintaining uninterrupted connectivity with payout partners, and ensuring our payout capabilities are accurately captured and distributed to our commercial clients.
In addition, the role requires cross-functional alignment across multiple teams to deliver solutions that meet clients' service-level expectations. We operate in a complex, fast-paced environment and are looking for a leader who thrives in that space.
Key Responsibilities
-Lead Global Product Operations Strategy: Define and execute a cohesive strategy that supports product development across all modes of payment-including bank deposit, mobile wallet, and cash pickup-for all entity types (P2X, B2X, and G2X) across multiple geographies and regulatory environments.
-Oversee Transmission Operations: Manage a 24x7 global team responsible for real-time monitoring of payment transmissions, incident detection, and stakeholder alerting. Ensure timely communication of RSP issues and SLA breaches, and lead coordination of advisories and root cause analysis.
-Manage Catalogue & Data Integrity Functions: Supervise catalogues maintenance including but not limited to RSP codes, CPU locations, bank swift codes and data fields. Ensure accurate and timely updates to geographies, pricing, and directory data to support network health and compliance.
-Lead L2 NetOps Team: Oversee technical and operational support for escalated payout partner issues. Guide the team in system health monitoring, incident response, automation of processes, and continuous service improvement. Ensure global guard duty coverage and reporting.
-Drive Product Configuration & Testing: Ensure robust configuration of our services in Mastercard's platforms, UAT execution, and integration testing for new RSPs and corridors. Oversee layout management, mandatory field compliance, and onboarding readiness.
-Govern the Technical Endpoint Guide (TEG): Lead the creation, maintenance, and quality assurance of TEGs, which define corridor-level field requirements for all payout partners while aligning with platform configurations and adherence to mandatory field standards.
-Lead RSP Testing & Quality Assurance: Ensure comprehensive test coverage including transaction cancellation, amendment, retransmission, mandatory field validation, and SLA compliance. Ensure test results are documented, tracked, and communicated to onboarding teams.
-Foster Cross-Functional Collaboration: Partner with engineering, compliance, customer support, and regional product teams to ensure alignment and operational readiness.
-Champion Operational Excellence: Establish KPIs, dashboards, and reporting mechanisms to monitor performance, drive accountability, and support data-driven decision-making.
-Lead and Develop Global Teams: Build and mentor high-performing teams across regions. Promote a culture of ownership, innovation, and continuous learning.
Qualifications
-15+ years of experience in network product operations, or program management, with at least 5 years in a senior leadership role.
-Proven success managing global teams and complex Cross-Border operations.
-Deep understanding of payment systems, transaction flows, and operational risk management.
-Strong analytical, communication, and stakeholder management skills.
-Minimum a Bachelor's degree in Business, or related field; advanced degree preferred.
Why Join Us?
-Be at the forefront of transforming global payments infrastructure.
-Lead a high-impact function in a fast-paced, innovation-driven environment.
-Work with a diverse, global team committed to operational excellence and client success.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Itu2019s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, youu2019ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.



Key job responsibilities

- Manage and develop a team of Area Managers

- Lead operational teams on a shift, deal with issues, and positively impact site performance

- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

- Work closely with other support teams, including HR, Finance, Health and Safety, and Security

- Design and deliver initiatives across the sites to improve operational performance



A day in the life

Youu2019ll lead shifts at one of our operational sites. Youu2019ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means youu2019ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.



A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youu2019ll be a source of leadership and support your team to be the best managers they can be.



About the team

Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.



There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.



Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

- A degree

- Relevant experience in people and stakeholder management

- Advanced proficiency in verbal and written English and intermediate proficiency in the local language

- Relevant experience in using data or anecdotal evidence to influence business decisions

- Relevant experience in key areas of production and supply chains

Preferred Qualifications

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.

- Experience in Lean, Six Sigma and Kaizen techniques

- Experience in a similar logistical working environment

- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Itu2019s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, youu2019ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.



Key job responsibilities

- Manage and develop a team of Area Managers

- Lead operational teams on a shift, deal with issues, and positively impact site performance

- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

- Work closely with other support teams, including HR, Finance, Health and Safety, and Security

- Design and deliver initiatives across the sites to improve operational performance



A day in the life

Youu2019ll lead shifts at one of our operational sites. Youu2019ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means youu2019ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.



A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youu2019ll be a source of leadership and support your team to be the best managers they can be.



About the team

Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.



There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.



Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

- A degree

- Relevant experience in people and stakeholder management

- Advanced proficiency in verbal and written English and intermediate proficiency in the local language

- Relevant experience in using data or anecdotal evidence to influence business decisions

- Relevant experience in key areas of production and supply chains

Preferred Qualifications

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.

- Experience in Lean, Six Sigma and Kaizen techniques

- Experience in a similar logistical working environment

- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance
A day in the life
You'll lead shifts at one of our operational sites. You'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.
Basic Qualifications
- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains
Preferred Qualifications
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Gas Network Operations Engineer Trainee
Salary from £40,109 plus a 26% shift allowance
Up to 10% bonus
37.5 Hours Per Week - working shifts covering our 24/7 operation
Based at our offices Doxford Park, Sunderland

Join our dynamic System Control Team at NGN’s Energy Management Centre (EMC), a 24/7 hub responsible for demand balancing and the safe, efficient transportation of gases from the various entry points onto the NGN networks, to the consumer.  As a Gas Network Operations Engineer Trainee , you’ll play a vital role in maintaining system balance, managing remote assets, and ensuring network resilience. Being a 24/7 operation, please be advised that you will be working a shift pattern.

As a Gas Network Operations Engineer Trainee you will develop detailed knowledge of all NGN gas systems, our characteristics, behaviours, and how to develop the regular forecasts and balancing strategies necessary to maintain supply, and to publish this information to National Gas.

Key Accountabilities & Responsibilities

• Develop strategies that ensure system balance and gain sign off from the shift lead prior to publication
li>Manage the remote plant and equipment associated with the daily balancing of the network, including offtakes, storage sites, valves and regulators to ensure that network capacity requirements are met li>Handle alarms generated by the network, analysing such in conjunction with the shift lead to raise faults and ensure an appropriate response is secured, based on the defined alarm response and assessment of prevailing conditions
• Manage the daily maintenance activity on the network both for planned and unplanned maintenance as well as non-routine activities to ensure that network capacity and resilience requirements are met
• Support the department during Network Gas Supply Emergencies or equivalent exercises to meet NGN statutory obligations
li>Provide cover arrangements for the 24/7 function and additionally provide cover for the other functions working weekdays within the EMC

What we are looking for 

li>Degree-level education or equivalent within a technical discipline li>Ability to demonstrate technical knowledge and experience of successful project planning and co-ordination on a range of work types
• Excellent problem solving and analytical skills
• Effective communicator – written, verbal, and numerical
< i>Previous positive work / engagement with external stakeholders

If you are passionate about ensuring the safety and efficiency of gas networks we would love to hear from you!

Please Note: National Security Vetting is a requirement for this role.

What we offer you

li>Salary from £40,109  per annum plus a 26% shift allowance. Please note the shift allowance will only be paid when a shift pattern is worked where this applies.
• 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period)
• SSP for the first 2 calendar days then occupational sick pay
• A generous stakeholder 5/10 pension scheme
• Flexible benefits and salary sacrifice options. from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days. and much more!
• An array of fantastic family-friendly policies such as 6 weeks paternity leave (for eligible employees) and 6 months' full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more!

We are. Northern Gas Networks. We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That’s around 6.7 million individual customers. We don’t generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria.

Our Values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We are… Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy!

Our Equality, Diversity and Inclusion culture at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our ‘Opportunity Action Plan’ having signed the Social Mobility Pledge campaign, whereby we will establish our business as a ‘force for good’ in the communities that we serve.

Next Steps - Please apply by clicking 'apply' and uploading your CV. We love to see how your experience and skills are transferable to this role so please ensure these are all included in your application. Once the advert has closed, we will be in contact within one week to let you know if you have progressed to the next stage. We are looking to hold interviews for this role beginning of September. We look forward to receiving your application for the role.

If you require adjustments to support you throughout the recruitment process, we want to hear about how we can help. Any applicant that requires reasonable adjustments from initial application through to interview are asked to contact the Recruitment Team at (url removed)

Gas Network Operations Engineer Trainee
Salary from £40,109 plus a 26% shift allowance
Up to 10% bonus
37.5 Hours Per Week - working shifts covering our 24/7 operation
Based at our offices Doxford Park, Sunderland

Join our dynamic System Control Team at NGN’s Energy Management Centre (EMC), a 24/7 hub responsible for demand balancing and the safe, efficient transportation of gases from the various entry points onto the NGN networks, to the consumer.  As a Gas Network Operations Engineer Trainee , you’ll play a vital role in maintaining system balance, managing remote assets, and ensuring network resilience. Being a 24/7 operation, please be advised that you will be working a shift pattern.

As a Gas Network Operations Engineer Trainee you will develop detailed knowledge of all NGN gas systems, our characteristics, behaviours, and how to develop the regular forecasts and balancing strategies necessary to maintain supply, and to publish this information to National Gas.

Key Accountabilities & Responsibilities

• Develop strategies that ensure system balance and gain sign off from the shift lead prior to publication
li>Manage the remote plant and equipment associated with the daily balancing of the network, including offtakes, storage sites, valves and regulators to ensure that network capacity requirements are met li>Handle alarms generated by the network, analysing such in conjunction with the shift lead to raise faults and ensure an appropriate response is secured, based on the defined alarm response and assessment of prevailing conditions
• Manage the daily maintenance activity on the network both for planned and unplanned maintenance as well as non-routine activities to ensure that network capacity and resilience requirements are met
• Support the department during Network Gas Supply Emergencies or equivalent exercises to meet NGN statutory obligations
li>Provide cover arrangements for the 24/7 function and additionally provide cover for the other functions working weekdays within the EMC

What we are looking for 

li>Degree-level education or equivalent within a technical discipline li>Ability to demonstrate technical knowledge and experience of successful project planning and co-ordination on a range of work types
• Excellent problem solving and analytical skills
• Effective communicator – written, verbal, and numerical
< i>Previous positive work / engagement with external stakeholders

If you are passionate about ensuring the safety and efficiency of gas networks we would love to hear from you!

Please Note: National Security Vetting is a requirement for this role.

What we offer you

li>Salary from £40,109  per annum plus a 26% shift allowance. Please note the shift allowance will only be paid when a shift pattern is worked where this applies.
• 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period)
• SSP for the first 2 calendar days then occupational sick pay
• A generous stakeholder 5/10 pension scheme
• Flexible benefits and salary sacrifice options. from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days. and much more!
• An array of fantastic family-friendly policies such as 6 weeks paternity leave (for eligible employees) and 6 months' full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more!

We are. Northern Gas Networks. We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That’s around 6.7 million individual customers. We don’t generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria.

Our Values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We are… Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy!

Our Equality, Diversity and Inclusion culture at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our ‘Opportunity Action Plan’ having signed the Social Mobility Pledge campaign, whereby we will establish our business as a ‘force for good’ in the communities that we serve.

Next Steps - Please apply by clicking 'apply' and uploading your CV. We love to see how your experience and skills are transferable to this role so please ensure these are all included in your application. Once the advert has closed, we will be in contact within one week to let you know if you have progressed to the next stage. We are looking to hold interviews for this role beginning of September. We look forward to receiving your application for the role.

If you require adjustments to support you throughout the recruitment process, we want to hear about how we can help. Any applicant that requires reasonable adjustments from initial application through to interview are asked to contact the Recruitment Team at (url removed)

**What if you could do the kind of work the world needs?**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
**A little more about your role.**
+ You will work with our clients in the highways domain to support the delivery of projects with a specific focus on network operations including asset maintenance ensuring that the operational and safety aspects of schemes are fully considered and appropriately assessed.
+ You will collaborate with multi-disciplinary teams providing subject matter expert insight to maintenance procedures, policy and road schemes etc.
+ You will work across all aspects of projects providing your insight and expertise in areas such as safety risk assessment, project appraisal, business cases, transport operations, customer impact, feasibility studies, traffic and safety analysis and stakeholder management.
+ You will work under your own initiative to develop and lead technical packages of work in terms of time, cost and quality of the output, ultimately ensuring customer satisfaction throughout delivery.
+ You will support the development and deployment of junior team members through project commissions.
+ You will support the Capability Lead with the development of client proposals and managing a pipeline of future opportunities.
**What we will be looking for you to demonstrate.**
+ Experience in delivering expert advice in the field of highway asset management services and/or associated policies, processes and standards.
+ Applied expertise at Chartered level, however, if you are currently on a route to professional registration, then you will be fully supported through the provision of a mentor and Professional Registration Advisors to take you through the registration process and achieve Chartered status.
+ A degree or equivalent in a relevant discipline (e.g. civil engineering, transport studies, geography, psychology, liberal arts) or are a technician with BTEC, HNC/HND and an appropriate level of experience.
+ An understanding of current highway standards applicable to the field
+ A proven track record in a consultancy role or can demonstrate the aptitude and skills required to operate in a fast-paced consultancy environment.
+ A conscientious approach with strong attention to detail.
+ Excellent client relationship management skills.
Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
**With us, you can. Apply today.**
#LI-ES1
We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
**WHAT'S IN IT FOR YOU?**
**Work-life balance**
At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
**Inclusivity & Belonging**
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.
**Health & Wellbeing**
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
**Flex your time**
To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
**Your development**
We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
**#WeAreWSP**
_Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application._

**What if you could do the kind of work the world needs?**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
**A little more about your role.**
+ You will work with our clients in the highways domain to support the delivery of projects with a specific focus on network operations including asset maintenance ensuring that the operational and safety aspects of schemes are fully considered and appropriately assessed.
+ You will collaborate with multi-disciplinary teams providing subject matter expert insight to maintenance procedures, policy and road schemes etc.
+ You will work across all aspects of projects providing your insight and expertise in areas such as safety risk assessment, project appraisal, business cases, transport operations, customer impact, feasibility studies, traffic and safety analysis and stakeholder management.
+ You will work under your own initiative to develop and lead technical packages of work in terms of time, cost and quality of the output, ultimately ensuring customer satisfaction throughout delivery.
+ You will support the development and deployment of junior team members through project commissions.
+ You will support the Capability Lead with the development of client proposals and managing a pipeline of future opportunities.
**What we will be looking for you to demonstrate.**
+ Experience in delivering expert advice in the field of highway asset management services and/or associated policies, processes and standards.
+ Applied expertise at Chartered level, however, if you are currently on a route to professional registration, then you will be fully supported through the provision of a mentor and Professional Registration Advisors to take you through the registration process and achieve Chartered status.
+ A degree or equivalent in a relevant discipline (e.g. civil engineering, transport studies, geography, psychology, liberal arts) or are a technician with BTEC, HNC/HND and an appropriate level of experience.
+ An understanding of current highway standards applicable to the field
+ A proven track record in a consultancy role or can demonstrate the aptitude and skills required to operate in a fast-paced consultancy environment.
+ A conscientious approach with strong attention to detail.
+ Excellent client relationship management skills.
Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
**With us, you can. Apply today.**
#LI-ES1
We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
**WHAT'S IN IT FOR YOU?**
**Work-life balance**
At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
**Inclusivity & Belonging**
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.
**Health & Wellbeing**
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
**Flex your time**
To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
**Your development**
We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
**#WeAreWSP**
_Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application._

**What if you could do the kind of work the world needs?**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
**A little more about your role.**
+ You will work with our clients in the highways domain to support the delivery of projects with a specific focus on network operations including asset maintenance ensuring that the operational and safety aspects of schemes are fully considered and appropriately assessed.
+ You will collaborate with multi-disciplinary teams providing subject matter expert insight to maintenance procedures, policy and road schemes etc.
+ You will work across all aspects of projects providing your insight and expertise in areas such as safety risk assessment, project appraisal, business cases, transport operations, customer impact, feasibility studies, traffic and safety analysis and stakeholder management.
+ You will work under your own initiative to develop and lead technical packages of work in terms of time, cost and quality of the output, ultimately ensuring customer satisfaction throughout delivery.
+ You will support the development and deployment of junior team members through project commissions.
+ You will support the Capability Lead with the development of client proposals and managing a pipeline of future opportunities.
**What we will be looking for you to demonstrate.**
+ Experience in delivering expert advice in the field of highway asset management services and/or associated policies, processes and standards.
+ Applied expertise at Chartered level, however, if you are currently on a route to professional registration, then you will be fully supported through the provision of a mentor and Professional Registration Advisors to take you through the registration process and achieve Chartered status.
+ A degree or equivalent in a relevant discipline (e.g. civil engineering, transport studies, geography, psychology, liberal arts) or are a technician with BTEC, HNC/HND and an appropriate level of experience.
+ An understanding of current highway standards applicable to the field
+ A proven track record in a consultancy role or can demonstrate the aptitude and skills required to operate in a fast-paced consultancy environment.
+ A conscientious approach with strong attention to detail.
+ Excellent client relationship management skills.
Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
**With us, you can. Apply today.**
#LI-ES1
We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
**WHAT'S IN IT FOR YOU?**
**Work-life balance**
At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
**Inclusivity & Belonging**
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.
**Health & Wellbeing**
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
**Flex your time**
To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
**Your development**
We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
**#WeAreWSP**
_Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application._