76 IT Professionals jobs in Croydon

OverviewnJoin to apply for the

Engineering Lead - Network Engineering

role at

Wise .

Wise is a global technology company, building the best way to move and manage the worlds money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the worlds money. For everyone, everywhere.

About The RolenWe0re looking for an exceptional Engineering Lead to lead our Network Engineering team to be based in London to deliver automated, scalable, stable, and well documented solutions as part of the UT team and in collaboration with other Platform Engineering teams. This is a unique opportunity to bring your ideas and expertise to one of the fastest-growing tech companies in Europe, to help secure and improve our network infrastructure, and ensure all of our teams stay connected no matter where they are in the world.

Here at Wise UT Network Engineering, we0re working to create a seamless IT experience by offering all the tools people need to do the best work they can, and simultaneously avoid being a speed hump. We have a highly mobile, geographically diverse work environment. Currently we look after network infrastructure where zero trust network access, cloud networking, and automation-driven networking play important roles.

Responsibilities

Lead and develop a high-performing network engineering team.

Driving the team0s technical roadmap and contributing to architecture.

Ensure the quality, reliability, and delivery of the team0s systems.

Contribute directly through hands-on coding and architect design.

Manage the performance and wellbeing of the engineers of your team.

Actively participate in the recruitment process and make hiring decisions to grow the team.

Be responsible for the growth of the engineers in the team through feedback and both passive and active coaching.

Ensure the teams' composition is balanced and correctly sized with respect to the roadmap.

Create a culture of ownership inside the team where every engineer is accountable for their work.

Own the technical roadmap of the team, ensuring it addresses important technical debt and any reliability, security or scalability concerns.

Active contributors in the delivery of the team. You support day-to-day execution of work

Guide the team0s technical approach while actively contributing to designing, developing, testing, and deploying features and services to enable money movement capabilities in existing and new Hispanic American markets.

Propose and advocate for high-quality technical designs and solutions that are scalable, reliable, and compliant.

Participate in code and design reviews within your team, providing constructive feedback to maintain and elevate our engineering standards.

Collaborate effectively with cross-functional teams, including project managers, engineers and technicians in other global teams, and vendors to align on product vision and technical implementation.

Essential Skills

2+ year experiences in leading and managing high-performing engineering teams

Solid in TCP/IP networking, Linux, containerisation and sysadmin skills

Solid programming experience with Go and/or Python

Solid infrastructure automation skills - Terraform and Ansible

Experience in implementing SRE and IaC principles

You take pride in keeping the works organised and the house clean and tidy

Youre passionate about helping others and keen to roll up your sleeves and take ownership to drive company-wide impact

Nice to Have

Good fundamentals in DNS and network security

Experience in AWS networking

If you have experience with other tools or tech stacks not listed, we'd like to hear from you

What Do We Offer

Starting salary: £105,000 - £125,000

Wise Benefits

Additional Information

DEI at Wise

Wise Tech Stack (2025)

Scaling our Infrastructure; how we make it work

Wise Engineering

wise-engineering

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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Embark on a transformative journey as an Engineering Manager Production Network Engineering at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness describe an aspect of the team or role technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. Production Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for the design, build and run of the underlying strategic network infrastructure platforms and the over-the-top connectivity products and services that enable colleagues, guests and partners. To be successful in this role as an Engineering Manager – Production Network Engineering, you should possess the following skillsets: Extensive experience as an individual contributor and a leader of teams that design , build and operate network products across all 7 layers of the OSI stack from physical through to virtual. Specialist understanding of Layer 1 - 4 Protocols for example G.9802.1/WDM, Ethernet, VXLAN, TCP/IP, BGP, OSPF, IS-IS, Access Transport for example PON, xDSL, DOCSIS, FWA, Wireless Standards for example Wi-Fi, LTE, 5G, MEF Standards for example CE.3.0, LSO, Overlay IP/VPN technologies for example RFC2547bis, RFC7432, RFC8365/RFC9746, Software Defined Networking and Network Instrumentation technologies for example gNMI/gRPC, Y.1731, Y.1564, TWAMP Experience of virtual infrastructure ecosystems for example Openstack, Kubernetes, QEMU, KVM, HCI across Cloud Platforms (Public/Private/Hybrid) and uCPE Platforms (x86, aRM), including open networking technologies for example routing daemons (FRR, Bird, GoBGP), ONF stack, LINUX Networking (eBFF, VPP, AF_XDP), DENT, SONiC or Cumulus Experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some other highly valued skills include: Experience working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. A very good understanding of Application Layer Network Protocols - HTTP/HTTPS, TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantage Experience in Network Access control (NAC) and RADIUS based AAA for secure and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO). You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our London office. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement. Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Embark on a transformative journey as an Infrastructure Engineer Production Network Engineering at Barclays, where you spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. Production Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for the design, build and run of the underlying strategic network infrastructure platforms and the over-the-top connectivity products and services that enable systems, colleagues, guests and partners To be successful in this role as an Infrastructure Engineer – Production Network Engineering, you should possess the following skillsets: Extensive experience as an individual contributor in the design, build and operate of Telco hardened virtual infrastructure ecosystems such as Openstack, Kubernetes, QEMU, KVM, HCI spanning Cloud Platforms for example Public, Edge, Private and uCPE Platforms for example x86, Arm CPU architectures to enable the delivery of heterogeneous network systems, products and services at enterprise scale Deep understanding of open-source networking technologies such as kernel (including eBPF, AF_XDP), OVS, OVN, SoNIC, DENT, Switchdev, ONF stack, Iwd, NetworkManager, including data path acceleration protocols and interfaces such as RDMA, RoCE, iWARP, NVMe, SR-IOV and DPDK, alongside familiarity with Cloud Native Functions and Container Networking Interface plugins Experience in multi-layered IP Network engineering including good experience in network programming / automation, IaC, configuration management tools and data modelling such as RESTCONF, NETCONF/YANG, Python, Shell, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some other highly valued skills include: Knowledge working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. CCNP, VMWare VCP, RHCE or equivalent certification an added advantage. Experience in performance and security engineering including experience with concepts of zero trust networking and a familiarity of Application Layer Network Protocols - HTTP/HTTPS, TLS/SSL, DNS, DHCP, etc. an added advantage Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO etc) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our London office. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Overview

Embark on a transformative journey as an Infrastructure Engineer Production Network Engineering at Barclays, where you spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.nProduction Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for the design, build and run of the underlying strategic network infrastructure platforms and the over-the-top connectivity products and services that enable systems, colleagues, guests and partners.nTo be successful in this role as an Infrastructure Engineer – Production Network Engineering, you should possess the following skillsets:

Responsibilities

Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.

Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.

Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.

Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.

Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.

Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Qualifications / Skillsets

Extensive experience as an individual contributor in the design, build and operate of Telco hardened virtual infrastructure ecosystems such as Openstack, Kubernetes, QEMU, KVM, HCI spanning Cloud Platforms for example Public, Edge, Private and uCPE Platforms for example x86, Arm CPU architectures to enable the delivery of heterogeneous network systems, products and services at enterprise scale.

Deep understanding of open-source networking technologies such as kernel (including eBPF, AF_XDP), OVS, OVN, SoNIC, DENT, Switchdev, ONF stack, Iwd, NetworkManager, including data path acceleration protocols and interfaces such as RDMA, RoCE, iWARP, NVMe, SR-IOV and DPDK, alongside familiarity with Cloud Native Functions and Container Networking Interface plugins.

Experience in multi-layered IP Network engineering including good experience in network programming / automation, IaC, configuration management tools and data modelling such as RESTCONF, NETCONF/YANG, Python, Shell, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines.

Other Valued Skills

Knowledge of Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. Certifications such as CCNP, VMWare VCP, RHCE or equivalent are an added advantage.

Experience in performance and security engineering including zero trust networking and familiarity with Application Layer Network Protocols (HTTP/HTTPS, TLS/SSL, DNS, DHCP, etc.).

Lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale; proficiency in Agile Methodologies (Scrum/Kanban), backlog and workflow mgmt., and SRE reporting (MTTR, deployment frequency, SLO).

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our London office.

Purpose of the rolenTo build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.

Accountabilities

Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.

Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.

Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.

Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.

Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.

Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Seniority levelnMid-Senior level

Employment typenFull-time

Job functionnInformation Technology

IndustriesnBanking and Financial Services

London, England, United Kingdom

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Overview

Embark on a transformative journey as an Infrastructure Engineer Production Network Engineering at Barclays, where you spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.nProduction Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for the design, build and run of the underlying strategic network infrastructure platforms and the over-the-top connectivity products and services that enable systems, colleagues, guests and partners.nTo be successful in this role as an Infrastructure Engineer – Production Network Engineering, you should possess the following skillsets:nExtensive experience as an individual contributor in the design, build and operate of Telco hardened virtual infrastructure ecosystems such as Openstack, Kubernetes, QEMU, KVM, HCI spanning Cloud Platforms for example Public, Edge, Private and uCPE Platforms for example x86, Arm CPU architectures to enable the delivery of heterogeneous network systems, products and services at enterprise scale

Deep understanding of open-source networking technologies such as kernel (including eBPF, AF_XDP), OVS, OVN, SoNIC, DENT, Switchdev, ONF stack, Iwd, NetworkManager, including data path acceleration protocols and interfaces such as RDMA, RoCE, iWARP, NVMe, SR-IOV and DPDK, alongside familiarity with Cloud Functions and Container Networking Interface plugins

Experience in multi-layered IP Network engineering including good experience in network programming / automation, IaC, configuration management tools and data modelling such as RESTCONF, NETCONF/YANG, Python, Shell, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines

Some other highly valued skills include:nKnowledge working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. CCNP, VMWare VCP, RHCE or equivalent certification an added advantage.

Experience in performance and security engineering including experience with concepts of zero trust networking and a familiarity of Application Layer Network Protocols - HTTP/HTTPS, TLS/SSL, DNS, DHCP, etc. an added advantage

Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO etc)

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.nThis role is based in our London office.nPurpose of the role

To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.nAccountabilities

Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.

Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.

Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.

Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.

Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.

Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Vice President Expectations

To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.

If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.

If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.

Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.

Manage and mitigate risks through assessment, in support of the control and governance agenda.

Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.

Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.

Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.

Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.

Adopt and include the outcomes of extensive research in problem solving processes.

Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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 Network Engineering Professional - Professional Services (1 Braham Street, London, United Kingdom)

All locations: Ipswich, Birmingham, London

Working Style: Hybrid- 3 days a week in office, 2 days from anywhere

Why this job matters

You will be Implementing flawless change, providing technical resolution and constantly learning, allowing resource flexibility across the unit to meet demand requirements & deliver “Brilliant” customer experience.

You will champion and build effective working relationships, both internally and externally to deliver business outcomes, adding value throughout. You will ultimately be responsible for the change execution and assurance of Fixed Networks platforms managed by Professional Services. You will also drive the publicity of the team through your contribution as a technically talented expert, challenging and supporting those around you to be accountable and perform at their best.

What you’ll be doing

• Supports the delivery of routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.
• Participate and be the technical lead on incidents within immediate domain and be part of PIR write up and solution.
• Propose and implement innovations for continuous improvement within immediate area.
• Executing the implementation of complex change in line with change management best practices and the associated governance.
• Providing 365x24/7 operational support for faults that span a range of platform domains i.e. out of hours change and callout
• Managing stakeholder and demand expectations through cross area engagement
• Developing technical capability through continued learning and use BT’s learning tools
• Will champion and build effective working relationships, both internally and externally to deliver business outcomes, adding value throughout. Responsible for delivering the change execution and assurance of Fixed Network platforms managed by network engineering technology services.

What you'll bring

Mandatory

• You will be fully conversant and comply with Change Management processes and the supporting governance.
• Strong experience with network technologies and protocols in your native domain. PSTN Knowledge – Solid technical and hardware understanding of System X & AXE10. 
• Incident response to resolution.
• You will have awareness of the E2E service journey.
• Willingness to pick up and support newer technologies to support the Voice & Optical Pillar (Media Gateway, Transmission, Radio).
• Experience in completing changes in a live network and system environment.

Nice to have

• You will be confident and professional in communicating with all stakeholders, both locally and with members of the Senior Management Team.
• You will be able to adapt to emerging and evolving technologies, in line with Technology Career Map. 
• You will have the ability to work in a high-pressured environment
• You've advocated and applied technology where it has not been used previously.
• You've delivered results when the deliverables were unclear.
• You have worked in a high pressured operational environment
• Self-driven attitude towards learning new skills and aiding the development of others.

What's in it for you

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• Life Assurance Cover
• Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment 
• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Overview

Infrastructure Specialist - System Administration. Join to apply for the Infrastructure Specialist - System Administration role at IBM.nIBM CIC in the UK delivers deep technical and industry expertise to public and private sector clients. A career in IBM CIC provides the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for innovative and valuable companies. Our culture emphasises long-term career growth, development opportunities and a supportive environment that values your unique skills and experience.nResponsibilities

Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.nAdminister Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.nDevelop and configure infrastructure as code (Ansible and Terraform).nEnsure seamless operations across applications, DevOps, middleware, security, and infrastructure components.nMentor junior infrastructure specialists, providing guidance and support in their professional development.nStay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.nRequired Education

Bachelor's DegreenRequired Technical And Professional Expertise

Extensive experience with infrastructure administration and cloud platforms.nStrong knowledge of load balancing and CDN options from multiple cloud vendors.nExperience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).nProficiency in scripting languages (Bash, PowerShell, Python).nAbility to lead cross-functional teams and manage stakeholder expectations.nPreferred Technical And Professional Experience

Experience with containerization technologies (Docker, Kubernetes).nFamiliarity with ITIL processes and Integrated Service Level Management.nKnowledge of networking protocols and best practices.nBackground in software development or IT consulting.nExpertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).nDemonstrated leadership and mentoring skills.nSeniority level

Mid-Senior levelnEmployment type

Full-timenJob function

Information TechnologynIndustries

IT Services and IT Consulting

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**Minimum qualifications:**
+ Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
+ 8 years of experience in telecommunications at carrier working with optical network infrastructure, transmission systems, layer 2/3 routers, and data services.
+ 6 years of experience managing and building teams.
**Preferred qualifications:**
+ Experience in demonstrating capabilities to influence across a broad, cross-functional organization.
+ Experience working in a organizational settings (eg., ambiguity, shared accountability, geographic dispersion, etc.).
+ Knowledge in data networking architectures and physical network components.
+ Knowledge of networking, data center or telecom operations.
+ Ability to do multiple projects simultaneously and to learn new business and technical skills to adapt to changing environments.
Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.
In this role, you will be responsible for the system level design and deployment of the global fiber optic network that connects Google's data centers to the world. This network allows Google to function as a global computer, ensuring continuous flow of data to and from all corners of the planet.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
**Responsibilities:**
+ Lead the management of EMEA WAN Infrastructure delivery team for pre-deployment engineering and delivery of optical transport systems across the EMEA and global backbone network.
+ Hire, coach and develop the team.
+ Set team level direction, Objectives and Key Results (OKRs), expectations and responsibilities, providing guidance and feedback on individual team member's execution.
+ Foster collaborative relationships with cross functional partners to improve on time delivery and cycle time reduction.
+ Support career development aid in personal growth of a team.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

Technical Support Coordinator

This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset.

• Based in Leatherhead
li>£26,000 – £8,000 salary (DOE)

Benefits:

• Pension
• Training provided
• Birthday off
• Free car parking

Job Description:

Working as part of a highly successful technical team your role will be as follows 

To Ensure prompt, efficient responses to customer technical enquiries, either directly or via team members.

Accurately log all technical call enquiries in Hubspot.

Respond to initial customer enquiries and prepare accurate, timely quotations.

Follow up on quotations and address customer queries.

Enter service orders into Sage upon receipt of purchase orders.

Process Engineer service reports through to final invoicing.

Resolve invoice or payment disputes in collaboration with credit control.

Review and file Engineers’ site reports in SharePoint job folders.

Liaise with purchasing to check spare parts availability.

Regularly review and update Work Instructions to maintain accuracy and relevance.

Offer constructive and supportive feedback to improve processes and teamwork.

Person Specification:

Familiarity with on-site technical procedures and service delivery processes.

Understanding of the full-service order workflow—from initial enquiry to final payment.

Proficient in using Sage and SharePoint for service order processing and documentation.

Awareness of individual Engineers’ skills and capabilities to allocate tasks effectively.

Strong time management and organisational abilities.

Good working knowledge of Microsoft Office, Hubspot, and Sage.

Flexible and adaptable to perform duties beyond the defined role when required.

Able to apply experience to new or unfamiliar technical and operational challenges, delivering practical solutions.

Willing and able to cover for colleagues during absences or holidays.

Strong problem-solving skills.

Confident in promoting products and services during calls or service visits.

Excellent communication skills, both written and verbal.

Refer a friend and earn £100! If yo have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a 00 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.