Technical Support Officer

Worcestershire, West Midlands £15 Hourly Opus People Solutions Ltd

Posted 3 days ago

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Job Description

temporary

Technical Support Officer

Hourly rate: 14.84

Location: Crossgate House Redditch B98 7SN- office based only

Contract: 3 months with review for extension

Working hours: Monday-Friday 9 to 5

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance.

Purpose of the Role:

The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice.

The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor

Responsibilities:

The role will include taking calls, arranging appointments, updating our property management system, updating compliance and asset spreadsheets, issuing and monitoring programmes of works, booking supervisor inspections, chasing no access, chasing compliance due dates and certification, raising jobs, closing jobs and covering phones for gas servicing during team annual leave.

The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge of facilities management, construction or property is advantageous.

For more information or to process your application, please apply now!

This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

West Midlands, West Midlands £14 Hourly Randstad Delivery

Posted 4 days ago

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Job Description

temporary

Job Title: Technical Support Specialist
Contract Type: 12 months
Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training)
Salary: 14 per hour
Location: Solihull, B90 8AJ



About the Role

Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided.

Key Responsibilities

  • Deliver technical support services in Remote Patient Monitoring and CRM devices.

  • Provide accurate technical information to customers in response to inquiries and field reports.

  • Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional training, and troubleshooting.

  • Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives.

  • Provide technical and clinical assistance to Regulatory Affairs personnel when required.

  • Collaborate with international teams to resolve product and clinical issues involving overseas customers.



What You'll Need

  • Experience in a support, troubleshooting, or customer service role (degree preferable).

  • Strong customer engagement and interpersonal skills.

  • Excellent verbal and written communication skills.

  • Proficiency in using analytical tools and software.

  • Ability to work collaboratively in a fast-paced, dynamic environment.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Staffordshire, West Midlands £46350 Annually Simply Trinity Ltd

Posted 12 days ago

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Job Description

permanent

An award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution.

£46,350 per annum - and half day on Friday!

Comprehensive benefit package including generous pension contributions and private health

A good understanding of PLC/HMI control systems is essential.

If you do have a good all round electro-mechanical background and are looking to join a Company that invests heavily in their people, and are at the forefront in what they do, then we would like to hear from you!

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Burntwood, West Midlands £35000 - £40000 Annually Brooklyn Recruitment

Posted 15 days ago

Job Viewed

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Job Description

permanent

Technical Support Engineer – Design Engineer – Construction – Roofing 

Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer in the Chasetown area on the Staffordshire / West Midlands boarder. This role is with a well established company that very much has a family feel to it.

As Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer, you will be providing technical support both internally and externally. Your duties will include:

  • Liaising with clients and internal departments with regards to specifications and regulations.
  • The ability to read and alter Technical drawings.
  • Creating and collating technical data specification for internal and external use.
  • Responding to customer enquiries and complaints.
  • Preparing drawings in AutoCAD.
  • Supporting members of the Technical team with advice and knowledge.
  • Being involved with Product Development.
  • Preparing tool drawings.
  • Site visits where needed.
  • Other duties as required.

The company manufacture products for the roofing industry so experience and knowledge of the roofing and construction industry would be a great advantage to the Technical Support Engineer. You should also have an Engineering degree and be proficient in the use of AutoCAD. You should also have previously held a customer facing role and have a head for heights as this position will involve some site visits.

The hours of work for this Technical Support Engineer’s role are Mon – Thurs 8.45am – 5pm and Fri 8.30am-4.30pm.

In return for all of your hard work as Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer you will be rewarded with a generous salary, a fantastic bonus scheme, onsite parking and much more.

Keywords: Technical Support Engineer, Product Development Engineer, Design Engineer, Roofing, Construction, GRP, Staffordshire, West Midlands, Brownhills, Chasetown, Burntwood, Lichfield, Tamworth, Sutton Coldfield, Cannock, AutoCAD, ACAD, Solidworks

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Staffordshire, West Midlands Groomfield Recruitment Ltd

Posted 18 days ago

Job Viewed

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Job Description

permanent

Are you an experienced Technical Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while ensuring high-quality standards and customer satisfaction.

  • Competitive Annual Salary.
  • Opportunity to work for a stable and growing business
  • Addition holiday, pension scheme, free car parking, 37 hour week (Monday - Friday).

The Role:

The Technical Support Engineer will play a vital role in the company.

  • Prepare tool drawings using CAD software for CNC cutting and press knives
  • Interpret and create technical drawings with precision
  • Provide site support to contractors and customers as needed
  • Investigate and report customer complaints, agreeing on corrective actions
  • Assist the Technical Manager with daily operations and complex technical enquiries
  • Lead research and development projects, including testing and product trials
  • Support the Technical Department with various tasks, including customer communication and trade exhibitions

The Candidate:

The ideal candidate for the Technical Support Engineer role will possess:

  • Experience with AutoCAD and Solidworks
  • An Engineering Degree or equivalent
  • Strong IT skills, including Microsoft Office, AutoCAD, and Solidworks
  • Ability to read and produce technical drawings
  • Strong team ethic and motivation

Our client is a well-established company known for its commitment to quality and innovation. They focus on delivering exceptional products and services to their customers, ensuring that all operations align with high-quality standards. The company values efficiency, safety, and customer satisfaction, making it a great place for professionals to grow and thrive.

If you are interested in roles such as Technical Support Specialist, CAD Engineer, Product Development Engineer, Customer Support Engineer, or Engineering Support Specialist, this Technical Support Engineer position could be a great match for your skills and experience.

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Hindlip, West Midlands £16 - £20 Hourly Jonathan Lee Recruitment Ltd

Posted 18 days ago

Job Viewed

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Job Description

contract

Technical Support Engineer ( Service Department)

Worcester Based

£16.05 - £0.40/hr (c. 1k - 39k)

Band 7 - 9 (DOE)

About the Job

The Company

Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester.

This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.

Due to increased investment, our client now has a requirement for a Technical Support Engineer working within the UK Service Department (UK Sales) for the Spares Department and reporting to the UK Service Manager.

Jonathan Lee Workforce Solutions are the preferred supplier to Mazak.

Job Description

The Role

This is a technical role, supporting customers along with breakdown and service engineers based across the country.  Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team.

The Person

Essential Criteria

  • An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools
  • Experience of Mazatrol controls, machine operations and axis movements
  • Understanding of Mazak product range of machines
  • Experience of fault diagnosis
  • Understanding mechanical drawings and schematic electrical drawings
  • Understanding structure of machines and how they work
  • Working alongside current engineers supporting customer requirements
  • Identification of parts from current manuals
  • Creating incidents for workflow within the team
  • Able to find part numbers for mechanical and electrical items

Desirable Criteria

  • A knowledge of windows-based applications
  • Team player, 'can do' attitude
  • Can communicate with customers at all levels
  • Excellent telephone manner
  • Flexible working approach to meet demand (to include overtime if required)

The Reward

The successful candidate can also expect the following:

  • Join a successful, multi-national manufacturing company
  • Excellent career potential
  • 25 Days Holiday plus Bank Holidays
  • X2 Salary Life Insurance Package and Well Being Programmes
  • Aviva Pension
  • Free Uniform
  • Free Parking
  • Subsidised Restaurant on site
  • Working hours are Monday to Friday 8.15am to 4.30 pm
  • Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.

If this Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at (url removed)  

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

B90 Shirley, West Midlands Randstad Delivery

Posted today

Job Viewed

Tap Again To Close

Job Description

temporary

Job Title: Technical Support Specialist
Contract Type: 12 months
Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training)
Salary: 14 per hour
Location: Solihull, B90 8AJ



About the Role

Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided.

Key Responsibilities

  • Deliver technical support services in Remote Patient Monitoring and CRM devices.

  • Provide accurate technical information to customers in response to inquiries and field reports.

  • Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional training, and troubleshooting.

  • Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives.

  • Provide technical and clinical assistance to Regulatory Affairs personnel when required.

  • Collaborate with international teams to resolve product and clinical issues involving overseas customers.



What You'll Need

  • Experience in a support, troubleshooting, or customer service role (degree preferable).

  • Strong customer engagement and interpersonal skills.

  • Excellent verbal and written communication skills.

  • Proficiency in using analytical tools and software.

  • Ability to work collaboratively in a fast-paced, dynamic environment.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

This advertiser has chosen not to accept applicants from your region.
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Technical Support Officer

B96 Sambourne, West Midlands Opus People Solutions Ltd

Posted today

Job Viewed

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Job Description

temporary

Technical Support Officer

Hourly rate: 14.84

Location: Crossgate House Redditch B98 7SN- office based only

Contract: 3 months with review for extension

Working hours: Monday-Friday 9 to 5

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance.

Purpose of the Role:

The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice.

The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor

Responsibilities:

The role will include taking calls, arranging appointments, updating our property management system, updating compliance and asset spreadsheets, issuing and monitoring programmes of works, booking supervisor inspections, chasing no access, chasing compliance due dates and certification, raising jobs, closing jobs and covering phones for gas servicing during team annual leave.

The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge of facilities management, construction or property is advantageous.

For more information or to process your application, please apply now!

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

WS7 Burntwood, West Midlands Groomfield Recruitment Ltd

Posted today

Job Viewed

Tap Again To Close

Job Description

full time

Are you an experienced Technical Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while ensuring high-quality standards and customer satisfaction.

  • Competitive Annual Salary.
  • Opportunity to work for a stable and growing business
  • Addition holiday, pension scheme, free car parking, 37 hour week (Monday - Friday).

The Role:

The Technical Support Engineer will play a vital role in the company.

  • Prepare tool drawings using CAD software for CNC cutting and press knives
  • Interpret and create technical drawings with precision
  • Provide site support to contractors and customers as needed
  • Investigate and report customer complaints, agreeing on corrective actions
  • Assist the Technical Manager with daily operations and complex technical enquiries
  • Lead research and development projects, including testing and product trials
  • Support the Technical Department with various tasks, including customer communication and trade exhibitions

The Candidate:

The ideal candidate for the Technical Support Engineer role will possess:

  • Experience with AutoCAD and Solidworks
  • An Engineering Degree or equivalent
  • Strong IT skills, including Microsoft Office, AutoCAD, and Solidworks
  • Ability to read and produce technical drawings
  • Strong team ethic and motivation

Our client is a well-established company known for its commitment to quality and innovation. They focus on delivering exceptional products and services to their customers, ensuring that all operations align with high-quality standards. The company values efficiency, safety, and customer satisfaction, making it a great place for professionals to grow and thrive.

If you are interested in roles such as Technical Support Specialist, CAD Engineer, Product Development Engineer, Customer Support Engineer, or Engineering Support Specialist, this Technical Support Engineer position could be a great match for your skills and experience.

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Hindlip, West Midlands Jonathan Lee Recruitment Ltd

Posted today

Job Viewed

Tap Again To Close

Job Description

contract

Technical Support Engineer ( Service Department)

Worcester Based

£16.05 - £0.40/hr (c. 1k - 39k)

Band 7 - 9 (DOE)

About the Job

The Company

Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester.

This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.

Due to increased investment, our client now has a requirement for a Technical Support Engineer working within the UK Service Department (UK Sales) for the Spares Department and reporting to the UK Service Manager.

Jonathan Lee Workforce Solutions are the preferred supplier to Mazak.

Job Description

The Role

This is a technical role, supporting customers along with breakdown and service engineers based across the country.  Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team.

The Person

Essential Criteria

  • An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools
  • Experience of Mazatrol controls, machine operations and axis movements
  • Understanding of Mazak product range of machines
  • Experience of fault diagnosis
  • Understanding mechanical drawings and schematic electrical drawings
  • Understanding structure of machines and how they work
  • Working alongside current engineers supporting customer requirements
  • Identification of parts from current manuals
  • Creating incidents for workflow within the team
  • Able to find part numbers for mechanical and electrical items

Desirable Criteria

  • A knowledge of windows-based applications
  • Team player, 'can do' attitude
  • Can communicate with customers at all levels
  • Excellent telephone manner
  • Flexible working approach to meet demand (to include overtime if required)

The Reward

The successful candidate can also expect the following:

  • Join a successful, multi-national manufacturing company
  • Excellent career potential
  • 25 Days Holiday plus Bank Holidays
  • X2 Salary Life Insurance Package and Well Being Programmes
  • Aviva Pension
  • Free Uniform
  • Free Parking
  • Subsidised Restaurant on site
  • Working hours are Monday to Friday 8.15am to 4.30 pm
  • Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.

If this Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at (url removed)  

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

This advertiser has chosen not to accept applicants from your region.
 

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