7 IT Professionals jobs in Poole

Technical Support Assistant - Bereavement Offices - Bournemouth & Poole Crematoria

Monday to Friday - 37 hours per week

15.08 per hour

Weekly Paid

Long Term Work

Pin Point Recruitment are working on behalf of BCP and we are looking for a Technical Support Assistant

The Ideal Candidate

• Attention to detail and methodical approach to work at all times ensuring completeness and accuracy.
• Able to work under pressure and to tight deadlines.
• Respects diversity and adopts a fair and inclusive approach with everyone.
• Committed to achieving and maintaining standards of excellence.
• Possess a high level of resilience, emotional stability and maturity.
• Demonstrates the highest standards of personal conduct, honesty, integrity that inspires trust and confidence.
• Able to work effectively and agilely within an open office environment subject to interruptions in different office locations across the bereavement estate.
• Able to prioritise tasks according to need and urgency.
• Undertake First Aid in the Workplace training and provide first aid in the workplace as and when needed post-training and qualification.
• To be of smart appearance at all times with wearing of assigned BCP Bereavement Care uniform / workwear supplied.

For more information please contact Nick or Ryan at our Poole branch.

Ready to elevate your career? Join us as a Technical Support Team Supervisor in our Operations/Engineering department. Lead a team of graduate engineers providing remote support for heat networks and IoT systems. Office-based, full-time role with a competitive salary of 35,000 to 45,000.

Role Highlights:
- Oversee daily operations of the technical support team.
- Ensure ticket resolution quality and timeliness.
- Provide coaching and training.
- Develop support documentation.

Key Responsibilities:
- Supervise graduate technical support team.
- Monitor and assess ticket resolution quality.
- Provide coaching and performance feedback.
- Assist with performance reviews.
- Collaborate with engineering teams to resolve issues.
- Maintain internal documentation and training guides.
- Support onboarding of new team members.
- Recommend process improvements.

Essential Skills & Experience:
- Knowledge of heat networks or heating systems.
- Experience in technical support or as a heating/controls engineer.
- Familiar with ticketing systems like Fresh Desk, Zendesk, or Jira.
- Strong communication and organisational skills.
- Experience in documentation and training content.

Key Competencies:
- Leadership & team management
- Process-driven approach
- Technical literacy
- Problem-solving
- Communication and coaching

Career Development:
Pathway to team management or operational leadership, training design, and exposure to IoT and smart building technologies.

Passionate about leading a team and driving technical excellence? Apply now and join a company that values innovation and growth.

Technical Support Assistant - Bereavement Offices - Bournemouth & Poole Crematoria

Monday to Friday - 37 hours per week

15.08 per hour

Weekly Paid

Long Term Work

Pin Point Recruitment are working on behalf of BCP and we are looking for a Technical Support Assistant

The Ideal Candidate

• Attention to detail and methodical approach to work at all times ensuring completeness and accuracy.
• Able to work under pressure and to tight deadlines.
• Respects diversity and adopts a fair and inclusive approach with everyone.
• Committed to achieving and maintaining standards of excellence.
• Possess a high level of resilience, emotional stability and maturity.
• Demonstrates the highest standards of personal conduct, honesty, integrity that inspires trust and confidence.
• Able to work effectively and agilely within an open office environment subject to interruptions in different office locations across the bereavement estate.
• Able to prioritise tasks according to need and urgency.
• Undertake First Aid in the Workplace training and provide first aid in the workplace as and when needed post-training and qualification.
• To be of smart appearance at all times with wearing of assigned BCP Bereavement Care uniform / workwear supplied.

For more information please contact Nick or Ryan at our Poole branch.

Technical Support Assistant - Bereavement Offices

• Bournemouth & Poole Crematoria
• Monday to Friday - 37 hours per week
• £15.08 per hour
• Weekly Paid
• Long Term Work

Pin Point Recruitment are working on behalf of BCP and we are looking for a Technical Support Assistant

The Ideal Candidate

• Attention to detail and methodical approach to work at all times ensuring completeness and accuracy.
• Able to work under pres.

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Technical Support Team Supervisor - Heat Networks & IOT - Bournemouth - £35 to £5k depending on experience.

Hello Recruitment is delighted to be recruiting a Technical Support Team Supervisor for an energy based business who specialise in delivering heat networks and IoT based systems based In Bournemouth.

You will be responsible for overseeing a team of graduate engineers who will be delivering technical support, making sure tickets are resolved promptly and to time and to customer satisfaction.

In addition you will deal with onboarding new members of staff and training them accordingly, conducting performance reviews and development plans to nurture the team.

The ideal person would be someone who has previous exposure to heating systems, controls or IoT environments. Someone perhaps who has been out in the field or conducted technical support who may now want to be based from the office in a leadership style role.

The role comes with an attractive salary of between 5000 and 5000 depending on experience and the opportunity to grow with a sizeable business.     

Technical Support Team Supervisor - Heat Networks & IOT - Bournemouth - £35 to £5k depending on experience.

Hello Recruitment is delighted to be recruiting a Technical Support Team Supervisor for an energy based business who specialise in delivering heat networks and IoT based systems based In Bournemouth.

You will be responsible for overseeing a team of graduate engineers who will be delivering technical support, making sure tickets are resolved promptly and to time and to customer satisfaction.

In addition you will deal with onboarding new members of staff and training them accordingly, conducting performance reviews and development plans to nurture the team.

The ideal person would be someone who has previous exposure to heating systems, controls or IoT environments. Someone perhaps who has been out in the field or conducted technical support who may now want to be based from the office in a leadership style role.

The role comes with an attractive salary of between 5000 and 5000 depending on experience and the opportunity to grow with a sizeable business.