14 IT Professionals jobs in Telford

52,000 - 59,000+
+ Industry Leading Package & Benefits
+ Private Medical and Insurances
+ Career Defining Progression

Location:
West Midlands - Easy commutable areas include Shrewsbury, Telford, Stafford, Wolverhampton, Bridgnorth, Codsall, Walsall and other local locations - Staffordshire / Shropshire / Worcestershire.

Ideal Candidate Background:
An experienced technical support engineer with an electrical / electronic bias and an in-depth understanding of precision technologies in scientific, industrial, manufacturing, laser, medical equipment or similar industries.

The Role:
This is a vital role within the technical engineering division of a world renowned manufacturing and precision engineering organisation. You will be an integral contact working directly with customers to diagnose and resolve technical issues alongside offering further engineering insight to improve the performance of high precision engineering machinery, systems and processes.

Typically your work will involve electrical / electronic issues, however as this equipment is very much multifunctional, aspects of mechanical engineering awareness will apply.

You will be based from the manufacturing facility in the West Midlands but on occasions be required to travel to customer sites in the UK for more in depth analysis, troubleshooting and project related engineering work.

You will be rewarded with a superb package; including an industry leading basic salary and comprehensive remuneration package that you can expect from one of the UK's leading and award winning employers.

Candidate Requirements:
Firstly, you will be an excellent troubleshooter, problem solver and talented self-motivated engineer who is driven by providing superb technical support to customers. You will take pride in your work and be someone who is always looking for improvements, better ways of working with customers and providing insight to engage a "right first time" and "prevention is better than cure" ethos.

Living in the West Midlands or being in a position to relocate to this area, you will have engineering qualifications to support your experience and ideally be electrically or electronically biased (however all multiskilled backgrounds will be considered).

Suitable industry experience includes scientific, high precision, laser, printing, coating, medical equipment, industrial manufacturing and or similar sectors.

This is without doubt acareer defining job opportunity for an engineer looking to work for the best, earn the best and have the best possible progressive future ahead of them. Apply now for an immediate interview.

Technical Support Operative – Join Our Growing Team!

Salary: Competitive

Bonus: Up to 10% Performance Bonus

Hours: Full-time, Permanent

Location: Telford

At Luceco Group, we’re committed to delivering best-in-class support across all our brands. We’re looking for a proactive and technically-minded Technical Support Operative to join our team and help our customers resolve product issues with confidence and care. If you’re passionate about technology, problem-solving, and customer service, this is your chance to make a real impact!

As a Technical Support Operative, you’ll be the go-to expert for diagnosing and troubleshooting product software and hardware issues. You’ll communicate with customers via phone, email, and chat, guiding them through solutions and escalating complex problems to internal teams when needed. You’ll be part of a fast-paced, collaborative environment where your technical skills and customer-first mindset will shine.

What’s in it for you?

· Competitive Salary

· Up to 10% Bonus for performance

· Holiday Benefits: 25 days holiday + public holidays, with a holiday buying scheme

· Wellbeing Perks: Health & wellbeing programme and life insurance

· Financial Security: Financial planning services

· Employee Discounts

Your Key Responsibilities:

· Research and identify solutions to product software and hardware issues

· Diagnose and troubleshoot technical issues, including account setup and network configuration

· Ask targeted questions to quickly understand the root of the problem

· Guide customers through step-by-step solutions via phone, email, or chat

· Escalate unresolved issues to internal teams (e.g. software developers)

· Provide prompt and accurate feedback to customers

· Use internal databases and external resources to deliver accurate solutions

· Ensure all issues are properly logged and tracked

· Prioritise and manage multiple open issues simultaneously

What We’re Looking For:

· Strong problem-solving skills with the ability to analyse information effectively

· Excellent written and verbal communication skills

· Ability to manage difficult or emotional customer situations with empathy

· Enthusiastic and positive attitude

· Strong work ethic and customer service orientation

· Superior internet and computer skills

· High technical aptitude and eagerness to learn new technologies

At Luceco Group, we pride ourselves on delivering innovative lighting and electrical solutions. Join our dynamic team and help us provide exceptional technical support that makes a difference.

Ready to make a difference at Luceco? Apply today!

+ Industry Leading Package & Benefits

+ Private Medical and Insurances

+ Career Defining Progression

Location:

West Midlands - Easy commutable areas include Shrewsbury, Telford, Stafford, Wolverhampton, Bridgnorth, Codsall, Walsall and other local locations - Staffordshire / Shropshire / Worcestershire.

Ideal Candidate Background:

An experienced technical support engineer with an elect.

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WHJS1_UKTJ

Ready to find the right role for you?



Salary: Competitive plus Veolia benefits

Grade: 4.2

Hours: 40 hours per week

Location: Wolverhampton Science Park

Glaisher Drive

Wolverhampton

West Midlands

WV10 9RU



When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.



As a Compliance & Technical Support Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you;

• 25 days of annual leave plus bank holidays
  
• Access to our company/people's pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• General Administration Tasks
  
• Data inputting
  
• Manage Overweight reports and Tachograph data
  
• Reviewing and updating monthly compliance reports
  
• Monitoring and reporting on customer on time performance
  
• Updating Tracking Systems and completing monthly reports
  
• Various other reporting
  
• Updating Toolbox Talks and Driver Inductions
  
• Logistics Salesforce defect raising and testing
  
• Completing Depot VMR Audits
  
• QHSE Reporting weekly and liaising with Depot Personnel to resolve
  
• Gathering KPI data
  

What we're looking for;

• Excellent attention to detail
  
• Good time management
  
• Previous administration experience is essential
  
• Good IT Skills & communication both written and verbal
  

What's next?



Apply today, so we can make a difference for generations to come.



We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.



We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.



We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.



If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team.





Job Posting End Date:

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

TECHNICAL SUPPORT DESIGN ENGINEER

BROWNHILLS

37,000 - 40,000

Monday Friday - 37 hours a week (Early Finish on Friday)

A leading Manufacturer of products for the construction and manufacturing industry are currently looking for a Technical Support Engineer. This is a newly created role within the business, due to recent expansion and an increase in production.

Working alongside a Product Development Engineer, you will be responsible for more of a customer focus by supporting the internal sales team with Technical advice and guidance but also externally to customers and contractors.

Role Description
* Detailed understanding of and the ability to interpret technical drawings
* Provide support to the Product Development Engineer with the day-to-day operations of the Technical Department including responding to customer technical enquiries
* Be involved with leading the research and development of new and exciting products
* The preparation of tool drawings for CNC cutting

Skills and Qualifications
* Background experience of AutoCAD Software
* Engineering Degree or similar
* The ability to read and produce technical drawings
* Excellent verbal and written communication and customer service
skills

In return for your commitment my client offers a stable and secure career for technically motivated engineers. If you feel this is of interest please send your CV to directly to Jordan Kent at (url removed) or call for a confidential discussion on (phone number removed)

Hunter Selection recruit Engineering professionals in Design, Manufacturing, Field Service, Electrical & Electronic Engineering, Production, Purchasing, Manufacturing, and Mechanical Engineering

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

The Opportunity: Technical Support Services Manager

Contract: Permanent

Salary: Dependant on experience, company car and 20% bonus

Location: Cannock

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.

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• Answer inbound customer calls and messages across all areas (technical, sales, billing, general enquiries)
• Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting)
• Log, manage, and resolve support tickets accurately
• Support new and existing customers with product information, account updates, and service changes
• Follow internal processes and escalate where needed
• Deliver great customer experiences with patience and clear communication

• Excellent computer and software skills - fast, confident, and accurate
• Strong English and Maths - capable of writing clearly and working through figures and logic-based problems
• Confident communicator with a calm, friendly manner - especially over the phone
• Basic knowledge of internet services, Wi-Fi, and home networking
• Quick learner, comfortable using multiple systems and multi-tasking
• Reliable and organised - able to follow a 4 on / 4 off pattern including weekends and evenings

• Full training provided
• Hybrid working available after successful completion of training as long as home internet supports equipment and systems required.
• Supportive, small-team environment

• Process customer quotes and orders promptly and accurately.
• Identify and raise any potential issues relating to quotes or orders.
• Handle customer enquiries via phone, email, and other communication channels.
• Build and maintain strong relationships with both new and existing customers.
• Liaise with suppliers and place orders for specific materials as needed.
• Communicate clearly and professionally to ensure smooth and efficient order processing.
• Monitor order progress proactively and keep all stakeholders updated.
• Collaborate with internal departments, colleagues, suppliers, and customers to ensure deadlines and expectations are met.
• Amend quotes and orders when customer requirements change.
• Maintain accurate filing systems, both digital and physical.

• Experience in the PVC and aluminium windows industry is essential.
• Proficient in using Evolution software (PVC) and Logikal software (Aluminium).
• Excellent communication and organisational skills.
• Ability to multitask and prioritise in a busy environment.
• A proactive approach to problem-solving and customer care.