2,664 IT Services jobs in the United Kingdom
Director-Managed Services
Posted 15 days ago
Job Viewed
Job Description
**Grade Level (for internal use):**
13
**Job Title:** Director, Head of Regulatory Operations-Managed Services
**Location:** London
**Department:** Cappitech Consulting
**Reports To:** Executive Director, Head of Cappitech Consulting
**Job Summary:**
This role will own the strategy, execution and commercial development to drive Cappitech's Regulatory Operations Managed Services capabilities.
This role will oversee multiple teams/pods of operations teams providing a managed service to various clients, either through a full outsourcing arrangement or through partial/ad hoc support to assist our client's operations teams to fulfill their regulatory obligations.
The Director role is a strategic position that will need to collaborate with multiple stakeholders including sales, business development, product, etc.
As part of Cappitech's Managed Services offering, this role is ideal for someone looking to make a meaningful contribution in a dynamic, fast-evolving environment where precision, collaboration, and innovation are critical.
**Responsibilities**
+ Set strategic direction for the commercial reg ops offering
+ Hire and develop of team as a ring fenced pod or cross client
+ Develop internal runbooks, policies, training documentation, artifacts to support training and management of the team
+ Create KPI's on clients engagement and success factors for senior stakeholders.
+ Develop and implement a tracking system to monitor the scope of support activities.
+ Establish and manage an approval and prioritization process for new and non-standard reporting requests.
+ Define, implement, and align RACI matrices and Service Level Agreements (SLAs) with key internal teams.
+ Drive automation and standardization solutions based on business needs and demand.
+ Prioritize and track reporting enhancements in collaboration with internal and external stakeholders.
**Candidate Requirements**
+ Bachelor's degree required.
+ Minimum 10+ years of experience in regulatory transaction reporting within a major buy-side institution, top-tier investment bank, or management consultancy.
+ Hands on experience with regulatory reporting operations such as EMIR, MiFID, ASIC, MAS, HKMA, CSA, SFTR, or CFTC/SEC-SBSR is essential.
+ Deep expertise in building, developing and managing global operations teams in the transaction reporting domain.
+ Strong risk management awareness with the ability to identify risk events and escalate appropriately to senior management.
+ Solid understanding of derivatives, transaction information and reference data, with the capability to interpret requirements, source relevant data, and translate findings into internal workflows.
+ Broad knowledge of front, middle, and back-office functions within financial institutions.
+ Broad understanding of market infrastructure in OTC and ETD derivatives including trading venues, clearing houses and service providers.
+ Solid understanding of trade lifecycles.
+ Proven track record in owning and implementing new processes and driving change management initiatives.
+ Demonstrated ability to lead projects and processes with clear plans, objectives, timelines, and successful outcomes. Skilled in independently creating and presenting executive summaries and management updates.
+ Strong influencing skills with the ability to lead and motivate stakeholders across teams and the wider organization.
+ Clear and communication style, and comfortable engaging with clients, senior leaders and various internal/external stakeholders.
+ Solution-oriented mindset with a history of successfully implementing, standardizing, and improving processes.
+ Excellent collaboration skills for managing projects across global teams, combined with the ability to work independently as a self-starter.
+ Excellent project management skills, including strategy development, framework setting, end-to-end project ownership, goal and task setting, progress tracking, stakeholder communication, issue resolution, and managing change requests and competing priorities.
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom
Sales Director (Managed Services)
Posted today
Job Viewed
Job Description
RegOps-Managed Services Manager
Posted 15 days ago
Job Viewed
Job Description
**Grade Level (for internal use):**
12
**Job Title:** Associate Director **,** Regulatory Operations - Managed Services
**Location:** London
**Department:** Cappitech Consulting
**Reports To:** Director, Head of Regulatory Operations-Managed Services
**Job Summary:** Managed Services Lead for Regulatory Operations in Transaction Reporting will oversee the transaction reporting process to ensure compliance with regulatory requirements. This role will involve managing a team, developing and implementing operational strategies, and collaborating with various stakeholders to enhance reporting efficiency and accuracy.
As part of Cappitech's Managed Services offering, this role is ideal for someone looking to make a meaningful contribution in a dynamic, fast-evolving environment where precision, collaboration, and innovation are critical
**Responsibilities**
+ Functional owner of the transaction reporting regulatory operations unit within a Tier 1 Asset Manager
+ Serve as the people manager for a team of onshore and offshore managers, senior analysts and analysts in providing training, mentorship, performance evaluations, etc.
+ Serve as the strategic advisor to business stakeholders for the "change the bank" and "run the bank" workstreams
+ Optimize and improve current BAU reporting process, infrastructure, data quality
+ Contribute to the global G20 and SFTR transaction reporting program supporting EMIR, ASIC, MAS, SFTR, etc., ensuring alignment with regulatory requirements and business objectives.
+ Collaborate with technology, compliance, product, and other internal teams to gather requirements and implement policies.
+ Act as an escalation point for reporting exceptions and structural reporting challenges.
+ Participate in control testing, audits, and regulatory exams as required
+ Drive automation and standardization solutions based on business needs and demand.
+ Provide insights, metrics and feedback on critical issues, common themes and implement solutions to address gaps
+ Prioritize and track reporting enhancements in collaboration with internal and external stakeholders.
+ Coordinate calculations and communications related to 'errors and omissions' in reporting.
+ Work closely with technology teams and vendors to develop and enhance reporting tools and workflows.
+ Assist in the continuous improvement of client's trade reporting process and overall reporting control framework, contributing to process enhancements and quality assurance efforts to drive measurable improvements in reporting completeness, accuracy, and timeliness. **Candidate Requirements**
+ Bachelor's degree required.
+ Minimum 7+ years of experience in regulatory transaction reporting within a major buy-side institution, top-tier investment bank, or management consultancy. Hands on experience with regulatory reporting operations such as EMIR, ASIC, MAS, SFTR, or CFTC/SEC-SBSR is essential.
+ Deep expertise in regulatory transaction reporting regimes and technical specifications
+ Strong risk management awareness with the ability to identify risk events and escalate appropriately to senior management.
+ Solid understanding of derivatives, transaction information and reference data, with the capability to interpret requirements, source relevant data, and translate findings into internal workflows.
+ Broad knowledge of front, middle, and back-office functions within financial institutions.
+ Broad understanding of market infrastructure in OTC and ETD derivatives including trading venues, clearing houses and service providers.
+ Solid understanding of trade lifecycles.
+ Proven track record in owning and implementing new processes and driving change management initiatives.
+ Demonstrated ability to lead projects and processes with clear plans, objectives, timelines, and successful outcomes. Skilled in independently creating and presenting executive summaries and management updates.
+ Strong influencing skills with the ability to lead and motivate stakeholders across teams and the wider organization.
+ Clear and communication style, and comfortable engaging with clients, senior leaders and various internal/external stakeholders.
+ Solution-oriented mindset with a history of successfully implementing, standardizing, and improving processes.
+ Excellent collaboration skills for managing projects across global teams, combined with the ability to work independently as a self-starter.
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Officials or Managers (EEO-2 Job Categories-United States of America), PDMGDV103.2 - Middle Management Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom
Sales Director (Managed Services)
Posted 3 days ago
Job Viewed
Job Description
Sales Director – Managed Services
UK – | Flexible Location (multiple offices across business) + Travel to Client Sites
Compensation: £85k - £00k + Double OTE
We’re supporting a leading Managed Service Provider in the search for a Sales Director to drive growth, retention, and commercial excellence across a portfolio of key national accounts.
This is a high-impact leadership role within a nationally recognised technology business, delivering end-to-end Managed IT, Cloud , and Cybersecurity solutions. With a strong reputation for innovation, service quality, and a people-first culture, you’ll be part of a dynamic leadership team shaping national strategy and accelerating profitable growth.
The Role:
- Take full ownership of Sales performance against both revenue and gross profit targets , ensuring scalable, sustainable growth across the client base.
- Lead, coach, and develop a team of Account Managers , driving accountability and high performance.
- Work closely with your team to create and execute strategic growth plans for key accounts—focused on service adoption, client retention, and margin improvement.
- Support the development of profitably structured, high-value proposals , collaborating with technical and commercial teams to deliver sustainable GP growth.
- Act as a senior point of contact for strategic client relationships, engaging at C-level to influence business outcomes and strengthen partnerships.
- Maintain visibility across all sales pipelines , ensuring opportunities are qualified, well-documented, and margin-aware.
- Provide accurate forecasting and performance reporting to the Chief Commercial Officer.
- Identify and execute on whitespace opportunities within existing accounts to expand the managed services footprint.
- Partner with marketing to design and deliver national campaigns that drive growth and client engagement.
- Contribute to leadership discussions, sharing insights and aligning best practices to maximise commercial performance.
What We’re Looking For:
- 5+ years’ experience in Sales or Account Leadership roles within a Managed Service Provider or IT Services organisation.
- Proven success in driving revenue and gross profit growth through account development and strategic client management.
- Strong understanding of the MSP portfolio – including Microsoft 365 , Azure , Cloud Infrastructure , Cybersecurity , and Modern Workplace solutions.
- Commercially astute with strong financial literacy—comfortable managing pricing, deal structuring, and margin analysis.
- Demonstrated ability to lead and inspire high-performing teams , fostering accountability and continuous improvement.
- Excellent relationship management and negotiation skills , with credibility at C-suite and senior IT leadership levels.
- Organised and data-driven , with experience in CRM discipline, forecasting, and pipeline management.
- Hands-on, energetic, and collaborative—capable of balancing strategy with on-the-ground engagement.
Why You’ll Love It:
- Competitive base salary of £85–100k + double E .
- Autonomy and flexibility to manage client strategy.
- Join a respected, award-winning MSP with a track record of innovation and growth.
- Opportunity to shape go-to-market strategy and make a visible impact.
- Collaborative, people-first culture with strong leadership support and clear progression opportunities.
Networking Managed Services Engineer (L1)

Posted 1 day ago
Job Viewed
Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
Based on a client site in Westhampnett, Chichester, West Sussex you will be part of a small team responsible for supporting the customers Network, you must live within 30 minutes of this location.
As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.
You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality.
You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve.
Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.
**To thrive in this role, you need to have:**
+ Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
+ CCNA or working towards CCNA
+ Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop's.
+ Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's.
+ Good understanding of using ITSM tools and ITSM processes.
+ Strong planning skills, considering possible changes and circumstances.
+ A strong work ethic, including the capacity to put in longer hours when necessary.
+ Adaptability to changing environments.
+ A client-focused approach, creating positive client experiences throughout their journey.
+ The aptitude to communicate and work across different cultures and social groups.
+ Excellent active listening skills, confirming understanding and seeking relevant information.
+ A positive outlook and resilience under pressure.
+ A bachelor's degree in information technology/computing or equivalent experience.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Networking Managed Services Engineer (L1)
Posted 16 days ago
Job Viewed
Job Description
This Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to the client to ensure that their IT infrastructure and systems remain operational by working with the NOC to resolve technical incidents and restoring service to the client by managing incidents to resolution.
This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.
This role may also contribute to / support on project work as and when required. Based on a client site in Westhampnett, Chichester, West Sussex you will be part of a small team responsible for supporting the customers Network - looking for applicants who live within 60 minutes of this location.
**What you'll be doing:**
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Work with the NOC team based in Prague to resolve incidents.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Fulfils approved requests following agreed procedures.
+ Provides telephonic or chat support to clients when required.
+ Executes approved maintenance activities including patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Proactively identifies opportunities for work optimisation.
+ Updates existing network drawings or creates new ones.
+ Identifies opportunities for work optimisation including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering disaster recovery functions and tests.
+ Performs any other related task as required.
+ Standby every 1 in 3 weeks. Standby requires that you are not more than 90 minutes away from the clients site.
**What experience you'll bring:**
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurised environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Additional skills proficiency such as (but not limited to):**
+ Fortinet Firewalls / Cisco Nexus switches, Cisco Catalyst/ Cisco WLAN controllers/ / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGrP / Network address translation / Familiarity with common network management and monitoring tools such as SecureCrT, Logic Monitor.
+ Working in an ITSM environment
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ CCNA or working towards CCNA.
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
**Required experience:**
+ Entry-level experience or completion of the relevant intern program.
+ Entry-level experience with troubleshooting and providing the support required in network / DATA center / systems / storage administration and monitoring Services within a medium to large ICT organization.
+ Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, DATA Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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IT Support Specialist - Managed Services
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
- Respond to and resolve IT support tickets submitted via phone, email, or ticketing system in a timely and efficient manner.
- Diagnose and troubleshoot hardware, software, operating system, and network problems for end-users.
- Install, configure, and maintain desktop hardware, software applications, and peripherals.
- Provide support for Microsoft 365 services, including Exchange Online, SharePoint, and Teams.
- Assist with user account management, including creation, modification, and deletion of accounts in Active Directory and other systems.
- Manage backups and disaster recovery procedures for client systems.
- Document support activities, resolutions, and IT procedures clearly and concisely.
- Escalate complex issues to senior technical staff or relevant vendors when necessary.
- Proactively monitor client systems for potential issues and performance improvements.
- Contribute to knowledge base articles and provide training to end-users.
- Adhere to IT security policies and best practices.
- Participate in on-call rotation as required.
- Proven experience in an IT support or helpdesk role, preferably within an MSP environment.
- Strong knowledge of Windows operating systems (10/11) and macOS.
- Experience supporting Microsoft 365 suite and related cloud services.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN).
- Proficiency in troubleshooting common hardware and software issues.
- Excellent communication, customer service, and interpersonal skills.
- Ability to manage time effectively and prioritize tasks in a busy environment.
- Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
- Experience with remote monitoring and management (RMM) tools is desirable.
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Managed Print Services Consultant
Posted 16 days ago
Job Viewed
Job Description
Job description
Are you a self-starting sales professional ready to take control of your time and income? Join us as a Managed Print Services Consultant and sell best-in-class printers and document solutions to businesses across the UK — on your own schedule.
This commission-only, self-employed role is built for high-performers who want ongoing earnings from every deal they close.
What’s in it for You:
Keep 75% of profit from all hardware sales
Earn 50% of the profit from service agreements — for as long as your client stays
Work where and when you want — no fixed hours or office requirements
Build a residual income stream that pays long after the sale is made
Tap into an experienced team for back-office and technical support
Key Responsibilities:
Identify and sell to businesses with printing and document management needs
Offer tailored solutions across hardware and managed services
Cultivate strong relationships and repeat business
Handle the full sales process — from outreach to retention
You Should Have:
A strong track record in B2B sales (especially in print, IT, or tech services)
A proactive mindset with excellent communication skills
Your own network and a desire to grow your client base
This is a role for ambitious professionals ready to take ownership of their success. Apply now and start earning real commission — with no ceiling.
Technical Services Manager
Posted 3 days ago
Job Viewed
Job Description
Reporting directly to the Technical Manager, you will play a pivotal role in supporting and developing the technical department. You'll be responsible for managing the Quality Management System (QMS), overseeing supplier approval processes, and ensuring compliance with both customer and industry standards.
Key Responsibilities:
-Manage, maintain, and continuously improve the site Quality Management System, ensuring all documentation and procedures are up to date.
-Oversee the supplier approval system, ensuring all suppliers are properly assessed and approved.
-Deputise for the Technical Manager when required, providing leadership and continuity within the department.
-Lead and develop the Technical Services team, promoting a culture of quality, improvement, and accountability.
-Manage internal and external audit schedules and support the business through third-party and customer audits.
-Ensure all products are fully compliant with customer, legal, and industry standards.
-Drive continuous improvement across technical and quality functions.
Key Requirements:
-Proven experience in a managerial role within a technical or quality function.
-Strong leadership skills with the ability to motivate and develop a team.
-Excellent knowledge of BRC, HACCP, and retailer standards.
-Previous experience managing and leading audits (internal, external, and customer).
-Experience working directly with retail customers and managing retailer specifications.
-Excellent communication and organisational skills, with strong attention to detail.
Salary: 40,000 - 50,000
The ideal candidate will be working in a similar position within food production. If you feel this exceptional opportunity is for you and you meet the above criteria, then click apply and send us an updated copy of your CV - alternatively you can send through your C.V to (url removed) or phone (phone number removed).
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Technical Services Manager
Posted 5 days ago
Job Viewed
Job Description
Technical Services Manager
Location: London
Salary: 80-90k plus Bonus's
My Clientis a leading specialist in high-quality interior fit-out prpjects, delivering innovative spaces for clients across commercial, workplace, retail, and leisure. Theyare looking for an experiencedTechnical Services Manager to join theirteam and provide technical leadership across theirprojects.
The Role
As Technical Services Manager, you will be responsible for overseeing all building services (MEP) elements within our fit-out projects, from design coordination through to installation, commissioning, and handover. Acting as the key technical lead, you will work closely with project managers, site teams, subcontractors, and clients to ensure compliance, quality, and successful delivery.
Key Responsibilities
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Manage and coordinate MEP/technical services throughout the full project lifecycle.
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Review and approve design drawings, technical submissions, and subcontractor proposals.
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Provide technical guidance to project and site teams, ensuring compliance with specifications, building regulations, and client requirements.
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Oversee subcontractor works on-site, ensuring safety, quality, and programme adherence.
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Liaise with clients, consultants, and stakeholders to resolve technical challenges.
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Conduct inspections, testing, and sign-offs during commissioning and handover.
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Support value engineering, innovation, and sustainable design solutions.
About You
To succeed in this role, you will bring strong technical knowledge, excellent communication skills, and proven experience working on fast-paced interior fit-out projects for aMain Contractor .
Essential skills & experience:
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Previous experience working for a Main Contractor on interior fit-out projects (commercial, retail, leisure, or workplace).
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Strong background in building services (mechanical & electrical).
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Proven track record of managing MEP services through design, installation, and commissioning.
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Thorough knowledge of UK building regulations, industry standards, and compliance requirements.
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Ability to lead technical discussions and build strong relationships with clients and subcontractors.
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Excellent organisational and problem-solving skills, with the ability to work under pressure.
Desirable:
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Relevant qualifications in Building Services, Mechanical/Electrical Engineering, or related discipline (HNC/HND/Degree).
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Professional membership (e.g. CIBSE, IET).
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Experience implementing sustainable and energy-efficient solutions.
Why Join?
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Opportunity to work on prestigious, design-led interior projects.
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Join a growing company with a strong reputation in the fit-out sector.
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Supportive, collaborative environment with career progression opportunities.
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Competitive salary and benefits package.