85 IT Software Sales Specialist In Uk jobs in Leicester
IT Software Sales Specialist in UK
Posted 458 days ago
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Account Manager
Posted today
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Job Title
Account Manager – Waste Department
Location
East Midlands, but there maybe a requirement for some National travel.
Reports To
Head of Sales (Waste)
Job Purpose
The Account Manager will be responsible for managing and developing a portfolio of waste management customers, ensuring high levels of client satisfaction, retention, and growth. This role will focus on building strong relationships, understanding customer needs, and providing solutions aligned with Ward’s waste services portfolio.
Key Responsibilities
Client Relationship Management
- Act as the main point of contact for assigned waste management accounts. li>Develop strong, long-term relationships with clients to ensure loyalty and repeat business.
- Schedule and attend regular review meetings with clients to discuss performance, opportunities, and service improvements.
Business Development & Retention
- Identify opportunities to upsell or cross-sell additional waste services.
- Negotiate contract renewals and service agreements to ensure profitable growth.
- Work closely with the sales and operations teams to deliver tailored proposals for new and existing clients.
Service Delivery Oversight
- Liaise with operations teams to ensure service levels meet contractual commitments and client expectations.
- Proactively resolve service issues or complaints, ensuring minimal disruption and positive outcomes.
- Monitor and report on service performance and client satisfaction metrics.
Account Administration
- Maintain accurate records of customer communications, agreements, and performance data.
- Prepare monthly account reports and presentations for internal review.
- Ensure compliance with all company policies, environmental regulations, and health & safety standards.
Key Skills & Competencies
- Strong interpersonal and communication skills, both verbal and written.
- Negotiation and influencing abilities.
- Customer-focused mindset with a track record of building lasting relationships.
- Ability to manage multiple priorities in a fast-paced environment.
- Commercial awareness and the ability to identify growth opportunities.
- Problem-solving and conflict resolution skills.
Experience & Qualifications
- Previous experience in account management, preferably within the waste management, recycling, or environmental services sector.
- Knowledge of waste industry regulations and compliance requirements (desirable but not essential).
- Proven track record in retaining and growing customer accounts.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
- Full UK driving licence.
Performance Metrics
- Client retention rate.
- Revenue growth from existing accounts.
- Service level adherence and complaint resolution times.
- Customer satisfaction scores.
Account Manager

Posted 1 day ago
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Job Description
Job ID
188459
Posted
08-Oct-2024
Role type
Full-time
Areas of Interest
Engineering/Maintenance, Facilities Management
Location(s)
Nottingham - England - United Kingdom of Great Britain and Northern Ireland
Company Profile
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Job Title: Contract Manager
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team.
Role Summary:
-Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance.
-Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures.
-To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices.
-To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
-Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management.
-To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
-Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies).
-To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio.
-To ensure quality is maintained throughout the facilities.
-Ensuring business policies and processes are effectively communicated, and implemented within the contract.
-Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
-Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
-Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
-Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
-Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
-Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
-Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
-Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
-Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home.
Experience Required:
-Experience in Building Services industry.
-Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives.
-Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable.
-Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
-A good level of English and Mathematics required.
-Strong organisational and communication skills with the ability to prioritise workloads.
-Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Account Manager
Posted 2 days ago
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Account Manager
Posted 6 days ago
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Account Manager
Posted 7 days ago
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Account Manager
Posted 27 days ago
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As a high-growth tech company selling software in a competitive global market, the work is not easy. But it’s interesting and super fun. It will test you and stretch you in ways you never expected. It’s what our sales team love about the work. Because it gives meaning to their roles. Oh, and did we mention it was fun?
As an Account Manager at Phocas, you’ll own and grow commercial relationships with existing customers post-onboarding (12+ months). Your focus will be driving revenue growth and retention through renewals, upsells, and expansions, in close collaboration with Customer Success Managers to ensure value delivery and uncover growth opportunities.
What you’ll do to grow fast and have fun
• Own a portfolio of existing customer accounts and drive revenue growth
• Manage renewals, identify upsell and cross-sell opportunities
• Meet and exceed monthly and annual expansion revenue quotas
• Build strategic relationships with senior customer stakeholders
• Maintain accurate and up-to-date CRM records
• Manage contracts, billing changes, credits, and procurement processes
• Lead executive business reviews (EBRs) and roadmap discussions
• Represent customer feedback in internal roadmap and pricing discussions
• Deliver forecasts and pipeline reports regularly and accurately
• Collaborate with Customer Success Managers to support product adoption and value
• Work closely with internal teams including Marketing, Support, and Product
• Stay current on Phocas products, industry trends, and customer needs
A bit about us to see if we’re your kind of good time
We’re a business planning and analytics company on a mission to make people feel good about data. We’ve been hard at it for 20 years, helping 2,300 companies turn complex business data into performance boosting results. Despite our global status of 300 world-class humans, we’ve held on to our start-up roots. The result is a workplace that’s fast, exciting and designed for fun.
Whether you want to try out new sales tactics, lead a project, champion wellness, or spend more with the kids, you’ll have our full support. As long as you’re doing what makes you happy, the rest falls into place.
Requirements
Essential:
• 3+ years in a B2B account management, sales, or customer growth role
• Proven track record of hitting commercial targets and managing renewal cycles
• Demonstration of Strong commercial acumen and negotiation skills
• Experience managing $500k+ annual books of business
• Experience working with CRM systems like HubSpot or Salesforce.
Desirabl e:
• Background in SaaS, BI, or ERP software -
• Experience with financial planning, forecasting, or reporting solutions
• Familiarity with MEDDPICC, Challenger, or similar sales methodologies
We know that fun is different for everyone. So, if you want to get creative with problem solving, lead a project, save the planet, or leave early to sweat it out in a hot yoga studio, you’ll have our full support. As long as you’re doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will thank you.
Oh! Did we mention we have an awesome set of benefits including 30 day work from anywhere policy, public holiday swap, pension, healthcare. the list goes on!
Create your happy place. Apply today!
Full job description, details about the products, role and people you’ll work with can all be found at
This role offers the convenience of remote work, but is only available to candidates based in the UK. You will have the flexibility to attend company meetings or events at our Coventry office in the Midlands and/or customer sites when necessary. To find out more, please apply and our Talent Team will get in touch to discuss this exciting opportunity further.
Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
No Recruitment Agencies, thank you!
Phocas Software request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by our Talent Team.
Any CVs sent to any member of our team on a speculative basis will not be recognised and we will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced by an instructed agency that may also have been submitted speculatively by an uninstructed agency.
In the event that an agency's correspondence includes a disclaimer indicating otherwise, our policy will prevail.
#LI-Remote
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Sales Account Manager
Posted 1 day ago
Job Viewed
Job Description
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**u200e**
Are you passionate about sales and looking to make a real impact in the world of logistics? Weu2019re seeking a dynamic Freight Account Manager to join our market-leading International Road Logistics team. If you're driven to win new business, deliver exceptional service, and help our clients thrive, we want to hear from you! Apply now to take your career to the next level with a company that values growth, innovation, and accountability.
We are currently recruiting for a Freight Account Manager to join our highly successful, market-leading International Road Logistics team. Due to continued growth and investment, we are seeking a Sales Executive who will be responsible for generating new business and promoting our freight services to both potential clients and existing customers. This role will encompass full account management, from initial telesales through to delivery, with the Account Manager expected to drive profit growth through effective customer management.
We are looking for enthusiastic, innovative, and motivated individuals with a genuine passion for sales. The ideal candidate will go the extra mile to understand the unique needs of each customer, providing a tailored account management service that adds real value to their business. The role also requires offering unrivalled accountability within the industry.
**How you create impact**
Generate new prospect leads and new accounts over the telephone and face-to-face.
Role will involve Telesales, Face to Face selling (B2B), Negotiations and Presentations.
Consistently grow the gross profit and achieve the targets as set out in the Account Manager Scheme.
Achieve Sales productivity and revenue targets.
Provide a high level of internal and external customer care.
Provide customers with accurate and cost effective quotations.
Prepare weekly/monthly figures of sales activity as instructed by the Branch Manager.
**What we would like you to bring**
Experience working in a proactive telesales or cold calling sales role ideally with Outbound telesales experience.
Experience of generating own sales leads would be beneficial.
Experience of working to targets and KPIu2019s.
GCSE Maths and English Grade C or above (or equivalent).
Strong administration and organisation skills.
Ability to influence others.
Full Driving Licence.
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefits information, recognition and its wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this is to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer that recognises the skills, expertise and value service leavers bring to our organisation.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Sales Account Manager
Posted 1 day ago
Job Viewed
Job Description
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**u200e**
Are you passionate about sales and looking to make a real impact in the world of logistics? Weu2019re seeking a dynamic Freight Account Manager to join our market-leading International Road Logistics team. If you're driven to win new business, deliver exceptional service, and help our clients thrive, we want to hear from you! Apply now to take your career to the next level with a company that values growth, innovation, and accountability.
We are currently recruiting for a Freight Account Manager to join our highly successful, market-leading International Road Logistics team. Due to continued growth and investment, we are seeking a Sales Executive who will be responsible for generating new business and promoting our freight services to both potential clients and existing customers. This role will encompass full account management, from initial telesales through to delivery, with the Account Manager expected to drive profit growth through effective customer management.
We are looking for enthusiastic, innovative, and motivated individuals with a genuine passion for sales. The ideal candidate will go the extra mile to understand the unique needs of each customer, providing a tailored account management service that adds real value to their business. The role also requires offering unrivalled accountability within the industry.
**How you create impact**
Generate new prospect leads and new accounts over the telephone and face-to-face.
Role will involve Telesales, Face to Face selling (B2B), Negotiations and Presentations.
Consistently grow the gross profit and achieve the targets as set out in the Account Manager Scheme.
Achieve Sales productivity and revenue targets.
Provide a high level of internal and external customer care.
Provide customers with accurate and cost effective quotations.
Prepare weekly/monthly figures of sales activity as instructed by the Branch Manager.
**What we would like you to bring**
Experience working in a proactive telesales or cold calling sales role ideally with Outbound telesales experience.
Experience of generating own sales leads would be beneficial.
Experience of working to targets and KPIu2019s.
GCSE Maths and English Grade C or above (or equivalent).
Strong administration and organisation skills.
Ability to influence others.
Full Driving Licence.
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefits information, recognition and its wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this is to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer that recognises the skills, expertise and value service leavers bring to our organisation.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.