544 IT Specialists jobs in the United Kingdom

Technical Support

Blackpool, North West £27500 Annually Gap Personnel

Posted 1 day ago

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Job Description

permanent

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.

Technical Support advisor Salary: 27,500

Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)

Technical Support advisor company benefits:

-20 Days holiday + Bank holidays (rising to 25 over 5 years)

-Company parking.

-Flexible working hours.

-Pension contribution.

Technical Support advisor roles and responsibilities:

-To provide technical support through calls and email to end users and engineers/electricians.

-Dealing with all customer requests in a professional & helpful manor.

-Maintain and increase product knowledge and have a keen eye and interest in our products.

-Logging technical issues.

-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.

-Assist with product testing on possible faulty returns.

-Quotations to be sent via email to ensure a personal approach.

-Answer product related questions utilising information from data sheets and Fresh Desk

Technical Support Advisor key competencies:

-Experience in an IT support role.

-Great customer service scores.

-Attention to detail.

-Ability to prioritise a large workload.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

This advertiser has chosen not to accept applicants from your region.

Technical Support

South Shore, North West Gap Personnel

Posted 4 days ago

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Job Description

full time

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.

Technical Support advisor Salary: 27,500

Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)

Technical Support advisor company benefits:

-20 Days holiday + Bank holidays (rising to 25 over 5 years)

-Company parking.

-Flexible working hours.

-Pension contribution.

Technical Support advisor roles and responsibilities:

-To provide technical support through calls and email to end users and engineers/electricians.

-Dealing with all customer requests in a professional & helpful manor.

-Maintain and increase product knowledge and have a keen eye and interest in our products.

-Logging technical issues.

-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.

-Assist with product testing on possible faulty returns.

-Quotations to be sent via email to ensure a personal approach.

-Answer product related questions utilising information from data sheets and Fresh Desk

Technical Support Advisor key competencies:

-Experience in an IT support role.

-Great customer service scores.

-Attention to detail.

-Ability to prioritise a large workload.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

This advertiser has chosen not to accept applicants from your region.

Technical Support

Yeovil, South West £18 - £19 hour LA International Computer Consultants Ltd

Posted 10 days ago

Job Viewed

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Job Description

contract
Job Description

  • Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract
  • Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
  • Effective Management of disposals that go through their Hub as per contract
  • Triage and perform hardware.




This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer,Amazon Robotics Technical Support (ARTS)

London, London Amazon

Posted 6 days ago

Job Viewed

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Job Description

Description

Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you!

Amazon Robotics is growing its Technical Support Engineering team in London, and weu2019re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellenceu2014keeping over one million Amazon Robotics systems running 24/7.

New to robotics? No problem! We value your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact!

Work Schedule:

This is a full-time, five-day workweek role, with one of those days being a Saturday or Sunday to help maintain seamless 24/7 support.



Key job responsibilities

Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions affecting robot navigation, and robotic station malfunctions.

Collaboration: Work closely with on-site robotics technicians and engineers, guiding their troubleshooting efforts. Partner with software development engineers to ensure seamless integration and functionality of the code that powers our robotic systems.

High-Severity Calls: Play a key role in resolving critical issues impacting the customer experience. Participate in live troubleshooting sessions via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint problematic components and develop mitigation strategies.

Process Improvement & Automation: Drive continuous improvement by refining processes and procedures, contributing to internal projects, and identifying opportunities for automationu2014enhancing efficiency for both our team and our customers.



About the team

We are Amazonu2019s top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations.

In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics systems. To set you up for success, we offer comprehensive internal training, hands-on mentorship both onsite and remotely, and additional training at customer locations.

Basic Qualifications

- Relevant bacheloru2019s degree or an equivalent combination of education and experience.

- Three years of technical support experience in an enterprise environment, with a focus on troubleshooting and finding the root cause of issues rather than system setup.

- Strong verbal and written communication skills, with the ability to clearly explain technical issues to different audiences, including customers and leadership.

- Experience in writing technical documentation or support articles.

- Hands-on experience troubleshooting technical issues, including reading and analyzing logs, using dashboards, and responding to service alerts and alarms.

- Experience with system administration and troubleshooting, preferably in Linux, along with a basic understanding of networking.

Preferred Qualifications

- Masteru2019s degree in a relevant technical field.

- Five or more years of troubleshooting systems, platforms, or applications in a second-line (or above) operations team.

- Active technical certifications in one or more relevant technical fields (Cloud services, Networking, Cybersecurity, etc.).

- Understanding of project and change management methodologies and best practices.

- Scripting knowledge in any programming language, with previous experience automating tasks via scripts.



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer,Amazon Robotics Technical Support (ARTS)

London, London Amazon

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you!

Amazon Robotics is growing its Technical Support Engineering team in London, and weu2019re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellenceu2014keeping over one million Amazon Robotics systems running 24/7.

New to robotics? No problem! We value your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact!

Work Schedule:

This is a full-time, five-day workweek role, with one of those days being a Saturday or Sunday to help maintain seamless 24/7 support.



Key job responsibilities

Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions affecting robot navigation, and robotic station malfunctions.

Collaboration: Work closely with on-site robotics technicians and engineers, guiding their troubleshooting efforts. Partner with software development engineers to ensure seamless integration and functionality of the code that powers our robotic systems.

High-Severity Calls: Play a key role in resolving critical issues impacting the customer experience. Participate in live troubleshooting sessions via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint problematic components and develop mitigation strategies.

Process Improvement & Automation: Drive continuous improvement by refining processes and procedures, contributing to internal projects, and identifying opportunities for automationu2014enhancing efficiency for both our team and our customers.



About the team

We are Amazonu2019s top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations.

In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics systems. To set you up for success, we offer comprehensive internal training, hands-on mentorship both onsite and remotely, and additional training at customer locations.

Basic Qualifications

- Relevant bacheloru2019s degree or an equivalent combination of education and experience.

- Three years of technical support experience in an enterprise environment, with a focus on troubleshooting and finding the root cause of issues rather than system setup.

- Strong verbal and written communication skills, with the ability to clearly explain technical issues to different audiences, including customers and leadership.

- Experience in writing technical documentation or support articles.

- Hands-on experience troubleshooting technical issues, including reading and analyzing logs, using dashboards, and responding to service alerts and alarms.

- Experience with system administration and troubleshooting, preferably in Linux, along with a basic understanding of networking.

Preferred Qualifications

- Masteru2019s degree in a relevant technical field.

- Five or more years of troubleshooting systems, platforms, or applications in a second-line (or above) operations team.

- Active technical certifications in one or more relevant technical fields (Cloud services, Networking, Cybersecurity, etc.).

- Understanding of project and change management methodologies and best practices.

- Scripting knowledge in any programming language, with previous experience automating tasks via scripts.



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer, Amazon Robotics Technical Support (ARTS)

London, London Amazon

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Description
Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you!
Amazon Robotics is growing its Technical Support Engineering team in London, and we're looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence-keeping over one million Amazon Robotics systems running 24/7.
New to robotics? No problem! We value your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact!
Work Schedule:
This is a full-time, five-day workweek role, with one of those days being a Saturday or Sunday to help maintain seamless 24/7 support.
Key job responsibilities
Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions affecting robot navigation, and robotic station malfunctions.
Collaboration: Work closely with on-site robotics technicians and engineers, guiding their troubleshooting efforts. Partner with software development engineers to ensure seamless integration and functionality of the code that powers our robotic systems.
High-Severity Calls: Play a key role in resolving critical issues impacting the customer experience. Participate in live troubleshooting sessions via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint problematic components and develop mitigation strategies.
Process Improvement & Automation: Drive continuous improvement by refining processes and procedures, contributing to internal projects, and identifying opportunities for automation-enhancing efficiency for both our team and our customers.
About the team
We are Amazon's top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations.
In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics systems. To set you up for success, we offer comprehensive internal training, hands-on mentorship both onsite and remotely, and additional training at customer locations.
Basic Qualifications
- Relevant bachelor's degree or an equivalent combination of education and experience.
- Three years of technical support experience in an enterprise environment, with a focus on troubleshooting and finding the root cause of issues rather than system setup.
- Strong verbal and written communication skills, with the ability to clearly explain technical issues to different audiences, including customers and leadership.
- Experience in writing technical documentation or support articles.
- Hands-on experience troubleshooting technical issues, including reading and analyzing logs, using dashboards, and responding to service alerts and alarms.
- Experience with system administration and troubleshooting, preferably in Linux, along with a basic understanding of networking.
Preferred Qualifications
- Master's degree in a relevant technical field.
- Five or more years of troubleshooting systems, platforms, or applications in a second-line (or above) operations team.
- Active technical certifications in one or more relevant technical fields (Cloud services, Networking, Cybersecurity, etc.).
- Understanding of project and change management methodologies and best practices.
- Scripting knowledge in any programming language, with previous experience automating tasks via scripts.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Staffordshire, West Midlands £50000 - £60000 Annually Birchley Consultancy Limited

Posted 1 day ago

Job Viewed

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Job Description

permanent

52,000 - 59,000+
+ Industry Leading Package & Benefits
+ Private Medical and Insurances
+ Career Defining Progression

Location:

West Midlands - Easy commutable areas include Shrewsbury, Telford, Stafford, Wolverhampton, Bridgnorth, Codsall, Walsall and other local locations - Staffordshire / Shropshire / Worcestershire.

Ideal Candidate Background:
An experienced technical support engineer with an electrical / electronic bias and an in-depth understanding of precision technologies in scientific, industrial, manufacturing, laser, medical equipment or similar industries.

The Role:
This is a vital role within the technical engineering division of a world renowned manufacturing and precision engineering organisation. You will be an integral contact working directly with customers to diagnose and resolve technical issues alongside offering further engineering insight to improve the performance of high precision engineering machinery, systems and processes.

Typically your work will involve electrical / electronic issues, however as this equipment is very much multifunctional, aspects of mechanical engineering awareness will apply.

You will be based from the manufacturing facility in the West Midlands but on occasions be required to travel to customer sites in the UK for more in depth analysis, troubleshooting and project related engineering work.

You will be rewarded with a superb package; including an industry leading basic salary and comprehensive remuneration package that you can expect from one of the UK's leading and award winning employers.

Candidate Requirements:
Firstly, you will be an excellent troubleshooter, problem solver and talented self-motivated engineer who is driven by providing superb technical support to customers. You will take pride in your work and be someone who is always looking for improvements, better ways of working with customers and providing insight to engage a "right first time" and "prevention is better than cure" ethos.

Living in the West Midlands or being in a position to relocate to this area, you will have engineering qualifications to support your experience and ideally be electrically or electronically biased (however all multiskilled backgrounds will be considered).

Suitable industry experience includes scientific, high precision, laser, printing, coating, medical equipment, industrial manufacturing and or similar sectors.

This is without doubt acareer defining job opportunity for an engineer looking to work for the best, earn the best and have the best possible progressive future ahead of them. Apply now for an immediate interview.

This advertiser has chosen not to accept applicants from your region.
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Technical Support Officer

Bristol, South West £15 Hourly Tate

Posted 1 day ago

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Job Description

temporary

15.06 per hour

Monday - Friday (Full Time)

Based in Brislington

Temporary - until the end of the year currently (can extend)

Tate are working with a local authority in their search for a Technical Business Support Officer. You would be providing technical and administrative support to their busy Responsive Maintenance Team.

Key Tasks:

  • Coordinate a complex area and take ownership and responsibility for end-to-end processes and assist in the development & delivery of day-to-day operations
  • Deliver technical business support services to internal and external customers
  • Contribute to the work of the team to ensure quality outputs, carry out support where required, promote ideas for ways of working/team development to improve outputs.
  • Responsible for any operational issues and escalated issues

Skills / experience:

  • Proven time management skills to prioritise work to complete tasks to conflicting demands and tight deadlines
  • Ability to work with minimum supervision and as part of a team to deliver work to agreed targets and standards
  • High level of accuracy and attention to detail
  • Proven experience of working in a customer service environment and can demonstrate excellent interpersonal, listening skills and telephone manner

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Greater Manchester, North West £30000 - £34000 Annually Rise Technical Recruitment

Posted 1 day ago

Job Viewed

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Job Description

permanent

Technical Support Specialist (Ex-Forces / Avionics / Electro-Mechanical)

30,000 - 34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits

Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight

Are you from the forces or an ex-forces background with hands on engineering experience? Are you looking to join a well-established global company that truly invests in its people through extensive training and clear progression pathways?

On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business.

The company is a highly respected manufacturer with a strong reputation both in the UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth.

You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement.

This position is ideal for someone with a background in technical support who is eager to become a key part of a forward-thinking company, offering excellent career progression and industry-specific training.

Ex-Forces Engineers encouraged to apply (RAF / REME / Army / Navy etc.)

The Role:

  • Technical Support / Mechanical, Electrical/Electronics, Hydraulics / Technical Solutions
  • Working closely with clients to resolve issues and enquiries for Technical Products
  • Full specialist training and options for progression
  • Fully on-site position

The Candidate:

  • Experienced dealing with technical problems
  • Experience in a client focused role
  • Looking to progress and develop within a growing company
  • Forces/Ex-Forces Engineering Background



BBBH (phone number removed)
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Herman at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Redhill, South East £34000 Annually HSB Technical

Posted 1 day ago

Job Viewed

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Job Description

permanent

Position: Technical Support Engineer
Job ID: 2394/6
Location: Redhill Surrey
Rate/Salary: £34K +£3500 shift allowance 
Benefits: Plus 4 on 4 off shift allowance (12 hour shifts)
Type: Permanent 

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position of: Technical Support Engineer 

Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client.

HSB Technical’s client is an established and well-regarded business entity.

Duties and responsibilities of the Technical Support Engineer:

•Strong commercial awareness with the ability to work independently and take initiative.
•Eager to continuously learn and support new systems and services.
•Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone.
•Excellent customer service skills, with confidence in both phone and face-to-face interactions.  
 •Determining priorities in an environment where customer demand varies constantly.
• Keeping up to date with product knowledge, technical and regulatory changes
• Managing other Shift workers
            
Qualifications and requirements for the Technical Support Engineer:

•Familiarity with MOD systems and equipment support
•Hands-on experience with Inmarsat and/or VSAT systems
•Knowledge of customer equipment and systems, including:

•Maritime satellite equipment (Inmarsat)

VSAT systems (Intellian, Seatel, T&T)
•Land mobile systems (BGAN, Iridium, Thuraya, GX)

IP networking (e.g., CCNA, JNCIA)

Desirable Experience 

•Experience in Customer Service and Network Operations
•Technical Engineering background
               

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.

This advertiser has chosen not to accept applicants from your region.
 

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