What Jobs are available for IT Specialists in Dewsbury?

We are seeking a Technical Support Engineer to join a growing gate automation and access control distributor based in Rotherham. This role is ideal for someone with a background or strong interest in electronics, gate automation, or access control systems, who enjoys problem-solving and providing exceptional customer support.

• Provide technical support to customers via phone, email, and in person.
• Assist the sales team with pre-sales enquiries and product recommendations.
• Support with testing new products and solutions within the gate automation range.
• Handle RMA (Return Merchandise Authorisation) processes with suppliers.
• Maintain excellent communication and customer service standards.
• Receive full training to develop product and industry knowledge

• Experience or strong interest in electronics or electromechanical systems.
• Excellent telephone manner and communication skills.
• Strong written and verbal English skills with attention to detail.
• Ability to work effectively both independently and as part of a team.

• Competitive basic salary up to £35,000.
• Full product training and career development opportunities.
• 20 days annual leave (rising to 25 with service) + bank holidays.
• Contributory pension scheme.Onsite parking.
• Be part of an ambitious, growing company with excellent progression potential.

Pendo.io Sheffield, England, United Kingdom

Pendo.io Sheffield, England, United Kingdom

Location(s): Sheffield, UK or London, UK Office

• Answer customer questions through our support queue
• Be the voice of the customer to the Product and Engineering organizations
• Debug customer issues, create reproducible test cases for developers, and validate fixes and workarounds
• Take ownership of pushing cases to resolution, including working with developers
• Actively contribute to knowledge documentation through the creation of internal and customer-facing documentation

• 2+ years of professional experience working in a customer-facing role
• 2+ years of professional experience in JavaScript, HTML, CSS and/or Mobile Development
• Applied coding knowledge - Front End or API
• Proven record of continued education/pursuit of knowledge in technology (computer science degree, coding school, other relevant courses)

• Highly empathetic and passionate about helping others at a moment’s notice
• Reliable and active team member
• Ability to learn technical concepts and translate them to business solutions for customers with a thirst for knowledge

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

• Entry level

• Full-time

• Information Technology

• Software Development

As a Technical Support Engineer at Unipart, you will assist the Technical Support Team to ensure that customer and supplier engineering needs are identified and supported by a wide range of products and services within national and overseas markets. I nitially as developmental position, you will learn the functions and responsibilities of the technical support part of the Engineering Department with an expectation of growing in competence and capability as the first step into the wider Engineering community.

This position will be closely supported by the management team and training and guidance will be given and offers numerous opportunities for professional development, including training programs and workshops to enhance your skills and knowledge in electronics engineering and the railway industry. You will benefit from mentorship by experienced engineers who will guide you through your professional growth and development to ensure a structured learning path/career within Unipart .

This role will require you to work on your own initiative and work to targets and time scales; you will have excellent communication skills including effective listening and written communication skills. Ideally you will have technical knowledge of rail components and possess excellent analytical and problem solving skills.

The role encourages both autonomy and initiative, allowing you to take ownership of your work and responsibilities. At the same time, you will be an integral part of a collaborative team, contributing to a supportive and dynamic work environment and should be able to demonstrate good manual dexterity where mechanical assembly and disassembly are required.

If you are ready to take the first or next step in your career and contribute to groundbreaking projects, we want to hear from you! We are looking for a positive, can do attitude with a willingness to learn and develop

Key Requirements:

• Degree Educated: In a technical discipline
• Self-Motivation: Demonstrate a strong drive to succeed and continuously improve
• Team Player: Collaborate effectively with colleagues while also working autonomously
• Passion for Development: Show enthusiasm for engineering and innovation

Why Join Us?

• Innovative Environment: Be part of a team that values creativity and forward-thinking.
• Career Growth: Opportunities to advance and become a leader within the Engineering function
• Supportive Culture: Work in a collaborative and supportive environment.

Application Instructions:
To apply, please submit your CV highlighting your passion for development, self-drive, and ability to work both independently and as part of a team.

• Pension and death in service provisions for employees in pension scheme
• Employee Assistance Programme (EAP)
• Health and Wellbeing Initiatives
• Employee offers and discounts from various retailers
• Cycle to work scheme, recognition events and rewards
• Free car parking
• Blended / hybrid working available
• Business Needs Car

Unipart Rail - Who are we?

Unipart Rail is part of the Unipart Group, one of Europe's leading independent logistics’ companies that employs more than 12,000 employees worldwide and has an annual turnover of more than £1 billion. We have a long heritage in the rail industry based on decades of experience, we have continuous improvement plans to embrace innovation in both products and business techniques to ensure that we remain the first and best choice for our customers. As a valued employee of Unipart Rail, you can look forward to a varied and rewarding career with a company that holds the Investors in People accreditation and also world class status in employee engagement.

Unipart House
Garsington Road
Cowley
Oxford
OX4 2PG
Tel:

Overview

Join to apply for the Technical Support Engineer role at hackajob

hackajob is collaborating with OneAdvanced to connect them with exceptional tech professionals for this role.

• Provide technical support to one of our customers and their end-users.
• Act as a technical escalation route to our 1st line Service Desk.
• Log incidents, service requests, changes and problem tickets in our support platform, escalating where necessary.
• Troubleshoot and resolve tickets while liaising with users until resolution is achieved, or escalation is required, retaining ownership throughout the lifecycle of the ticket.
• Create / update training materials, runbooks and knowledge base articles.
• Ensure timely resolution of incidents in line with Service Level Agreements (SLAs).
• Remain customer obsessed throughout all your work to ensure the highest levels of customer satisfaction.

• Good understanding and knowledge of ITSM practices and procedures
• Good knowledge of enterprise-level IT systems and services
• Experience in coordination of issue resolution to agreed service levels and targets
• The ability to self-organise and prioritise workload
• Excellent communication and inter-personal skills
• A proactive approach to self-development

• Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral
• Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First
• Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally
• Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success
• Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth. We also offer a range of external training opportunities including apprenticeship.
• Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important
• Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance - Providing you with support and assistance when you need it most
• Recognition - Highlighting and rewarding the great work our people do
• Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self
• Making a Difference - we provide opportunities to help our people make a difference to the causes they care about
• MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger

OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

We are looking for an experienced Technical Support Engineer who will be based at one of our customer’s sites in the Leeds area to provide technical support across desktop, mobile, networking and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service and meet agreed SLAs.

What You Will Do

• As a Technical Support Engineer you will provide technical support to one of our customers and their end-users.
• When appropriate, you will act as a technical escalation route to our 1st line Service Desk.
• Logging incidents, service requests, changes and problem tickets in our support platform escalating where necessary
• Troubleshooting and resolve tickets whilst liaising with users until resolution is achieved, or escalation is required, retaining ownership throughout the lifecycle of the ticket.
• Creating / updating training materials, runbooks and knowledge base articles
• Ensuring timely resolution of incidents in line with Service Level Agreements (SLAs).
• Remain customer obsessed throughout all your work to ensure the highest levels of customer satisfaction.

What You Will Have

• As a Technical Support Engineer, you will have the ability to troubleshoot issues across networking, desktop, mobile and other IT infrastructure systems using a methodical and logical approach.
• A good understanding and knowledge of ITSM practices and procedures
• Good knowledge of enterprise-level IT systems and services
• Experience in co-ordination of issue resolution to agreed service levels and targets
• The ability to self-organise and prioritise workload
• Excellent communication and inter-personal skills
• A proactive approach to self-development

What We Do For You

Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance – Providing you with support and assistance when you need it most

Recognition – Highlighting and rewarding the great work our people do

• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are

OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To work as part of an RTA team, providing support to the team and Manager on technical legal queries and quality issues.

To be seen as a technical expert, support the business in delivery of strategic objectives, providing robust development solutions.

Core Responsibilities

• Provide technical guidance on issues relating to personal injury cases, both litigated and non-litigated, providing support as needed to the Fee Earners, Team Manager and Head of Department.
• Review and approve valuations, providing feedback to the Fee Earner where required.
• Conduct technical and quality audits for each of the Fee Earners within the team, feed back to the Team Leaders, Manager and Head of Department where necessary.
• Collect and capture relevant emerging case law and legal, practice and insurance industry developments from external and internal sources and share these effectively with the team.
• Contribute to technical sessions to discuss and disseminate knowledge with the team.
• Assist in identifying emerging issues and trends for dissemination to clients and the business.
• Provide technical research assistance to the Head of Department.
• Support with the improvement of performance of individuals across a variety of KPIs.
• Conduct structured and agreed feedback sessions with members of the Leadership Team and at appropriate internal forums.
• Ensure all regulatory requirements are adhered to in all areas of delivery.
• Analysis and report writing.
• Adhere to company and HR policies and processes.
• Ensure complaints and cases are handled in accordance with the Law Society and company policies and procedures.
• To undertake any other tasks as deemed relevant and reasonable by the business.

Key Performance Indicators

• Quality Reviews
• Demonstrate and evidence an improvement in error rates and valuations
• Deliver Improved Technical File Audit results

Your performance will be reviewed on a monthly basis through one-to-one meetings with your Line Manager.

Person specification

• Qualified solicitor or Fellow of CILEX.
• Proven track record of dealing with personal injury claims, including litigated cases.
• Proven understanding and exposure to OIC / Small Claims / Fast Track and Intermediate Track cases.
• Commitment to delivering excellent client care.
• Strong technical ability with practical knowledge of court procedures.
• Excellent communication skills to include negotiation and objection handling.
• Attention to detail and high standard of work quality.
• Good numeric and literacy skills.
• Report writing and data collation and presentation skills
• Customer focused and target driven.
• Maintains a positive attitude, self-motivated, and uses own initiative.
• Positive and innovative approach to problem solving

Personal Development

Minster Law successfully operates in OIC, Fast Track, Intermediate Track, Muti Track and Catastrophic Injuries. There is the opportunity for high performing individuals to move into different departments across the business to expand their knowledge and experience, and develop a career within Minster Law.

Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone.

We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status.

Gate Automation Technical Support

Fortus Rotherham, England, United Kingdom

We are looking for a Gate Automation Technical Support , on a permanent, full-time basis to join our friendly team in our Rotherham office. This is a key role as your focus will be supporting the technical department in providing key technical support on our Gate Automation products. If you have strong customer support skills, experience in Access Control/Gate Automation and enjoy working in a fast-paced environment then this could be the career path for you.

• Ensure telephone, email, and in-person customer support queries are dealt with in a timely, professional manner.
• Support the sales team on pre-sales enquiries.
• Assist in testing new products and solutions that complement the business’ product portfolio.
• Assist in RMA shipments with suppliers.
• Full training will be provided.

• Experience in or a passion for electronics.
• Excellent telephone manner.
• Strong communication skills (fluent in English) – verbal and written including spelling and grammar.
• Ability to work as part of a team and independently using your own initiative.
• Previous experience working within the gate automation sector, or in electrical, security or relevant industry.
• Basic knowledge of networking, IT and electrical principles.

It’s an exciting time to join as we have big plans, you will work 08:30 – 5:00pm Monday to Friday in our Rotherham (S63) based Gate Automation Office.

• Salary range dependent on experience.
• 20 days annual leave increasing to 25 with service, plus bank holidays.
• Contributory pension scheme.

No agencies please – we thank you for your interest in working with Fortus Group, however we will not pay fees or acknowledge any CV’s supplied to Fortus Group unless you have been briefed on the role by our HR team.

• Entry level

• Full-time

• Information Technology

• Security Systems Services

Technical Solutions Engineer

The COMPANY is a pioneer in AI-powered digital pathology software and services, the acknowledged global leader in supplying specialist software to the life sciences sector, enabling the analysis and interpretation of slide images.

Due to an internal promotion, we are looking for a Technical Solutions Engineer to join our team. Working from home, the engineer will be responsible for configuring and installing our software for customers.

• Handle software‑related requests
• Analyse software‑related issues and propose solutions
• Troubleshoot software and IT‑related issues
• Identify root causes of software problems
• Conduct software testing and installation
• Manage software and database migrations
• Advise customers on hardware and software configurations and implementation
• Develop customer relationships through professional and dependable interactions

The right candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation.

• Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
• Scripting knowledge
• Comprehensive understanding of Microsoft tools and application environments
• Networking knowledge
• Strong communication, organization, problem‑solving, and diagnostic skills
• At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives
• Ability to work independently and take ownership of projects

Starting salary: £42,000.

• Bonus
• Pension
• Income protection
• Etc.

Working from home, living anywhere in the UK. Suitable living locations include:

• Cambridge
• Peterborough
• Nottingham
• Northampton
• Leicester
• Birmingham
• Leeds
• Sheffield
• Manchester
• Liverpool
• Bristol
• Ipswich
• Coventry
• Wolverhampton
• Edinburgh
• Glasgow
• London

Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer

Job Title: Technical Support Engineer; Location: Birstall, Leicester; Job Type: Full-Time

PhotoXport Global Ltd was established 1998 and offers a range of innovative high quality photographic products on a worldwide basis.

PhotoXport's European headquarters is based in Leicester, offering the company excellent distribution sourcing with excellent Road, Rail and Air network facilities.

PhotoXport’s mission has always been to provide innovative, carefully selected, leading-edge print technologies and brands to the photographic and reprographic industries.

As part of this ethos PhotoXport is a Citizen authorised distributor.

As a Technical Support Engineer / Manager, you will be the first line of technical assistance for our customers, firstly with installing larger printing equipment such as Ink-jet systems and photobook makers and then helping to troubleshoot, resolve, and escalate issues related to our wide range of photographic and printing products.

This includes printers, imaging software, large-format printing systems, colour calibration devices, and studio equipment. You will work closely with internal teams, manufacturers, and clients to ensure fast and effective solutions.

Training on printers will be supplied from the Photoxport team but also from external suppliers, this may involve travel both home and abroad with extended stays on location.

Alongside our already established products Photoxport are actively growing our product offering moving into printing equipment such as DTF printing, UV printing and UV engraving. This role will offer a fantastic opportunity to grow alongside the company and learn new platforms and print methods.

• Provide remote and on-site technical support to customers using photographic and printing equipment.


• Diagnose and troubleshoot hardware and software issues, including color management, printer calibration, and connectivity problems.


• Assist customers with setup, configuration, and operation of devices and software.


• Liaise with manufacturers and vendors for warranty claims, escalations, and technical bulletins.


• Maintain accurate service records and customer documentation.


• Collaborate with the sales team to offer pre- and post-sales technical assistance.


• Deliver basic training to customers and internal staff on product usage and troubleshooting.


• Keep up to date with new products, firmware updates, and best practices.


• Identify recurring issues and suggest process or product improvements.

• Proven experience in a technical support role, ideally in the imaging, printing, or IT industry.


• Knowledge of photographic and printing equipment, including inkjet, dye-sublimation, or large-format printers.


• Familiarity with image processing software


• Understanding of colour management workflows and ICC profiles.


• Basic networking and computer hardware troubleshooting skills.


• Excellent communication and problem-solving abilities.


• Ability to explain complex technical concepts to non-technical users.


• Valid Passport


• Valid driver's license (for on-site visits if required).


• Ability to lift and transport equipment (when necessary).

• HND/HNC in Engineering or similar fields


• University degree in Engineering or similar fields

• Experience supporting both Mac and Windows environments.


• Background in photography, printing, or related creative industries.

• Opportunity to work with industry-leading equipment and technologies.


• Supportive and collaborative team culture.


• Ongoing training and development opportunities.


• Staff discounts on photographic and printing gear.


• Competitive salary and benefits package.

Please send your CV and a cover letter detailing your experience and interest in the role to

Interchange Business Park

Unit 41

16 Coal Cart Road

Birstall

LE4 3BY

United Kingdom