662 IT Support Specialists jobs in Worcestershire

Leading Facilities Management and Construction company delivering high-quality services across commercial, industrial, and public sector projectsseeka skilled and proactiveHelpdesk Advisor to support theirinternal teams and ensure the smooth operation across multiple job sites and offices.

You will serveas the first point of contact for internal and external usersseeking technical assistance. You will be responsible for managing help desk processess including scheduling andresolvingissues to conclusionincluding those on construction sites

You will ideally have:

• Proven experience in a Help Desk or Support role .

• Strong knowledge of Windows OS, Microsoft 365

• Experience supporting remote and field-based users.

• Excellent troubleshooting and problem-solving skills.

• Strong organizational and communication abilities.

• Ability to work independently and prioritize tasks effectively.

• Experience in the construction or facilities management industry (ideally but not essential)

Monday to Friday 8am to 5pm - I hrlunch

Technical Support Engineer ( Service Department)

Worcester Based

£16.05 - £0.40/hr (c. 1k - 39k)

Band 7 - 9 (DOE)

About the Job

The Company

Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester.

This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.

Due to increased investment, our client now has a requirement for a Technical Support Engineer working within the UK Service Department (UK Sales) for the Spares Department and reporting to the UK Service Manager.

Jonathan Lee Workforce Solutions are the preferred supplier to Mazak.

Job Description

The Role

This is a technical role, supporting customers along with breakdown and service engineers based across the country.  Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team.

The Person

Essential Criteria

• An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools
• Experience of Mazatrol controls, machine operations and axis movements
• Understanding of Mazak product range of machines
• Experience of fault diagnosis
• Understanding mechanical drawings and schematic electrical drawings
• Understanding structure of machines and how they work
• Working alongside current engineers supporting customer requirements
• Identification of parts from current manuals
• Creating incidents for workflow within the team
• Able to find part numbers for mechanical and electrical items

Desirable Criteria

• A knowledge of windows-based applications
• Team player, 'can do' attitude
• Can communicate with customers at all levels
• Excellent telephone manner
• Flexible working approach to meet demand (to include overtime if required)

The Reward

The successful candidate can also expect the following:

• Join a successful, multi-national manufacturing company
• Excellent career potential
• 25 Days Holiday plus Bank Holidays
• X2 Salary Life Insurance Package and Well Being Programmes
• Aviva Pension
• Free Uniform
• Free Parking
• Subsidised Restaurant on site
• Working hours are Monday to Friday 8.15am to 4.30 pm
• Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.

If this Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at (url removed)  

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Technical Support Engineer ( Service Department)

Worcester Based

£16.05 - £0.40/hr (c. 1k - 39k)

Band 7 - 9 (DOE)

About the Job

The Company

Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester.

This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.

Due to increased investment, our client now has a requirement for a Technical Support Engineer working within the UK Service Department (UK Sales) for the Spares Department and reporting to the UK Service Manager.

Jonathan Lee Workforce Solutions are the preferred supplier to Mazak.

Job Description

The Role

This is a technical role, supporting customers along with breakdown and service engineers based across the country.  Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team.

The Person

Essential Criteria

• An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools
• Experience of Mazatrol controls, machine operations and axis movements
• Understanding of Mazak product range of machines
• Experience of fault diagnosis
• Understanding mechanical drawings and schematic electrical drawings
• Understanding structure of machines and how they work
• Working alongside current engineers supporting customer requirements
• Identification of parts from current manuals
• Creating incidents for workflow within the team
• Able to find part numbers for mechanical and electrical items

Desirable Criteria

• A knowledge of windows-based applications
• Team player, 'can do' attitude
• Can communicate with customers at all levels
• Excellent telephone manner
• Flexible working approach to meet demand (to include overtime if required)

The Reward

The successful candidate can also expect the following:

• Join a successful, multi-national manufacturing company
• Excellent career potential
• 25 Days Holiday plus Bank Holidays
• X2 Salary Life Insurance Package and Well Being Programmes
• Aviva Pension
• Free Uniform
• Free Parking
• Subsidised Restaurant on site
• Working hours are Monday to Friday 8.15am to 4.30 pm
• Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.

If this Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at (url removed)  

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

I am very excited to partner with a leading UK distributor of engineering products. They are now recruiting for a Technical Support Engineer to join their team in Birmingham. This is an integral position in the business where the successful Technical Support Engineer will be coached and mentored by the Product Manager who has plans to retire and the Technical Support Engineer will eventually step .

WHJS1_UKTJ

WHJS1_UKTJ

Ready to find the right role for you?



Salary: Competitive plus Veolia benefits

Grade: 4.2

Hours: 40 hours per week

Location: Wolverhampton Science Park

Glaisher Drive

Wolverhampton

West Midlands

WV10 9RU



When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.



As a Compliance & Technical Support Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you;

• 25 days of annual leave plus bank holidays
  
• Access to our company/people's pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• General Administration Tasks
  
• Data inputting
  
• Manage Overweight reports and Tachograph data
  
• Reviewing and updating monthly compliance reports
  
• Monitoring and reporting on customer on time performance
  
• Updating Tracking Systems and completing monthly reports
  
• Various other reporting
  
• Updating Toolbox Talks and Driver Inductions
  
• Logistics Salesforce defect raising and testing
  
• Completing Depot VMR Audits
  
• QHSE Reporting weekly and liaising with Depot Personnel to resolve
  
• Gathering KPI data
  

What we're looking for;

• Excellent attention to detail
  
• Good time management
  
• Previous administration experience is essential
  
• Good IT Skills & communication both written and verbal
  

What's next?



Apply today, so we can make a difference for generations to come.



We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.



We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.



We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.



If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team.





Job Posting End Date:

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.