583 IT Support Staff jobs in Maidenhead
Help Desk / Service Desk Support - Office365, TCP, AD, SLA
Posted 6 days ago
Job Viewed
Job Description
Help Desk / Service Desk Support - Office365, TCP, AD, SLAs
New Permanent opportunity for someone with 1st / 2nd / 3rd line support experience to join our clients Service Desk Team based in Surrey.
Experience of support across an IT Infrastructure is needed (from Windows to Networking to End Users)
The role will involve working on a shift rota that will also include evenings and weekends (not every weekend though!) but this will offer working flexibility too.
No visa sponsorship on offer.
Candidates must live within commuting distance of the Guildford / Dorking area.
To start asap.
Please contact Karen in the first instance
Technical Support Advisor
Posted 6 days ago
Job Viewed
Job Description
Technical Support Advisor
Location: Uxbridge
Salary: £27,000 to £0,000 per annum
Are you a technical whizz with a passion for problem-solving?
A fantastic opportunity has become available for a Technical Support Advisor to join a friendly, growing company based in Uxbridge. This role is ideal for someone with strong technical knowledge and a natural flair for delivering exceptional customer service.
Whether you’ve worked in retail providing technical advice on products or already have experience in an office-based support role, this could be your next exciting step!
What You’ll Be Doing:
• Handle inbound and outbound technical support calls from customers
• Accurately record notes and details in the system, progressing cases as required
• Create clear service reports when resolving issues over the phone
• Proactively monitor remote access reports to spot potential faults
• Use remote access software to log into customer equipment and troubleshoot
• Work closely with the Scheduling Team to arrange engineer attendance when necessary
• Flag any potential escalations to managers
Who We’re Looking For:
• Previous experience in a technical support role (office or retail-based)
• Passionate about delivering outstanding customer service
• Excellent telephone manner and strong communication skills
• Confident using IT systems; Salesforce and Excel knowledge helpful but not essential
• Tech-savvy and confident with fault-finding on electrical equipment
What to Do Next:
If you're interested in this opportunity, apply today and send us your CV.
Know someone perfect for the role? Refer a friend and earn a £100 voucher when they secure a rmanent position!
Due to high application volumes, if we have not contacted you within 48 hours, please assume your application has been unsuccessful on this occasion.
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Keywords: Technical Support Advisor, IT Support, Customer Service, Remote Support, Troubleshooting, Uxbridge, Office-Based Tech Support, Entry-Level IT Jobs, Technical Helpdesk.
Technical Support Engineer
Posted 9 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagelu2019s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**u200e**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location u2013 based from our London office, youu2019ll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, youu2019ll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
To provide technical support and guidance on all supported systems.
To play an active role in supporting the user base, team members and colleagues.
Build of new client devices to support device replacements, and new starter handovers.
Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
To ensure that systems availability is maintained in accordance with established service levels.
Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
Demonstrable experience in a similar environment is expected
Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
Strong communication skills at all levels and a strong customer focus u2013 see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Engineer
Posted 9 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagelu2019s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**u200e**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location u2013 based from our London office, youu2019ll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, youu2019ll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
To provide technical support and guidance on all supported systems.
To play an active role in supporting the user base, team members and colleagues.
Build of new client devices to support device replacements, and new starter handovers.
Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
To ensure that systems availability is maintained in accordance with established service levels.
Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
Demonstrable experience in a similar environment is expected
Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
Strong communication skills at all levels and a strong customer focus u2013 see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Executive
Posted today
Job Viewed
Job Description
Graduate Technical Support Executive – Guildford, Surrey
£22,000 - £27,000 plus benefits
What’s On Offer
- Pension Scheme
- Free Parking
- Healthcare Scheme
- Employee Discount
- Store Discount
- Company Events
Our client is a highly successful technology focused business, and they are looking to recruit a Graduate Technical Support Executive to join their team in Guildford. As Graduate Technical Support Executive, you’ll be a key part of their team, helping to drive the success of the company and ensuring every customer has a positive experience with them.
They are looking for a personable, bright and solutions-focused graduate to join their support team. If you’re tech-savvy, enjoy solving problems, and want to learn how a fast-growing software-based distribution company operates behind the scenes, this could be the perfect role for you.
Whether you’ve just finished studying or are early in your professional journey, you’ll get hands-on experience across technical support, operations, sales, and logistics - all while building strong product knowledge and communication skills.
What You’ll Be Doing:
● Supporting business customers with a mix of technical queries, troubleshooting, product advice, and quote requests
● Working with our custom-built fulfilment platform to drive efficient, high-quality customer support
● Diagnosing product or system issues from network hardware to smart automation devices and guiding customers to a resolution
● Liaising with suppliers and manufacturers to stay informed on product updates and escalate technical cases where needed
● Helping customers understand and use our products more effectively through clear explanations and helpful advice
● Supporting the sales team with a solution-focused mindset by identifying technical needs and recommending the right product mix
What You’ll Bring to the Team:
● A natural communicator: clear, friendly, and professional, even under pressure
● A determined problem-solver: you don’t stop until the issue is resolved
● Tech-savvy: you're confident learning new tools, platforms, and products
● Eager to learn: you take initiative and soak up knowledge across systems, hardware, and processes
● Organised and proactive: you can manage multiple tasks and take ownership of your workload
Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation to this vacancy. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age and other protected status as required by applicable law. We can only consider applications from candidates who are eligible to work in the UK.
Technical Support Engineer
Posted 10 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**?**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location - based from our London office, you'll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, you'll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
+ To provide technical support and guidance on all supported systems.
+ To play an active role in supporting the user base, team members and colleagues.
+ Build of new client devices to support device replacements, and new starter handovers.
+ Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
+ Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
+ To ensure that systems availability is maintained in accordance with established service levels.
+ Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
+ To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
+ Demonstrable experience in a similar environment is expected
+ Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
+ An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
+ Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
+ Strong communication skills at all levels and a strong customer focus - see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Analyst
Posted 6 days ago
Job Viewed
Job Description
Technical Support Analyst
Location: Gerrards Cross
Salary: £32-37K plus excellent benefits package
Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions.
Key Requireme.
WHJS1_UKTJ
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Technical Support Advisor
Posted 496 days ago
Job Viewed
Job Description
Diageo isa global leader in beverage alcohol, with an outstanding collection of over 200 brands and sales in more than 180 countries. Their portfolio has remarkable breadth across spirits and beer. From centuries-old names to the latest innovations, they are building the very best brands.
We Care: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.
We´re Curious: Proactive approach to problem-solving and a “can do” attitude.
We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.
What you’ll be doing?- To handle all contacts, including challenging technical calls, to a high standard
- To spend time ‘in the field and office’ with a Diageo Engineer to fully understand the Guinness quality processes & to gain an in-depth knowledge of ‘bar and cellar’ set-ups
- Accurately diagnose and resolve technical faults over the phone/email using your problem-solving & technical knowledge skills
- To take part in our Guinness accreditation program to become certified as a product and technical expert
- Attend training and briefing sessions (internally and externally) as necessary to gain an understanding of Client and Contact Centre requirements and to continuously develop fundamental skills
Requirements
What skills & experience you’ll bring to us?- Educated to GCSE/O’Level standard including Maths and English
- Confident telephone manner, including good communication and listening skills
- A genuine passion for delivering outstanding customer/client service
- Strong administrative skills with a keen eye for detail
- A professional outlook and proactive approach to problem-solving
- You are very well organized and have excellent interpersonal skills
- You know how to work within a team
- Accurate in data capturing
- Computer literate
Benefits
What do we offer?- Start Date: 29th of April
- Contract: Permanent contract (6-month probation period)
- Full-time: (37.5 hours/week)
- Working days/Hours: Monday to Friday - shifts to be worked from 8am-6pm with rotational weekends and BH with Lieu days given
- Salary : - £22,880 per year + bonus based on performance vs. KPIs
- Hybrid Model: 2 days office/ 3 days home (with additional time expected in the office for training and meetings)
- Life Cover (Communications/advisors 1x Salary)
- Flexible Benefits Platform - offering access to a confidential Employee Assistance Programme that can help you to run your life a little more smoothly. It is easy to access via telephone, online, or app and offers practical information and advice covering a range of topics affecting health, family, money matters, and work.
- Company pension
- Cycle to Work Scheme
- Go for it Scheme - Health and wellbeing scheme providing an annual contribution towards a purchase or activity which contributes to your health & wellbeing.
- Give & Gain Scheme - 2 days a year to complete voluntary or Charity work
- Long Service Awards
- Refer a Friend Scheme
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.
# wecare# wearecurious# weachievetogether
Technical Support (Mechanical/Machines)
Posted today
Job Viewed
Job Description
Technical Support (Mechanical/Machines)
Milton Keynes
35,000 to 45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression
Are you an Engineer with mechanical system design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to their team of expert engineers, offering on the job training, company bonus, company pension, good holiday structure and clear specialised routes for progression?
Do you want to join a well-established world leading company, taking the pneumatic automation industry by storm as they increase in turnover year upon year, looking to add to their valued engineering team, offering great company benefits, on the job training and great opportunities for career development?
On offer is a fantastic opportunity to join a leading pneumatic automation company, specialising in products, parts and equipment across a range of manufacturing industries, going from strength to strength with their bespoke solutions. With over 40 years of establishment and reaching 300 employees, this company is leading the way in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression.
In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts.
The ideal Mechanical Design Engineer would have come from a mechanical design engineering background or similar, with experience building machines, looking to come off the tools in a customer facing role.
The Role :
- Providing technical support to customers and clients over the phone and via email
- Processing new requests and returns for products and equipment
- Ability to understand and learn about new products
The Person :
- Mechanical system design experience or similar
- Machine building experience
- Good communication and customer service skills
- Looking to come off the tools
Keywords : Engineer, Technical Support, Pneumatics, Automation, Customer Service, Milton Keynes, Leighton Buzzard, Bedford, Mechanical Design, Design Engineer, Hydraulics
Reference : 20762
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Technical Support Officer (French)
Posted 2 days ago
Job Viewed
Job Description
Fluent French speaker?
Looking for a progressive role within IT / Technology and customer support?
This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or step into a more progressive role.
Our client will consider all backgrounds as long as you can speak fluent French, English and can showcase your passion for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technical support role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French.
We will consider anyone who has the core essential skills (French speaker and Customer facing/customer service skills) and can showcase a passion for why they want a career in IT.
We will consider any of the following backgrounds:
- Essential: YOU MUST HAVE FLUENT FRENCH & ENGLISH Language skills; written and spoken. li>Motivated, driven, hard working applicants that will be working from the Reading Head Office every day. < i>Anyone with the relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered.
- Previous work experience in the following would be amazing; technical support, IT Support or help desk.
We will consider:
- li>Graduates or College/ School leavers who have complete some further study/certifications or work experience in a technology /IT related subject/field. < i>A career changer/returner/ex-military who has completed some further training within technology / IT and now wants an opportunity to develop their career within this field
- A technical support officer who is looking for that next opportunity to move into a progressive and supportive business.
This role will be a customer facing role where most of the work will be over phone and email with some video meetings.
Duties/Requirements:
- < i>Providing technical support; answering customer queries via phone & email < i>Deliver technical support to customers to identify and resolve problems with laptops/pc hardware/software and associated equipment.
- Maintaining a high degree of customer service for all support queries and adhere to good service management principles.
- Investigating problems in systems and services.
- Allocating more complex calls to relevant 2nd higher level support personnel and pro-actively follows up status of open calls.