71 IT Support Staff jobs in Poole
Technical Support Manager
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Ready to elevate your career? Join us as a Technical Support Team Supervisor in our Operations/Engineering department. Lead a team of graduate engineers providing remote support for heat networks and IoT systems. Office-based, full-time role with a competitive salary of 35,000 to 45,000.
Role Highlights:
- Oversee daily operations of the technical support team.
- Ensure ticket resolution quality and timeliness.
- Provide coaching and training.
- Develop support documentation.
Key Responsibilities:
- Supervise graduate technical support team.
- Monitor and assess ticket resolution quality.
- Provide coaching and performance feedback.
- Assist with performance reviews.
- Collaborate with engineering teams to resolve issues.
- Maintain internal documentation and training guides.
- Support onboarding of new team members.
- Recommend process improvements.
Essential Skills & Experience:
- Knowledge of heat networks or heating systems.
- Experience in technical support or as a heating/controls engineer.
- Familiar with ticketing systems like Fresh Desk, Zendesk, or Jira.
- Strong communication and organisational skills.
- Experience in documentation and training content.
Key Competencies:
- Leadership & team management
- Process-driven approach
- Technical literacy
- Problem-solving
- Communication and coaching
Career Development:
Pathway to team management or operational leadership, training design, and exposure to IoT and smart building technologies.
Passionate about leading a team and driving technical excellence? Apply now and join a company that values innovation and growth.
Technical Support Assistant
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Technical Support Assistant - Bereavement Offices - Bournemouth & Poole Crematoria
Monday to Friday - 37 hours per week
15.08 per hour
Weekly Paid
Long Term Work
Pin Point Recruitment are working on behalf of BCP and we are looking for a Technical Support Assistant
The Ideal Candidate
- Attention to detail and methodical approach to work at all times ensuring completeness and accuracy.
- Able to work under pressure and to tight deadlines.
- Respects diversity and adopts a fair and inclusive approach with everyone.
- Committed to achieving and maintaining standards of excellence.
- Possess a high level of resilience, emotional stability and maturity.
- Demonstrates the highest standards of personal conduct, honesty, integrity that inspires trust and confidence.
- Able to work effectively and agilely within an open office environment subject to interruptions in different office locations across the bereavement estate.
- Able to prioritise tasks according to need and urgency.
- Undertake First Aid in the Workplace training and provide first aid in the workplace as and when needed post-training and qualification.
- To be of smart appearance at all times with wearing of assigned BCP Bereavement Care uniform / workwear supplied.
For more information please contact Nick or Ryan at our Poole branch.
Technical Support Manager
Posted today
Job Viewed
Job Description
Ready to elevate your career? Join us as a Technical Support Team Supervisor in our Operations/Engineering department. Lead a team of graduate engineers providing remote support for heat networks and IoT systems. Office-based, full-time role with a competitive salary of 35,000 to 45,000.
Role Highlights:
- Oversee daily operations of the technical support team.
- Ensure ticket resolution quality and timeliness.
- Provide coaching and training.
- Develop support documentation.
Key Responsibilities:
- Supervise graduate technical support team.
- Monitor and assess ticket resolution quality.
- Provide coaching and performance feedback.
- Assist with performance reviews.
- Collaborate with engineering teams to resolve issues.
- Maintain internal documentation and training guides.
- Support onboarding of new team members.
- Recommend process improvements.
Essential Skills & Experience:
- Knowledge of heat networks or heating systems.
- Experience in technical support or as a heating/controls engineer.
- Familiar with ticketing systems like Fresh Desk, Zendesk, or Jira.
- Strong communication and organisational skills.
- Experience in documentation and training content.
Key Competencies:
- Leadership & team management
- Process-driven approach
- Technical literacy
- Problem-solving
- Communication and coaching
Career Development:
Pathway to team management or operational leadership, training design, and exposure to IoT and smart building technologies.
Passionate about leading a team and driving technical excellence? Apply now and join a company that values innovation and growth.
Technical Support Assistant
Posted today
Job Viewed
Job Description
Technical Support Assistant - Bereavement Offices - Bournemouth & Poole Crematoria
Monday to Friday - 37 hours per week
15.08 per hour
Weekly Paid
Long Term Work
Pin Point Recruitment are working on behalf of BCP and we are looking for a Technical Support Assistant
The Ideal Candidate
- Attention to detail and methodical approach to work at all times ensuring completeness and accuracy.
- Able to work under pressure and to tight deadlines.
- Respects diversity and adopts a fair and inclusive approach with everyone.
- Committed to achieving and maintaining standards of excellence.
- Possess a high level of resilience, emotional stability and maturity.
- Demonstrates the highest standards of personal conduct, honesty, integrity that inspires trust and confidence.
- Able to work effectively and agilely within an open office environment subject to interruptions in different office locations across the bereavement estate.
- Able to prioritise tasks according to need and urgency.
- Undertake First Aid in the Workplace training and provide first aid in the workplace as and when needed post-training and qualification.
- To be of smart appearance at all times with wearing of assigned BCP Bereavement Care uniform / workwear supplied.
For more information please contact Nick or Ryan at our Poole branch.
Technical Support Assistant
Posted today
Job Viewed
Job Description
Technical Support Assistant - Bereavement Offices
- Bournemouth & Poole Crematoria
- Monday to Friday - 37 hours per week
- £15.08 per hour
- Weekly Paid
- Long Term Work
Pin Point Recruitment are working on behalf of BCP and we are looking for a Technical Support Assistant
The Ideal Candidate
- Attention to detail and methodical approach to work at all times ensuring completeness and accuracy.
- Able to work under pres.
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Technical Support Team Supervisor
Posted today
Job Viewed
Job Description
Technical Support Team Supervisor - Heat Networks & IOT - Bournemouth - £35 to £5k depending on experience.
Hello Recruitment is delighted to be recruiting a Technical Support Team Supervisor for an energy based business who specialise in delivering heat networks and IoT based systems based In Bournemouth.
You will be responsible for overseeing a team of graduate engineers who will be delivering technical support, making sure tickets are resolved promptly and to time and to customer satisfaction.
In addition you will deal with onboarding new members of staff and training them accordingly, conducting performance reviews and development plans to nurture the team.
The ideal person would be someone who has previous exposure to heating systems, controls or IoT environments. Someone perhaps who has been out in the field or conducted technical support who may now want to be based from the office in a leadership style role.
The role comes with an attractive salary of between 5000 and 5000 depending on experience and the opportunity to grow with a sizeable business.
Technical Support Team Supervisor
Posted today
Job Viewed
Job Description
Technical Support Team Supervisor - Heat Networks & IOT - Bournemouth - £35 to £5k depending on experience.
Hello Recruitment is delighted to be recruiting a Technical Support Team Supervisor for an energy based business who specialise in delivering heat networks and IoT based systems based In Bournemouth.
You will be responsible for overseeing a team of graduate engineers who will be delivering technical support, making sure tickets are resolved promptly and to time and to customer satisfaction.
In addition you will deal with onboarding new members of staff and training them accordingly, conducting performance reviews and development plans to nurture the team.
The ideal person would be someone who has previous exposure to heating systems, controls or IoT environments. Someone perhaps who has been out in the field or conducted technical support who may now want to be based from the office in a leadership style role.
The role comes with an attractive salary of between 5000 and 5000 depending on experience and the opportunity to grow with a sizeable business.
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Support Manager
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Support Manager - Care Homes
Permanent | 40-45K per Annum + Excellent PRP + Car Allowance
Sector: Health & Social Care
Location: Dorset
PSR Solutions are proud to be working in partnership with a highly respected care provider to work in the Weymouth, Dorset area to recruit a Support Manager . This is an exciting opportunity for a dedicated and experienced leader to oversee multiple care homes, drive excellence, and ensure the highest standards of care for residents.
In this pivotal role, you will work closely with the Operations Manager to provide leadership, ensure regulatory compliance, and support and mentor home managers and staff. Your expertise will directly influence both the quality of care and the operational success of each home.
Key Responsibilities
- Lead, inspire, and manage teams to deliver exceptional resident care aligned with the organisation's vision and values.
- Recruit, train, and mentor care home managers and staff, fostering a positive, supportive, and inclusive workplace culture.
- Oversee financial and business performance, including budgeting, reporting, and identifying growth opportunities.
- Ensure all homes meet and maintain compliance with relevant laws, regulations, and industry standards.
- Monitor and enhance the quality of care, implementing improvements to maintain a safe, comfortable, and supportive environment for residents.
- Build strong relationships with residents, families, staff, regulators, and external stakeholders.
- Implement systems to track performance, measure outcomes, and drive continuous improvement.
Skills & Attributes
- Proven track record in managing a care home or similar healthcare environment.
- Strong knowledge of compliance, regulation, and financial management in the care sector.
- Excellent leadership skills with the ability to motivate and inspire teams.
- Exceptional communication and interpersonal skills.
- Deep understanding of best practice in elderly care.
- Ability to work both independently and collaboratively in a dynamic environment.
Benefits
- Monthly Car Allowance
- Excellent Performance Related Bonus
- Comprehensive training programmed & career development opportunities
- Employee Assistance & Blue Light Card Scheme
Apply today or get in touch with Shaheena @ PSR Solutions
(phone number removed)
PSR Solutions are proud to represent organisations committed to equal opportunities and high-quality care. All applications will be treated with the strictest confidence.
Support Worker
Posted today
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Job Description
Join Nurseplus as a Support Worker – Make a Difference Every Day
At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need. As a Support Worker , you’ll be providing high-quality care across a range of settings, from elderly care to individuals with learning disabilities, mental health challenges, and more complex care needs. You’ll become part of a compassionate team where every contribution counts.
Why Choose Nurseplus?
- Flexibility that Works for You : Choose your shifts, whether full-time, part-time, days, nights, or weekends, so you can fit work around your life.
- Weekly Pay & Competitive Rates : Earn between £12.21 and £19.00 per hour, with weekly pay and an annual pay review to reward your hard work.
- Workwise App : Take control of your schedule with our Workwise app – manage your availability and easily book shifts on your terms.
- Paid Industry-Leading Training : We pay for you to attend our mandatory, industry-leading training that’s in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills.
- Ongoing Development Opportunities : From in-house courses to funded qualifications such as NVQ Levels 2 and 3, we support your professional growth at every stage.
- Blue Light Card : Enjoy thousands of discounts on the high street and online with eligibility for a Blue Light Card.
What You’ll Be Doing
Your day-to-day responsibilities as a Support Worker may include assisting service users with personal care, safe lifting and moving, administering medication, meal preparation, and providing general companionship. You’ll work closely with care plans to ensure individuals maintain independence and dignity, providing the physical and emotional support that they might need to achieve their goals.
What We’re Looking For
- You must be over 18 years old and have the right to work in the UK.
- Flexibility in your availability, with the ability to travel to different care settings.
- A good standard of English and the ability to communicate effectively.
- A clear enhanced DBS, which you can apply for upon registration.
If you’re passionate about making a positive impact and want to work with a team that truly cares, we’d love to hear from you!
About Nurseplus
At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn’t stop there – we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve.
INDREL
Support Worker
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Job Description
We are seeking a compassionate and dedicated Residential Support Worker to join a lovely children's service in Lymington. The role comes with a great salary and development opportunities and the chance to work for a provider that values and supports their staff. There are day and night roles available.
The ideal candidate will play a vital role in providing assistance to children with learning disabilities, including ensuring their well-being and promoting their independence. This position requires effective communication skills, the ability to follow care plans, and a willingness to engage with children in a supportive manner.
Responsibilities
- Provide direct support to children and individuals, assisting with daily activities and personal care.
- Develop and implement care plans tailored to the individual needs of each child or client.
- Communicate effectively with children, families, and other professionals to ensure a cohesive approach to care.
- Assist with educational activities and encourage participation in social interactions.
- Maintain accurate records of progress and any changes in behaviour or health.
- Accompany the children on trips and leisure activities
- Work with team members to enhance the quality of care provided.
Qualifications
- Previous experience working with children or in childcare settings is highly desirable.
- Strong communication skills, both verbal and written, are essential for this role.
- Familiarity with IT systems for record keeping and reporting is an advantage.
- Ability to develop and follow care plans effectively.
- A compassionate approach towards supporting individuals in their daily lives is crucial.
We welcome applications from individuals who are committed to making a positive impact in the lives of those they support. This is a rewarding role and you can help to play a part in shaping the lives of the children in your care.