1,663 IT Support Technician jobs in the United Kingdom
Desktop Support Technician
Posted 4 days ago
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Job Description
About us
N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing. Trusted by some of the world’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online. Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.
The role
Due to our continuing growth, we are on the lookout for a Desktop Support Technician to join our Helpdesk team. The Helpdesk team are responsible for the support and maintenance of both software/hardware and all peripherals at our head office and across a number of remote sites. Your main responsibilities will be dealing with day to day queries via Freshservice, phone and email as well as face to face, supporting all Microsoft technologies; trouble-shooting challenging issues, you will be able to devise innovative solutions providing second line support to internal users.
Essential accountabilities:
- Install and configure IT equipment and various technologies
- Resolve incidents and upgrade different types of software and hardware
- Take ownership of issues by carrying out problem analysis to implement solutions with the aim of restoring service to the customer quickly, escalating where necessary
- Provide support for all Office 365 products
- Responsible for Second line support duties both remotely and face to face, providing support for incident diagnosis and fault resolution
- Accurately record, update and document requests using Freshservice
- Offer remote support to satellite offices in Bedford, Nottingham, Colnbrook and Welwyn
- Resolve incidents with printers, copiers, scanners and mobile devices including IOS, Windows and Android phones
- Maintain a first class level of customer service ensuring that all customers are treated efficiently
- Resolve incidents with MacOS devices
- Follow the well documented Helpdesk best practice to a very high standard
- Train and induct new starters into the business on various IT Technologies
Requirements
- Educated to A level or equivalent preferably including a computing qualification
- Excellent communication and inter personal skills with the ability to prioritise, multi-task and adapt to changes quickly
- Be able to problem solve varied client queries, providing users with problem solving advice and guidance on common desktop applications
- A thorough knowledge of Microsoft Windows 11 operating system and Windows Troubleshooting
- Good knowledge of MacOS system
- Have an excellent team working ethos
- Keyboard skills to ensure quick and accurate data entry
- Self-motivated with the ability to work in a fast moving environment
- Able to work flexibly and provide necessary cover where needed as part of a shift system
Benefits
- Up to £30,000 gross annual salary
- 23 days annual leave plus bank holidays increasing each completed year to 30
- Flex buy/ sell holiday scheme
- Life Assurance
- Employee Assistance and Wellbeing Programmes
- Digital 24/7 GP Service available from Day 1
- Free private medical and dental healthcare after 2 years of service.
- Salary Sacrifice pension / cycle to work and car lease schemes
- Season Ticket Loans.
- Retail Discount Scheme
- Our Head Office location has multiple perks including a free onsite gym, free breakfasts, calendar of wellbeing events, free parking, and an onsite cafe.
Infrastructure Support Technician
Posted today
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Location: Hessle
Salary: Depending on experience
Job Type: Full-time, Permanent
We’re partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician.
This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful candidate will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment.
The Role:
This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future.
You’ll be working closely with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment.
Key Responsibilities of the Infrastructure Support Technician:
- Provide 2nd/3rd line support for core IT infrastructure.
- Support and maintain Microsoft Server environments, VMware, and SANs.
- Contribute to cloud migration tasks and integrations (Azure, SaaS platforms).
- Deliver technical fixes and contribute to broader security uplift projects as directed.
- Collaborate with wider IT team and contribute to project-based workstreams.
- Contribute to the service desk function across both BAU and project-based work.
- Provide clear documentation and deliver end-user training where required.
Must-Have Experience & Skills
- Proven 2nd/3rd line technical support experience within a medium-to-large environment.
- Proven background with Microsoft Server, Active Directory, SQL, and Microsoft 365.
- Strong troubleshooting capability across server, network, and user environments.
- Exposure to both on-premise and cloud-based environments.
- A self-motivated, proactive team player with a strong sense of ownership.
- Comfortable in lean, multi-hat roles.
- Manufacturing/production site experience is a bonus.
This is a fantastic opportunity for an infrastructure professional seeking a role with real impact and visibility. The business offers a supportive culture, diverse technical landscape, and the chance to work on meaningful, business-critical systems and projects.
If you're an experienced Infrastructure Support Technician ready for a new challenge in a forward-thinking organisation, we’d love to hear from you.
This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more.
Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
IT Support Technician
Posted today
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IT Support Technician
Join OSCA Technology as an IT Support Technician and play a key role in keeping our cutting-edge diagnostic systems running smoothly. You’ll support both our technicians and customers, troubleshooting issues, managing IT tools, and helping systems stay connected — all while developing your IT skills in a fast-moving tech environment.
Location: Nottingham- NG15 0EB
Salary: £28,000-£30,000 per annum circa
Type: Full-time, Permanent
About OSCA Technology
We combine digital innovation with automotive expertise to create advanced diagnostic tools used worldwide. Based in Nottingham , our team is passionate about making vehicle diagnostics smarter, faster, and more connected.
What You’ll Be Doing
- Setting up new starters with system and hardware access (e.g. Freshdesk, OSCA tools ).
- Purchasing tool tickets and subscriptions, with support from senior team members .
- Troubleshooting issues with diagnostic tools and vehicle connections .
- Managing updates and maintenance for diagnostic tools and local IT infrastructure .
- Testing and investigating OSCA tools returned by customers.
- Handling support calls from customers with connection or configuration issues .
- Assisting with onboarding new partners and completing related admin tasks.
- Working with senior IT staff on data retrieval, manipulation, and presentation .
- Supporting technicians in resolving connectivity and tool-related challenges.
- Liaising with manufacturers for technical or login support when required.
What We’re Looking For
- Interest in IT and automotive diagnostics .
- Strong problem-solving skills and attention to detail .
- Collaborative, proactive approach with excellent communication.
- Eagerness to learn and grow in a fast-paced tech environment.
Benefits & Development
- Increased holiday allowance with year of service.
- Death in service policy.
- Sick Pay.
- Salary Extras .
- Free on-site parking .
- Salary extras instant discounts.
- Employee Assistance Programme (EAP).
- Opportunities to develop technical expertise in automotive diagnostics .
Important: You must be authorised to work in the UK . No agencies please .
Other suitable skills and experience include IT Support Technician, IT Technician, IT Support Engineer, Technical Support Technician, IT Helpdesk, IT Support Analyst, Desktop Support.
IT Support Technician
Posted 2 days ago
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IT Support Technician
Salary: £24,000 to £7,000 per annum dependent on skills and experience
Wingerworth, Chesterfield, S42 6QW
Office based only – no option for hybrid working
Own transport and UK driving licence essential
Job Description:
Our client is a leading MSP with over 20 years’ experience, being founded back in 2001. Our aim: to help improve your business & work-life balance through modern IT solutions by offering world-class levels of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the market, enabling us to provide a huge variety of software & hardware options. Our IT Support & Management services make sure that not only are you receiving and using the best available, but that you’re getting the most out of it – maximizing your return of investment.
We are growing our team and are looking for an additional IT Support Technician.
This is a solely in person role, with no option for remote working. Own transport is required. Commute to our offices in Wingerworth Chesterfield. Prior experience in a similar job is beneficial, but not entirely necessary, we care more about the individual rather than experience. On the job training will be provided for the systems that you will be supporting. Salary range is up to £24,000 , option of promotion above this is possible for the right person. We operate a Company dress code of smart casual (shirt/jumper, black jeans/chinos/suit trousers – upon employment you will receive Greenfrog branded clothing). Occasional travel for work to client sites may be required. Immediate start available.
This is an ideal position for someone wanting to get into an IT role after their first job or moving from an existing ‘Level 1’ position at an existing IT firm.
What we are looking for:
- Excellent communication skills.
- Excellent data capture.
- Can do and willing to help attitude.
- Good end user patience.
- Ability to keep calm under pressure.
- Attentive nature.
- Keeping with a neat and tidy working policy.
Your responsibilities will include:
- Answering incoming technical calls.
- Raising and logging tickets.
- Resolving technical problems with end users.
- Helping the users over the phone and email.
- Remotely controlling users PCs to resolve issues.
- Communicating with suppliers/partners to resolve problems.
- Escalating problems where needed.
- Configuration of new client hardware.
Experience required:
- Previous office work experience.
- Email use for business purposes.
- Phone handling.
- UK Driver’s license & access to or use of your own car required.
Additional desirable experience:
- Previous experience working in an IT Support environment.
- Microsoft Azure cloud environments.
- 3CX telephony administration.
- Apple Mac user administration.
- Sage administration.
- History of working with Microsoft Windows network environments.
- Server administration.
- Network administration.
Must haves/Screening questions:
- Must be able to work legally in the UK.
- Must be comfortable in a permanent office environment.
- Must be able to reliably commute to our office location.
- Must have their own or access to a vehicle and a UK drivers license.
- Must have some form of prior work experience, specific IT experience is a bonus but not essential.
Interested? If you feel that you possess the relevant skills and experience then please send your cv by return.
Not open to agencies
INDLS
Product Support Technician
Posted 4 days ago
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The Product Support Specialist will provide excellent customer support by troubleshooting and resolving product technical issues for clients within the electrical engineering sector. This role is based in Stockport and requires a detail-oriented individual with a strong technical background.
Client Details
This small-sized organisation operates within the industrial and manufacturing industry, offering specialised solutions to its clients. Known for its commitment to quality and innovation, the company supports a wide range of customers with technical expertise and reliable products.
Description
Key responsibilities will consist of:
- Provide technical support to clients via phone, email, or virtual meetings.
- Handle all internal & external engineer enquiries.
- Diagnose and resolve product-related technical issues promptly.
- Build deep expertise in our full range of technology products and offer phone-based support to installing customers, helping them troubleshoot and resolve on-site issues.
- Manage return requests by inspecting, testing, and repairing hydraulic and electromechanical motors, control panels, and other returned technology components from installing customers.
- Provide technical assistance to both field and internal sales teams in response to their information requests.
- Document and track all customer interactions and resolutions in the system.
- Collaborate with other departments to ensure seamless problem-solving.
- Conduct product demonstrations and technical training for customers.
- Assist with the installation and configuration of equipment as required.
- Stay updated on product developments and industry trends to improve support quality.
- Ensure compliance with company protocols and customer service standards.
Profile
The successful candidate will possess:
- Experience in engineer technician trouble shooting.
- Avid eye for technical problem solving & keen ability to handle products during refund & repairing process
- Strong troubleshooting skills and the ability to resolve technical issues effectively.
- Knowledge of automated systems or related technologies.
- A proactive approach to learning new products and technologies.
- Educational qualifications in a technical or engineering-related field.
Job Offer
- Competitive salary of 25,200 to 30,800 per annum.
- Yearly bonus.
- Permanent role with opportunities for career growth.
- Hybrid working.
- Generous holiday allowance and supportive work environment.
- Access to training and development programmes within the engineering sector.
- Collaborative company culture focused on technical excellence.
IT Support Technician
Posted 7 days ago
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Job Description
An IT Support Technician with 1-2 years 1st line Helpdesk / IT Support experience will join the dedicated Service Desk of a thriving High-Tech Engineering company. You'llbringstrong communication skills as well as good troubleshooting skills.
This role is fully office based and applicants should reside within the Milton Keynes area.
The IT Support Technician responsibilities include:
- Troubleshooting and resolving hardware, software and network related issues.
- Providing 1st line support to end-users.
- Responding to helpdesk tickets via ServiceNow, email, in person and phone.
- Set up, configure and maintain desktop, laptops and printers.
- Perform hardware/software installations and upgrades.
The successful IT Support Technician will bring experience in:
- Minimum of 1-2 years working in a 1st line helpdesk or IT support role.
- Windows OS and Microsoft Office applications.
- PC/Laptop hardware and peripherals including printers.
- Active Directory along with VPN and anti-virus solutions.
- Basic networking concepts such as IP, DNS, DHCP.
- Mobile devices and mobile device management tools (Intune ideal)
The successful IT Support Technician will receive a competitive salary (details on application) with benefits to include Private Medical cover, Life Assurance, 25 days holiday (with trading available), retail discounts, career development and more.
IT Support Technician
Posted 7 days ago
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Job Description
Please note, this role is based on site in Bournemouth, Mon-Fri.
Job Responsibilities
- Deliver 1st & 2nd line technical support to staff and students, ensuring minimal disruption to learning.
- Diagnose and resolve hardware, software, and network issues efficiently.
- Escalate complex technical incidents where necessary and follow up to resolution.
- Maintain and update IT systems, documentation, and asset records.
- Support projects, upgrades, and routine maintenance across the IT infrastructure.
- Provide excellent customer service, ensuring users feel supported and informed.
About You
- Proven experience in a 2nd Line Support role.
- Strong troubleshooting skills across Windows, Office 365, and network environments.
- Excellent communication and interpersonal skills.
- A proactive, solution-focused approach with strong attention to detail.
- Ability to work independently and as part of a team in a fast-paced setting.
- A genuine interest in supporting education through technology.
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IT Support Technician
Posted 7 days ago
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Job Description
IT SUPPORT TECHNICIAN
BARNSLEY - OFFICE BASED
UP TO 26,500 + CAREER DEVELOPMENT AND GREAT CULTURE & SUPPORT
THE OPPORTUNITY:
This entry-level role is perfect for someone passionate about technology, eager to develop their skills, and looking to start a rewarding IT career.
You'll work closely with an experienced Network Operator who will provide hands-on mentoring and training. The role is highly practical and varied, covering both technical and user-facing responsibilities.
THE ROLE:
- Support and maintain IT network and physical servers, helping the company transition to cloud systems.
- Provide first-line support, troubleshooting hardware, software, phones, and connectivity issues.
- Monitor and resolve system issues to ensure smooth day-to-day operations, including monitoring systems.
- Assist with updates, projects, and system improvements to enhance IT services.
- Follow organisational processes, document work, and approach problems with accountability and a willingness to learn.
THE PERSON:
- Must have a genuine interest in IT and technology, with enthusiasm to learn and grow.
- Recent graduates or those newly qualified in IT or computing.
- Studying towards, or already holding, CompTIA A+ (or equivalent) certification.
- A full UK driving licence is desirable.
- Strong problem-solving skills, reliability, and a proactive attitude.
- Good communication skills and the ability to work collaboratively as part of a team.
- Positive work ethic, punctuality, and attention to detail.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
IT Support Technician
Posted 7 days ago
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Job Description
Do you enjoy working in a fast-paced environment? Have you worked within 1st line support before? Then this role may be for you! Please see the role below and apply if you feel you have the experience!
Job Title: IT Support Technician
Location: Liverpool
Salary: 30-35K per annum, DOE
Contract Type: Permanent
Hours: Monday to Friday
About the Role:
Our client is seeking a proactive and tech-savvy IT Support Technician to join their team. This is a fantastic opportunity for someone looking to grow within a supportive and dynamic environment.
You'll be the first point of contact for IT-related issues, providing essential support to staff both in-office and remotely. The role is initially temporary, with strong potential to become permanent depending on performance and business needs.
Key Responsibilities:
- Provide 1st line support for hardware, software, and network issues.
- Manage and triage incoming support tickets via the help desk system.
- Resolve straightforward technical issues independently.
- Escalate complex problems to 2nd line support or software development teams.
- Liaise with other departments for cross-functional support when needed.
- Support users working remotely across multiple offices.
- Assist with laptop repairs and basic troubleshooting.
- Maintain accurate records of support requests and resolutions.
Requirements:
- Previous experience in a 1st line support or similar IT role.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and customer service skills.
- Familiarity with ticketing systems and remote support tools.
- Ability to work in a fast-paced environment and manage multiple tasks.
Apply now!
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Adecco aim to respond to all applicants, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Engineering Support Technician
Posted 7 days ago
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Brighton - £28,000-£2,000 + Benefits - 4.5 days Mon-Thu 8:30-17:00, Fri 8:30-12:30
Hunters' valued and cutting-edge technology client, a leading provider of advanced computer-based measurement and automation systems, is seeking an Engineering Support Technician to join their technical team.
Engineering Support Technician The Role:
- Provide first-line technical support for sales and configuration teams
- Assist customers with product and application queries, pre- and post-sales
- Manage product returns, repairs, and technical issues in line with ISO standards
- Support product testing, compliance checks, and documentation approvals
- Deliver training and technical support to internal teams
- Help drive continuous improvement and Lean processes
- Relevant technical qualification or hands-on experience in electronics/computers
- Background in technical support and customer service
- Strong problem-solving and organisational skills
- Excellent communication skills and attention to detail
- Self-motivated, proactive, and able to work under pressure
- £2 000- 2,000 basic salary
- Private health and dental (after qualifying period)
- Non-contributory pension scheme
- Death in service benefit
- 25 days holiday + bank holidays
- Half-day Fridays