2,272 IT Support Technician jobs in the United Kingdom

Desktop Support Technician

Maidenhead, South East N2O

Posted 16 days ago

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Job Description

Permanent

About us

N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing. Trusted by some of the world’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online. Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.

The role

Due to our continuing growth, we are on the lookout for a Desktop Support Technician to join our Helpdesk team. The Helpdesk team are responsible for the support and maintenance of both software/hardware and all peripherals at our head office and across a number of remote sites. Your main responsibilities will be dealing with day to day queries via Freshservice, phone and email as well as face to face, supporting all Microsoft technologies; trouble-shooting challenging issues, you will be able to devise innovative solutions providing second line support to internal users.

Essential accountabilities:

  • Install and configure IT equipment and various technologies
  • Resolve incidents and upgrade different types of software and hardware
  • Take ownership of issues by carrying out problem analysis to implement solutions with the aim of restoring service to the customer quickly, escalating where necessary
  • Provide support for all Office 365 products
  • Responsible for Second line support duties both remotely and face to face, providing support for incident diagnosis and fault resolution
  • Accurately record, update and document requests using Freshservice
  • Offer remote support to satellite offices in Bedford, Nottingham, Colnbrook and Welwyn
  • Resolve incidents with printers, copiers, scanners and mobile devices including IOS, Windows and Android phones
  • Maintain a first class level of customer service ensuring that all customers are treated efficiently
  • Resolve incidents with MacOS devices
  • Follow the well documented Helpdesk best practice to a very high standard
  • Train and induct new starters into the business on various IT Technologies

Requirements

  • Educated to A level or equivalent preferably including a computing qualification
  • Excellent communication and inter personal skills with the ability to prioritise, multi-task and adapt to changes quickly
  • Be able to problem solve varied client queries, providing users with problem solving advice and guidance on common desktop applications
  • A thorough knowledge of Microsoft Windows 11 operating system and Windows Troubleshooting
  • Good knowledge of MacOS system
  • Have an excellent team working ethos
  • Keyboard skills to ensure quick and accurate data entry
  • Self-motivated with the ability to work in a fast moving environment
  • Able to work flexibly and provide necessary cover where needed as part of a shift system

Benefits

  • Up to £30,000 gross annual salary
  • 23 days annual leave plus bank holidays increasing each completed year to 30
  • Flex buy/ sell holiday scheme
  • Life Assurance
  • Employee Assistance and Wellbeing Programmes
  • Digital 24/7 GP Service available from Day 1
  • Free private medical and dental healthcare after 2 years of service.
  • Salary Sacrifice pension / cycle to work and car lease schemes
  • Season Ticket Loans.
  • Retail Discount Scheme
  • Our Head Office location has multiple perks including a free onsite gym, free breakfasts, calendar of wellbeing events, free parking, and an onsite cafe.
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Desktop Support Technician - Hull

East Riding of Yorkshire, Yorkshire and the Humber £30000 - £35000 Annually Principal IT

Posted 8 days ago

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permanent

IT Desktop Support Technician - 30,000/35,000 per annum - Hull

Principal IT are working with a leading UK food producer that are looking for an IT desktop support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software.

Reporting to the IT Manager, the role will is site based, 5 days a week (Monday-Friday)

Key Responsibilities:

  • Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards
  • Maintain PC's and peripheral devices with Planned Preventative Maintenance
  • Troubleshoot and resolve technical issues related to hardware, software, networking and peripheral technology
  • Responsible for the update of the IT Helpdesk ticketing system by maintaining accurate records in respect of actions taken, histories and updating information on the system as and when required
  • Create tickets to record technical issues and solutions, escalating issues to senior team members when necessary
  • Responsible for the ongoing patch and vulnerability management of many of the company devices
  • Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant

Requirements:

  • Proven work experience as a Desktop Support Engineer, Technical Support or similar
  • Good language and communication skills
  • Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous
  • Familiarity with Office 365, Network troubleshooting and MS Intune
  • Excellent problem solving and multitasking skills
  • Strong experience of working with Microsoft Windows OS with some experience of Android/iOS
  • Ability to work as part of a team

The Package:

If successful our client is offering a salary between 30,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme.

How to Apply :

If you are interested in hearing more about this IT desktop support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn.

INDGH

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Desktop Support Technician - Hull

Kingston upon Hull, Yorkshire and the Humber Principal IT

Posted 4 days ago

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Job Description

full time

IT Desktop Support Technician - 30,000/35,000 per annum - Hull

Principal IT are working with a leading UK food producer that are looking for an IT desktop support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software.

Reporting to the IT Manager, the role will is site based, 5 days a week (Monday-Friday)

Key Responsibilities:

  • Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards
  • Maintain PC's and peripheral devices with Planned Preventative Maintenance
  • Troubleshoot and resolve technical issues related to hardware, software, networking and peripheral technology
  • Responsible for the update of the IT Helpdesk ticketing system by maintaining accurate records in respect of actions taken, histories and updating information on the system as and when required
  • Create tickets to record technical issues and solutions, escalating issues to senior team members when necessary
  • Responsible for the ongoing patch and vulnerability management of many of the company devices
  • Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant

Requirements:

  • Proven work experience as a Desktop Support Engineer, Technical Support or similar
  • Good language and communication skills
  • Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous
  • Familiarity with Office 365, Network troubleshooting and MS Intune
  • Excellent problem solving and multitasking skills
  • Strong experience of working with Microsoft Windows OS with some experience of Android/iOS
  • Ability to work as part of a team

The Package:

If successful our client is offering a salary between 30,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme.

How to Apply :

If you are interested in hearing more about this IT desktop support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn.

INDGH

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IT support technician

Somerset, South West £26000 - £30000 Annually Hunter Selection

Posted today

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Job Description

permanent

IT support technician- Bridgwater (Onsite) - 26K-29K


I am seeking an IT support technician to work within a growing MSP, supporting a host of external clients on their IT needs. The successful IT support technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team and escalating tickets when needed.

Benefits:

  • 22 days holiday + bank holiday
  • Career progression
  • Company pension

As the successful IT support technician, you will have experience in some of the following:

  • Experience in an MSP
  • Have a relevant qualification in IT
  • Experience in supporting Microsoft office- Exchange, Intune, OneDrive
  • A good understanding of the basics of networking
  • Experience with Active Directory, DNS, DHCP
  • Excellent customer service skills
  • Excellent communication skills


This is an urgent vacancy, so please apply early to avoid disappointment.

If you are interested in the role of IT support technican or are looking for something similar, please contact Harry Davies directly.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.


Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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Production Support Technician

Oxford, South East £25000 Annually Mars Recruitment

Posted today

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Job Description

permanent
Production Support Technician | Oxford | £25,000 plus a 4-day week every other & benefits:
  
MARS Recruitment is exclusively recruiting a Production Support Technician to join a world leader in the design and manufacturing of scientific instrumentation. You will carry out a diverse range of support activities, as part of the Production Team, depending on business requirements. You could be helping build mechanical assemblies, kitting out parts for build, helping with the warehouse and stores area, and the facilities team. This is a role which you will learn all aspects of the business, but naturally the path would be the complex mechanical assembly in production.
  
This Production Support Technician would really suit an engineering college or apprenticeship leaver who is looking for their first role within a specialist manufacturer. The following experience and skills are essential criteria:
  • Driving, with full, clean driving licence
  • Experience in a manufacturing environment
  • Attention to detail
  • Willingness to learn and develop new skills
Our client is offering an excellent salary and benefits package including 25 days holiday, contributory pension, life insurance, relaxed and flexible working environment. Every other week you will be able to take up on a 4-day working week.
  
If your looking for your first role within production or engineering and this role sounds of interest, please send in an application to Lee at MARS recruitment.
  
MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven’t heard back in this time your application has been unsuccessful at this time.
  
MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
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Electronics Support Technician

Berkshire, South East Matchtech

Posted 1 day ago

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Job Description

permanent
As an Electronics Support Technician, you will work as part of a small team supporting the fault diagnosis/ repair, build and refurbishment of electro-optical and electronic equipment.


The Electronics Support Technician covers electro-optical and electronic equipment, and associated test equipment, tools and support equipment, as required.


Main responsibilities:
  • Fault diagnosis and repair of the Optical and electronic equipment to meet turnaround times and quality levels.
  • Fault diagnosis and repair of supporting equipment covering, to meet turnaround times and quality levels.
  • Provision of a technical query answering service to customers including out-of-hours coverage where contracted for.
  • Recording work on the Company failure reporting system(s) to ensure a full audit trail is available for long-term trend analysis.
  • Production activities including inspection and acceptance testing for all new equipment.
  • Implementation of hardware and software modifications and testing as required.
  • Adherence to all airworthiness aspects of the equipment.
  • Work in a safe and efficient manner
  • Ensuring the company security policy is adhered to.
  • Manage security of information as defined in the Security manual.


Experience needed:
  • An awareness of Workplace Safety & Airworthiness Standards and practices.
  • An HNC or equivalent in electronics servicing techniques.
  • An awareness of Communications and digital recording techniques and theory.
  • Experience of electronic equipment used in land, sea and air environments.
  • Experience of working in an electronic servicing workshop.
  • Experience of working with lasers, CCD Cameras, FLIR Cameras, airborne electronic pods or equipment.
  • Computer literacy with Microsoft Office.


Desirable:
  • Experience in the Defence / Aerospace or safety regulated environment would be advantageous.
  • Knowledge of Military or Aviation support environments.
  • Experience in operating heavy lifting equipment and forklift trucks.
  • An awareness of Electro/Optical techniques and theory including Infrared, CCD and lasers.



If you feel like you don't meet every qualification, we encourage you to reach out an apply.


Company Benefits
Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including:
  • Annual Bonus
  • Private Medical Cover
  • 25 days' holiday with the option to buy an extra 5
  • Pension Contribution
  • 4 x Life Assurance Cover
  • Flexible working hours with a 1pm finish on a Friday
  • Flexible benefits including cycle to work scheme, will writing and more

Company Details:
  • Want to Join a business who's capabilities address the highest classification levels of High Grade and Type 1 National Security, across a growing and thriving sector?
  • The company not only produce products which are used in some of the most challenging environments in the world but have a number of awards under their belt!
  • A reputable business who, have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme!
  • Brand new site for 2023! Onsite Caf, Free parking, Table Tennis and more!
  • Full range of company benefits, flexible working, training, development and clear career progression!

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Product Support Technician

Leicestershire, East Midlands £23800 Annually Euro-Projects Recruitment Ltd

Posted 1 day ago

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Job Description

permanent

Product Support Technician

  • Full training and development will be provided! Would suit someone who enjoys problem solving with a good eye for detail. Due to the nature of product, someone with an interest in technology would be ideal.
  • Excellent bonus scheme available alongside a range of benefits, including healthcare, 25 days holiday + banks, and an on site Gym.

As Product Support Technician, the primary function of this position is to support customers with product returns and assessing faults. The product is electronic hardware and has a software element so we need someone who enjoys more technical products in general. The role would suit an inquisitive mindset and a positive mindset to help customer related issues.

Salary: Starting salary of 23,800 + bonus (c3,200) + 25 days holiday + pension scheme + free gym + other benefits

This Product Support Technician job will suit:

  • Someone who enjoys working with technical products and learning about how they operate
  • Reliable, a team player, and comfortable with IT packages.
  • Good attention to detail.
  • Strong communication skills and an ability to help customers.

The Product Support Technician jobs working environment, opportunities and rewards:

  • To join a market leader and distributor within their industry sector
  • Modern facility, comfortable working environment, friendly business and excellent team environment & culture.
  • Excellent benefits and internal scope for future progression.

The Product Support Technician job will involve:

  • Some testing duties and loading of software onto products. Training can be provided.
  • Loading specific software onto the relevant products.
  • Communicating with customers via phone or email.

This job is commutable from Coalville, Shepshed, Loughborough, Ashby and Leicester

To apply please contact Joe Parker at Euro Projects Recruitment Ltd.

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IT Support Technician

Cambridgeshire, Eastern £30000 - £37000 Annually Zero Surplus

Posted 2 days ago

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Job Description

permanent

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team?

If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation.

Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company.

As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site.

You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business.

You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role.

In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving.

This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today.


Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England.

For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period.

Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

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IT Support Technician

Berkshire, South East £15 - £20 Hourly Think FE Ltd

Posted 2 days ago

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temporary
IT Support Technician (1st & 2nd Line / Networking) — Temp Contract until Christmas

Location: Berkshire (Based at BCA, with travel between all 4 campuses)
Duration: Temporary, until Christmas 2025 (with possibility of extension)
Hours: Full‑time
Pay: £15‑£0 per hour (PAYE), depending on experience; plus 45p per mile for travel between sites
  
About the College
A further education college that is part of the Windsor Forest Colleges Group (which includes BCA) has recently been rated Good by Ofsted.
We are seeking an experienced 2nd Line / Networking Technician to join the IT team on a temporary basis, supporting across all four campuses.
  
What You’ll Be Doing
  • Provide 1st and 2nd line IT support, including networking tasks, across all campuses — hardware, software, connectivity.
  • Maintain IT/AV/printing devices: PCs (Windows 10 & 11), iOS, Android, Chrome OS; printers; servers running Windows Server 2016, 2019, 2022; Microsoft 365 environment.
  • Install, test, configure, maintain both hardware and software components.
  • Troubleshoot network issues, ensure resilience and reliability of services.
  • Assist in maintaining cybersecurity practices and ensuring compliance.
  • Travel between sites as needed (you will be based mainly at BCA).
  
Who We’re Looking For
  • Substantial experience in a 2nd line support / networking role.
  • Qualifications: Level 3 in IT‑related subject; additional qualifications (e.g. Microsoft, Cisco) are a strong plus.
  • Familiarity with latest operating systems: Windows 10 & 11; also iOS, Android, Chrome OS.
  • Experience with Windows Servers (2016, 2019, 2022) and Microsoft 365.
  • Confident understanding of networking fundamentals and cybersecurity best practices.
  • Reliable, able to work independently, and willing to travel between campuses.
  
What We Offer
  • Competitive hourly rate: £15‑20/hr (depen ng on experience)
  • 45p per mile travel expenses for travel between sites
  • Opportunity to work in a supportive FE college environment, gaining experience and potentially extending the role beyond Christmas
  
Next Steps
Once you’ve applied, one of our friendly further education consultants will give you a call to discuss this opportunity. The college will move quickly for the right applicant, and they have a simple and concise interview process. Think FE Ltd. are acting as an employment business for this position. Working for/with Think FE Ltd. is subject to agreement to our Terms and Conditions.
  
Data Policy
Your data will be stored by Think FE Ltd. solely for the purpose of helping you to find work. By hitting apply you consent to your data being used in this way. We will confirm with you by email immediately with a full breakdown of how your data is used, and you may opt out fully or in part at any time. Your data will not be passed on to 3rd parties without your permission.
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IT Support Technician

Hampshire, South East £30000 - £35000 Annually Kiota Recruitment

Posted 3 days ago

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Job Description

permanent

We are working with a well-established Engineering and hire business seeking an IT Support Technician to strengthen their in-house IT team.

The IT Support Technician will provide first and second line support, helping staff with everything from day-to-day IT queries to the deployment of new systems.

The role covers troubleshooting hardware and software, managing mobile devices, maintaining network connections, and supporting business-critical applications.

Key Duties & Responsibilities:

  • Provide helpdesk support across software, hardware, mobile devices, and cybersecurity
  • li>Troubleshoot local and wide area networks, Wi-Fi access, and branch connections, escalating when needed
  • Set up, install, and configure IT equipment including laptops, desktops, phones, and tablets
  • Deploy and maintain Microsoft 365 applications and Windows-based systems
  • Ensure accurate records of IT assets, stock levels, and user assignments are kept up to date
  • Support and document IT processes, procedures, and troubleshooting guides
  • Assist with IT projects and new system rollouts
  • Provide user training and ensure all work aligns with H&S and cybersecurity best practice

Skills & Experience Required:

  • Proven experience in IT support, ideally in a fast-paced business environment
  • Strong knowledge of Microsoft Windows and Microsoft 365
  • Understanding of networks, Wi-Fi, and general cybersecurity practices
  • Confident problem-solver with excellent attention to detail
  • Able to explain technical issues clearly to non-technical colleagues
  • A Level (or equivalent) in ICT – a degree in IT is desirable but not essential
  • < i>ITIL foundation qualification (or working knowledge)
  • Full UK driving licence with flexibility to travel to branch sites

Summary:

Position: IT Support Technician

Location: Chandlers Ford

Type:   Permanent, full-time

Salary: £30,000 - £35,000 Including Bonus + Benefits

Start: Notice dependent

If you’re an IT Support/ Helpdesk Technician looking for a varied role where you’ll work across systems, networks, and projects, this is a great chance to join a supportive in-house team and make a real impact.

Apply now or contact the Kiota team for more details.

This advertiser has chosen not to accept applicants from your region.
 

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