2,072 IT Support Technician jobs in the United Kingdom

IT Desktop Support Technician - 30,000/35,000 per annum - Hull

Principal IT are working with a leading UK food producer that are looking for an IT desktop support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software.

Reporting to the IT Manager, the role will is site based, 5 days a week (Monday-Friday)

Key Responsibilities:

• Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards
• Maintain PC's and peripheral devices with Planned Preventative Maintenance
• Troubleshoot and resolve technical issues related to hardware, software, networking and peripheral technology
• Responsible for the update of the IT Helpdesk ticketing system by maintaining accurate records in respect of actions taken, histories and updating information on the system as and when required
• Create tickets to record technical issues and solutions, escalating issues to senior team members when necessary
• Responsible for the ongoing patch and vulnerability management of many of the company devices
• Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant

Requirements:

• Proven work experience as a Desktop Support Engineer, Technical Support or similar
• Good language and communication skills
• Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous
• Familiarity with Office 365, Network troubleshooting and MS Intune
• Excellent problem solving and multitasking skills
• Strong experience of working with Microsoft Windows OS with some experience of Android/iOS
• Ability to work as part of a team

The Package:

If successful our client is offering a salary between 30,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme.

How to Apply :

If you are interested in hearing more about this IT desktop support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn.

INDGH

2nd Line Desktop Support Technician

YO25 Based

28000 - 32000 DOE

Monday to Friday

Remote working available after 6 month probation

The Opportunity:

We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT support to all our customers, ensuring the highest levels of customer service are maintained.

Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs.

Key Responsibilities:

• Maintain an accurate and up to date record of all issues encountered, the corrective steps undertaken, and any resolutions found during the investigation.
• Completing builds of Laptops, mobile phones and iPads especially around the decommissioning and reprovision of newer devices at expiry and undertaking repairs on all equipment.
• Processing leavers on our systems, including unassigning equipment and preparing hardware for the next potential user.
• Maintain the customer services levels as offered in the enterprise Service Level Agreement (SLA) - In line with business priority.
• Understand the functional requirements of customers to ensure the most appropriate solution is identified, evaluated, tested and implemented - speedily but accurately.
• Procure, Install, Configure, Distribute and Maintain customer hardware, operating systems and applications.
• To be proactive and observant with any potential security risks if identified and feedback to the Service Desk Manager.
• To be able to have flexibility with varying day-shift patterns.
• To manage and contribute to strategic projects as identified by the Service Desk Manager.

Hours: Monday - Friday 37hrs total (Mon-Thurs 8:30am - 5:00pm, Fri 8:30am - 4:30pm)

Job Types: Full-time, Permanent

Expected hours: 37 per week

Additional pay:

• Yearly bonus

Benefits:

• Company events
• Company pension
• Discounted or free food
• Free parking
• On-site parking
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Prestige Recruitment Specialists Limited is an award-winning independent recruitment agency that has been firmly established for over 30 years throughout the UK.

2nd Line Desktop Support Technician

YO25 Based

28000 - 32000 DOE

Monday to Friday

Remote working available after 6 month probation

The Opportunity:

We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT support to all our customers, ensuring the highest levels of customer service are maintained.

Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs.

Key Responsibilities:

• Maintain an accurate and up to date record of all issues encountered, the corrective steps undertaken, and any resolutions found during the investigation.
• Completing builds of Laptops, mobile phones and iPads especially around the decommissioning and reprovision of newer devices at expiry and undertaking repairs on all equipment.
• Processing leavers on our systems, including unassigning equipment and preparing hardware for the next potential user.
• Maintain the customer services levels as offered in the enterprise Service Level Agreement (SLA) - In line with business priority.
• Understand the functional requirements of customers to ensure the most appropriate solution is identified, evaluated, tested and implemented - speedily but accurately.
• Procure, Install, Configure, Distribute and Maintain customer hardware, operating systems and applications.
• To be proactive and observant with any potential security risks if identified and feedback to the Service Desk Manager.
• To be able to have flexibility with varying day-shift patterns.
• To manage and contribute to strategic projects as identified by the Service Desk Manager.

Hours: Monday - Friday 37hrs total (Mon-Thurs 8:30am - 5:00pm, Fri 8:30am - 4:30pm)

Job Types: Full-time, Permanent

Expected hours: 37 per week

Additional pay:

• Yearly bonus

Benefits:

• Company events
• Company pension
• Discounted or free food
• Free parking
• On-site parking
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Prestige Recruitment Specialists Limited is an award-winning independent recruitment agency that has been firmly established for over 30 years throughout the UK.

• Assisting in the safe and efficient operation of the plant, complying with environmental regulations at all times
• Performing plant walk rounds to monitor and test all outside plant equipment. This including steam turbines, boilers, pumps, water treatment plant and more
• Identifying issues and defects in the operation of the plant performing first line maintenance duties when required
• Operating overhead cranes, forklift trucks and other mobile plant when required

• An engineering qualification such as ONC / HNC / NVQ / City & Guilds is desirable. However, consideration will be given to candidates able to demonstrate an equivalent level of practical experience
• Ideally qualified with an IOSH or similar Health & Safety certificate

• Able to demonstrate excellent written & verbal communication skills
• At least 3 years' experience in process plant operations. This could be from a power station, refinery or a petrochemical facility. Royal Navy marine engineers will also be considered.
• A solid understanding of health & safety in an engineering environment

• Highly competitive salary
• Bonus opportunity
• Opportunity to join a large power station

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.

• Assisting in the safe and efficient operation of the plant, complying with environmental regulations at all times
• Performing plant walk rounds to monitor and test all outside plant equipment. This including steam turbines, boilers, pumps, water treatment plant and more
• Identifying issues and defects in the operation of the plant performing first line maintenance duties when required
• Operating overhead cranes, forklift trucks and other mobile plant when required

• An engineering qualification such as ONC / HNC / NVQ / City & Guilds is desirable. However, consideration will be given to candidates able to demonstrate an equivalent level of practical experience
• Ideally qualified with an IOSH or similar Health & Safety certificate

• Able to demonstrate excellent written & verbal communication skills
• At least 3 years' experience in process plant operations. This could be from a power station, refinery or a petrochemical facility. Royal Navy marine engineers will also be considered.
• A solid understanding of health & safety in an engineering environment

• Highly competitive salary
• Bonus opportunity
• Opportunity to join a large power station

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.

Excellent Opportunity for a highly motivated 1st and 2nd Line Desktop Support Specialist (30,000 - 35,000 + excellent benefits) to join this professional firm in Newcastle. If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services) , this could be the ideal position for you.

Responsibilities will include:

• Provide Level 1 and 2 desktop support to a global user base
• Hardware deployment (PC, Laptops, phones, etc.) and standardisation
• Hardware repairs and replacements
• Desk organization/standardization and troubleshooting
• Inventory management and organization (Office, Homes, and DCs)
• Endpoint Management / Software Installations
• Audio/Visual (AV) support
• Patch management
• Work face-to-face on issues with users
• Deliver end-user technical support and training
• Conduct meeting room checks and assist with AV setup in the meeting rooms
• Assist with basic network troubleshooting
• Assist with mobile device management and MDM platform

Required Skills

• Good knowledge of Windows 10 / 11
• Good desktop troubleshooting skills across hardware and software
• Experience supporting AV systems
• Cable patching experience in comms rooms
• Service management tool experience
• Office 365 (Exchange, Teams, OneDrive)
• Basic Knowledge of Active Directory
• Capable of working with users face-to-face, strong interpersonal skills
• Strong ownership mindset and attention to detail
• Basic Powershell experience
• Experience with Azure Virtual Desktop is a plus

Excellent Opportunity for a highly motivated 1st and 2nd Line Desktop Support Specialist (30,000 - 35,000 + excellent benefits) to join this professional firm in Newcastle. If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services) , this could be the ideal position for you.

Responsibilities will include:

• Provide Level 1 and 2 desktop support to a global user base
• Hardware deployment (PC, Laptops, phones, etc.) and standardisation
• Hardware repairs and replacements
• Desk organization/standardization and troubleshooting
• Inventory management and organization (Office, Homes, and DCs)
• Endpoint Management / Software Installations
• Audio/Visual (AV) support
• Patch management
• Work face-to-face on issues with users
• Deliver end-user technical support and training
• Conduct meeting room checks and assist with AV setup in the meeting rooms
• Assist with basic network troubleshooting
• Assist with mobile device management and MDM platform

Required Skills

• Good knowledge of Windows 10 / 11
• Good desktop troubleshooting skills across hardware and software
• Experience supporting AV systems
• Cable patching experience in comms rooms
• Service management tool experience
• Office 365 (Exchange, Teams, OneDrive)
• Basic Knowledge of Active Directory
• Capable of working with users face-to-face, strong interpersonal skills
• Strong ownership mindset and attention to detail
• Basic Powershell experience
• Experience with Azure Virtual Desktop is a plus

Location: Birmingham

Full-time: Permanent
Salary: up to £40,000pa + Bonus

Are you a Technical Support Technician or design graduate with an interest in fire safety, product compliance, or performance testing? This could be your ideal next step.

We're working with a specialist manufacturer in the steel doors, frames, and windows sector, currently looking to bring in a Technical Support Technicianto sup.

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The role of Electronic Support Technician involves providing technical assistance and maintenance within the engineering and manufacturing department. This temporary position in Derby is ideal for someone with a strong understanding of electronics and industrial systems.

Client Details

The employer is a small-sized organisation within the industrial and manufacturing sector. Known for its focus on engineering excellence, the company offers a supportive and professional working environment in Derby.

Description

• Conduct troubleshooting and repairs on electronic equipment and systems.
• Assist with the installation and maintenance of industrial machinery.
• Perform routine checks to ensure operational efficiency of electronic components.
• Document technical issues and provide detailed reports.
• Collaborate with the engineering team to enhance system performance.
• Ensure compliance with health and safety regulations at all times.
• Support testing procedures for new electronic systems or upgrades.
• Respond promptly to technical support requests and resolve issues effectively.

Profile

A successful Electronic Support Technician should have a background in something like electronics, straight from college would be fine, if you had studied a HNC/HND.

Job Offer

• An hourly rate of approximately 13-16 per hour plus holiday pay
• A temporary role offering flexibility and variety in Derby
• Opportunity to work within the industrial and manufacturing sector.
• A supportive environment with a focus on engineering expertise.

If you have the skills and experience to excel as an Electronic Support Technician, we encourage you to apply today for this exciting opportunity in Derby