40 Itil jobs in the United Kingdom

ITIL Change Manager - Inside IR35 - 375 - 425 per day (Umbrella) c. 2 days per week onsite

A large global business, who have recently transitioned from a federated global IT function are seeking and ITIL Change Manager, with experience of ITSM tooling, as they transition from their current ITSM tool, to Ivanti Neurons. This role requires an experienced ITIL change manager who can play a large part in owning the change module and driving service model forward. They are seeking someone with a strong change mindset and the ability to win hearts and minds, who can own IT Change, build relationships across a complex business and act as an advocate for change in a complex organisation structure.

This role is Inside IR35 and there is the potential for a longer term, permanent engagement.

ITIL Change Manager - Inside IR35 - 375 - 425 per day (Umbrella) c. 2 days per week onsite

A large global business, who have recently transitioned from a federated global IT function are seeking and ITIL Change Manager, with experience of ITSM tooling, as they transition from their current ITSM tool, to Ivanti Neurons. This role requires an experienced ITIL change manager who can play a large part in owning the change module and driving service model forward. They are seeking someone with a strong change mindset and the ability to win hearts and minds, who can own IT Change, build relationships across a complex business and act as an advocate for change in a complex organisation structure.

This role is Inside IR35 and there is the potential for a longer term, permanent engagement.

Continual Improvement Manager

60,000 - 69,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc)

This role can be remote/home based, with occasional travel to Warwickshire

Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client.

As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes.

Key Responsibilities:

• Lead the identification, development, and implementation of continual improvement initiatives across services, processes, and performance frameworks.
• Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases.
• Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions.
• Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation.
• Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment with organisational goals.
• Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity.
• Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies.

Experience & Skills:

• Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments.
• Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation.
• Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes.
• Excellent analytical skills with the ability to interpret service performance data and generate actionable insights.
• Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and senior leaders.
• Strong facilitation and communication skills, with experience running service reviews, retrospectives, and improvement boards.
• ITIL v4 desirable.

TXP has a relaxed environment with a hybrid working model and we are committed to ensuring all our people have a good work-life balance. We have been placed on both lists for Great places to work & Best workplaces for Well-being and take pride in the work we have put in to creating a positive culture here at TXP.

If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration.

TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Continual Improvement Manager

60,000 - 69,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc)

This role can be remote/home based, with occasional travel to Warwickshire

Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client.

As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes.

Key Responsibilities:

• Lead the identification, development, and implementation of continual improvement initiatives across services, processes, and performance frameworks.
• Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases.
• Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions.
• Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation.
• Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment with organisational goals.
• Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity.
• Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies.

Experience & Skills:

• Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments.
• Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation.
• Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes.
• Excellent analytical skills with the ability to interpret service performance data and generate actionable insights.
• Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and senior leaders.
• Strong facilitation and communication skills, with experience running service reviews, retrospectives, and improvement boards.
• ITIL v4 desirable.

TXP has a relaxed environment with a hybrid working model and we are committed to ensuring all our people have a good work-life balance. We have been placed on both lists for Great places to work & Best workplaces for Well-being and take pride in the work we have put in to creating a positive culture here at TXP.

If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration.

TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Umbrella Engagement - One / Two Days per week on site at Head Office in Northern England.

Must hold an ITIL accreditation within Service Management - ideally Change Management.

Must have significant experience around all aspects of Change Management and have worked within a Service Management Team in a fast paced Medium / Large sized Organisation.

Chairing CAB etc.

Initial 6 month engagement - poten.

WHJS1_UKTJ

Change Management Specialist

Location: Predominantly Remote but with infrequent travel to London and Windsor required

Working Pattern: Full Time

Industry: Utilities

Duration: 6 months (with potential for extension)

Rate: Circa £550 per day Outside IR35

Our client is dedicated to driving transformation and innovation within the utilities sector. As part of the Group Functions 2030 Programme, we are seeking a highly skilled and motivated Change Management Specialist to join our dynamic team. This role is pivotal in ensuring the successful implementation of change initiatives that enhance operational efficiency and employee engagement.

About the Role:

The Change Management Specialist will be responsible for determining high-level change impacts, designing employee journeys for impacted areas, and driving the execution of change initiatives. The ideal candidate is a strategic thinker with excellent communication and project management skills, capable of navigating the complexities of organisational change.

Key Responsibilities:

• Change Impact Analysis: Assess high-level change impacts and design comprehensive employee journeys for areas affected by changes.
• Process Documentation: Accurately record changes to processes, roles, and responsibilities within the new operating model to ensure clarity and alignment.
• Change Execution: Lead the execution of change initiatives by coordinating rollout activities and tracking progress against key performance indicators (KPIs).
• Leadership Support: Provide essential support to business leaders in managing the change process, ensuring alignment and understanding across teams.
• Adoption Facilitation: Actively facilitate the adoption of new processes, systems, and tools to enhance productivity and engagement.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, organisational Development, or a related field.
• Proven experience in change management, organisational development, or a similar role.
• Strong understanding of change management principles, methodologies, and tools.
• Excellent communication and interpersonal skills, with an ability to engage and influence stakeholders at all levels.
• Demonstrated capability to work collaboratively with cross-functional teams.
• Strong project management skills with the ability to manage multiple priorities effectively.

Skills:

• Change impact analysis
• Process documentation
• Project management
• Leadership support
• Communication and facilitation
• KPI tracking and reporting

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Change Management Specialist

Location: Predominantly Remote but with infrequent travel to London and Windsor required

Working Pattern: Full Time

Industry: Utilities

Duration: 6 months (with potential for extension)

Rate: Circa £550 per day Outside IR35

Our client is dedicated to driving transformation and innovation within the utilities sector. As part of the Group Functions 2030 Programme, we are seeking a highly skilled and motivated Change Management Specialist to join our dynamic team. This role is pivotal in ensuring the successful implementation of change initiatives that enhance operational efficiency and employee engagement.

About the Role:

The Change Management Specialist will be responsible for determining high-level change impacts, designing employee journeys for impacted areas, and driving the execution of change initiatives. The ideal candidate is a strategic thinker with excellent communication and project management skills, capable of navigating the complexities of organisational change.

Key Responsibilities:

• Change Impact Analysis: Assess high-level change impacts and design comprehensive employee journeys for areas affected by changes.
• Process Documentation: Accurately record changes to processes, roles, and responsibilities within the new operating model to ensure clarity and alignment.
• Change Execution: Lead the execution of change initiatives by coordinating rollout activities and tracking progress against key performance indicators (KPIs).
• Leadership Support: Provide essential support to business leaders in managing the change process, ensuring alignment and understanding across teams.
• Adoption Facilitation: Actively facilitate the adoption of new processes, systems, and tools to enhance productivity and engagement.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, organisational Development, or a related field.
• Proven experience in change management, organisational development, or a similar role.
• Strong understanding of change management principles, methodologies, and tools.
• Excellent communication and interpersonal skills, with an ability to engage and influence stakeholders at all levels.
• Demonstrated capability to work collaboratively with cross-functional teams.
• Strong project management skills with the ability to manage multiple priorities effectively.

Skills:

• Change impact analysis
• Process documentation
• Project management
• Leadership support
• Communication and facilitation
• KPI tracking and reporting

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job title: Junior Change Management Engineer

Location : Warwick

Salary: 33,000 to 36,000 plus 5% annual bonus

Contract: 12-month Fixed term contract, working on-site full time

Our client a leading energy provider in the Warwick area has a requirement for a Junior Change Management Engineer to join their team in an exciting and vital transformation period, bringing energy to life. They are passionate about both operating the network safely and providing reliable quality of supply for their customers. At the heart of achieving these outcomes is the effective control and operation of our network.

SCADA systems are critical for the real-time operation of the electricity transmission system, ensuring safety and system security standards are always maintained.

This role is responsible for the continued, reliable operation of the network SCADA solution, establishing and then maintaining new ways of working, planning, and supporting network assets and SCADA solution changes, driving efficiency of tools and data access, whilst maintaining safety, and a deliverable plan of change activities.

The successful candidate will have the following desirable skills and experience; However, training and ongoing support is available:

SKILLS/EXPERIENCE

• Educated to either Electrical HNC or degree level/ ideally in a STEM subject (Science, Technology, Engineering, Mathematics) - electrical engineering preferred.
• Previous Project Management experience
• Technical understanding of electricity - desirable.
• Knowledge of Cyber security risks - desirable.
• Change management and process efficiency ( 6 Sigma/Lean) - desirable.
• Knowledge of data bases, displays and network modelling.
• Have high personal standards of work and attention to detail.
• Ability to communicate effectively with all members of the team and stakeholders.
• Competent user of Microsoft Office applications.

Enhanced security checks will be required for this role.

You will be a valued member of our Adecco Emerging Talent function working onsite with a market-leading organisation, initially, the assignment is initially for 12 months with scope for transitioning permanently in the future, so you need to be someone with a permanent mindset!

If you have the experience and desire to work for a well-respected organisation offering personal and professional support, growth and development, then you could be a perfect fit for the team and we want to hear from you - APPLY NOW.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Adecco Emerging talent is an employment consultancy and operates as an equal opportunities' employer.

Job title: Junior Change Management Engineer

Location : Warwick

Salary: 33,000 to 36,000 plus 5% annual bonus

Contract: 12-month Fixed term contract, working on-site full time

Our client a leading energy provider in the Warwick area has a requirement for a Junior Change Management Engineer to join their team in an exciting and vital transformation period, bringing energy to life. They are passionate about both operating the network safely and providing reliable quality of supply for their customers. At the heart of achieving these outcomes is the effective control and operation of our network.

SCADA systems are critical for the real-time operation of the electricity transmission system, ensuring safety and system security standards are always maintained.

This role is responsible for the continued, reliable operation of the network SCADA solution, establishing and then maintaining new ways of working, planning, and supporting network assets and SCADA solution changes, driving efficiency of tools and data access, whilst maintaining safety, and a deliverable plan of change activities.

The successful candidate will have the following desirable skills and experience; However, training and ongoing support is available:

SKILLS/EXPERIENCE

• Educated to either Electrical HNC or degree level/ ideally in a STEM subject (Science, Technology, Engineering, Mathematics) - electrical engineering preferred.
• Previous Project Management experience
• Technical understanding of electricity - desirable.
• Knowledge of Cyber security risks - desirable.
• Change management and process efficiency ( 6 Sigma/Lean) - desirable.
• Knowledge of data bases, displays and network modelling.
• Have high personal standards of work and attention to detail.
• Ability to communicate effectively with all members of the team and stakeholders.
• Competent user of Microsoft Office applications.

Enhanced security checks will be required for this role.

You will be a valued member of our Adecco Emerging Talent function working onsite with a market-leading organisation, initially, the assignment is initially for 12 months with scope for transitioning permanently in the future, so you need to be someone with a permanent mindset!

If you have the experience and desire to work for a well-respected organisation offering personal and professional support, growth and development, then you could be a perfect fit for the team and we want to hear from you - APPLY NOW.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Adecco Emerging talent is an employment consultancy and operates as an equal opportunities' employer.