183 Itil Manager jobs in the United Kingdom

Job title: Commercial Change Executive

Location: London,

Job Type: Permanent/ full-time (37.5 hours per week)

Responsibilities:

• Lead the co-ordination of product launches and enhancements, working with external partners on change management and testing, and ensuring all governance and stakeholder sign-offs are completed and documented.

• Champion the accuracy and effectiveness of financial promotions, including reviewing how our offers appear to customers and monitoring representative examples, by collaborating with internal teams to uphold regulatory standards and brand integrity.

• Partner with the Marketing team to optimise the customer journey and web design, ensuring commercial objectives and customer experience are aligned and continuously improved.

• Conduct competitor research, including analysis of customer journeys and product positioning, to inform strategic decisions and maintain market relevance.

• Act as a key liaison with the Compliance team, facilitating clear communication and timely updates on product changes, governance matters, and regulatory requirements.

• Support the management of introducer relationships, which are key relationships as they are third parties who introduce business to us. Managing the relationship will include overseeing onboarding,

updates, contractual variations, and ongoing engagement to ensure smooth operations and strong partnerships.

• Drive strategic communications, including the development of presentations and materials for internal and external stakeholders.

• Identify and implement process improvements, proactively spotting inefficiencies, proposing changes, and taking initiative to enhance operational effectiveness across the commercial function.

Candidate Profile:

We are seeking a proactive and highly organised individual to join a small but highly impactful team. This is a fantastic opportunity to work closely with teams across the business—including Compliance, Credit, and external

introducers—gaining exposure to a wide range of stakeholders and processes. You’ll play a key role in supporting the launch of new products and managing changes to existing ones, ensuring governance, compliance, and operational excellence. There is scope to shape and expand the role, making it ideal for someone who has some background knowledge of financial services or in a Commercial function, is detail-oriented, eager to grow, and keen to take initiative in a dynamic environment.

Key Stakeholders:

Commercial (Credit) Team, Marketing, Legal & Compliance team, Chief Growth Officer

(CGO), Chief Commercial Officer (CCO), external parties such as Price Comparison Websites and Introducers

Skills & Experience

• Excellent organisational skills and ability to manage multiple projects simultaneously.

• Strong communication skills, both written and verbal.

• High level of attention to detail and commitment to accurate record keeping.

• Proficiency in Excel and PowerPoint.

• A proactive approach to problem-solving and stakeholder engagement.

• Ability to spot inefficiencies, suggest improvements, and get involved in cross-functional initiatives.

• Experience in financial services, particularly loans, credit cards, or PCWs, is a strong advantage.

Why Apply?

• Full exposure to the Commercial function

• Be part of a business that puts customers and outcomes at the centre of everything

• An informal, meritocratic and friendly working environment

• Modern office in Waterloo, with flexibility to regularly work from home

What are the Benefits?

• Bonus Scheme: Discretionary annual bonus

• 25 Days Holiday plus bank holidays: Increases with each year of service up to max of 28 days (including

the original 25-day entitlement)

• Life Cover: 4x basic salary

• Dental Scheme: reimbursement of pre-agreed limits (up to family level)

• Cycle to Work Scheme

• Pension Scheme: salary sacrifice scheme, 5% company’s contribution

• Perk Box: 100’s of discounts on well-known brands and lots more

• Help @ Hand: Access to free GP & counselling support services

• Private Medical Insurance: Provided by Bupa, up to a family level

• Income Protection

• Generous Family Leave

• Optional Paid Volunteering Time: Join our Charities Committee in supporting our local charities

• Casual Dress: Wear what makes you comfortable to deliver an excellent customer experience

• Socials: Our Social Committee work hard all year round to provide lots of events, including summer parties, quiz nights, team building events, and Summer and Winter parties

Job title: Commercial Change Executive

Location: London,

Job Type: Permanent/ full-time (37.5 hours per week)

Responsibilities:

• Lead the co-ordination of product launches and enhancements, working with external partners on change management and testing, and ensuring all governance and stakeholder sign-offs are completed and documented.

• Champion the accuracy and effectiveness of financial promotions, including reviewing how our offers appear to customers and monitoring representative examples, by collaborating with internal teams to uphold regulatory standards and brand integrity.

• Partner with the Marketing team to optimise the customer journey and web design, ensuring commercial objectives and customer experience are aligned and continuously improved.

• Conduct competitor research, including analysis of customer journeys and product positioning, to inform strategic decisions and maintain market relevance.

• Act as a key liaison with the Compliance team, facilitating clear communication and timely updates on product changes, governance matters, and regulatory requirements.

• Support the management of introducer relationships, which are key relationships as they are third parties who introduce business to us. Managing the relationship will include overseeing onboarding,

updates, contractual variations, and ongoing engagement to ensure smooth operations and strong partnerships.

• Drive strategic communications, including the development of presentations and materials for internal and external stakeholders.

• Identify and implement process improvements, proactively spotting inefficiencies, proposing changes, and taking initiative to enhance operational effectiveness across the commercial function.

Candidate Profile:

We are seeking a proactive and highly organised individual to join a small but highly impactful team. This is a fantastic opportunity to work closely with teams across the business—including Compliance, Credit, and external

introducers—gaining exposure to a wide range of stakeholders and processes. You’ll play a key role in supporting the launch of new products and managing changes to existing ones, ensuring governance, compliance, and operational excellence. There is scope to shape and expand the role, making it ideal for someone who has some background knowledge of financial services or in a Commercial function, is detail-oriented, eager to grow, and keen to take initiative in a dynamic environment.

Key Stakeholders:

Commercial (Credit) Team, Marketing, Legal & Compliance team, Chief Growth Officer

(CGO), Chief Commercial Officer (CCO), external parties such as Price Comparison Websites and Introducers

Skills & Experience

• Excellent organisational skills and ability to manage multiple projects simultaneously.

• Strong communication skills, both written and verbal.

• High level of attention to detail and commitment to accurate record keeping.

• Proficiency in Excel and PowerPoint.

• A proactive approach to problem-solving and stakeholder engagement.

• Ability to spot inefficiencies, suggest improvements, and get involved in cross-functional initiatives.

• Experience in financial services, particularly loans, credit cards, or PCWs, is a strong advantage.

Why Apply?

• Full exposure to the Commercial function

• Be part of a business that puts customers and outcomes at the centre of everything

• An informal, meritocratic and friendly working environment

• Modern office in Waterloo, with flexibility to regularly work from home

What are the Benefits?

• Bonus Scheme: Discretionary annual bonus

• 25 Days Holiday plus bank holidays: Increases with each year of service up to max of 28 days (including

the original 25-day entitlement)

• Life Cover: 4x basic salary

• Dental Scheme: reimbursement of pre-agreed limits (up to family level)

• Cycle to Work Scheme

• Pension Scheme: salary sacrifice scheme, 5% company’s contribution

• Perk Box: 100’s of discounts on well-known brands and lots more

• Help @ Hand: Access to free GP & counselling support services

• Private Medical Insurance: Provided by Bupa, up to a family level

• Income Protection

• Generous Family Leave

• Optional Paid Volunteering Time: Join our Charities Committee in supporting our local charities

• Casual Dress: Wear what makes you comfortable to deliver an excellent customer experience

• Socials: Our Social Committee work hard all year round to provide lots of events, including summer parties, quiz nights, team building events, and Summer and Winter parties

Are you outcomes driven, people-focused Change Management Consultant with experience of working in large and complex public sector organisations? Would you like to play a key role in delivering a large-scale Local Government Reorganisation (LGR) programme.

I am working with one of the largest and most ambitious local authorities in the UK, who look after around 2 million residents across the county of Essex. They are very forward thinking and one of the most financially sustainable Councils in the country and currently have over 9,500 employees. Their head office is located in the heart of Chelmsford where you have the opportunity to work from there on a hybrid basis.

This is a high-profile, hands-on role driving change across services and systems. You’ll work closely with senior leaders and frontline teams to embed sustainable, inclusive change that supports better outcomes for communities and staff.

This interim Change Management Consultant role is paying £500 per day, and my client is looking for someone who can commit to this role until the contract finishes in April 2026. You will need to be able to attend the office 1-2 days per week, where you will be part of a high performing and talented team.

Some of the key responsibilities of the role include:

• Developing and delivering a people-first Change Management strategy for LGR.
• Leading on stakeholder engagement, communications, and managing change impact across services.
• Applying systems thinking to identify interdependencies and manage risk across a complex landscape.
• Championing inclusive, transparent ways of working—engaging employees and partners throughout the journey.
• Building internal change capability through coaching, facilitation, and knowledge sharing.
• Driving the cultural and behavioural shifts needed to embed long-term transformation.

What You’ll Bring to the role:

• A strong track record of leading complex change programmes in local government or public sector settings.
• A deep knowledge of change theory and OD practice, with the ability to turn strategy into delivery.
• Experience in assessing and managing change readiness, load, and resistance.
• Confident communication, coaching, and facilitation skills, with the credibility to influence at senior levels.
• A values-led, people-centred approach, with a passion for inclusive and sustainable transformation.

If you’re looking for a meaningful interim Change Management Consultant opportunity where you have the chance to directly shape the future of local public services, then please get in touch.

Job title: Commercial Change Executive

Location: London,

Job Type: Permanent/ full-time (37.5 hours per week)

Responsibilities:

• Lead the co-ordination of product launches and enhancements, working with external partners on change management and testing, and ensuring all governance and stakeholder sign-offs are completed and documented.

• Champion the accuracy and effectiveness of financial promotions, including reviewing how our offers appear to customers and monitoring representative examples, by collaborating with internal teams to uphold regulatory standards and brand integrity.

• Partner with the Marketing team to optimise the customer journey and web design, ensuring commercial objectives and customer experience are aligned and continuously improved.

• Conduct competitor research, including analysis of customer journeys and product positioning, to inform strategic decisions and maintain market relevance.

• Act as a key liaison with the Compliance team, facilitating clear communication and timely updates on product changes, governance matters, and regulatory requirements.

• Support the management of introducer relationships, which are key relationships as they are third parties who introduce business to us. Managing the relationship will include overseeing onboarding,

updates, contractual variations, and ongoing engagement to ensure smooth operations and strong partnerships.

• Drive strategic communications, including the development of presentations and materials for internal and external stakeholders.

• Identify and implement process improvements, proactively spotting inefficiencies, proposing changes, and taking initiative to enhance operational effectiveness across the commercial function.

Candidate Profile:

We are seeking a proactive and highly organised individual to join a small but highly impactful team. This is a fantastic opportunity to work closely with teams across the business—including Compliance, Credit, and external

introducers—gaining exposure to a wide range of stakeholders and processes. You’ll play a key role in supporting the launch of new products and managing changes to existing ones, ensuring governance, compliance, and operational excellence. There is scope to shape and expand the role, making it ideal for someone who has some background knowledge of financial services or in a Commercial function, is detail-oriented, eager to grow, and keen to take initiative in a dynamic environment.

Key Stakeholders:

Commercial (Credit) Team, Marketing, Legal & Compliance team, Chief Growth Officer

(CGO), Chief Commercial Officer (CCO), external parties such as Price Comparison Websites and Introducers

Skills & Experience

• Excellent organisational skills and ability to manage multiple projects simultaneously.

• Strong communication skills, both written and verbal.

• High level of attention to detail and commitment to accurate record keeping.

• Proficiency in Excel and PowerPoint.

• A proactive approach to problem-solving and stakeholder engagement.

• Ability to spot inefficiencies, suggest improvements, and get involved in cross-functional initiatives.

• Experience in financial services, particularly loans, credit cards, or PCWs, is a strong advantage.

Why Apply?

• Full exposure to the Commercial function

• Be part of a business that puts customers and outcomes at the centre of everything

• An informal, meritocratic and friendly working environment

• Modern office in Waterloo, with flexibility to regularly work from home

What are the Benefits?

• Bonus Scheme: Discretionary annual bonus

• 25 Days Holiday plus bank holidays: Increases with each year of service up to max of 28 days (including

the original 25-day entitlement)

• Life Cover: 4x basic salary

• Dental Scheme: reimbursement of pre-agreed limits (up to family level)

• Cycle to Work Scheme

• Pension Scheme: salary sacrifice scheme, 5% company’s contribution

• Perk Box: 100’s of discounts on well-known brands and lots more

• Help @ Hand: Access to free GP & counselling support services

• Private Medical Insurance: Provided by Bupa, up to a family level

• Income Protection

• Generous Family Leave

• Optional Paid Volunteering Time: Join our Charities Committee in supporting our local charities

• Casual Dress: Wear what makes you comfortable to deliver an excellent customer experience

• Socials: Our Social Committee work hard all year round to provide lots of events, including summer parties, quiz nights, team building events, and Summer and Winter parties

Job title: Commercial Change Executive

Location: London,

Job Type: Permanent/ full-time (37.5 hours per week)

Responsibilities:

• Lead the co-ordination of product launches and enhancements, working with external partners on change management and testing, and ensuring all governance and stakeholder sign-offs are completed and documented.

• Champion the accuracy and effectiveness of financial promotions, including reviewing how our offers appear to customers and monitoring representative examples, by collaborating with internal teams to uphold regulatory standards and brand integrity.

• Partner with the Marketing team to optimise the customer journey and web design, ensuring commercial objectives and customer experience are aligned and continuously improved.

• Conduct competitor research, including analysis of customer journeys and product positioning, to inform strategic decisions and maintain market relevance.

• Act as a key liaison with the Compliance team, facilitating clear communication and timely updates on product changes, governance matters, and regulatory requirements.

• Support the management of introducer relationships, which are key relationships as they are third parties who introduce business to us. Managing the relationship will include overseeing onboarding,

updates, contractual variations, and ongoing engagement to ensure smooth operations and strong partnerships.

• Drive strategic communications, including the development of presentations and materials for internal and external stakeholders.

• Identify and implement process improvements, proactively spotting inefficiencies, proposing changes, and taking initiative to enhance operational effectiveness across the commercial function.

Candidate Profile:

We are seeking a proactive and highly organised individual to join a small but highly impactful team. This is a fantastic opportunity to work closely with teams across the business—including Compliance, Credit, and external

introducers—gaining exposure to a wide range of stakeholders and processes. You’ll play a key role in supporting the launch of new products and managing changes to existing ones, ensuring governance, compliance, and operational excellence. There is scope to shape and expand the role, making it ideal for someone who has some background knowledge of financial services or in a Commercial function, is detail-oriented, eager to grow, and keen to take initiative in a dynamic environment.

Key Stakeholders:

Commercial (Credit) Team, Marketing, Legal & Compliance team, Chief Growth Officer

(CGO), Chief Commercial Officer (CCO), external parties such as Price Comparison Websites and Introducers

Skills & Experience

• Excellent organisational skills and ability to manage multiple projects simultaneously.

• Strong communication skills, both written and verbal.

• High level of attention to detail and commitment to accurate record keeping.

• Proficiency in Excel and PowerPoint.

• A proactive approach to problem-solving and stakeholder engagement.

• Ability to spot inefficiencies, suggest improvements, and get involved in cross-functional initiatives.

• Experience in financial services, particularly loans, credit cards, or PCWs, is a strong advantage.

Why Apply?

• Full exposure to the Commercial function

• Be part of a business that puts customers and outcomes at the centre of everything

• An informal, meritocratic and friendly working environment

• Modern office in Waterloo, with flexibility to regularly work from home

What are the Benefits?

• Bonus Scheme: Discretionary annual bonus

• 25 Days Holiday plus bank holidays: Increases with each year of service up to max of 28 days (including

the original 25-day entitlement)

• Life Cover: 4x basic salary

• Dental Scheme: reimbursement of pre-agreed limits (up to family level)

• Cycle to Work Scheme

• Pension Scheme: salary sacrifice scheme, 5% company’s contribution

• Perk Box: 100’s of discounts on well-known brands and lots more

• Help @ Hand: Access to free GP & counselling support services

• Private Medical Insurance: Provided by Bupa, up to a family level

• Income Protection

• Generous Family Leave

• Optional Paid Volunteering Time: Join our Charities Committee in supporting our local charities

• Casual Dress: Wear what makes you comfortable to deliver an excellent customer experience

• Socials: Our Social Committee work hard all year round to provide lots of events, including summer parties, quiz nights, team building events, and Summer and Winter parties