1,570 John Lewis Partners jobs in the United Kingdom
Retail Sales Associate
Bridgend, South West
PUMA
Posted today
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SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your talentProduct Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations.Fostering effective communication within the team and with other departments.
Problem-Solving & Strong analytical skills.
Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
Technology: Proficiency in retail software and POS systems.
Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
Self- leadership: Ability to work independently and efficient and be able to manage own emotions and challenges.
Your missionSales Management: Drive and achieve sales, KPIs, and profitability goals.
Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
Store Operations: Oversee daily store operations, including opening and closing procedures.Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules.
Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
Visual Merchandising: Maintain store presentation and visual merchandising standards.
Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
Compliance: Ensure compliance with company policies, procedures, and legal requirements.
Communication: Foster effective communication within the team and with other departments.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
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Retail Sales Associate
MK1 1AA Milton Keynes, South East
£11 Hourly
WhatJobs
Posted 18 days ago
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Our client is seeking an enthusiastic and customer-oriented Retail Sales Associate to join their team in **Milton Keynes, Buckinghamshire, UK**. This role offers a fantastic opportunity for individuals looking to start or continue their career in retail. You will be responsible for engaging with customers, assisting them with their needs, processing sales transactions, and contributing to the overall presentation and atmosphere of the store. The ideal candidate is a team player with excellent communication skills and a passion for providing outstanding service. While the primary focus is on customer interaction within the store, there may be opportunities for remote support of online customer inquiries or inventory management tasks.
Key Responsibilities:
Key Responsibilities:
- Greet customers warmly and provide exceptional service throughout their shopping experience.
- Assist customers in finding products, answering questions, and offering personalized recommendations.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Maintain the store's visual merchandising standards, ensuring products are attractively displayed.
- Replenish stock on the sales floor and assist with inventory management tasks.
- Keep the store clean, organized, and welcoming for customers.
- Handle customer returns and exchanges according to company policy.
- Collaborate with team members to achieve store sales goals.
- Potentially assist with online customer service inquiries or inventory updates via remote platforms.
- Adhere to all company policies, procedures, and health and safety guidelines.
- Previous experience in a customer-facing role or retail environment is beneficial but not essential.
- Excellent communication and interpersonal skills.
- A friendly, approachable, and positive attitude.
- Strong desire to provide outstanding customer service.
- Ability to work effectively as part of a team.
- Basic understanding of sales principles and product knowledge.
- Reliability and punctuality.
- Flexibility to work various shifts, including weekends and some evenings.
- Comfortable using POS systems and potentially digital communication tools for remote tasks.
- Based in or able to commute easily to Milton Keynes.
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1
Senior Retail Sales Associate
SR1 2AB Sunderland, North East
£25000 Annually
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Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in Sunderland, Tyne and Wear, UK . This is a fantastic opportunity for an individual with a passion for customer service and a proven track record in retail environments. You will be responsible for assisting customers, managing inventory, and contributing to the overall success of the store.
Key Responsibilities:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner, understanding their needs and providing tailored recommendations.
- Develop and maintain a deep knowledge of our product range to effectively answer customer queries and upsell where appropriate.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Maintain store presentation standards, ensuring displays are attractive, well-stocked, and adhere to merchandising guidelines.
- Assist with stock management, including receiving deliveries, checking inventory, and processing stock takes.
- Handle customer inquiries, complaints, and returns with empathy and efficiency, striving for first-contact resolution.
- Contribute to achieving store sales targets and key performance indicators (KPIs).
- Train and mentor junior sales associates, sharing best practices and product knowledge.
- Ensure adherence to all company policies and procedures, including health and safety regulations.
- Collaborate with the store management team to identify opportunities for sales growth and customer engagement.
- Participate in visual merchandising efforts, contributing to the overall aesthetic and appeal of the store.
- Proactively seek opportunities to enhance the customer shopping experience, turning potential issues into positive interactions.
- Stay updated on product knowledge, promotions, and company initiatives to provide the best possible service.
- Previous experience in a retail sales role, with a preference for at least 2 years in a senior or supervisory capacity.
- Excellent communication and interpersonal skills, with the ability to build rapport with a diverse customer base.
- Strong sales and customer service orientation, with a genuine desire to help customers.
- Ability to work effectively as part of a team in a fast-paced environment.
- Proficiency in using point-of-sale (POS) systems and other relevant retail technology.
- A flexible approach to working hours, including weekends and public holidays as required by store operations.
- A keen eye for detail and a commitment to maintaining high standards of store presentation.
- Demonstrable ability to handle challenging customer situations with professionalism and tact.
- A proactive and results-driven attitude, with a commitment to achieving sales targets.
- Ability to undertake physical tasks such as lifting and moving stock as part of daily duties.
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2
Senior Retail Sales Associate
EH1 1AA Edinburgh, Scotland
£25000 Annually
WhatJobs
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Our client, a leading name in the retail sector, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in Edinburgh, Scotland, UK . This is an exciting opportunity for a passionate individual to contribute to a fast-paced environment, driving sales performance and delivering exceptional customer experiences. You will be responsible for assisting customers with their product selection, providing in-depth product knowledge, and ensuring a seamless checkout process. Furthermore, you will play a key role in visual merchandising, maintaining store presentation standards, and ensuring stock levels are optimally managed. The ideal candidate will have a proven track record in retail sales, demonstrating strong communication and interpersonal skills. You will be adept at upselling and cross-selling, identifying customer needs, and offering tailored solutions. Leadership qualities are essential, as you will be expected to support and guide junior sales staff, and contribute to team training initiatives. A keen eye for detail and a commitment to upholding brand standards are crucial. You will also be involved in inventory management, stocktakes, and assisting with the receiving and dispatching of goods. This role requires a proactive approach to problem-solving, a positive attitude, and the ability to work effectively under pressure. If you are a results-oriented individual with a passion for customer service and a desire to excel in the retail industry, we encourage you to apply. Experience with point-of-sale systems and inventory management software is highly desirable. Flexibility in working hours, including weekends and public holidays, is expected. Join us and become an integral part of a team dedicated to delivering excellence in retail.
Responsibilities:
Responsibilities:
- Engage with customers to understand their needs and provide product recommendations.
- Achieve and exceed sales targets through effective selling techniques.
- Maintain visual merchandising standards and ensure product displays are attractive and appealing.
- Assist with stock management, including receiving, unpacking, and replenishing inventory.
- Provide outstanding customer service, resolving queries and issues efficiently.
- Support and mentor junior sales associates.
- Process transactions accurately using the POS system.
- Contribute to maintaining a clean, organized, and safe store environment.
- Participate in staff meetings and training sessions.
- Uphold the company's brand values and service standards at all times.
- Previous experience in a retail sales role, preferably in a senior capacity.
- Excellent communication and interpersonal skills.
- Strong sales acumen and a customer-centric approach.
- Ability to work independently and as part of a team.
- Proficiency in using retail POS systems.
- Good organizational and time-management skills.
- A passion for fashion/products relevant to the store.
- Flexibility to work varied shifts, including weekends and evenings.
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3
Senior Retail Sales Associate
NR1 1AB Norwich, Eastern
£25000 Annually
WhatJobs
Posted 1 day ago
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Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in **Norwich, Norfolk, UK**. This role is crucial in driving sales, ensuring exceptional customer service, and contributing to the overall success of the store. As a Senior Sales Associate, you will be a brand ambassador, embodying our client's values and commitment to quality. You will be responsible for assisting customers with product selection, providing detailed information about merchandise, and closing sales efficiently.
Key Responsibilities:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Identify customer needs and recommend appropriate products and services.
- Achieve and exceed personal and store sales targets.
- Maintain a high level of product knowledge across all store departments.
- Process transactions accurately using the point-of-sale system.
- Assist with visual merchandising and store presentation to create an attractive shopping environment.
- Handle customer inquiries, complaints, and returns with empathy and efficiency.
- Contribute to inventory management, including stocktakes and replenishment.
- Train and mentor new sales associates, sharing best practices and product knowledge.
- Ensure compliance with all company policies and procedures, including health and safety regulations.
- Open and close the store as required, ensuring all security protocols are followed.
- Proven experience in a retail sales role, with a track record of exceeding targets.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse customers.
- Strong sales acumen and negotiation abilities.
- A passion for fashion/products and a keen eye for visual merchandising.
- Ability to work effectively as part of a team.
- Flexibility to work various shifts, including weekends and evenings, as required by store operational needs.
- Basic mathematical skills for transaction processing and inventory counts.
- A proactive and positive attitude, with a strong work ethic.
- Previous experience in a supervisory or senior role is advantageous.
- Understanding of retail operations and stock management principles.
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4
Senior Retail Sales Associate
PO1 1AA Portsmouth, South East
£28000 Annually
WhatJobs
Posted 1 day ago
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We are seeking a highly motivated and experienced Senior Retail Sales Associate to join a dynamic team. The ideal candidate will possess exceptional customer service skills, a passion for retail, and a proven ability to drive sales. This role involves engaging with customers, understanding their needs, and recommending products that best fit their requirements. You will be responsible for maintaining store presentation standards, including visual merchandising and stock replenishment. In this position, you will also assist in training new staff members, contributing to a positive and productive work environment. Your responsibilities will extend to handling customer inquiries and resolving complaints effectively and professionally. We are looking for an individual who can work collaboratively with the store management to achieve sales targets and uphold the brand's reputation. This role requires a proactive approach to sales, encouraging repeat business and building strong customer loyalty. You will be involved in inventory management, ensuring accuracy in stock levels and participating in stock takes. The ability to work flexible hours, including weekends and evenings, is essential. This is an exciting opportunity to advance your career in retail within a supportive and growth-oriented company. Your contribution will be vital to the store's overall success.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide outstanding customer service and build lasting relationships.
- Drive sales by effectively presenting and promoting products.
- Maintain store appearance, including visual merchandising and cleanliness.
- Assist with stock management, including receiving, processing, and organizing inventory.
- Train and mentor junior sales associates.
- Handle customer feedback and resolve issues promptly.
- Achieve individual and team sales goals.
- Contribute to operational efficiency and loss prevention efforts.
Qualifications:
- Previous experience in a retail sales role, preferably with supervisory experience.
- Strong communication and interpersonal skills.
- Demonstrated sales ability and customer focus.
- Ability to work independently and as part of a team.
- Flexibility to work various shifts.
- Basic understanding of inventory management principles.
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5
Senior Retail Sales Associate
OX1 1AA Oxford, South East
£25000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking an experienced and dynamic Senior Retail Sales Associate to join their flagship store in the heart of Oxford, Oxfordshire, UK . This is an exciting opportunity for a motivated individual to contribute to a high-performing retail environment. The successful candidate will be responsible for providing exceptional customer service, driving sales, and supporting store operations. Key responsibilities include:
- Assisting customers with product selection, answering queries, and providing expert advice.
- Processing sales transactions accurately and efficiently using the POS system.
- Maintaining visual merchandising standards and ensuring the store is well-presented and organised.
- Stock management, including receiving deliveries, replenishing stock, and conducting inventory checks.
- Motivating and inspiring the sales team to achieve individual and store targets.
- Training and mentoring new sales associates.
- Handling customer complaints and resolving issues in a professional and timely manner.
- Contributing to a positive and collaborative team atmosphere.
- Adhering to company policies and procedures, including health and safety regulations.
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Senior Retail Sales Associate
M1 1AA Manchester, North West
£28000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking an experienced and highly motivated Senior Retail Sales Associate to join their dynamic team in the heart of Manchester, Greater Manchester, UK . This role is crucial in driving sales performance, enhancing customer experience, and upholding the brand's premium image. You will be responsible for engaging with customers, understanding their needs, and recommending suitable products, ensuring every customer interaction is positive and memorable. A key aspect of this position involves assisting in the day-to-day operations of the store, including inventory management, visual merchandising, and maintaining store cleanliness and presentation standards. You will also play a vital role in training and mentoring junior sales staff, sharing your expertise and fostering a collaborative team environment. The ideal candidate will possess exceptional communication and interpersonal skills, with a proven track record in customer service and sales within a retail setting. A passion for the retail industry and a strong understanding of current trends are essential. This role offers a fantastic opportunity for career growth within a reputable organisation. Responsibilities include:
- Exceeding individual and team sales targets.
- Providing expert product knowledge and personalized customer consultations.
- Handling customer inquiries, complaints, and returns with professionalism and efficiency.
- Maintaining an immaculate and inviting store environment through effective merchandising and housekeeping.
- Assisting with stocktakes, inventory checks, and stock replenishment.
- Supporting the Store Manager with operational duties and team supervision.
- Contributing to a positive and high-achieving team atmosphere.
- Adhering to all company policies and procedures, including health and safety regulations.
- Previous experience in a customer-facing retail role, preferably in a sales-driven environment.
- Demonstrable ability to meet and exceed sales targets.
- Excellent communication, persuasion, and negotiation skills.
- Strong understanding of retail operations and visual merchandising principles.
- Ability to work effectively as part of a team.
- Flexibility to work varied shifts, including weekends and public holidays.
- A proactive and solutions-oriented approach to problem-solving.
- Basic IT proficiency for using POS systems and other retail software.
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7
Senior Retail Sales Associate
AB10 1AB Aberdeen, Scotland
£25000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a dynamic and customer-focused retail environment in **Aberdeen, Scotland, UK**, is seeking an experienced and motivated Senior Retail Sales Associate to join their thriving team. This role is pivotal in driving sales, enhancing customer satisfaction, and contributing to the overall success of the store. The ideal candidate will possess a passion for retail, excellent communication skills, and a proven track record in sales and customer service.
Responsibilities:
Responsibilities:
- Exceeding personal and store sales targets through proactive customer engagement and effective sales techniques.
- Providing exceptional customer service, including product knowledge, fitting assistance, and resolving customer queries or complaints efficiently and professionally.
- Maintaining visual merchandising standards, ensuring the store is attractive, well-organized, and compliant with company guidelines.
- Assisting with stock management, including receiving deliveries, inventory checks, and replenishing stock on the shop floor.
- Training and mentoring new members of the sales team, sharing best practices and product knowledge.
- Opening and closing the store as required, including cash handling and security procedures.
- Collaborating with the store management team to implement sales strategies and promotional activities.
- Staying up-to-date with product knowledge, industry trends, and competitor activities.
- Ensuring a safe and clean working environment for both staff and customers.
- Previous experience in a retail sales role, with at least 2 years in a senior or supervisory capacity.
- Demonstrable success in achieving and exceeding sales targets.
- Excellent communication, interpersonal, and customer service skills.
- Strong understanding of retail operations and merchandising principles.
- Ability to work effectively as part of a team and independently.
- Flexibility to work various shifts, including weekends and evenings, as per business needs.
- A genuine interest in fashion and brand products is advantageous.
- Basic IT proficiency for using POS systems and inventory management software.
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8
Senior Retail Sales Associate
ST4 7AA Staffordshire, West Midlands
£28000 Annually
WhatJobs
Posted 4 days ago
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Our client is seeking a dynamic and experienced Senior Retail Sales Associate to join their vibrant team in Stoke-on-Trent, Staffordshire, UK . This is a fantastic opportunity for a motivated individual to take on more responsibility and contribute to the success of a well-regarded retail establishment. You will be at the forefront of customer engagement, providing exceptional service and driving sales. Your role will involve assisting customers with product selection, understanding their needs, and offering tailored solutions. You will be expected to maintain a high standard of product knowledge, ensuring you can effectively answer queries and make informed recommendations. Furthermore, you will play a key role in visual merchandising, ensuring the store is presented attractively and in line with brand guidelines. This includes replenishing stock, organising displays, and maintaining a clean and welcoming environment. As a Senior Associate, you will also assist in training and mentoring junior staff members, fostering a collaborative and productive team atmosphere. Key responsibilities include processing transactions accurately and efficiently using the point-of-sale system, managing inventory levels through regular checks and reporting, and handling customer complaints or returns with professionalism and empathy. You will also be involved in opening and closing the store, ensuring all procedures are followed correctly. The ideal candidate will possess excellent communication and interpersonal skills, a passion for retail, and a proven track record in sales. A proactive approach to problem-solving and the ability to work effectively both independently and as part of a team are essential. Experience in a supervisory or senior sales role is highly desirable. This position requires flexibility with working hours, including weekends and occasional evenings, as per the needs of the business. If you are a results-oriented individual with a keen eye for detail and a commitment to customer satisfaction, we encourage you to apply.
Qualifications:
Qualifications:
- Proven experience in a retail sales environment, preferably in a senior or supervisory capacity.
- Excellent customer service and communication skills.
- Strong sales ability and a target-driven mindset.
- Experience with visual merchandising and stock management.
- Ability to train and motivate junior team members.
- Proficiency in using POS systems and basic computer skills.
- A flexible approach to working hours.
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