4,692 Key Account Executive jobs in the United Kingdom

Our client is looking for a dynamic and results-oriented Key

Are you a confident & proactive individual with a passion for delivering exceptional customer service?

Our client, a growing business in Horsham, is looking for a Client Relations Executive to join their team & help building relationships with their clients.

*Full driving license is required*

The Role

• Handle customer enquiries via phone & email, assisting on products & services
• Make outbound calls to clients & prospects to promote services & nurture relationships
• Ensure engineers are assigned to the correct jobs & dispatched on time
• Process payments & manage collections within agreed timescales
• Liaise with the warehouse team to ensure parts & kits are available for jobs
• Reconnect with lapsed client & identify opportunities to upsell additional services
• Support the Business Development Manager by following up on leads & booking appointments for service sign-ups

The Candidate

• Strong customer service skills & confident personality
• Eager to learn & develop within the role - less experience considered if you have the right attitude & drive
• Previous experience of working in a similar role is advantageous
• Full driving license is required

The Package

• Monday to Friday, 8/8.30am - 5/5.30pm on a rotating schedule
• Salary of 26,000 - 28,000pa + commission
• 6-month probation with comprehensive training provided
• 20 days holiday + BH + Christmas shutdown!
• Company social events & activities throughout the year

This is a fantastic opportunity for someone looking to grow their career while working in a supportive and dynamic environment. Apply today to find out more.

**Group Details**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team. The role is based in London. Working in a fast paced environment you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Qualifications**
+ Fluency in English, any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**Company Description**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
Policy Statement Link:**

**Group Details:**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**

Our client is seeking an enthusiastic and customer-oriented Customer Service Advisor to join their team. This role is based in their Leicester, Leicestershire, UK office, offering a hands-on approach to client interaction. As a Customer Service Advisor, you will be the first point of contact for customers, providing information, resolving queries, and ensuring a positive experience. Your primary responsibilities will include answering incoming calls, responding to emails, and assisting customers with inquiries about products, services, and accounts. You will be expected to actively listen to customer needs, identify solutions efficiently, and escalate issues to the appropriate departments when necessary. Maintaining accurate customer records and logging all interactions in the company's CRM system is a key part of the role. Building rapport and fostering strong relationships with clients through clear, friendly, and professional communication is essential. You will also be involved in processing orders, managing returns, and providing general administrative support to the sales and operations teams. The ideal candidate will possess excellent communication and interpersonal skills, with a friendly and approachable demeanour. Previous experience in a customer-facing role is highly desirable. Strong organisational skills and the ability to multitask in a busy office environment are important. Familiarity with Microsoft Office Suite and basic computer operations is required. You should be a team player, eager to learn, and committed to providing outstanding customer service. This role offers the opportunity to develop your skills within a supportive team and contribute to the overall success of our client's customer relations.

Our client, a prestigious beauty and wellness clinic in **Southampton, Hampshire, UK**, is seeking a highly skilled and experienced Senior Aesthetician to join their dynamic team. This role offers a unique blend of hands-on client treatments and client relations management, providing a rewarding opportunity for a passionate professional. You will be responsible for performing a wide range of advanced aesthetic treatments, including facial rejuvenation, laser therapies, chemical peels, and micro-needling, all while maintaining the highest standards of client care and safety. Building and nurturing strong client relationships is paramount; you will actively engage with clients to understand their needs, develop personalized treatment plans, and ensure their overall satisfaction and loyalty. The ideal candidate will possess a Level 4 qualification in Beauty Therapy or equivalent, coupled with substantial experience in delivering advanced aesthetic procedures. Exceptional communication, interpersonal, and consultation skills are essential, enabling you to provide expert advice and build trust. This is a hybrid role, requiring your presence in the clinic on specified days for direct client interaction and team collaboration, with potential for remote administrative tasks or client follow-ups on other days. You will also contribute to the clinic's marketing efforts by sharing client testimonials and treatment results (with consent). Staying updated with the latest industry trends, technologies, and product knowledge is crucial. You will be expected to mentor junior staff, contribute to training sessions, and uphold the clinic's reputation for excellence.

Responsibilities:

• Perform advanced aesthetic treatments with precision and care.
• Conduct thorough client consultations to assess needs and recommend treatments.
• Develop and implement personalized treatment plans.
• Build and maintain strong, long-term client relationships.
• Ensure client comfort, safety, and satisfaction throughout their visit.
• Manage client appointments and follow-up communications.
• Maintain impeccable hygiene and sterilization standards in treatment rooms.
• Stay current with industry advancements and new treatment modalities.
• Contribute to team meetings and assist in staff training.
• Manage skincare product inventory and client product recommendations.

Qualifications:

• NVQ Level 3/4 or equivalent in Beauty Therapy.
• Certified in advanced aesthetic treatments (e.g., laser, chemical peels).
• Minimum 3-5 years of experience as an Aesthetician.
• Proven ability to build and maintain client relationships.
• Excellent communication and interpersonal skills.
• Knowledge of skincare products and ingredients.
• Passion for the beauty and wellness industry.
• Ability to work effectively in a team environment.
• Basic understanding of clinic administration.

A dynamic and forward-thinking consultancy is searching for a meticulous and proactive Remote Administrative Assistant to focus on client relations. This role is entirely remote, allowing you to work from the comfort of your own home. You will provide essential support to our client-facing teams, ensuring smooth communication and excellent service delivery for our valued clients. Key responsibilities include managing client correspondence via email and phone, scheduling meetings and appointments, maintaining client databases, preparing reports and presentations, and assisting with onboarding new clients. You will be the first point of contact for many client inquiries, requiring a professional and friendly demeanor. The ideal candidate will have proven experience in an administrative or customer service role, ideally with a focus on client management. Exceptional organisational skills, attention to detail, and the ability to multitask effectively are crucial. You must be proficient in using office productivity software (Microsoft Office Suite, Google Workspace) and virtual collaboration tools (Zoom, Teams). Strong written and verbal communication skills are essential for liaising with clients and internal teams. A reliable internet connection and a dedicated home workspace are required for this fully remote position. Our client values individuals who are self-motivated, adaptable, and committed to providing a high level of support. This part-time position offers a fantastic opportunity to contribute to a growing business and develop your administrative expertise in a flexible, remote setting.