33 Language Specialist jobs in the United Kingdom
Language Talent Programme - Russian Ref. 3547
Posted 1 day ago
Job Viewed
Job Description
Job description
Flexible Working: due to the nature of the 11- week programme, we are unable to offer flexible working. Full time attendance is 36 to 37 hours per week with some specific hourly attendance required e.g. for training courses. You will be notified of these occasions well in advance.
About Us
GCHQ and MI5 are part of the UK’s Intelligence Services. We work together to safeguard Britain’s people, interests, and businesses from various threats at home, overseas, and online, including cyber-attacks, espionage, terrorism, and organised crime. Working across our vital missions, you’ll deliver impact at the heart of national security, all within a supportive and inclusive environment that allows everyone to thrive.
The Role
In this exciting 11-week paid placement, your language skills and cultural knowledge will make a real impact on our operations. Day to day, develop your understanding of language as you analyse, transcribe, and translate audio and written materials. Some of these materials may be technical or specialised in nature, giving you a chance to master new skills in a unique field, but it doesn’t stop there.
Here, your influence extends beyond language. Your cultural understanding will be invaluable as you collaborate with customers and partners, providing context for your team. You may even have the chance to draft Intelligence reports and conduct research using a variety of tools. With specialist tools at your disposal, you’ll uncover valuable insights to present to your team. Your work will be unique, varied, and far from average. Surrounded by colleagues, who share your passion for languages, this role offers you the chance to make a real impact.
We have limited spaces in London, Cheltenham, Manchester and Scarborough, so we’d encourage you to be open and flexible with your application.
About You
We welcome applications if you have, or expect to obtain, a 2:2 degree or above in Russian. You’ll either be in the final year of your degree or have graduated in Summer 2022 or later. Whatever your background, you should be adaptable, motivated and collaborative, always keen to use your language skills and learn new things. You don’t need a technical background for this role, but you must be willing to pick up new skills–especially those that are technical and complement your language abilities.
Training and Development
From day one, we’ll be here to support you. Whether you join GCHQ or MI5, you’ll receive a comprehensive training and development package in both language and analysis, including classroom-based learning and hands-on training, which will enable you to grow your skills and perform to the best of your abilities. Throughout your internship and career at GCHQ and MI5, trained professionals will support you.
We’re committed to developing our staff, but we know this will look different for everyone. That’s why there’ll be lots of tailored training, coaching and mentoring as we work with you to build the skills you need, enabling you to excel throughout your internship and chosen career. At MI5 and GCHQ, you’ll find an inclusive and supportive working environment that’s designed to encourage open minds and attitudes. We value and nurture talent and are committed to helping you fulfil your potential.
At GCHQ, you have the opportunity to apply for a permanent position with us once you’ve completed the programme. If you succeed in your tests and competency interview, you’ll join our vibrant community as a language specialist.
If you do decide to join us as a language specialist, you have the opportunity to apply for our Language Career Development Scheme within the first five years of working at GCHQ. This scheme is designed to help you broaden and develop your language skills. In addition to this, you also have the chance to become a member of the Chartered Institute of Linguists (CIoL), and gain recognised professional linguist qualifications.
At MI5, you’ll have a personal mentor who will introduce you to the organisation, and a language mentor who will enhance your language skills. This mentor will customise practice materials specifically for your needs to help you succeed in the language test after applying for a permanent position. Plus, as one of the government’s leading employers of linguists, when you join us, you’ll join a vibrant network of language enthusiasts who share your passion for languages.
Like GCHQ, you have the opportunity to apply for a permanent MI5 position at the end of your placement. As a permanent member of our team, you’ll receive regular language lessons to maintain and develop your skills and become part of a thriving linguist community.
Please note, the MI5 roles are based in London, while the GCHQ roles are based in Cheltenham, Manchester and Scarborough.
Rewards and Benefits
At GCHQ you’ll receive a starting salary of £6,505. Applicants who pass the end-of-programme graduate-entry language tests and assessment centre, and who are made and accept an offer of employment with us, will receive a starting salary of £6,408.
At MI5 you’ll receive a starting salary of £7 55. Applicants who pass the end-of-programme graduate-entry language tests and assessment centre, and who are made and accept an offer of employment with us, will receive a starting salary of 9,152.
On the 11–week Internship, you’ll receive a salary of £6,5 - ,255, dependent on the organisation, plus other benefits including:
- 5.5 days of annual leave during the internship.
- Access to a subsidised gym, restaurant, and on-site coffee bars in the Cheltenham office.
Equal Opportunities
At GCHQ and MI5, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce, such as women, those from ethnic minority backgrounds, people with disabilities and those from low socio-economic backgrounds.Find out more about our culture, working environment, and diversity on our websites:
We’re Disability Confident
GCHQ and MI5 are proud to have achieved Leader status within the DWP’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people.
As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position will be offered an interview, if it is practical for us to do so, (this is known as the Offer of an interview). To secure an interview for this role, the minimum criteria (in order of application process) are:
- Demonstrate a motivation for applying to work for MI5 or GCHQ as a language specialist.
- A demonstrable high level of Russian by achieving a pass in our language tests.
- Demonstrate a proactive approach to problem solving, being self-motivated, and able to engage with others.
Upon successful completion of these stages, you will be invited to an interview. This is your offer of interview.
There is a wide range of extra support available throughout the recruitment process to enable you to do your best. See our website for information on reasonable adjustments we can offer.
What to Expect
Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order:
- Initial application and eligibility sift.
- In-person language tests in London, Cheltenham, or Manchester.
- In-person interview in London, Cheltenham
Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process, including vetting, so we advise you to continue any current employment until you’ve received your final internship offer.
Before You Apply
To work at GCHQ and MI5, you need to be a British citizen or hold dual British nationality. Read about our eligibility criteria:
Please note we have a strict drugs policy. Once you start your application, you can’t take any recreational drugs, and you’ll need to declare your previous drug usage at the relevant stage.
Before you apply, we advise you to consider setting up a separate email address for your contact with us to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you manage your application with us more securely.
The role at MI5 is based in London, so you’ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs.
Please note the role at GCHQ is based in Cheltenham, Manchester, or Scarborough, so you’ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs.
Right to Withdraw Statement
Please be aware that we reserve the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
Learning Support Assistant (Speech & Language Specialist)
Posted 1 day ago
Job Viewed
Job Description
Job Title: Learning Support Assistant (Speech & Language Specialist)
Location: Winslow,Buckinghamshire
Start Date: September 2025
Contract Type: Full-time or Part-time – Term Time Only
Salary: £90 – £120 per day (depending on experience)
About the Role:
A welcoming school in Winslow is seeking a Learning Support Assistant with a specialism in Speech and Language support. You will work closely with pupils who have communication difficulties, helping them to develop language skills and access learning across the curriculum.
Key Responsibilities:
- Support pupils with speech, language, and communication needs (SLCN).
- Deliver targeted interventions designed by Speech and Language Therapists.
- Encourage use of strategies such as visuals, repetition, and Makaton.
- Assist teachers in adapting classroom communication.
- Track and record pupils’ progress in speech and language development.
Requirements:
- Experience supporting children with speech and language needs.
- Knowledge of strategies such as Makaton, Colourful Semantics, or ELKLAN training (desirable).
- Strong communication and interpersonal skills.
- Patient, supportive, and creative approach.
- Enhanced DBS on the update service or willingness to apply.
Why Join Us?
- Strong links with external specialists and therapists.
- Ongoing CPD and training in communication support.
- A rewarding role supporting children to find their voice.
How to Apply:
Send your CV to (url removed) or call (phone number removed) to find out more.
Language Quality Specialist
Posted 24 days ago
Job Viewed
Job Description
The Language Quality Specialist is a proactive member of the Quality team, contributing to deliver globally an efficient quality management service to internal staff, external resources, and clients.
**RESPONSIBILITIES**
+ Trigger Quality Feedback Reports and improvement plans on selected resources, liaising with all stakeholders (PMs, Quality team, Internal Linguists, External Reviewers, Vendor Managers, etc.).
+ Analyze language quality issues and works on global and local improvement plans with project management and quality teams
+ Support VMs and PMs in anticipating and dealing with quality issues.
+ Flag potential resources for promotion or demotion based on quality results.
+ Run regular analysis on resource and language quality status.
+ Monitor edit distance per language and help to enhance language output.
+ Drive global language quality strategy and establish tools to monitor the quality of outsourced language translations.
+ Work with Terminology Coordinator to make sure language assets are created and updated as needed.
+ Help to build and design a robust and efficient Quality system as well as the creation of SOPs related to this function.
+ Contribute to conceive developments/enhancements and best practices in Language Quality.
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**
+ Native level of Japanese language skill (speaking/reading/writing).
+ 3-5 years' experience as a Language Quality Specialist dealing with multilingual projects.
+ Mediation/negotiation skills in working with people from different countries and cultures.
+ Ability to multitask and quickly adapt to change.
+ High level of commitment and motivation is essential.
+ Higher education in translation-related studies, or equivalent experience.
+ Excellent oral, written, and interpersonal communication skills in English.
+ Extensive knowledge of Multilingual Quality Monitoring processes.
+ Proven skills of analysis, time management, organization, and attention to detail.
**PHYSICAL REQUIREMENTS**
+ Extensive use of keyboard requiring repetitive motion of fingers.
+ Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
+ Regular sitting for extended periods of time.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Alexa Language Operations Specialist - French,Alexa Information & Ads
Posted 24 days ago
Job Viewed
Job Description
At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazonu2019s voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a device that can connect to Alexa. Making Alexa part of your day is as simple as asking a question. Alexa can play your favourite song, read the latest headlines, dim the lights in your living room, and more. Basically, Alexa wants to make your life easier, more meaningful, and more fun by helping you voice control your world, both at home and on the go.
Help make Alexa smarter by joining our Knowledge International Operations team in Cambridge, UK. We use our cultural and linguistic knowledge to localize Alexau2019s knowledge base so that Alexa can understand and answer more questions from Alexa customers in all languages.
As a member of the team, you will be responsible for translating knowledge content into your language, following a variety of processes using our understanding of systems related to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customeru2019s viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa.
If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics.
Key job responsibilities
As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to:
- Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines
- Create relevant and engaging content for customers based in your languageu2019s locale
- Use your language expertise to perform Quality Assurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local
- Work across a set of internal applications and platforms to analyze where Alexa fails to provide an optimal answer
- Act as the first line of defence by troubleshooting top semantic frictions/defects using a set of semantic Q&A tools and implement fixes to drive improvements in Alexa's performance in your language
- Manage trouble tickets to resolution or escalation, leveraging existing documentation, procedures, and tools
- Triage complex problems to appropriate teams and track through to resolution
- Interface with a variety of business and technical teams to resolve blockers and share language specific defect trends to fix problems at the root
- Provide detailed data and communication in tickets, documenting your investigation actions and next steps
- Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes
- Generate service metrics using scripts and/or documentation
- Apply your unique skillset to improve team processes and highlight documentation or training needs
- Impart your knowledge to team members through peer reviews, trainings and/or support sessions
Basic Qualifications
- Fluency in French and English, with strong written and verbal communication abilities
- Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
- Ability to thrive under pressure and adapt to a fast-paced environment
- Ability to keep up with changing project conventions and newly launching projects
- Excellent organizational skills and attention to detail
- Strong analytical, communication and interpersonal skills
- Commitment to providing high-quality support and exceptional customer service
- Proficiency in generating accurate and complete support documentation
- Good judgment and decision-making skills
- Proficient with Microsoft Office products
Preferred Qualifications
- One or more years of experience as a transcriber or annotator
- Quick in adapting to new processes and workflows
- Writing/editing experience and familiarity with content production processes
- Experience/Familiarity with ontologies and/or knowledge representations
- Experience/Familiarity in SQL
- Experience in a technical support or similar role
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Alexa Language Operations Specialist - French,Alexa Information & Ads
Posted 24 days ago
Job Viewed
Job Description
At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazonu2019s voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a device that can connect to Alexa. Making Alexa part of your day is as simple as asking a question. Alexa can play your favourite song, read the latest headlines, dim the lights in your living room, and more. Basically, Alexa wants to make your life easier, more meaningful, and more fun by helping you voice control your world, both at home and on the go.
Help make Alexa smarter by joining our Knowledge International Operations team in Cambridge, UK. We use our cultural and linguistic knowledge to localize Alexau2019s knowledge base so that Alexa can understand and answer more questions from Alexa customers in all languages.
As a member of the team, you will be responsible for translating knowledge content into your language, following a variety of processes using our understanding of systems related to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customeru2019s viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa.
If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics.
Key job responsibilities
As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to:
- Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines
- Create relevant and engaging content for customers based in your languageu2019s locale
- Use your language expertise to perform Quality Assurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local
- Work across a set of internal applications and platforms to analyze where Alexa fails to provide an optimal answer
- Act as the first line of defence by troubleshooting top semantic frictions/defects using a set of semantic Q&A tools and implement fixes to drive improvements in Alexa's performance in your language
- Manage trouble tickets to resolution or escalation, leveraging existing documentation, procedures, and tools
- Triage complex problems to appropriate teams and track through to resolution
- Interface with a variety of business and technical teams to resolve blockers and share language specific defect trends to fix problems at the root
- Provide detailed data and communication in tickets, documenting your investigation actions and next steps
- Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes
- Generate service metrics using scripts and/or documentation
- Apply your unique skillset to improve team processes and highlight documentation or training needs
- Impart your knowledge to team members through peer reviews, trainings and/or support sessions
Basic Qualifications
- Fluency in French and English, with strong written and verbal communication abilities
- Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
- Ability to thrive under pressure and adapt to a fast-paced environment
- Ability to keep up with changing project conventions and newly launching projects
- Excellent organizational skills and attention to detail
- Strong analytical, communication and interpersonal skills
- Commitment to providing high-quality support and exceptional customer service
- Proficiency in generating accurate and complete support documentation
- Good judgment and decision-making skills
- Proficient with Microsoft Office products
Preferred Qualifications
- One or more years of experience as a transcriber or annotator
- Quick in adapting to new processes and workflows
- Writing/editing experience and familiarity with content production processes
- Experience/Familiarity with ontologies and/or knowledge representations
- Experience/Familiarity in SQL
- Experience in a technical support or similar role
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Alexa Language Operations Specialist - French,Alexa Information & Ads
Posted 24 days ago
Job Viewed
Job Description
At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazonu2019s voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a device that can connect to Alexa. Making Alexa part of your day is as simple as asking a question. Alexa can play your favourite song, read the latest headlines, dim the lights in your living room, and more. Basically, Alexa wants to make your life easier, more meaningful, and more fun by helping you voice control your world, both at home and on the go.
Help make Alexa smarter by joining our Knowledge International Operations team in Cambridge, UK. We use our cultural and linguistic knowledge to localize Alexau2019s knowledge base so that Alexa can understand and answer more questions from Alexa customers in all languages.
As a member of the team, you will be responsible for translating knowledge content into your language, following a variety of processes using our understanding of systems related to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customeru2019s viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa.
If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics.
Key job responsibilities
As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to:
- Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines
- Create relevant and engaging content for customers based in your languageu2019s locale
- Use your language expertise to perform Quality Assurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local
- Work across a set of internal applications and platforms to analyze where Alexa fails to provide an optimal answer
- Act as the first line of defence by troubleshooting top semantic frictions/defects using a set of semantic Q&A tools and implement fixes to drive improvements in Alexa's performance in your language
- Manage trouble tickets to resolution or escalation, leveraging existing documentation, procedures, and tools
- Triage complex problems to appropriate teams and track through to resolution
- Interface with a variety of business and technical teams to resolve blockers and share language specific defect trends to fix problems at the root
- Provide detailed data and communication in tickets, documenting your investigation actions and next steps
- Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes
- Generate service metrics using scripts and/or documentation
- Apply your unique skillset to improve team processes and highlight documentation or training needs
- Impart your knowledge to team members through peer reviews, trainings and/or support sessions
Basic Qualifications
- Fluency in French and English, with strong written and verbal communication abilities
- Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
- Ability to thrive under pressure and adapt to a fast-paced environment
- Ability to keep up with changing project conventions and newly launching projects
- Excellent organizational skills and attention to detail
- Strong analytical, communication and interpersonal skills
- Commitment to providing high-quality support and exceptional customer service
- Proficiency in generating accurate and complete support documentation
- Good judgment and decision-making skills
- Proficient with Microsoft Office products
Preferred Qualifications
- One or more years of experience as a transcriber or annotator
- Quick in adapting to new processes and workflows
- Writing/editing experience and familiarity with content production processes
- Experience/Familiarity with ontologies and/or knowledge representations
- Experience/Familiarity in SQL
- Experience in a technical support or similar role
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Alexa Language Operations Specialist - French,Alexa Information & Ads
Posted 24 days ago
Job Viewed
Job Description
At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazonu2019s voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a device that can connect to Alexa. Making Alexa part of your day is as simple as asking a question. Alexa can play your favourite song, read the latest headlines, dim the lights in your living room, and more. Basically, Alexa wants to make your life easier, more meaningful, and more fun by helping you voice control your world, both at home and on the go.
Help make Alexa smarter by joining our Knowledge International Operations team in Cambridge, UK. We use our cultural and linguistic knowledge to localize Alexau2019s knowledge base so that Alexa can understand and answer more questions from Alexa customers in all languages.
As a member of the team, you will be responsible for translating knowledge content into your language, following a variety of processes using our understanding of systems related to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customeru2019s viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa.
If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics.
Key job responsibilities
As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to:
- Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines
- Create relevant and engaging content for customers based in your languageu2019s locale
- Use your language expertise to perform Quality Assurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local
- Work across a set of internal applications and platforms to analyze where Alexa fails to provide an optimal answer
- Act as the first line of defence by troubleshooting top semantic frictions/defects using a set of semantic Q&A tools and implement fixes to drive improvements in Alexa's performance in your language
- Manage trouble tickets to resolution or escalation, leveraging existing documentation, procedures, and tools
- Triage complex problems to appropriate teams and track through to resolution
- Interface with a variety of business and technical teams to resolve blockers and share language specific defect trends to fix problems at the root
- Provide detailed data and communication in tickets, documenting your investigation actions and next steps
- Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes
- Generate service metrics using scripts and/or documentation
- Apply your unique skillset to improve team processes and highlight documentation or training needs
- Impart your knowledge to team members through peer reviews, trainings and/or support sessions
Basic Qualifications
- Fluency in French and English, with strong written and verbal communication abilities
- Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
- Ability to thrive under pressure and adapt to a fast-paced environment
- Ability to keep up with changing project conventions and newly launching projects
- Excellent organizational skills and attention to detail
- Strong analytical, communication and interpersonal skills
- Commitment to providing high-quality support and exceptional customer service
- Proficiency in generating accurate and complete support documentation
- Good judgment and decision-making skills
- Proficient with Microsoft Office products
Preferred Qualifications
- One or more years of experience as a transcriber or annotator
- Quick in adapting to new processes and workflows
- Writing/editing experience and familiarity with content production processes
- Experience/Familiarity with ontologies and/or knowledge representations
- Experience/Familiarity in SQL
- Experience in a technical support or similar role
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Be The First To Know
About the latest Language specialist Jobs in United Kingdom !
Specialist Speech & Language Therapist - Advanced – Specialist (Full Time / Part-time) - Oak Lod...
Posted 1 day ago
Job Viewed
Job Description
36 hours per week (other hours will be considered)
39 weeks (Term-time only)
Start date: September 2025 (depending on pre-employment checks)
Our Therapy Team is looking for a skilled and innovative speech and language therapist(s) with experience of working in a range of settings, who is keen to further develop specialist skills in Deafness and SCLN. We require a minimum of 2 years’ experience as an SLT and a minimum BSL Level 1 (BSL Level 3 is desirable). The role can be flexible.
We have an exciting opportunity to join the therapy team at Oak Lodge School, an innovative and successful school in Balham, London SW12 8NA. We are looking for someone with enthusiasm, excellent interpersonal and team-working skills, and an interest and experience of working with school-aged children and young people. You would be part of a team consisting of Speech and Language therapy, Occupational Therapy and Physiotherapy. The therapy team also work in collaboration with very supportive teaching staff.
You will organise and manage your own caseload; whilst receiving regular supervision/peer mentoring from the team. You will have opportunities to work closely with colleagues within the team.
You will be a member of the RCSLT and HCPC who has an interest working with D/deaf and/or SCLN students, within a school setting. The right candidates would preferably have some experience of working with D/deaf children and/or AAC. The ability to use BSL would be a distinct advantage, however the opportunity to learn BSL will be part of the training, as required. Interest in signing is highly desirable.
Oak Lodge provides education for D/deaf students and for students whose primary difficulties are linked to language and communication. As students present with a range of learning, communication and language issues, BSL and Sign Supported English (SSE), spoken language and augmentative and alternative communication (AAC) methods are applied as appropriate to meet the needs of all our students. The position involves assessment, delivery of therapy, training and close working with teaching staff, parents/carers and other professionals to promote language and communication development across the curriculum.
You will need to have:
- Experience of working with children with a range of communication needs.
- Knowledge of core assessment and intervention approaches for children.
- The ability to work closely and effectively in partnership with school staff, parents and others in order to support children.
- The ability to devise, implement and review therapy plans.
- Knowledge of current intervention policies, practice and national drivers.
- The ability to work within a team, flexibly and under pressure.
- Enthusiasm, imagination, and initiative.
The school will provide all necessary training to fulfil the job description, time allowance to attend relevant training and special interest groups (SIG). There will also be regular supervision as part of your ongoing CPD requirements.
This is a permanent post. Salary will depend on qualifications and experience. The full-time equivalent salary range will be equivalent to NHS band 6 or 7. Benefits include a generous pension scheme.
For an application pack & further information, please visit the school’s website or contact School HR Officer, Magdalena Rokosz on 020 8673 3453 or email on .
An information pack, including a Job Description and Person Specification can be downloaded below .
Completed applications should be e-mailed to
Closing Date: 31 August 2025 (at noon)
Interviews: Week commencing 08 September 2025
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
This post is subject to an Enhanced DBS check.
CVs are not accepted.
Oak Lodge School
101. Nightingale Lane,
London SW12 8NA
Tel : 020 8673 3453
Specialist Speech and Language Therapist
Posted today
Job Viewed
Job Description
Job Title: Specialist Speech and Language Therapist
Job Location: Petherton Park School, North Petherton
Salary: Between £18.418.05 and £22,056.30, working 22.5 hours per week (3 days), 42 weeks per year
Contract Type: Permanent – Term Time Only
Are you a Specialist Speech and Language Therapist looking to make a lasting impact?
In this role, you’ll play a crucial part in supporting pupils with Learning Disabilities and/or Autism, helping to develop the essential communication skills they need to flourish and grow.
Each day kicks off with a collaborative morning briefing, where you'll share insights and receive updates on the progress from our incredible team. From there, your day could involve conducting 1:1 therapy sessions, leading group activities, or working alongside teachers in the classroom to embed communication strategies. Every interaction is an opportunity to make a real difference.
You’ll also have the chance to mentor and supervise less experienced Speech and Language Therapists, sharing your expertise to elevate the quality of support we provide. Plus, you’ll contribute to developing training materials for team members and support university students on placement, helping to broaden the understanding of communication development across the team.
We understand how important it is for you to have protected time for your clinical development ensuring you have the support needed to give pupils the highest level of care.
This is your opportunity to help children build confidence, reach their full potential, and make a lasting impact on their future.
A day in the life of a Specialist Speech and Language Therapist will involve:
- Taking a trauma informed approach to clinical work. You’ll work with a small caseload of pupils who will have varying Learning, Communication, sensory processing, and social interaction needs. You’ll be able to do this through 1-2-1 support, classroom work and group sessions.
- Taking an active role in the admissions process for new pupils, including helping to write pen portraits.
- Working with the wider team to offer the best support to our pupils, including our onsite creative art therapists, teachers, and teaching assistants, and taking part in Multidisciplinary team meetings. This work may include supervisions, training, or taking part in projects related to the work we do.
- Administration. Whilst doing all your great work with the pupils, we’ll need you to keep their records up to date and carry out all the administrative tasks you’d expect to come with this role.
To be a successful Specialist Speech and Language Therapist, you’ll need:
- A recognised Degree in Speech and Language Therapy, along with HCPC Registration and membership with the Royal College of Speech and Language.
- At least 3 years of experience working as a Speech and Language Therapist.
- The desire and confidence to run supervisions, training, and support both experienced and less experienced Speech and Language Therapists.
- Good IT skills – We’ll train you on how to use our systems, but it would help if you had a working understanding of using Microsoft packages like Excel, Word, Outlook and Teams.
- A full driving licence. Whilst this role is based in a single location, there will be times that you need to attend meetings offsite which would require the use of a vehicle.
If you have experience working within the NHS, the best way for us to describe the level of experience needed for this role would be to consider it a “Band 6” position. However, if you are a “Band 5” with experience, we can offer a development pathway to help you progress to a “Band 6” Specialist role.
In return for your time, you’ll get:
- Holidays – You’ll work 42 weeks of the year during term time, but you’ll be paid annual leave to cover the remaining 5.6 weeks. (If you are part-time, you’ll get a Pro Rata amount based on your hours).
- Pension scheme – Our pension scheme is based on you paying in 5%, and us adding 3%.
- Learning & Development Opportunities – We provide comprehensive learning opportunities for team members to develop themselves.
- Discounts – You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
- Wellbeing Support – Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a monthly confidential check in clinic, and group reflective practice sessions.
- Cycle2Work -The cycle to work scheme enables you to buy a bicycle at a discounted rate.
- DBS – As this role required you to have an enhanced DBS carried out, we will cover this cost.
- After 12 months service - You’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary.
Please note that as part of our safer recruitment processes, successful applicants will be subject to pre-employment checks including an enhanced disclosure and barring service (DBS) check, and online and social media checks, and reference validation.
At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Maps Reporting Specialist with TURKISH Language
Posted 24 days ago
Job Viewed
Job Description
**Location** - London (22 Bishopsgate, City of London, London EC2N 4A)
**Work Model** - Hybrid.
Contract Type - One Year Fixed Term Contract
Are you passionate about customer service and fluent in Turkish ? We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Turkish Language! Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborating with a global team to improve user experience.
**Skills and Requirements**
- Must have good oral & written communication skills and the ability to read, write, & speak fluent English and Turkish.
- English fluency is a requirement as all tools, communication, documentation, training, work are in English.
- English language skill of candidate are assessed using Apple provided Comms assessment
- Setup, configure and maintain devices for editing, testing and documentation as per instructions provided by Apple.
- Communicate and update Apple manager on status of assigned tasks.
- Liaise with other support groups in Apple.
- Graduation/15 years of education is minimum qualification requirement.
- Interest in Apple products and / or mapping (preferred but not required).
- Mac OS X experience preferred.
**Ideal candidate should have :**
2+ years technical support or other problem solving experience required.
- Skilled researcher and comfortable using a variety of online sources.
- Keen attention to detail and Self-motivated.
- Customer service background (Communications team) preferred, but not necessary.
- Perform information validation by calling if required.
- QGIS skills would be an advantage.
- Able to maintain positive attitude and attention to detail when performing repetitive tasks.
- Adaptable and able to learn new projects and processes.
- Can summarize information from different spoken and written sources.
- The ability to differentiate different types of meaning in complex situations i.e. direct communications with our customers.
- Written and verbal fluency in the agreed language(s) without aids (e.g., translation software or tools).
#LI-SK17
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.